Hire the Best Technical Support Specialists
in Bangladesh

I’m a WordPress Developer (12+ years) and Technical Support Engineer (4 years) with professional experience supporting customers at Elegant Themes (Divi), Automattic (WordPress.com), and DBL07. This means I’ve handled thousands of real-world WordPress, WooCommerce, hosting, performance, and SaaS issues, and I know how to solve them quickly and correctly. I help businesses build, fix, optimize, support, secure, and maintain their sites with a strong focus on stability and long-term reliability. 💡 Why clients choose me ➜ Clear communication, even with non-technical clients ➜ Fast diagnosis & problem resolution ➜ Enterprise-level support experience (Divi + WP.com) ➜ Clean, optimized, secure work ➜ Reliable long-term partner 🛠 WORDPRESS DEVELOPMENT & FIXES ✓ Custom themes & plugins ✓ WooCommerce setup & customization ✓ Speed optimization (Core Web Vitals, caching, CDN) ✓ Fixing PHP errors, database issues, white screens, broken layouts ✓ DNS, SSL, hosting, email, CDN configuration ✓ Elementor • Divi • Custom PHP 📞 TECHNICAL SUPPORT & WEBSITE MAINTENANCE (Experience from Elegant Themes, Automattic & DBL07) ✓ Plugin/theme conflicts ✓ SaaS product support & WordPress environment debugging ✓ Malware removal & security hardening ✓ Monthly maintenance & uptime monitoring ✓ cPanel, Cloudflare, server configuration ✓ API integrations & log-based debugging ✓ User onboarding, product support, ticket resolution 🛍️ SHOPIFY DEVELOPMENT ✓ Theme Customization (Liquid) ✓ Store setup & product organization ✓ App integration, speed fixes ✓ Conversion-friendly layouts 🚀 What you get working with me ☑ Fast responses ☑ On-time delivery ☑ Transparent process ☑ Clean code ☑ A WordPress developer AND a support engineer in one If you want someone who understands both the technical side and real customer support workflows, and can keep your site running smoothly, fast, and secure, let’s work together.

I'm a versatile tech professional with a strong background in PowerShell scripting, web development, and Office 365 support. With hands-on experience as a Technical Support Engineer at Microsoft and Sr. Support Engineer in system monitoring, I bring a solutions-driven mindset to every project. I specialize in: PowerShell Automation for system administration & Office 365 Python scripting for data manipulation & automation Web development using HTML, CSS, Bootstrap, PHP Troubleshooting and managing Office 365 environments Whether you need automation for repetitive tasks, a responsive website, or reliable tech support—I’m ready to deliver results.

I build reliable IT environments that keep businesses running without disruption. Worked with over 150 clients worldwide and bringing over 10 years of hands-on experience in IT support and system administration, I specialize in diagnosing complex technical issues, optimizing workflows, and delivering practical solutions that improve day-to-day operations. My journey began with curiosity and has evolved into a profession focused on efficiency, automation, and user satisfaction. Committed to continuous learning and delivering high-quality technical solutions that align with business goals. 🔹 My Core Expertise ✅ IT Support & Help Desk Services • Remote Desktop Support • Technical Support (Level 1, 2 & 3) • Help Desk Support • Desktop & Laptop Troubleshooting • Hardware & Software Support • Troubleshooting hardware & software • MacOS Support • Printer & Peripheral Configuration • Mobile Device Support (Android & iPhone) ✅ System & Network Administration ✅ Microsoft 365 Administration • Microsoft 365 Setup & Management • Azure Active Directory (Azure AD) • Microsoft Intune Device Management • Exchange Online Administration • SharePoint Online • Microsoft Teams Administration • User Management & Security Policies • Email Migration & Troubleshooting • MS Power Automate ✅ Business Automation & Productivity • Power Automate, N8N, Workflow Automation • AI-Powered Business Solutions • Process Optimization, Email Automation • Business Automation Consulting • GoHighLevel Automation • Workflow Integration ✅ Virtual Assistant & Administrative Support • Administrative Tasks • Data Management • Client Support • Project Coordination • Slack & Monday Management 💡 Why Clients Choose Me ✔ Bachelor's Degree in Computer Science & Engineering (CSE) ✔ 10+ Years of Professional Experience ✔ Worked with 150+ International Clients ✔ Fast Response & Excellent Communication ✔ Quality Work with On-Time Delivery ✔ Focused on Long-Term Client Relationships ✔ 100% Commitment to Client Satisfaction My goal is simple: provide dependable IT support, optimize your systems, secure your infrastructure, and help your business operate more efficiently. Thank you for your valuable time and consideration. I look forward to helping you achieve your goals. Best Regards, Rimon Kumar Sarker

I’m a solutions-focused Cloud & DevOps Engineer helping businesses build secure, automated, and highly available infrastructure. I specialize in identity & access management (IAM) and SSO integrations, ensuring your users get secure, seamless access while your systems remain compliant and protected. What I can help you with: ✅ IAM & SSO Implementation ✅ Cloud & DevOps ✅ System Administration & Support I’m known for my strong troubleshooting mindset, clear communication, and ability to fix issues quickly without over-engineering. Whether you need a full setup or help resolving a critical problem, I focus on practical, reliable solutions that save you time and cost.

I support SaaS and digital product teams in delivering exceptional customer experiences, reducing churn, and improving product quality through structured troubleshooting, onboarding, and feature validation. With 5+ years of hands-on experience in SaaS and e-commerce environments, I specialize in: ✅ Core Expertise Omnichannel Support (Phone, Email, Live Chat) Technical Support (SaaS & E-commerce) Shopify App Support & Merchant Success Manual & Feature Testing Frontend issue resolution (HTML & CSS) Basic Python scripting for task automation POS, hardware, IoT & basic networking support 🛠 Tools & Platforms Intercom, ClickUp, Loom, Notion Shopify ecosystem & merchant troubleshooting HTML, CSS Python (automation & data handling) ChatGPT, Claude, Gemini Google Workspace & Microsoft 365 💼 What I Bring to Your Team Clear communication between merchants and engineering Accurate bug reproduction & structured reporting I take full ownership of tasks and ensure issues are resolved completely and efficiently Practical, solution-focused problem solving Reliable remote collaboration and consistent delivery I thrive in product-focused teams where support is not just reactive, but strategic. If you’re looking for a dependable Technical Support, Merchant Success, or Customer Support specialist who values timely communication, takes ownership, and learns quickly, I’d be happy to connect.

When business email breaks, it becomes urgent fast. Outlook stops syncing. Google Workspace will not verify the domain. Microsoft 365 needs DNS records. Gmail is not sending or receiving. MX records are wrong. SPF, DKIM, or DMARC is failing. Or an email migration gets stuck halfway. That is the kind of problem I help fix. I help businesses set up, fix, and migrate email systems using Google Workspace, Microsoft 365, Outlook, Gmail, cPanel, Cloudflare, GoDaddy, Namecheap, Squarespace, Wix, Hostinger, SiteGround, and other domain/DNS platforms. My focus is simple: Fix the email issue, protect the mailbox flow, and make the setup clear. The problems I’m usually hired for: • Google Workspace setup and support • Email Deliverability & delisting from Blacklist issues • Microsoft 365 email setup • Outlook issues and mailbox connection problems • Gmail send and receive issues • Google Workspace DNS records • Microsoft 365 DNS setup • MX, SPF, DKIM, DMARC, TXT, and CNAME records • Domain verification issues • cPanel email and webmail problems • GoDaddy, Squarespace, Wix, Hostinger, and Cloudflare DNS issues • Email not sending or receiving • Emails bouncing or going to spam because of DNS/authentication issues • Microsoft Authenticator and 2FA issues • Microsoft Teams, OneDrive, and Microsoft 365 account support • Email routing and mail delivery issues Email migration support: I can help move business email between platforms, including: • Microsoft 365 to Google Workspace • Google Workspace to Microsoft 365 • cPanel/webmail to Google Workspace • cPanel/webmail to Microsoft 365 • GoDaddy Microsoft 365 to Google Workspace • Namecheap email to Microsoft 365 • Zoho to Microsoft 365 • Gmail to Outlook • IMAP email migration Moving email can feel risky because old messages, client conversations, and business access matter. So I do not rush migration work. I first review the current email platform, destination platform, mailbox count, DNS records, MX records, and access situation. Then I plan the move, update the needed records, test the setup, and confirm the mailboxes are working. DNS and domain support: A lot of email problems are really DNS problems. I can help fix DNS records for Google Workspace, Microsoft 365, Gmail, Outlook, cPanel, Squarespace, Wix, GoDaddy, Namecheap, Hostinger, SiteGround, Bluehost, and Cloudflare. Common records I work with: MX SPF DKIM DMARC TXT CNAME NS records How I work: First, I check what is actually broken. Then I review the email platform, domain/DNS records, mailbox settings, routing, and error messages. After that, I fix the issue step by step and explain what changed in simple language. No random changes. No confusing technical talk. No guessing. Just careful business email support, Deliverability, DNS fixing, and migration help. If your business email is down, stuck, misconfigured, or half-migrated, send me the issue or screenshot and we will go from there.