Results-driven and motivated professional with substantial experience in overseeing all aspects of strategic planning, project management, financial planning and forecasting, as well as data evaluation and, with passion to deliver exceptional results across the healthcare sector.
Demonstrated expertise implementing robust strategies and conducting risk assessments to ensure enhancement in quality of all executed projects and procedures. Instrumental at overseeing financial management, quality management, reviewing, and planning daily activities for all staff members to maximize team performance and company productivity.
# Upwork Profile Overview
I help healthcare organizations, startups, and growing businesses improve operations, strengthen client relationships, and turn messy processes into clear, scalable systems.
I bring experience in healthcare consulting, project management, process improvement, operational strategy, stakeholder engagement, sales support, and executive-level deliverables. My background includes supporting hospital and health system initiatives tied to throughput, care progression, length of stay, ED boarding, perioperative performance, staffing workflows, and cross-functional implementation.
I am especially passionate about the intersection of operations, client relationships, and growth. I enjoy helping organizations understand client needs, translate complex problems into clear solutions, and create materials that support decision-making, account management, and sales pursuits.
Clients come to me when they need someone who can quickly understand the problem, organize the work, communicate clearly, and move the project forward without needing excessive hand-holding.
I can help with:
* Healthcare operations improvement
* Workflow and process mapping
* SOP and playbook development
* Project plans, timelines, and PMO support
* Executive summaries and leadership presentations
* Sales pursuit support and proposal materials
* Account management support and client-facing deliverables
* Client needs assessments and discovery summaries
* KPI tracking and performance dashboards
* Meeting facilitation and stakeholder follow-up
* Operational assessments and recommendations
* Smartsheet, Excel, PowerPoint, Visio, and MS Project support
* AI-assisted workflow improvement and documentation
I am especially strong at translating complex operational issues into clear, executive-ready materials. Whether you need a polished deck, a project tracker, a workflow redesign, a sales support document, or a practical improvement plan, I can help you get organized and move from “we need to fix this” to “here is the plan.”
My style is structured, collaborative, client-focused, and outcome-driven. I ask thoughtful questions, communicate clearly, and create deliverables that leaders, clients, and account teams can actually use.
If you need someone who understands healthcare operations, project management, client relationships, and business improvement, I would be glad to support your project.
Accuracy Verification
CRM Software
Data Entry
Administrative Support
Writing
Operational Plan
Data Analysis
Intuit QuickBooks
Business Development
Microsoft SharePoint Administration
Quality Assurance
Accounts Receivable Management
Amir T.
Rawalpindi, Pakistan
$6/hr
5.0
4 jobs
Hello! I am a Medical Billing and Revenue Cycle Management (RCM) professional with 8+ years of experience supporting healthcare providers, clinics, and multi-specialty practices within the U.S. healthcare system.
My work focuses on managing the entire billing cycle in a structured and accurate way — from patient eligibility and charge entry to claim submission, denial resolution, and payment follow-up. I aim to help healthcare practices maintain steady cash flow, minimize claim rejections, and ensure compliance with insurance and CMS billing standards, including proper ICD-10 and CPT usage.
Throughout my career, I have handled both independent responsibilities and team-based operations, including workflow coordination, high-volume billing accounts, and communication with insurance payers across different specialties.
🚀 Areas of Expertise
I provide full-cycle Revenue Cycle Management services, including:
• Complete Medical Billing Operations
• Insurance Eligibility & Benefits Verification
• Clean Claim Submission (CMS-1500 / UB-04)
• Denial Management, Appeals & Claim Corrections
• Accounts Receivable (AR) Follow-up and Aging Management
• Payment Posting and ERA/EOB Reconciliation
• Prior Authorization Processing and Referral Handling
• Provider Credentialing and Enrollment (CAQH, PECOS)
• ICD-10, CPT, and HCPCS Coding Support
• HIPAA-Compliant Data Handling and Documentation
🏥 Healthcare Experience
I have worked with a wide range of specialties, including:
Internal Medicine | Family Practice | Behavioral Health | Psychiatry | Psychology
Dermatology | Cardiology | Orthopedics | Podiatry | Physical Therapy
Urgent Care | Laboratory Services | DME | Pain Management | Telehealth
Workers’ Compensation and No-Fault (PIP) Billing
I am also comfortable adapting to new specialties and workflows quickly based on client needs.
💻 Systems & Software Experience
eClinicalWorks | Kareo/Tebra | AdvancedMD | NextGen | Office Ally
Athenahealth | ModMed | CollaborateMD | DrChrono | Medisoft
TherapyNotes | Practice Fusion | SimplePractice
🌐 Insurance & Payer Knowledge
Medicare | Medicaid | BCBS | Aetna | Cigna | UnitedHealthcare
Humana | Tricare | Molina Healthcare | Commercial and State Insurance Plans
📊 What I Have Achieved
In my professional experience, I have consistently contributed to:
• Increasing clean claim rates through accurate billing review
• Reducing outstanding AR by improving follow-up processes
• Strengthening revenue cycle performance for healthcare practices
• Supporting billing teams with training and workflow improvements
• Assisting with successful credentialing and payer enrollment processes
💡 What You Can Expect
✔ Reliable and accurate billing support
✔ Strong understanding of U.S. insurance and CMS guidelines
✔ Focus on reducing denials and improving reimbursements
✔ Organized workflow and clear communication
✔ Commitment to improving overall revenue cycle performance.
Medical Billing & Coding
Insurance Verification
HIPAA
Accounts Receivable Management
Insurance Claim Submission
Electronic Health Record
eClinicalWorks
General Transcription
Microsoft Excel
Microsoft Word
Data Entry
Project Management
Accounts Payable
Appointment Scheduling
Medical Billing
Medical Mastermind Medical Billing Services
Healthcare Management
Aranza E.
Saltillo, Mexico
$20/hr
5.0
3 jobs
⭐ Optimized processes create stronger, more scalable businesses ⭐
Hi, I’m Aranza an Executive Assistant and Project Coordinator with 9 years of experience analyzing operations, improving workflows, and leading continuous improvement initiatives that increase efficiency, reduce operational issues, and strengthen business performance. I help organizations identify bottlenecks, implement sustainable solutions, and build processes that support long-term growth.
Throughout my career, I have partnered with cross-functional teams to improve operational performance, streamline workflows, reduce quality issues, and implement corrective action plans that drive measurable results. My background combines data analysis, root cause investigation, process mapping, and team leadership to ensure improvements are not only implemented but sustained over time.
I specialize in process optimization, operational excellence, performance analysis, continuous improvement, KPI management, and problem-solving methodologies. Whether improving existing workflows, reducing inefficiencies, or supporting large-scale operational initiatives, I focus on delivering measurable business impact through structured and data-driven decision-making.
Here’s how I can support your business:
✅ Analyze workflows and identify operational bottlenecks
✅ Design and implement process improvement initiatives
✅ Conduct root cause analysis (RCA) and corrective action planning
✅ Develop SOPs, process documentation, and workflow standards
✅ Monitor KPIs and identify opportunities for performance improvement
✅ Facilitate cross-functional improvement projects
These are the types of outcomes I’ve delivered:
✔ Increased operational efficiency by 12% through workflow optimization and process redesign initiatives.
✔ Reduced customer quality claims by 55%, lowering Vendor Chargebacks from 2.5% to 1.13% within one year.
✔ Led continuous improvement projects across production, quality, engineering, and operations teams.
✔ Supported successful ISO 9001 certification through process standardization, audit preparation, and corrective action management.
✔ Reduced recurring operational issues by 40% through structured root cause analysis and preventive action plans.
✔ Improved KPI visibility through reporting systems that accelerated decision-making and performance tracking.
✔ Coordinated process improvement initiatives involving 15 supervisors and multiple business units.
I look forward to helping your organization improve efficiency, strengthen operational performance, and build scalable processes that support sustainable growth. Send me a message and let’s connect and discuss how I can help optimize your operations.
Process Improvement
Process Optimization
Business Process Management
Continuous Improvement
Operational Planning
Lean Manufacturing
Operations Analytics
Project Workflows
Root Cause Analysis
Quality Management System
Quality Control
Change Management
Data Analysis
KPI Metric Development
Performance Management
Customer Service
Customer Care
Customer Experience
Customer Satisfaction
Catalina O.
Pittston, Maine
$65/hr
5.0
13 jobs
I help businesses get their operations out of people's heads and into systems that actually work — through SOPs, process maps, and workflow documentation that stick.
My background includes pharmacy benefits analytics at Xevant and enterprise healthcare data work at Change Healthcare — which means I understand operations at a level most freelancers don’t. I’m also currently engaged as a Business Analyst on a large-scale enterprise consulting project (details under NDA), leading discovery, risk and bottleneck analysis, process improvement, and user story development — so this isn’t just past experience, it’s live, current work.
I help businesses fix both sides of the problem: building clean data systems and the process documentation to make them actually stick.
What I help with:
— SOPs and workflow documentation
— Process mapping and bottleneck analysis (Lucidchart)
— Workflow audits with prioritized recommendations
— Excel & Access dashboards, trackers, and databases
— Cross-functional coordination and operational reporting
I offer fixed-price catalog projects for SOPs, workflow audits, and operations starter packs — so you know exactly what you're getting before we start.
I work fast, communicate clearly, and deliver things that get used. Based in Maine, available across US time zones.
If that's what you need — let's talk.
Data Analysis
Data Visualization
Data Cleaning
Microsoft Excel
Microsoft Access
Process Improvement
Process Flow Diagram
Continuous Improvement
Operations Analytics
Project Management
Documentation
Lucidchart
Business Process Management
Value Stream Mapping
Microsoft Visio
Atlassian Confluence
Business Analysis
Jira
Power Query
Excel Formula
Zulqernain B.
Lahore, Pakistan
$8/hr
5.0
3 jobs
I help U.S. healthcare providers improve cash flow, reduce claim denials, and get paid faster through accurate and efficient medical billing.
With 3+ years of hands-on experience in Revenue Cycle Management (RCM), I have worked with medical practices to manage the full billing cycle, from patient eligibility to final payment posting. I understand how critical clean claims, timely follow-ups, and proper documentation are for maintaining a healthy revenue stream.
What I can help you with:
• End-to-End Medical Billing (RCM)
• Insurance Verification and Eligibility Checks
• Prior Authorization Processing
• Accounts Receivable (AR) Follow-ups
• Denial Management and Appeals
• Payment Posting (ERA/EOB)
• Credentialing and Provider Enrollment (CAQH, PECOS)
• EDI, EFT, and ERA Setup and Management
I have hands-on experience using industry tools such as Trizetto, AdvancedMD, and Waystar to ensure accurate claim submission, faster reimbursements, and minimal errors.
I have managed high volumes of claims, communicated directly with insurance payers, and consistently followed up on outstanding balances to reduce aging AR and improve collection rates.
My approach is simple and results-driven:
• Submit clean and error-free claims
• Track and follow up on unpaid claims consistently
• Identify and resolve denials quickly
• Maintain clear communication and reporting
I specialize in working with U.S.-based medical practices and understand payer systems, compliance requirements, and billing workflows.
If you are looking for someone reliable, detail-oriented, and committed to improving your billing performance, I am ready to help.
Send me a message and I will review your current billing process and identify areas where you may be losing revenue.
Medical Billing
Revenue Cycle Management
Project Management
Virtual Assistance
Microsoft Project
Medical Billing & Coding
Insurance Verification
Preauthorization
Electronic Medical Record
Electronic Data Interchange
Electronic Funds Transfer
Medical Records
CRM Software
Rev360 RevolutionEHR
Bookkeeping
Software Maintenance
Contract Negotiation
Contract Drafting
Contract Management
Medical Mastermind Medical Billing Services
Abid N.
Gilgit, Pakistan
$10/hr
5.0
27 jobs
✅ 6+ Years Experience | 🏆 Top-Rated Plus
Hello healthcare providers, stop losing revenue to denials and delayed claims, I help healthcare providers get paid faster with accurate, HIPAA-compliant Medical Billing, RCM, and Credentialing services.
With over 6+ years of hands-on experience supporting clinics, facilities, and individual providers, especially in mental health, allied specialties, and physical therapy. We streamline billing workflows, reduce claim denials, recover unpaid claims, and maximize revenue.
🔹 Services I Offer
🔹 Medical Billing & RCM:
Medical Billing & Coding (ICD-10, CPT, HCPCS)
Verification of Benefits (VOBs)
Claims Submission & Rejection Resolution
Accounts Receivable (AR) Follow-Up & Unpaid Claims Recovery
Denial Management & Appeals
Aging Report Analysis
Prior & Retro Authorizations
Patient Billing & Customer Service
QuickBooks Bookkeeping, Payroll, and Reconciliation
🔹 Credentialing Services:
New Practice Setup / Enrollment / EIN Linkage
CAQH, NPPES/NPI Profile Creation & Maintenance
Credentialing, Contracting & Payer Enrollment
Demographic Updates & Address Changes
ERA, EDI & EFT Enrollment
🔹 Software & Portal Expertise
SimplePractice, Athenahealth, eClinicalWorks, NextGen, AdvancedMD, Kareo/Tebra, Practice Fusion, Office Ally, TherapyNotes, and Prompt EMR, RXNT, WebPT, ChiroHD, RapidPM, ModMed (Modernizing Medicine – EMA), CareCloud, TheraNest, ICANotes, ChARM EHR
Clearinghouse, and payment portals such as Availity, Change Healthcare, Waystar, Optum/Provider Express, Navinet, Passport (Experian Health), Claim.MD, UnitedHealthcare, Aetna, Cigna, Humana, Blue Cross Blue Shield portals, Medicare and Medicaid MAC portals, PaySpan, ECHO Health, and Zelis.
🔹 Provider Specialties I Support
Mental Health & Substance Abuse
Psychological & Neuropsych Testing
Physical, Occupational & Speech Therapy
Chiropractic & Acupuncture
Surgical Services
DME & Dental / Sleep Apnea Treatment
Non-Emergency Medical Transportation (NEMT)
Allergy Testing & Immunotherapy
Housing Coordinators
Laboratory services
Home Health Personal Care and Medical services
Inpatient and Outpatient Hospital Services
🔹 Insurance & Payer Expertise
Government: Medicare, Medicaid, TRICARE
Private: HMO, PPO, IPA Plans
Major Payers: UnitedHealthcare (UHC), Optum, BCBS, Aetna, Cigna, Humana, Anthem, Regence, Providence, Medicare Advantage, Medicaid MCOs, Empire, and more
Why Hire me?
I provide end-to-end billing, RCM, and credentialing solutions tailored to your practice. From cleaning up AR and recovering unpaid claims to setting up new providers and ensuring payer compliance, we deliver measurable results and transparent reporting every step of the way.
📩 Let’s connect!
If you’re looking for a detail-oriented, reliable professionals to manage your medical billing, RCM, or credentialing I can help your practice get paid faster and grow efficiently.
Looking forward to contributing to your succes
Professionally,
Abid N
Medical Billing
Revenue Cycle Management
Accounts Receivable
Mental Health
Medical Billing & Coding
Insurance Verification
Insurance Claim Submission
ICD Coding
HIPAA
Preauthorization
Electronic Health Record
Virtual Assistance
Data Entry
EMR Data Entry
Administrative Support
Customer Service
Microsoft Excel
Email Support
Scheduling
eClinicalWorks
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