I'm Courtney Lawton, a Microsoft Certified AI Transformation Consultant with 10 years of experience driving technology adoption, governance, and workforce enablement across government, healthcare, education, and finance. I help organizations move from generative AI experimentation to structured, sustainable AI adoption.
Core specializations: AI transformation strategy, AI readiness assessment, Microsoft 365 Copilot training and adoption, AI governance and policy development, prompt engineering, AI workflow design, responsible AI frameworks, and AI use case identification.
I work in two distinct capacities on Upwork:
➡️For Organizations
I help leadership teams move from AI experimentation to structured, sustainable adoption. Most organizations aren't struggling with the technology itself. They're struggling with where to start, what's worth doing, how to govern it responsibly, and how to bring their people along. I close those gaps through a structured, phased approach grounded in Microsoft-certified AI transformation methodology and proven practices for regulated industries.
➡️For Consulting Firms
I partner with small and mid-size consulting firms as a subcontractor, co-delivering AI transformation engagements under your brand. If your firm offers adjacent services such as change management, IT strategy, compliance, or workforce development, and your clients are asking about generative AI, Microsoft Copilot, or enterprise AI strategy, I can step in as your dedicated AI transformation resource without you having to build that practice from scratch.
Services
✅ AI Training and Workforce Enablement
Role-based AI training programs that move teams from awareness to confident, governed daily use across technical, operational, and leadership audiences.
What's included: Microsoft 365 Copilot, ChatGPT, and Claude tool navigation; prompt engineering (foundational and advanced); use case application; responsible AI practices; governance awareness; train-the-trainer programs; executive AI literacy briefings; custom curriculum, facilitator guides, and learner materials.
✅ AI Workflow Design and Enablement Assets
Custom-built resources that make AI use consistent, defensible, and audit-ready long after the engagement ends.
What's included: AI-assisted workflow design and process mapping, role-based prompt libraries, adoption playbooks, standard operating procedures, governance and acceptable use documentation, use case catalogs, ROI tracking templates, internal knowledge bases, job aids, and onboarding materials.
📂Engagements can be scoped by deliverable, phase, or retainer depending on your client's needs and your firm's structure.
🏢Industries Served
Government, healthcare, education, financial services, professional services, regulated startups, and nonprofit.
⚙️Tools and Platforms
Microsoft 365 Copilot, Copilot Studio, Azure OpenAI, ChatGPT Enterprise, Claude, Power Platform, and major large language model (LLM) ecosystems.
What Happens Next
Send me a message with a brief description of your organization or firm and what you're trying to solve. I'll follow up with a calendar invite for a 30-minute discovery call where we'll scope your needs, answer your questions, and walk through engagement options that fit your situation. A clear contract follows before any work begins.
💡 Click "Invite to Job" to start the conversation.
AI Instruction
Prompt Engineering
Generative AI
Microsoft 365 Copilot
Gemini
AI Consulting
Training & Development
ChatGPT
AI Chatbot
Generative AI Prompt Engineering
LLM Prompt Engineering
Leadership Training
Instructional Design
Business Process Automation
AI Governance
Mehul P.
Surat, India
$30/hr
4.9
75 jobs
Transforming manual business processes into modern Microsoft 365 solutions that save time, improve collaboration, and drive productivity.
With 16+ years of experience, I help businesses design, build, and modernize Microsoft solutions that simplify operations, automate repetitive work, and create secure digital workplaces. From startups to enterprise organizations, I deliver scalable solutions that solve real business challenges not just technical requirements.
What I Can Help You With
✅ Modern SharePoint Intranets & Employee Portals
✅ Document Management Systems (DMS)
✅ SharePoint Online Development & SPFx Solutions
✅ Microsoft 365 Setup, Governance & Migration
✅ Power Apps (Canvas, Model-Driven & Power Pages)
✅ Power Automate Workflow Automation
✅ Power BI Dashboards & Reporting
✅ Microsoft Teams & Microsoft Graph Integration
✅ ASP.NET Core, .NET & Azure Development
✅ Microsoft Copilot, Copilot Studio & AI Solutions
Business Solutions I Build
• Employee Portals
• Customer & Vendor Portals
• HR & Employee Onboarding Systems
• Document & Contract Management
• Purchase Request & Approval Systems
• Asset & Inventory Management
• Help Desk & Service Request Portals
• Inspection & Field Service Applications
• Knowledge Management Portals
• Custom Enterprise Applications
Microsoft Technologies
Microsoft 365 • Office 365 • SharePoint Online • SharePoint Server • SharePoint Framework (SPFx) • Microsoft Teams • OneDrive • Microsoft Lists • Power Platform • Power Apps • Power Automate • Power BI • Dataverse • ASP.NET Core • .NET • C# • React • SQL Server • Azure • Azure Functions • Azure Logic Apps • Microsoft Graph API • Microsoft Entra ID • Microsoft Copilot • Copilot Studio • Azure OpenAI
Services
✔ SharePoint Development & Customization
✔ SharePoint Migration & Modernization
✔ Classic to Modern SharePoint Migration
✔ Microsoft 365 Consulting
✔ Power Platform Development
✔ Workflow Automation
✔ Business Process Automation
✔ Azure Cloud Development
✔ Enterprise Application Development
✔ Third-Party API Integration
✔ Ongoing Support & Enhancements
I have delivered Microsoft solutions across Healthcare, Construction, Manufacturing, Legal, Financial Services, Government, Education, Logistics, Real Estate, Facilities Management, and Professional Services, helping organizations improve efficiency, reduce manual effort, and build secure, scalable business applications.
Whether you need a new SharePoint intranet, automate approvals with Power Automate, build a custom Power App, migrate to Microsoft 365, develop an SPFx solution, or implement AI-powered business automation, I can help you choose the right approach and deliver a solution built for long-term success.
Looking for a reliable Microsoft 365 Consultant, SharePoint Expert, SPFx Developer, Power Platform Developer, Power Apps Developer, Power Automate Expert, Azure Developer, or .NET Developer? Let's discuss how we can build a solution that supports your business today and scales for tomorrow.
Microsoft SharePoint Administration
Microsoft SharePoint Development
Office 365
Microsoft SharePoint
Microsoft PowerApps
Microsoft Power Automate
Microsoft Azure
Microsoft 365 Copilot
Microsoft Dynamics 365
Microsoft Dynamics CRM
Microsoft Dynamics ERP
Microsoft Office SharePoint Server
Microsoft SharePoint Designer
Microsoft Power BI
Microsoft Power BI Data Visualization
Microsoft Power Automate Administration
Microsoft Azure Administration
.NET Compact Framework
.NET Core
Full-Stack Development
Devang C.
Ahmedabad, India
$40/hr
5.0
199 jobs
I help businesses implement practical AI-powered solutions that automate processes, reduce costs, improve team efficiency, and turn business data into intelligent systems.
With 7+ years in the Microsoft ecosystem, Power Platform and AI space (Power Apps Code Apps, Power Automate, Copilot, AI Foundry, and Microsoft Agent Framework), and in business systems architecture, I work as a technology partner to organizations seeking to replace manual processes with intelligent, scalable solutions.
I help organizations move beyond AI experiments into production-ready solutions that deliver measurable efficiency gains. Here are some of the automations I have implemented for businesses:
Clinical Trial Management System
Automated Invoice Management System (AI OCR + approval workflows)
Quote Builder & Quote Management Application
Project Stage / Milestone Tracking Application
Law Firm Case Management System
Lead, Project & Staff Allocation System
Leave Management System
Document Management System (SharePoint + Power Platform)
Inventory Management System
Employee Assessment & Skill Evaluation Platform
Research Project Management System
If you’re looking for someone who understands both technology and business processes, I’d be glad to help.
Microsoft PowerApps
Microsoft Power Automate
Office 365
Business Applications Consultation
Microsoft 365 Copilot
Chatbot
Automated Workflow
Automation
API Integration
Microsoft Power BI
Data Analytics
AI Development
AI Agent Development
AI Consulting
AI Platform
Vanessa V.
Lapu-Lapu City, Philippines
$30/hr
5.0
9 jobs
I'm a professional Technical Support in many areas like Microsoft 365 and Copilot
*Expert in utilizing different MS applications (Excel,Teams,Word,Outlook,OneDrive,OneNote,PowerPoint, etc)
*Data validation using PowerBi, MS Excel, SharePoint,Outlook and etc.
*Microsoft Technical Support M365 and Microsoft Surface Device
*MS Windows Technical Support
Microsoft Excel
Microsoft Word
Typing
Microsoft PowerPoint
Oracle
Technical Support
Microsoft Windows
Phone Communication
Windows Tablet
Windows 10 Administration
Tutoring
Computer Basics
Electronics
Goutham T.
Hyderabad, India
$10/hr
4.5
109 jobs
Hello Clients,
I am a Certified Microsoft SharePoint and Power Platform Professional with over 10+ years of experience architecting and deploying high-impact enterprise solutions.
My expertise has recently expanded into Modern SharePoint Development using SPFx, allowing me to build fully custom, high-performance web parts and extensions that go beyond the standard out-of-the-box features. Whether you need a sleek Corporate Dashboard, a custom Image Carousel, or complex API integrations, I bridge the gap between standard configuration and advanced custom engineering.
In addition, I have good experience in building AI-powered solutions using Microsoft Copilot Studio, including intelligent chatbots that enable users to search SharePoint documents using natural language. These solutions help organizations reduce manual effort, improve productivity, and provide instant access to information.
My Core Technical Expertise:
Custom Development: Expert in SPFx (React, TypeScript, JavaScript) for building custom Web Parts, Application Customizers (Global Navigation/Footers), and Field Customizers.
Power Platform: Advanced development of Power Apps (Canvas, Model-Driven, Power Pages) and Power Automate (including AI-driven flows).
SharePoint Ecosystem: 10+ years across SharePoint Online, 2013, and 2010, covering Migration, Administration, and Architecture.
Data & Analytics: Design and deployment of Power BI dashboards and complex database-centric applications.
What I bring to your project:
✅ Modern UI/UX: I don't just build functional tools; I build "Nice UI" experiences using CSS3, Glassmorphism, and responsive design.
✅ Efficiency: I use Power Automate and AI to automate repetitive tasks, cutting operational costs for your business.
✅ Reliability: A proven track record of delivering national and international projects on time and within budget.
Key Achievements & Project Categories:
SPFx Solutions: Custom-coded Dashboards, Dynamic News Tickers, and Document Library Integrations.
Intranet Excellence: Design and deployment of modern SharePoint Intranet Sites with custom Global Navigation.
End-to-End Automation: Creating AI-powered flows that connect PowerApps, SharePoint, and external APIs.
AI Solutions: Development of Copilot-based chatbots for SharePoint document search and intelligent automation.
Let’s work together to unlock the full power of Microsoft’s digital ecosystem.
Regards,
Goutham
Microsoft SharePoint
Microsoft PowerApps
Microsoft Power Automate
Document Management System
Microsoft SharePoint Development
Microsoft 365 Copilot
Volodymyr P.
Warsaw, Poland
$35/hr
5.0
8 jobs
Business software solution architect and developer specialising in Microsoft Power Platform (Power Automate, Power Apps, Dataverse) and Microsoft 365 Suite (SharePoint, Microsoft Lists, Outlook, Teams, Excel).
I help companies build Microsoft 365 solutions to automate manual tasks, drive efficiency, and improve customer experience.
⚙️ What can I help you with
Workflow Automation
↳ Automate repetitive tasks across MS365, Outlook, and other tools
Business Apps
↳ Build custom applications that integrate seamlessly with MS365
Business Intelligence
↳ Visualise business data and track KPIs with dashboards and reports
System Integrations
↳ Connect MS365 with external systems and third-party services
Data Pipelines
↳ Extract data from multiple sources, unify and synchronise across systems
⸻
🧰 My technology stack and tools
↳ Microsoft 365: SharePoint, Microsoft Lists, Excel, Outlook, OneDrive
↳ Microsoft Power Platform: Power Automate, Power Apps, Power BI, Dataverse, AI Builder
↳ Azure Cloud Platform: Azure Functions, MS SQL Server, Azure Data Factory
↳ Custom Code: TypeScript, JavaScript, .NET, Node.js, React
While I value proficiency with specific tools, I strongly believe that the ability to deliver software solutions is largely technology-agnostic. I'm a proponent of choosing the best tool for each job and adapting quickly to new technologies when your project requires it.
⸻
⏰ Project management
Technical skills matter, but from my experience, I learned that successful software delivery depends equally on project management.
So here are the steps I take to ensure your project is delivered on time, on budget, and in line with your expectations:
↳ Define a clear problem statement and scope
↳ Establish realistic timelines and budgets
↳ Design a solution that fits the budget
↳ Identify risks and dependencies upfront
↳ Provide regular progress updates throughout
⸻
⚖️ Why work with me
Here are a few things I think you'll find valuable from my diverse experience and the way I work:
↳ Business analysis skills. You don't need polished specs to get started.
↳ Technical proficiency. No problem is too technical for me to solve.
↳ Maintainable solutions. You get solutions that are cost-effective and fast to evolve.
↳ Pragmatic engineering. Custom code as a strategic solution, not the first option.
↳ Reliable delivery. Delivering your project is my job, not a side gig.
⸻
📩 Get Started
Looking for help with business software?
Send me a message sharing what you're looking to achieve, and I'll get back to you within 24 hours with my thoughts on the best approach.
Looking forward to helping you achieve your goals.
Microsoft Power Automate
Microsoft PowerApps
Microsoft SharePoint
Microsoft 365 Copilot
Microsoft Teams
Microsoft Outlook Development
Microsoft Excel
Microsoft Azure
Business Applications Development
Business Process Automation
Node.js
TypeScript
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