Hire the Best Customer Support Freelancers
in Bangladesh

🎖️ Achievements: 🌟 10 Years of Experience 🔝 Top-Rated Freelancer 💯 Exceptional 100% Job Success Rate $2K lost to refunds? Tickets x500? Returns/cancellations/delay complaints piling up? Delivery issues everywhere? Bad reviews? Insurance claims denied? 10+ years fixing ALL e-commerce headaches: Empty inboxes, smooth returns, fast refunds, delivery resolutions, 5-star recovery, claim approvals. 🏆 Key Achievements: A decade of rich experience in freelance customer support and virtual assistance. Successfully collaborated with various industries such as E-commerce, Real Estate, Digital Marketing, Healthcare, and more. Skilled in managing and designing WordPress and Shopify websites, ensuring they are SEO-optimized, user-friendly, and visually appealing. 🚀 Services Offered: Customer Support: Handling customer inquiries, resolving issues, and ensuring customer satisfaction with tools like Zendesk, Freshdesk, HubSpot, and more. WordPress & Shopify Management: Design, creation, and management of WordPress and Shopify websites, including SEO optimization, content updates, and blog management. Virtual Assistance: Comprehensive virtual assistance services, including email and calendar management, data entry, research, and social media management. 🔧 Software and Tools Expertise: Customer Support Tools: Zendesk, Freshdesk, HubSpot E-commerce Platforms: Shopify, WooCommerce WordPress Management: WordPress, Elementor, Yoast SEO Social Media Tools: Buffer, Hootsuite, Sprout Social Communication Tools: Slack, Microsoft Teams, Zoom Other Tools: Google Workspace, Microsoft Office, Trello, Asana 🌟 Why Choose Me: With my extensive experience and diverse skill set, I am fully equipped to handle any customer support challenge and help your business thrive in today's competitive market. Let's connect and explore how I can contribute to the success and growth of your business. Best Regards, ​​​​​​​Asad

I’m an Online Reputation Management (ORM) and Review Management Specialist helping businesses protect, manage, and improve their online reputation. I specialize in Google Review Management, negative review management, review monitoring, brand reputation monitoring, and online reputation improvement. I can analyze negative reviews, identify potentially fake, misleading, or policy-violating content, and help businesses handle reputation issues professionally and strategically. My Core Services: • Online Reputation Management (ORM) • Google Review Management • Negative Review Management • Fake & Policy-Violating Review Analysis • Review Monitoring & Reporting • Brand Mention Monitoring • Customer Review & Feedback Management • Reputation Health Tracking • Professional Review Response Management I understand that online reputation directly affects customer trust and business growth. My approach is focused on protecting the brand image, handling sensitive situations professionally, and maintaining a positive online presence over the long term. I also have experience working as a Manual QA Tester, including functional testing, usability testing, bug identification, and detailed bug reporting for websites and applications. Additional Expertise: • Manual QA Testing • Functional Testing • Website & App Testing • Bug Reporting • Usability Testing I’m detail-oriented, reliable, and comfortable working independently on both short-term and ongoing projects. I maintain clear communication with clients and provide consistent updates throughout the project. If you’re looking for someone to manage your online reputation, monitor reviews, handle negative content, and protect your brand image, I’d be happy to help.

I support eCommerce teams and founders by owning daily operations and research tasks that directly impact speed, accuracy, and customer experience. ✅ My focus is store operations and online research, backed by strong administrative and virtual support experience. I maintain clean data, structured workflows, and consistent execution so your business runs smoothly day after day. 📌 I work across Amazon, Shopify, eBay, Walmart, WooCommerce, Magento, and Prestashop, supporting listings, order management, customer support, and performance reporting. 🛒 ✅ What I Manage So You Can Focus on Growth 🛍️ E-Commerce Operations • Product research, listing creation, bulk uploads, and catalog cleanup • Order processing, fulfillment tracking, and issue resolution • Inventory monitoring, pricing updates, and SKU data accuracy • Customer support by email and tickets, returns, refunds, and order inquiries • Excel and Google Sheets reporting with daily store admin support 🔎 Online Research and Data Support • Market and competitor research, lead research • Product and supplier research for eCommerce • Data collection, validation, cleanup, and formatting • Web research for decision-making and business reports 🗂️ Administrative Assistance and Virtual Support • Day-to-day admin support, task coordination, and documentation • Accurate data entry, file management, and organization • PDF or scanned document conversion to Word or Excel • SOP follow-up and routine operational tasks 🧰 Platforms and Tools 🏪 Marketplaces and Stores Amazon | Shopify | eBay | Walmart | WooCommerce | Magento | Prestashop | AliExpress 📦 Order, Fulfillment, and Support Tools Oberlo | Dropified | Zendrop | Printful | Interest Print | Jungle Scout | Zendesk 📊 Operations and Data Tools Excel | Google Sheets | Smartsheet | QuickBooks 📌 Professional Track Record • Top Rated Upwork freelancer ⭐ • $100K+ earnings, 200+ contracts, 20,000+ hours • Long-term clients value my accuracy, responsiveness, and consistent delivery 🤝 🌟 Why Clients Work With Me • Strong operational mindset across store, admin, and data work • Reliable online research with clear and organized results • High attention to detail in repetitive workflows • Clear communication and fast response time ⚡ If you need a dependable partner for eCommerce operations, online research, and administrative or virtual assistant support, send me a message with your platform and workflow. I will take it from there. Shohell M.

Are you struggling to find high-quality, verified B2B leads that actually convert? I help businesses generate targeted lead lists with 95%+ verified emails, so you can focus on closing deals instead of wasting time on inaccurate data. With 20,000+ hours worked and 200+ satisfied clients, I deliver reliable, clean, and ready-to-use data for outreach and sales campaigns. 📊 Proven Results: • 20,000+ hours on Upwork • 200+ completed projects • 7,000,000+ leads generated • 95%+ email accuracy (low bounce rate) 🎯 My Services: • B2B Lead Generation • Email List Building & Verification • LinkedIn Lead Generation • Prospect List Building • Web Research & Data Mining • Data Cleaning & CRM Data Entry 🛠 Tools I Use: LinkedIn Sales Navigator | Apollo io | Crunchbase | Hunter | ContactOut | ZeroBounce | Millionverifier| Google Sheets | Microsoft Excel ⚙ My Process: • Identify your ideal target audience (ICP) • Research companies & decision-makers • Collect accurate contact data • Verify emails for high deliverability • Deliver clean, organized, ready-to-use lists 💡 Why Clients Choose Me: • Top Rated Freelancer (100% Job Success) • 20,000+ hours of proven experience • Fast delivery & clear communication • 100% manual & accurate work • Scalable support for large projects If you need high-quality leads that actually convert, I’m here to help. Send me a message, I can provide a free sample (5–10 leads) before we start.

Are you tired of looking for a dynamic customer service specialist to help your beloved customers and make your business grow? No worries! I got you 😉😎. ✅ 10 years in the customer support field. ✅ 5+ years of hands-on experience in customer support with Doxy.me (Health Tech Company) ✅ 1+ years as a head of customer support with Coverd (FinTech Company) 🚀100% Job Success Score (With Top Rated Freelancer) Throughout my career, I have consistently demonstrated my commitment to delivering exceptional customer service. Whether it's answering calls, responding to emails, or engaging in live chat conversations, I have developed a well-rounded skill set that allows me to effectively address customer inquiries, resolve issues, and ensure overall satisfaction. My extensive experience in this field has equipped me with the knowledge and adaptability to handle a wide range of customer interactions. ►►► I provide the following services to clients: ✅ Email Customer Support ⚡️Email Management ⚡️Help Desk/Ticket Support ⚡️E-commerce Customer Service ⚡️Live Chat Support ⚡️Technical Support ⚡️Handling inbound and outbound calls ⚡️Virtual Assistance ►►►Tools I Generally Use for Customer Support ✅ Zendesk ✅ Intercom ✅ Shopify ✅ Gorgias ✅ Hubspot ►►►My strengths ✅ Quick response on Upwork. ✅ I can handle pressure and serious about deadlines. ✅ I don't do guesswork and Accuracy is my virtue. ✅ I ask question where confused and be cleared all the points to fulfill the requirements. ✅ Fast internet connection ✅ Available at online maximum times ********************************************************* I am passionate about delivering the highest level of customer service and am eager to join your company. I am confident that my dedication and experience align perfectly with your company's values and mission. Let's collaborate and work together towards success!!!

**Confident, Enthusiastic, Diplomatic, Comprehensive, Responsive, Committed, Affectionate and one Addiction: Workaholic...** Very common words to shine on profiles that you will need to see to believe. What am I bringing with me? I am a smart hard worker, fast learner and always eager to take on new challenges. And being a workaholic, workload is not an issue. My unquestionable honesty and dedication - two solid reasons behind long term jobs. As I have mentioned before, these are the areas that you will need to see to believe. Why me and not others? Teach me anything new, train me up for any new challenges to take and I will make sure to manage it nicely and win. If I be honest with you: I am trying to find out a secured home (company) to live with happily in the long run. I win = Company grows = I grow! Now that you have seen my work history, help me a little and I will become not only the best member but also the best part of your company. Therefore, if you are looking for a freelancer you can trust and rely on, you are welcome! I am ready to give you my full support.