Hire the Best Daxko Operations Specialists

⭐️ Structured coordination turns plans into on-time execution ⭐️ Hi, I’m Valentina, a Project Coordinator specialized in operations and cross-functional support with 4 years of experience helping teams stay organized, aligned, and on track in fast-paced environments. I support managers and teams by coordinating workflows, tracking tasks, managing communication, and ensuring that projects move forward efficiently from planning to execution. I combine strong organizational skills with analytical thinking to deliver reliable results. From coordinating operations across 15 locations and supporting teams of 100 members, to improving reporting processes that reduced analysis time by 30%, I make sure priorities are clear and execution stays on schedule. I’m experienced in Excel, Power BI, SQL, Google Workspace, and project tracking tools like Monday and Microsoft Project, helping teams stay structured and data-driven. Here’s how I can support your business: ✅ Coordinate tasks, timelines, and deliverables across teams ✅ Track project progress and ensure on-time execution ✅ Support cross-functional communication and alignment ✅ Create reports, dashboards, and performance tracking systems ✅ Organize workflows, documentation, and operational processes These are the types of outcomes I’ve delivered: ✔ Coordinated operations across 15 locations, ensuring 100% daily task execution ✔ Led and supported a team of 100 members in high-pressure environments ✔ Reduced reporting and data analysis time by 30% through structured dashboards ✔ Improved workflow organization, increasing operational efficiency by 25% ✔ Delivered consistent KPI tracking and reporting for faster decision-making I look forward to supporting your team by bringing structure, clarity, and execution to your projects. Send me a message and let’s make your operations run smoothly and efficiently

I am a technical operations partner for founders and digital agencies. You focus on the high-level vision and growth strategy, while I handle the backend systems, daily ops, and execution that keep your business scaling smoothly. With direct experience managing both fulfillment logistics and multi-geo ad accounts, I am the reliable right-hand operator who bridges the gap between your strategy and daily execution. My Core Capabilities: Business Operations & Automation: - Acting as an executive-level operator to manage financial tracking, fulfillment logistics, and team SOP documentation. - Serving as the central hub between your storefront, delivery partners, and support pipelines to ensure zero operational downtime. - Building custom workflow automations to eliminate repetitive manual data entry and streamline admin tasks. E-Commerce Analytics & KPI Tracking: - Managing daily master tracking sheets for revenue, ROAS, CPA, and Contribution Margin. - Extracting and scrubbing raw CSV reports from Shopify and ad platforms to spot backend discrepancies. - Utilizing Python and Pandas to analyze seasonality, visualize complex sales data, and build custom dashboards. Ad Ops & Execution Support: - Hands-on experience flawlessly executing inside multi-geo Meta Ads accounts (CBO/ABO setups, Retargeting parameters, Commerce Manager sets). Note: I am not a media buying strategist, but I can flawlessly push the buttons and manage the mechanics to support your marketing team. Whether you need a reliable Operations Manager to keep your daily e-com infrastructure from going down, or a meticulous data analyst to track your KPIs, I bring operational peace of mind to your day to day business. Let's connect and discuss how I can give you your time back.

I help ecommerce and DTC teams run smoother customer operations by building scalable systems, standardizing processes, and keeping support teams accountable to measurable outcomes. Most recently I was CS Operations Manager for a US-based ecommerce operation running 20+ consumer gadget brands on a shared Zendesk Enterprise instance. I owned Zendesk configuration, macro standardization, SLA monitoring, agent performance and QA, omnichannel routing, knowledge base and AI agent setup, and workflow automation across CS and ops. Before that, two years at Amazon processing 500-1,000 investigation cases weekly under strict SLA and accuracy standards, plus an Operations Manager role at an AI content brand where I built workflows, SOPs, ManyChat automations, and social listening systems. What I can help you with: - Zendesk setup: macros, triggers, views, SLA config, omnichannel routing - SOP creation and documentation (Notion, Google Docs) - Agent performance tracking and QA systems - Workflow and email automation (Google Apps Script, Zapier, Klaviyo) - Knowledge base and AI agent setup - CRM cleanup, data QA, reporting dashboards - Process documentation and clean handoffs Typical deliverables: Zendesk audit reports, macro libraries, SOP docs, agent performance dashboards, workflow maps, automation scripts, cleaned data sheets with change logs. How I work: - Clarify scope and success criteria first - Accuracy-first with QA notes and change logs - Structured documentation and clean handoffs - Reliable async communication in remote teams

I help businesses organize operations, improve efficiency, and create structure where processes are unclear or broken. As a Project & Operations Manager, my focus is on process improvement, operational efficiency, and strategic execution, ensuring that teams work with clarity, consistency, and measurable results. I take a big-picture approach to operations. I assess existing workflows, identify gaps and inefficiencies, and design end-to-end processes that actually work in practice — not just on paper. My goal is to eliminate manual friction, automate what can be automated, and create systems that support decision-making and sustainable growth. I’ve worked closely with leadership teams, department heads, developers, UX/UI designers, sales teams, and freelancers, acting as the link between strategy and execution. I translate business needs into clear processes, SOPs, and workflows, making sure every step of the operation is covered from start to finish. What I bring to the table: - Project & Operations Management - Process Improvement & Workflow Optimization - SOPs, playbooks, and process documentation - Operational efficiency and cost optimization - CRM and sales process structuring - Automation and tool integrations (Zapier, CRMs, dashboards) - Cross-functional coordination and execution support I’m proactive, fast-learning, and strongly solution-oriented. I don’t stop at identifying problems — I design alternatives, test improvements, and continuously optimize systems to reduce operational costs and free up time for what really matters: strategy. If you’re looking for a long-term strategic partner to bring clarity to your operations, improve efficiency, and help your business scale with structure, I’d be happy to collaborate.

Feeling overwhelmed by daily operations? Customer inquiries piling up? SOPs missing? CRM disorganized? I help founders, CEOs, and growing businesses streamline their operations, deliver exceptional customer experiences, and build systems that keep everything running efficiently—so they can focus on growing the business instead of managing the chaos. With 8+ years of experience in Executive Assistance, Operations Management, Customer Success, and Quality Assurance, I've supported eCommerce brands, service-based businesses, and startups by optimizing workflows, managing customer support, leading teams, implementing SOPs, and improving operational efficiency. I take ownership of the day-to-day operations so business owners can stay focused on what matters most. Here's how I can support your business: 📌 Executive & Administrative Support 📌 Operations & Project Management 📌 Customer Success & Client Relationship Management 📌 Shopify Store Administration & Order Management 📌 CRM Management (GoHighLevel, HubSpot, Salesforce, Zendesk) 📌 SOP Creation & Process Documentation 📌 Inbox & Calendar Management 📌 Team Coordination & Quality Assurance 📌 KPI Tracking & Performance Reporting 📌 AI-Powered Workflow & Process Optimization Tools I work with: GoHighLevel | Shopify | HubSpot | Zendesk | Gorgias | Freshdesk | Salesforce | Monday CRM | ClickUp | Trello | Notion | Slack | Google Workspace | Microsoft Office | Canva | ChatGPT If you're looking for someone who doesn't just complete tasks but takes ownership, improves systems, and helps your business operate more efficiently, I'd love to be part of your team. Let's build processes that save you time, improve customer experience, and support your business as it grows.

Growing businesses rarely struggle because people aren't working hard. They struggle because information is scattered, priorities keep changing, projects lose momentum, and no one has a clear picture of what needs to happen next. That's where I can help. I support founders, executives, and growing teams by turning conversations, emails, meetings, and ideas into structured workflows, clear priorities, and actionable next steps. I don't just complete administrative tasks. I create operational clarity, so projects move forward, teams stay aligned, and leaders spend less time chasing updates. Here's what I've helped businesses accomplish: ✔ Built a company-wide project tracking dashboard that gave five department heads shared visibility into priorities and project progress. ✔ Coordinated the end-to-end setup of a new regional office by managing vendors, procurement, documentation, timelines, and executive follow-ups to deliver the project on schedule. ✔ Created structured onboarding workflows for an international hospitality platform, improving data accuracy and helping property listings move through onboarding more efficiently. ✔ Developed operational tracking systems for hospitality businesses covering pricing, bookings, procurement, budgeting, and vendor coordination to support smoother day-to-day operations. Across IT, hospitality, architecture, retail, and property operations, my role has always been the same: - Bring structure to fast-moving businesses so nothing falls through the cracks. I can support you with: • Executive calendar & inbox management • Project coordination & task tracking • Meeting preparation, minutes & follow-ups • Workflow documentation & SOP creation • Executive reports & operational summaries • Vendor & stakeholder coordination • Research & administrative support • Google Sheets & Microsoft Lists tracking systems • Process improvement & workflow optimization • Cross-functional team coordination Tools Microsoft 365 • Google Workspace • Microsoft Lists • Google Sheets • Trello • Slack • Odoo • Canva • ChatGPT I'm comfortable learning new platforms quickly and adapting to the systems your business already uses. If you're looking for someone who thinks ahead, creates structure, and keeps operations moving without constant supervision, I'd love to discuss how I can support your business.