Hire the Best Email Support Freelancers
in Bangladesh

I am a versatile freelancer with a diverse skill set, industry experience, and the flexibility to handle multiple projects. Whether filling Customer Service and Sales roles or managing operations or a virtual assistant, I bring a results-driven approach to every task. As the owner of a Call Center Company, I provide these same high-quality services to my clients. Why Choose Me? With over 11 years of experience as a Telemarketing and Lead Generation. I have developed a proven track record in high-conversion sales, appointment setting, and customer satisfaction. My ability to communicate persuasively, manage teams effectively, and implement key performance metrics ensures success in any role. I take a hands-on leadership approach, actively engaging with my team to stay connected to the customer experience. This involvement has helped me refine my skills across industries like Call Centers, Real Estate, Telecommunications, Digital Marketing, and Trade. Core Skills & Expertise Setting and tracking KPIs to improve team efficiency Coaching and mentoring staff for enhanced skills and productivity Handling both managerial and frontline tasks for smooth operations Monitoring and analyzing customer interactions for quality Technical Proficiency Beyond leadership and customer service, I am proficient in various office tools and software, including CRM platforms like Salesforce, HubSpot, zoho and Appfolio. I also specialize in data management, project coordination, and digital marketing. Hard Skills Data Entry & Management SEO & Digital Marketing Lead Generation & Sales Customer Support & Call Handling Online Research & Market Analysis Interior & Exterior Design Social Media Management Project & Operations Management Work Order & Quote Creation Coordination with Operations & Special Teams Tools & Applications I Use I am skilled in the following tools that help maximize efficiency: Project Management: Basecamp, Wrike, Appfolio, Asana Time Tracking: Hubstaff, Trello, MyTimeIn Scheduling & Appointments: Google Calendar, Calendly Email & Communication: Slack, Microsoft Teams, Outlook, Gmail File Sharing & Document Management: Dropbox, Google Drive Video Conferencing: Zoom, Skype, RingCentral, Google Meet, Zoho Meeting CRM & Customer Support: Zendesk, HubSpot, Salesforce, SAP, Oracle VoIP & Softphone Solutions: Avaya, Zoho Social Media Management: Facebook, Twitter, Instagram, Pinterest, Buffer, LinkedIn, Hootsuite Office Productivity: Google Sheets, Google Docs, Microsoft Word, Excel, ChatGPT E-commerce & Dropshipping: Amazon, Shopify, eBay, Alibaba, Etsy, AliExpress. With my broad skill set and hands-on approach, I am confident in my ability to deliver exceptional results on any project. Whether you need help with customer service, sales, operations, or technical support, I'm here to help you achieve your business goals. Let’s work together!

Are you looking for a reliable and skilled freelancer to streamline your business operations and help you scale efficiently? Look no further! I specialize in: 🛒 Product Sourcing for E-commerce from Bangladesh - Extensive experience sourcing products from reliable suppliers in the textile industry of Bangladesh or any other sector - I have a strong connection with the Bangladeshi garment industry sector and can provide support at the production level as well. - Familiar with platforms like Shopify, Amazon, Alibaba, AliExpress, and local markets - Skilled in cost negotiation, supplier communication, and quality assurance - Amazon FBA, Shopify, eBay, and other marketplace-ready sourcing 🤖 AI Training Data Preparation & Annotation - Image, video, text, and audio annotation - Data labeling, validation, and QA - 40+ efficient team members. Can provide team support in large-scale projects. - Experience with tools like Labelbox, CVAT, SuperAnnotate, and more - High accuracy and efficiency in handling large datasets 🧠 Research & Market Analysis - In-depth product and market research - Competitor analysis, pricing strategies, and trend tracking - Well-versed in using tools like Jungle Scout, Helium 10, and Google Trends 💻 Virtual Assistance & Team Management - Calendar and email management, data entry, reporting, CRM handling - Remote team coordination, task delegation, and performance tracking - Excellent communication and organizational skills ✅ Why choose me? - Detail-oriented, deadline-driven, and highly reliable - Strong communication and problem-solving skills - Proven track record with 100% client satisfaction - Always focused on delivering high-quality work and long-term value Let’s connect and discuss how I can contribute to your success!

An experienced it professional worked at Microsoft support, provided high-quality technical support to Microsoft 365 global Premier customers by applying advanced troubleshooting skills to handle critical issues. Work directly with the Microsoft product engineering team on bug/CFL issues on multiple projects. I specialize in Email Deliverability (SPF, DKIM, DMARC, MX), Google Workspace, Microsoft Office 365 Exchange, DNS, and Web Development. With a strong foundation in Computer Science and over 5 years of experience, I've successfully completed numerous projects globally. ✅ Honesty & Knowledge is on top priority for me to do task :) ✅ 5 years of experience ✅ Quick Responder Top Rated Freelancer ✅ Certified Google Cloud & Workspace Support Partner ✅ Microsoft, Google Cloud, GoDaddy, Zoho Official Support Partner ✅ Top Rated Freelancer on Upwork ✅ Google Workspace for Education Official Partner ✅ Google App Script Expert ✅ Cloud M Partner & Migrations Expert ✅ BitTitan Partner & Migrations Expert ✅ 24/7/365 Available for your service ✅ Quick turnaround time ✅ Fluent in English ✅ Google Workspace(Formally G Suite) Solutions - Google Workspace(Formally G Suite) Account Setup with Domain Name - 24*7*365 Google Workspace(Formally G Suite) Technical Support - 24*7*365 Google Workspace(Formally G Suite) Data Migration from any existing Server - Billing Issue Resolutions of Google Workspace(Formally G Suite) - Google Workspace(Formally G Suite) Remote Training ✅ Microsoft Office 365 Solutions - Office 365 Account Setup with Domain Name - 24*7*365 Office 365 Technical Support - 24*7*365 Office 365 Data Migration from any existing Server ✅ Zoho Email Solutions - Zoho Email Account Setup with Domain Name - 24*7*365 Zoho Email Technical Support - 24*7*365 Zoho Email Data Migration from any existing Server ✅ Website Migrations & Maintenance - Website transfer from Existing Server to New Server - 24*7*365 Website Maintenance Help - 24*7*365 Website's Database Backup & Transfer ✅ Hosting Server Transfer - Hosting transfer from Existing Server to New Server - 24*7*365 Hosting Maintenance Help - 24*7*365 Website's Database Backup & Transfer ✅ Customer Support Specialist - 24*7*365 E-Mail Support to your client with Fluent English - 24*7*365 Technical Support - 24*7*365 Remote Technical Support

I am a tech-savvy business support professional with extensive experience in office management operations, virtual assistance, streaming platform management, and end-to-end operational support that helps businesses run efficiently and scale confidently. With 14+ years of professional experience across diverse industries and 6+ years as a successful freelancer, I bring a results-driven, proactive approach to every project I take on. Within just four months of joining Upwork, I earned the Top Rated badge, and I am now proudly recognized as a Top Rated Plus freelancer with a 100% Job Success Score and consistent 5-star client feedback—a reflection of my reliability, communication, and long-term client value. ✅ Why Clients Trust Me Feedback from clients on Upwork: “Tajul brought incredible talent and experience to this project. He completed everything needed and identified ways the project could be even more successful. His communication and responsiveness exceeded expectations. He has very good business acumen, and I look forward to working with him again. Highly recommended.” "We’ve worked with Tajul multiple times now for tech support during our live webinar events, and he’s been fantastic every time. He’s super responsive, communicative, knowledgeable, and reliable. Having Tajul supporting us on our livestreams gives the whole team the peace of mind we need should anything go wrong with ClickFunnels, WebinarJam, or YouTube that requires a quick fix. Everyone on our team has had a great experience working with Tajul, and we’ll absolutely continue engaging him for future events!" “I am very impressed with his overall skill set, especially his communication skills in English. He seems to be quite knowledgeable and able to do just about any task. I highly recommend him.” “Tajul is a lovely guy to work with—easy to communicate with, goal-oriented, and efficient. I look forward to working with him again.” “Tajul was absolutely amazing. He managed our entire website operations daily for over three years. The only reason we ended the contract was that our website shut down. I would hire him again without hesitation.” “Dolon is a hard worker who ensures the job gets done well. He completed every task assigned, even when unfamiliar at first. I highly recommend him for administrative support.” 💼 Services I Offer ✅ Virtual office management for seamless daily business operations ✅ Streaming platform management (StreamYard, Restream, EVMUX, Streamlabs, Zoom, Discord) ✅ Live stream & live-shopping sales support (Videowise, Bambuser, Whatnot) ✅ Podcast management: recording coordination, editing, and publishing support ✅ HR & administrative support, including technical recruitment, calendar management, email handling, and documentation ✅ Executive reporting and operational dashboards ✅ Applicant Tracking Systems (ATS) and custom job portal management ✅ CRM support ✅ Customer service and client communication ✅ Project and team management ✅ Social media video production management ✅ Media company and digital operations support ✅ AI tools and trend research to improve efficiency, automation, and content workflows ⚙️ Tech Tools Expertise ✅ Advanced Microsoft Office (Excel, Word, PowerPoint, Outlook, Visio, Project) ✅ Google Workspace and Admin ✅ Project management platforms: Asana, Monday.com, ClickUp ✅ Atlassian tools: Trello, Jira, Confluence ✅ Streaming tools: StreamYard, Streamlabs, Restream, EVMUX, Zoom, Discord ✅ Live shopping platforms: Videowise, Bambuser, Whatnot ✅ AI tools: ChatGPT, Gemini, Claude, Midjourney, DALL·E, Perplexity ✅ Podcast tools: Libsyn, Headliner, Audacity, Zencastr ✅ Video tools: Descript, Adobe Elements, FlexClip, Vidyo, CapCut, OpusClip, Repurpose.io ✅ Email marketing tools: Mailchimp, Flodesk ⭐ Why Hire Me? 🏆 Top Rated Plus Freelancer on Upwork ⭐ Consistent 5-star feedback 💯 100% Job Success Score 14+ years of professional experience ✅ Dedicated, reliable, and proactive ✅ Strong problem-solver and decision-maker ✅ Thrives under pressure with minimal supervision ✅ Quick learner, excellent communicator, and team player Before transitioning into freelancing, I worked as an Office Manager, Technical Recruiter, and HR-Admin Manager, giving me a strong foundation in operations, people management, and business strategy. I bring critical thinking, strong time management, and a high level of accountability to every engagement. My goal is simple: to help businesses grow through reliable, well-executed, and customized support solutions. 👉 Let’s connect. I look forward to discussing how I can contribute to your success.

55+ Cold Email Infrastructure Setup using Instantly, Smartlead. 1500+ Inboxes, SPF/DKIM/DMARC Configured. 20+ Deliverability Issues Resolved. Campaign Management for 35+ Businesses. 300+ Domains Configured. 10+ years in Email Marketing, where 5+ focused on B2B Cold Email Outreach. Top-rated freelancer on Upwork since day 1. All 5-star feedback. Hi, I'm Atunu, a certified Cold Email Marketing & Deliverability Expert. I have earned my Email Marketing Certification from HubSpot Academy & my Email Deliverability Certification from Klaviyo Academy. Over the last 5 years, I have professionally built and managed stable cold email infrastructure following Google and Microsoft's official sender guidelines, GDPR, and CAN-SPAM ACT for B2B startups, SaaS agencies, and enterprise businesses that prioritize inbox placement, domain safety, and long-term deliverability. ✅ Instantly.ai Expert 🔹Instantly Cold Email Setup and Email Deliverability Optimization following Google and Microsoft's official sender guidelines to maximize inbox placement. 🔹Domain setup, MX Records & DNS Configuration for safe, scalable B2B Cold Email Outreach without domain burning. 🔹Full Email Authentication - SPF/DKIM/DMARC records are properly configured, so Google and Yahoo do not block you. 🔹Business Inbox setup via Google Workspace & Microsoft 365 to maximize your safe daily sending volume. 🔹Inbox Warm-up, Domain Warm-up & Sender Reputation Management to build deep trust with major email providers. 🔹Email Deliverability Troubleshooting to recover active campaigns from spam folders and improve inbox performance. 🔹Instantly Cold Email Campaign Setup following GDPR, CAN-SPAM ACT, and Management, including: ㅤ► Email Sequence Setup, Domains & Sender Accounts Management so campaigns run smoothly without unexpected pauses. ㅤ► Keep DNS records & Email Authentication clean so nothing breaks or interrupts your active sales pipeline. ㅤ► Monitor blacklists, spam traps & Sender Reputation to protect your email system from long-term domain damage. ㅤ► Spam Prevention & Lead Hygiene checks before every campaign goes live to lower your bounce rates. ㅤ► Personalization, A/B Testing, Campaign Analytics & Performance Tracking to continuously improve your open rates and reply rates. ✅ Email Deliverability Specialist 🔹I audit the full email setup to quickly identify real deliverability issues and fix them with a clear, proven process that drives long-term results. 🔹10+ years in Email Marketing, 5+ focused on Outbound Systems to find exactly why your emails aren't landing in the inbox. 🔹Full email infrastructure audit to uncover hidden deliverability issues. 🔹Inbox Placement & Sender Reputation fixes for better campaign performance — helping your messages reach more prospects and decision-makers. 🔹Blacklist Removal, Spam Trap cleanup & Domain Health monitoring — so your sending reputation stays clean long-term. 🔹Ongoing systems monitoring & delivery optimization to prevent future drops and keep your sales pipeline running smoothly. ✅ Smartlead Expert - Full Infrastructure setup, Mailbox Warm-up, Multi-sender Inbox Rotation, AI Sequences, Smart Reply Detection, Custom Tracking Domain & Reply Rate Optimization. ✅ Apollo, LinkedIn Sales Navigator & Prospecting Tools - • Advanced Data Sourcing: Boolean Search | Boolean Logic | Advanced Search Strings • Pipeline Strategy: B2B Lead Generation | ICP Targeting | Market & Prospect Research • Data Operations: List Building | Data Enrichment | Email Verification ✅ GoHighLevel - Professional GHL Audit and troubleshooting deliverability issues. I also offer ongoing deliverability monitoring and infrastructure maintenance so small problems get caught and fixed before they turn into big ones - before Gmail and Microsoft decide to drop your next campaign straight into spam. 🛠️ 𝑻𝑶𝑶𝑳𝑺 & 𝑷𝑳𝑨𝑻𝑭𝑶𝑹𝑴𝑺 𝑰 𝑺𝑷𝑬𝑪𝑰𝑨𝑳𝑰𝒁𝑬 𝑰𝑵 ► Sending & CRM: Instantly, Smartlead, GoHighLevel, Lemlist, Plusvibe, CustomerIO, HubSpot, Klaviyo, QuickMail, GMass, GlockApps. ► Infrastructure & DNS: Google Workspace, Microsoft 365, Mailforge, Primeforge, Zapmail, Cloudflare, GoDaddy, Namecheap. ► Lead Generation: Apollo, LinkedIn Sales Navigator ► Data Enrichment: Clay, Findymail. ► Verification & Monitoring: NeverBounce, ZeroBounce, Google Postmaster, MXtoolbox ► Servers & SMTP: Amazon SES, SendGrid, Mailgun, SendPulse, Sendy. If you want to set up your cold email infrastructure the right way, following Google and Microsoft sender guidelines, and taking care of all the technical stuff like SPF, DKIM, DMARC, GDPR, and CAN-SPAM ACT, to make sure that your email will land in the inbox, neither in the spam folder nor in the promotional tab, Let's Connect! Scroll down for Portfolio, Job History, and Feedback

I am an experienced and expert customer service professional specializing in Shopify and dropshipping support with a strong focus on customer satisfaction, dispute resolution, and product listing accuracy. With a ✅ 100% Job Success Score and ⭐ Top Rated status on Upwork for several years, I consistently deliver professional, reliable, and client-focused results that help grow your e-commerce business. 🔹 What I Bring to Your Business 🛠 CRM & Support Platform Expertise Skilled in managing customer interactions and operations on top CRM systems including: 👉Zendesk 👉Gorgias 👉Freshdesk 👉Zoho 👉Outlook 👉Gmail 👉Webmail, and more. I’m fast, accurate, and adept at ticket handling, communication, and support automation. 🕒 24/7 Availability Your customers expect timely responses—I'm available round-the-clock to handle inquiries, order issues, and concerns promptly, ensuring high satisfaction and retention. 🛡 Order Dispute & Chargeback Management Expert in resolving Shopify chargebacks, PayPal and Stripe disputes, Klarna issues, and escalations. I prepare clear, evidence-based responses to protect your revenue and brand reputation. 🛍 Shopify Product Listing & Store Management From accurate product uploads, SEO-optimized descriptions, to inventory updates and variant setups, I ensure your Shopify dropshipping store is clean, organized, and conversion-ready. 📈 Customer Satisfaction Focus Polite, professional, and empathetic—I represent your brand with care to ensure every customer interaction is positive and fosters loyalty. 🏆 Why Clients Choose Me 🌍 5+ years supporting global Shopify dropshipping businesses 🌟 Long-term Top Rated freelancer with 100% Job Success Score ⚡ Quick learner, problem solver, and detail-oriented 🗣️ Strong communication, dispute handling, and operational skills 🤝 Dedicated to long-term collaboration and your business growth 🚀 If you’re seeking a reliable, results-driven customer support and e-commerce specialist to elevate your Shopify store’s customer experience and operational efficiency, let’s connect and discuss your goals. 🤝