Hire the Best SAP Specialists
in Portugal

J'œuvre dans l'ombre pour que vous continuiez de briller. Vous passez trop de temps sur ce qui devrait déjà être géré ? C'est exactement là que j'interviens. Avec plus de 15 ans d'expérience en administration et ressources humaines, j'accompagne des professionnels, des équipes et des entrepreneurs qui ont besoin de quelqu'un de fiable dans les coulisses ; pour que tout avance, même quand ils ont la tête ailleurs. Je prends en charge ce qui s'accumule, avec rigueur et discrétion, sans que vous ayez à tout superviser. ✓Assistance virtuelle & back-office Gestion emails, agendas, coordination administrative ✓Suivi de dossiers & bases de données Création, mise à jour, archivage ✓Support RH & recrutement Mouvements de personnel, gestion des données collaborateurs, diffusion d'offres d'emploi, pré-sélection de candidats, suivi des candidatures ✓Saisie & gestion de données sensibles Contrôle qualité, exactitude, confidentialité ✓Rédaction & documentation interne Procédures, manuels, comptes-rendus, synthèses ✓Community management & diffusion de contenus Animation de communauté, intégration et actualisation de contenus, engagement ✓Support opérationnel polyvalent Missions ponctuelles ou régulières, adaptation à vos outils et processus Ce qui me différencie : je ne suis pas juste là pour exécuter. Je m'adapte à vos outils, je comprends vos processus, et je travaille de manière autonome. Je choisis des projets où l'humain et les valeurs comptent autant que les résultats. Je m'engage pleinement auprès de projets qui ont du cœur autant que de l'ambition. 100 % télétravail · Bilingue FR/PT Outils maîtrisés : SAP HCM · SuccessFactors · Notion · ClickUp · Google Workspace · Circle · Claude · Microsoft Office Vous avez un projet, une mission ponctuelle ou un besoin régulier ? Décrivez-moi votre situation en message privé et je reviens vers vous rapidement.

I help businesses replace manual busywork with AI-powered systems that actually work. Most automation freelancers hand you a workflow and disappear. I come from operations, I spent years inside the processes that break when nobody is watching. Missed follow-ups. Leads that slip through. CRMs that nobody updates. Reports assembled by hand every week. I build the systems that fix that. Lead capture workflows that update your CRM automatically. Prospect monitoring that surfaces new opportunities before your competitors find them. Follow-up sequences triggered by real events, not calendar reminders. Reporting dashboards that pull live data instead of waiting for someone to compile a spreadsheet. What I can automate for your business: - Lead capture from forms, websites, or scraped sources into your CRM - CRM updates triggered by real events, form submissions, emails, deal changes - Follow-up alerts via email, Slack, or Telegram when action is needed - Prospect monitoring, find and organize new business opportunities automatically - Reporting dashboards pulling live data from multiple sources - Client onboarding workflows: documents, tasks, notifications - Google Sheets automation, auto-populate, sync, and format data - AI-assisted processing, summarization, classification, routing - Telegram bot workflows for real-time team alerts My stack includes n8n, Apify, Maker, Pipedrive, Google Sheets, Telegram, Claude Code, Codex, OpenAI-based AI agents, but what matters is the outcome: your team spends less time on repetitive work and more time on work that grows your business. If your business runs on manual processes that should have been automated a year ago, message me with what you need. I will give you an honest assessment of what is realistic and what it takes.

I design and deliver cloud-native architectures on SAP Business Technology Platform for enterprise clients across Europe and the Middle East — from initial strategy through hands-on implementation. My background started in CAP development (Node.js, Java, CDS), which means I architect with a builder's eye: I know where abstractions break down, where governance gaps create cost, and where the pragmatic choice beats the textbook one. That foundation has expanded into full-stack BTP ownership: Integration Suite, API Management, Event Mesh, HANA Cloud, IAS/IPS identity governance, subaccount strategy, and IaC-driven provisioning with Terraform and BTP CLI. I work at the intersection of technical depth and stakeholder communication — translating business requirements into clean-core-aligned architectures, and translating technical trade-offs into decisions leadership can act on. In March 2026 I spoke at SBN IT Architect Day on exactly this: when BTP is the right architectural backbone, and when it isn't. Recent engagements include a large-scale CAP/Flutter delivery for a major Nordic retailer, an SAP PO → Integration Suite migration for a KSA enterprise, and BTP extension development for Siemens Energy.

Multilingual E-commerce Customer Support | SK / CZ / EN | 18+ Years Experience I help e-commerce businesses provide professional, fast, and multilingual customer support that improves customer satisfaction and retention. With over 18 years of experience in email, chat, and social media support, I’ve supported global brands and online stores in handling high ticket volumes while maintaining a consistent and customer-friendly brand voice. I am fluent in Slovak, Czech, and English and experienced in supporting customers across multiple channels and platforms. 🔹 E-commerce & Support Expertise Shopify, WordPress, Oberlo, AliExpress Zendesk, Freshdesk, Tidio, Gorgias, Conversocial, Agora CRM systems, SAP Order issues, refunds, returns, delivery tracking, and complaints 🔹 Industry Experience E-commerce customer support & moderation Technical support (Stanley Black & Decker) Medical customer support (Medtronic) 🔹 What Clients Can Expect Clear, empathetic, and professional communication Fast response times and excellent organization Ability to work independently with minimal supervision Reliability during peak periods and under pressure I don’t just resolve tickets — I help protect your brand reputation and create positive customer experiences. If you’re looking for a long-term, multilingual customer support partner, I’d be happy to support your business. — Rachel

Results-driven professional with extensive experience in global trade compliance, international customs, and supply chain management. Proven track record of optimizing cross-border operations, reducing import/export duties, and ensuring compliance with international regulations. Adept at managing customs filings, HS classification, and navigating complex trade agreements. Fluent in Spanish, English, and Portuguese, with a strong ability to work in multicultural environments. * Global Trade Compliance * Customs Compliance Management * Supply Chain Optimization * HS Classification * INCOTERMS * Import/Export Regulations * Duty Minimization Strategies * Cross-Border Operations * Risk Management * ERP Systems (SAP, XFlow, etc.) * International Logistics & Documentation * Multicultural Team Leadership

I specialize in providing you with high-quality administrative support in different fields like property management, health clinics, recruiting, and insurance companies. With a strong background in managing schedules, handling correspondence, and executing a wide range of tasks, I am dedicated to helping you streamline your operations and maximize your productivity! My skills in time management, attention to detail, and effective communication enable me to deliver reliable and efficient service tailored to each client's unique needs. Whether you need assistance with project coordination, email management, or data entry, I am here to provide you with top-notch virtual assistance, freeing you to focus on what you do best.