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I consider myself a highly motivated and visionary person. Committed to the company and people I work with. I like challenges. I am passionate about studying, learning and teaching. I have administrative and managerial experience. I like to work with goals and have the work I do inspire my team. I believe that teamwork is vital to carry out the objectives of the organization. I adapt to changes quickly. I love entrepreneurship and international relationships. I’m fully bilingual (English - Spanish), which allows me to communicate effectively with international clients and adapt easily to multicultural environments. Throughout my career, I’ve worked in areas such as: *Business administration and operations management *Strategic planning and process optimization *Sales and customer relationship management *Business development and entrepreneurship As an entrepreneur, I understand the challenges of building efficient systems, developing teams, and managing resources with a results-oriented mindset. ✅ What I offer on Upwork: *Virtual/Administrative Assistance *Business plans and project coordination *Data organization and reporting *Market research and commercial strategy support *Bilingual communication and document translation (EN–ES) I’m passionate about helping businesses grow by improving their organization, efficiency, and communication. Let’s connect and discuss how I can help your business move forward! 🚀

My professional journey is characterized by a diverse range of roles, each showcasing skills and dedication. Overall, Adriana Chinchilla's work as a Human Rights Analyst reflects her commitment to advancing human rights principles through research, advocacy, collaboration, and leadership on both national and international levels. My diverse experiences demonstrate versatility, from providing personalized career guidance to students to advocating for human rights on an international scale, and successfully running my own business. My skill set encompasses areas such as advising, advocacy, strategic planning, and business management.

Entrepreneur since 2014. Customer service agent for 5 months. Supervisor for 6 months in charge of 20+ agents.

I have over 5 years of experience working in operations and marketing roles for international companies. Performing various tasks, I have also developed strategies to optimize procedures, elevate sales, and manage customers. I have a unique way of finding solutions and implementing strategies to achieve goals. In addition, I have worked on some freelancing projects developing marketing strategies and ads campaigns. Experience: -Creating and Managing PPC Campaigns: Skilled in running Google Local Services, Facebook Ads, Instagram Ads, and TikTok Ads to generate qualified leads and improve brand visibility. -Developing Workflows and Task Planning: Experienced in coordinating and implementing strategies to achieve specific goals by maintaining strong communication across all departments. Proficient with tools such as ClickUp, Asana, Notion, and Google Workspace. -Customer Service and Sales Processes: Throughout my career, I have designed and applied sales processes to convert leads into potential clients while delivering outstanding customer service. I implement quality procedures and professional service standards, measuring performance and conversion rates using KPIs and metrics. -AI Agents and Automation Implementation: Experienced in using automation tools like N8N, Make, and Zapier to streamline workflows, improve efficiency, and save time.

Hi, I’m Merrene — an Operations and Project Coordination specialist with 10+ years of experience supporting fast-moving teams and building structured, efficient workflows. I help businesses bring order to complexity by organizing tasks, improving workflows, and ensuring nothing falls through the cracks. My work focuses on execution, clarity, and consistency — especially in environments where things move quickly and priorities shift often.