Hire the Best Customer Support Freelancers
in Bangladesh

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Mohiuddin M.

Narayanganj, Bangladesh

$5/hr
5.0
28 jobs

Are you looking for a reliable and skilled freelancer to streamline your business operations and help you scale efficiently? Look no further! I specialize in: 🛒 Product Sourcing for E-commerce from Bangladesh - Extensive experience sourcing products from reliable suppliers in the textile industry of Bangladesh or any other sector - I have a strong connection with the Bangladeshi garment industry sector and can provide support at the production level as well. - Familiar with platforms like Shopify, Amazon, Alibaba, AliExpress, and local markets - Skilled in cost negotiation, supplier communication, and quality assurance - Amazon FBA, Shopify, eBay, and other marketplace-ready sourcing 🤖 AI Training Data Preparation & Annotation - Image, video, text, and audio annotation - Data labeling, validation, and QA - 40+ efficient team members. Can provide team support in large-scale projects. - Experience with tools like Labelbox, CVAT, SuperAnnotate, and more - High accuracy and efficiency in handling large datasets 🧠 Research & Market Analysis - In-depth product and market research - Competitor analysis, pricing strategies, and trend tracking - Well-versed in using tools like Jungle Scout, Helium 10, and Google Trends 💻 Virtual Assistance & Team Management - Calendar and email management, data entry, reporting, CRM handling - Remote team coordination, task delegation, and performance tracking - Excellent communication and organizational skills ✅ Why choose me? - Detail-oriented, deadline-driven, and highly reliable - Strong communication and problem-solving skills - Proven track record with 100% client satisfaction - Always focused on delivering high-quality work and long-term value Let’s connect and discuss how I can contribute to your success!

  • Customer Support
  • Email Support
  • Data Entry
  • Bengali
  • Google Sheets
  • Microsoft Excel
  • Shopify
  • Data Annotation
  • Image Annotation
  • Product Sourcing
  • eBay Listing
  • Product Listings
  • Team Management
  • Quality Control
  • Manage eBay Site
Md Asaduzzaman A.

Khulna, Bangladesh

$10/hr
5.0
17 jobs

🎖️ Achievements: 🌟 10 Years of Experience 🔝 Top-Rated Freelancer 💯 Exceptional 100% Job Success Rate $2K lost to refunds? Tickets x500? Returns/cancellations/delay complaints piling up? Delivery issues everywhere? Bad reviews? Insurance claims denied? 10+ years fixing ALL e-commerce headaches: Empty inboxes, smooth returns, fast refunds, delivery resolutions, 5-star recovery, claim approvals. 🏆 Key Achievements: A decade of rich experience in freelance customer support and virtual assistance. Successfully collaborated with various industries such as E-commerce, Real Estate, Digital Marketing, Healthcare, and more. Skilled in managing and designing WordPress and Shopify websites, ensuring they are SEO-optimized, user-friendly, and visually appealing. 🚀 Services Offered: Customer Support: Handling customer inquiries, resolving issues, and ensuring customer satisfaction with tools like Zendesk, Freshdesk, HubSpot, and more. WordPress & Shopify Management: Design, creation, and management of WordPress and Shopify websites, including SEO optimization, content updates, and blog management. Virtual Assistance: Comprehensive virtual assistance services, including email and calendar management, data entry, research, and social media management. 🔧 Software and Tools Expertise: Customer Support Tools: Zendesk, Freshdesk, HubSpot E-commerce Platforms: Shopify, WooCommerce WordPress Management: WordPress, Elementor, Yoast SEO Social Media Tools: Buffer, Hootsuite, Sprout Social Communication Tools: Slack, Microsoft Teams, Zoom Other Tools: Google Workspace, Microsoft Office, Trello, Asana 🌟 Why Choose Me: With my extensive experience and diverse skill set, I am fully equipped to handle any customer support challenge and help your business thrive in today's competitive market. Let's connect and explore how I can contribute to the success and growth of your business. Best Regards, ​​​​​​​Asad

  • Customer Support
  • Email Support
  • Customer Service
  • Shopify
  • WordPress
  • Social Customer Service
  • Customer Care
  • Online Chat Support
  • Tidio
  • Freshdesk
  • Zendesk
Emdad H.

Dhaka, Bangladesh

$5/hr
4.9
47 jobs

I’m a dedicated full-time freelancer with over 5 years of proven experience in cold calling, telemarketing, and appointment setting. I've successfully managed and executed many campaigns, helping clients across various industries connect with their target audience and close high-value deals. 🔹 What I Bring to the Table: Deep expertise in cold calling with a personalized, conversation-driven approach Strong track record in booking qualified appointments that convert Exceptional communication skills to build rapport quickly and effectively Ability to understand your business goals and align the script & pitch accordingly 🔹 My Tech Proficiency: CRM Systems: GoHighLevel, HubSpot, Salesforce, Zoho, Insightly, Instantly and many more. Dialers: RingCentral, VICIdial, Mojo Dialer, Line2, Vortex, Nuacom and many more. Campaign Management: End-to-end execution – from lead sourcing to follow-up and appointment scheduling. Whether you're a startup looking to build your customer base or an established business aiming to boost sales and client base, I’m here to deliver top-notch calling services tailored to your needs. ✅ 100% Commitment ✅ Proven Results ✅ Seamless Communication ✅ Sales-Driven Strategy 📞 Let’s talk about how we can drive real growth for your business. I’m ready to start today!

  • Customer Support
  • Cold Calling
  • Telemarketing
  • Lead Generation
  • Sales & Marketing
  • Appointment Setting
  • Virtual Assistance
  • Sales Leads
  • Real Estate Lead Generation
  • Appointment Scheduling
  • Lead Nurturing
  • Lead Management
Ridoy K.

Dhaka, Bangladesh

$18/hr
5.0
77 jobs

Are you tired of looking for a dynamic customer service specialist to help your beloved customers and make your business grow? No worries! I got you 😉😎. ✅ 10 years in the customer support field. ✅ 5+ years of hands-on experience in customer support with Doxy.me (Health Tech Company) ✅ 1+ years as a head of customer support with Coverd (FinTech Company) 🚀100% Job Success Score (With Top Rated Freelancer) Throughout my career, I have consistently demonstrated my commitment to delivering exceptional customer service. Whether it's answering calls, responding to emails, or engaging in live chat conversations, I have developed a well-rounded skill set that allows me to effectively address customer inquiries, resolve issues, and ensure overall satisfaction. My extensive experience in this field has equipped me with the knowledge and adaptability to handle a wide range of customer interactions. ►►► I provide the following services to clients: ✅ Email Customer Support ⚡️Email Management ⚡️Help Desk/Ticket Support ⚡️E-commerce Customer Service ⚡️Live Chat Support ⚡️Technical Support ⚡️Handling inbound and outbound calls ⚡️Virtual Assistance ►►►Tools I Generally Use for Customer Support ✅ Zendesk ✅ Intercom ✅ Shopify ✅ Gorgias ✅ Hubspot ►►►My strengths ✅ Quick response on Upwork. ✅ I can handle pressure and serious about deadlines. ✅ I don't do guesswork and Accuracy is my virtue. ✅ I ask question where confused and be cleared all the points to fulfill the requirements. ✅ Fast internet connection ✅ Available at online maximum times ********************************************************* I am passionate about delivering the highest level of customer service and am eager to join your company. I am confident that my dedication and experience align perfectly with your company's values and mission. Let's collaborate and work together towards success!!!

  • Customer Support
  • Email Support
  • Customer Service
  • Online Chat Support
  • Social Customer Service
  • Zendesk
  • Technical Support
  • Ticketing System
  • Intercom
  • Stripe
  • Phone Support
  • Customer Satisfaction
  • Communication Etiquette
  • English
  • Answered Ticket
Md Ridoy K.

Barishal, Bangladesh

$5/hr
4.9
22 jobs

🚀 Need a reliable E-Commerce Virtual Assistant to manage your Shopify store, customer support, and daily e-commerce operations? You're in the right place. I’m an E-Commerce Virtual Assistant and Customer Support Specialist with 3+ years of experience supporting Shopify brands through customer service, order management, helpdesk platforms, and daily e-commerce operations. I help e-commerce businesses provide exceptional customer experiences while keeping their store operations organized and efficient. From responding to customer inquiries and managing support tickets to processing orders, handling returns and refunds, and using AI tools to improve daily workflows, I can become a reliable extension of your team. ✅ Services I Offer ➡️ E-Commerce Virtual Assistance ➡️ Shopify Store Management ➡️ Email & Live Chat Customer Support ➡️ Customer Support Ticket Management ➡️ Shopify Order Processing & Management ➡️ Order Tracking & Delivery Updates ➡️ Returns, Refunds & Exchanges ➡️ Order Cancellations & Modifications ➡️ Customer Complaint Resolution & De-escalation ➡️ Subscription & Account Support ➡️ Customer Retention & Satisfaction ➡️ Internal Documentation & SOP Management ➡️ AI-Assisted Research, Content & Workflow Support 🛠 Tools & Platforms ✅ Shopify ✅ Gorgias ✅ Zendesk ✅ Richpanel ✅ Freshdesk ✅ ChatGPT ✅ Claude ✅ Gemini ✅ Other AI Tools ✅ Gmail & Google Workspace ✅ Slack ✅ Notion ✅ Trello ✅ Asana ✅ Microsoft Excel & Google Sheets 💡 Why Clients Choose Me ✅ Customer-first, friendly, and professional communication ✅ Fast response times with accurate issue resolution ✅ Strong problem-solving and conflict-resolution skills ✅ Detail-oriented order and e-commerce operations management ✅ Efficient use of AI tools to improve productivity and workflows ✅ Organized, proactive, and dependable ✅ Comfortable working with global teams and flexible time zones My goal is to help e-commerce businesses deliver better customer experiences, maintain smooth daily operations, and build stronger customer relationships. Whether you need ongoing customer support, a Shopify virtual assistant, helpdesk management, or extra support during busy seasons, I’m ready to become a reliable part of your team. Let’s work together to deliver an exceptional customer experience and keep your e-commerce operations running smoothly.

  • Customer Support
  • Customer Service
  • Order Processing
  • Dropshipping
  • Shopify Dropshipping
  • Order Fulfillment
  • Data Entry
  • Order Management
  • Ecommerce Order Fulfillment
  • Shopify
  • Inventory Management
  • Shopify SEO
  • Canva
  • Virtual Assistance
  • Product Listings
  • Zendesk
  • Gorgias
  • Inventory Report
Mohammad Robiul I.

Dhaka, Bangladesh

$5/hr
5.0
37 jobs

I am a reliable and detail-oriented Virtual Assistant, Data Entry Specialist, and Web Researcher with proven experience supporting businesses and entrepreneurs worldwide. My focus is on delivering accurate, high-quality work on time while maintaining professionalism and clear communication. I specialize in: ✔️ Data Entry & Lead Generation – Microsoft Excel, Google Sheets, CRM updates ✔️ Web Research & Data Collection – finding accurate, relevant information quickly ✔️ Customer Support – email handling, live chat, ticketing systems (RingCentral, Five9, Zoho, etc.) ✔️ Administrative Assistance – calendar management, scheduling, email organization ✔️ Content Support – transcription, document formatting, basic writing/editing ✔️ Design & Presentation Support – MS PowerPoint, Canva, Photoshop basics 💡 Why clients choose me: ● Strong attention to detail and deadline orientation ● Fast learner, adaptable to new tools and processes ● Honest, hardworking, and committed to long-term partnerships Whether you need daily admin support, accurate data management, or reliable customer assistance, I can help you streamline your workflow and save valuable time. Let’s work together to make your business run more smoothly.

  • Customer Support
  • Customer Service
  • Virtual Assistance
  • Administrative Support
  • Personal Administration
  • Executive Support
  • Email Communication
  • Project Management
  • Google Docs
  • Microsoft Office
  • Microsoft Excel
  • Data Entry
  • Accuracy Verification
  • PDF Conversion
  • File Management

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