Hire the Best Fision Specialists

Growing businesses don't struggle because of bookkeeping—they struggle because finance operations become inefficient as they scale. Manual invoice processing, disconnected systems, delayed reconciliations, inconsistent workflows and poor financial visibility can slow growth and consume valuable time. I help businesses streamline Finance Operations by optimizing Accounts Payable & Receivable (AP/AR), integrating ERP and accounting systems, automating financial workflows, and implementing standardized processes that improve accuracy, strengthen internal controls, and give business owners real-time visibility into their financial operations. Whether you're scaling an eCommerce business, managing multiple properties, or running a growing SaaS company, I build finance systems that are efficient, reliable, and designed to grow with your business. 🚀 𝗛𝗼𝘄 𝗜 𝗛𝗲𝗹𝗽 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 I partner with growing businesses to build finance operations that are efficient, scalable, and built for long-term success. Whether you need day-to-day financial support or a complete finance operations overhaul, I help simplify complex processes, improve visibility, and reduce manual work. ⚙️ 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 • Design and optimize end-to-end finance workflows • Improve month-end close processes and financial controls • Develop Standard Operating Procedures (SOPs) • Standardize finance processes across teams and entities • Strengthen internal controls and operational efficiency 💳 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝘀 𝗣𝗮𝘆𝗮𝗯𝗹𝗲 (𝗔𝗣) • Full-cycle AP management (PO & Non-PO) • Invoice processing, GL coding, and approval workflows • Vendor onboarding and supplier relationship management • Payment scheduling and spend management • Employee reimbursements and expense processing 💰 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝘀 𝗥𝗲𝗰𝗲𝗶𝘃𝗮𝗯𝗹𝗲 (𝗔𝗥) • Customer invoicing and billing • Collections and AR ageing management • Payment application and cash receipt reconciliation • Revenue tracking and customer account maintenance 🤖 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 & 𝗦𝘆𝘀𝘁𝗲𝗺 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 • Automate invoice capture and document management • Streamline AP/AR workflows to reduce manual processing • Integrate accounting, banking, and operational platforms • Build automated Google Sheets dashboards and KPI reporting • Improve financial visibility through connected systems 📊 𝗕𝗼𝗼𝗸𝗸𝗲𝗲𝗽𝗶𝗻𝗴 & 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 • Monthly bookkeeping and financial maintenance • Catch-up and clean-up bookkeeping • Bank, credit card, and vendor reconciliations • Journal entries and month-end support • Financial reporting and administrative support 🏆 𝗦𝗲𝗹𝗲𝗰𝘁𝗲𝗱 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀 🇩🇪 𝗚𝗲𝗿𝗺𝗮𝗻 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 | 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗗𝗔𝗧𝗘𝗩 𝗨𝗻𝘁𝗲𝗿𝗻𝗲𝗵𝗺𝗲𝗻 𝗢𝗻𝗹𝗶𝗻𝗲 Supported a German eCommerce business in modernizing its finance operations by implementing email-based invoice processing with DATEV Unternehmen Online (DUO). Streamlined preparatory bookkeeping, standardized Accounts Payable documentation, improved collaboration with the external tax advisor (Steuerberater), and enhanced the accuracy and efficiency of financial document management. 🏡 𝗦𝗵𝗼𝗿𝘁-𝗧𝗲𝗿𝗺 𝗥𝗲𝗻𝘁𝗮𝗹 | 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 Designed and implemented a connected finance ecosystem by integrating QuickBooks Online, Ramp, Clearing, Guesty, Breezeway, Vrbo, Booking,com, Chase Bank, and a centralized accounting inbox. Developed finance SOPs, automated invoice and receipt management, streamlined reconciliation workflows, and improved operational efficiency through connected financial systems. ⚙️ 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 Supported growing businesses by optimizing Accounts Payable and Accounts Receivable operations, automating financial reporting with Google Sheets dashboards, improving reconciliation processes, and implementing standardized workflows that increased financial visibility while reducing manual effort. 🛠️ 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 & 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗘𝗥𝗣 & 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗶𝗻𝗴: NetSuite, QuickBooks Online, Xero, DATEV Unternehmen Online (DUO), R365 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 & 𝗦𝗽𝗲𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Ramp, Bill,com, Tipalti, Stampli, Concur, Clearing, Wise, Quickpaid, Wire, ACH 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Guesty, Breezeway, Buildium, AppFolio, TurboTenant, Apartments,com, 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 & 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴: Google Workspace, Google Sheets, Microsoft Excel 💬 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗧𝗼𝗼𝗹𝘀: Google Chat, Slack, CRM tools If you're looking for a Finance Operations specialist who can optimize workflows, automate financial processes, and build scalable finance systems—not just maintain the books—I'd be delighted to discuss how I can support your business.

Bonjour et bienvenue sur mon profil, Je m’appelle Carine, assistante virtuelle spécialisée dans le customer care en français. Depuis plus de 5 ans, j’accompagne des entrepreneurs, coachs et formateurs dans la gestion quotidienne de leur relation client. 🎯 Mon objectif : vous faire gagner du temps en prenant en charge toutes ces tâches essentielles mais chronophages, tout en assurant une expérience client fluide, professionnelle et surtout humaine. Voici quelques domaines dans lesquels je peux vous accompagner : ✉️ Support client : gestion des emails, réponses aux demandes, SAV 📅 Organisation : prise de rendez-vous, gestion de l’agenda, coordination des coachings 💬 Suivi client : onboarding, offboarding, accompagnement pendant vos programmes 🧾 Facturation : création de devis, suivi des paiements, relances 🛠️ Outils : Notion, Systeme.io, Stripe, Google Workspace, Dashlane, WhatsApp Business… 💡 Ce que mes clients disent souvent de moi : Je communique avec clarté et bienveillance Je travaille avec rigueur, autonomie et sens de l’organisation Je sais m’adapter rapidement à chaque univers de travail 📩 Vous cherchez une personne de confiance pour prendre soin de vos clients comme vous le feriez vous-même ? Je serais ravie d’échanger avec vous sur vos besoins.

Senior customer support and CX automation specialist with 10+ years supporting SaaS platforms in English, French, and Italian. I run Intercom and Zendesk, build and optimize Fin AI workflows, and turn messy support operations into systems that resolve issues instead of just closing tickets. Most support agents close the ticket and move on. I fix the underlying problem: I reproduce the bug, file the Jira report, escalate cleanly to engineering, and write the macro or SOP so it never becomes 50 tickets next month. Across roles at Microsoft (Outlook mobile), Duolingo English Test, FLiiP, and now Propulse, I've handled 100 to 150 tickets a day at Tier 3, investigated fraud and payment disputes, and mentored teammates. What I bring: AI and automation: Fin AI configuration and optimization, conversational support design, workflow and macro building, CSAT systems, support reporting and analytics. Platforms and CRMs: Intercom, Zendesk, HubSpot, Helpshift, Salesforce, Freshdesk, Jira, Airtable, Notion, Slack, Fireflies, Google Workspace, Trustpilot. Payments and billing: Stripe, Paysafe, Bambora, plus crypto and exchange support (Binance, Kraken, Alipay), refunds, disputes, and fraud investigation. Documentation and QA: training docs, SOPs, internal FAQs, knowledge base articles, bug reproduction, feature testing, and engineering handoff. Certifications: CompTIA A+, Network+, Security+, Google Cybersecurity, Google Project Management, IBM Technical Support Fundamentals, plus Intercom Support Agent and Support Manager. What I'm looking for: a long-term role with a company building something real, not a one-week task. If you want a support function that actually reduces ticket volume and keeps customers, let's talk.

Petroleum Geologist & Petrophysicist specializing in reservoir characterization, formation evaluation, and mineral exploration. Providing data-driven consulting and technical expertise for energy and mining industries. I am a geoscience professional with expertise spanning both hydrocarbon systems and mineral resource exploration. I work with oil & gas operators, mining companies, research institutions, and technical content agencies to analyze subsurface data, evaluate geological potential, and deliver industry-grade technical solutions. My experience covers petroleum reservoir studies as well as metallic and non-metallic mineral systems, allowing me to provide comprehensive geoscientific insight across energy and mining sectors. 🛢 Petroleum Geology & Petrophysics Focused on hydrocarbon systems, reservoir performance, and formation evaluation: Reservoir Characterization Formation Evaluation Well Log Interpretation (Openhole & Cased Hole) Petrophysical Analysis (Porosity, Sw, Permeability) Rock Physics & Fluid Analysis 3D Seismic Interpretation Static & Dynamic Reservoir Modeling Support Field Development & Production Data Analysis I help clients understand reservoir quality, hydrocarbon saturation, and subsurface uncertainties to support development decisions. ⛏ Mineral Exploration & Economic Geology Equally specialized in mineral systems and ore deposit evaluation: Metallic & Non-Metallic Mineral Systems Ore Deposit Modeling Structural & Economic Geology Hydrothermal & Sedimentary Deposits Resource Estimation Support GIS-Based Mineral Targeting Geological Mapping & Interpretation Exploration Strategy & Prospect Evaluation I assist mining and exploration companies in identifying, analyzing, and evaluating mineral potential using data-driven geological interpretation. 📝 Technical & Research Services In addition to consulting, I provide technically accurate documentation and research support: ✔ Geological & Reservoir Reports ✔ Mineral Exploration Studies ✔ Research Papers & Literature Reviews ✔ Energy & Mining Whitepapers ✔ SEO-Optimized Technical Content ✔ Data Interpretation & Scientific Review . If you require expertise in petroleum reservoir studies or mineral exploration analysis — supported by technically accurate documentation — I would be glad to collaborate. Let’s develop scientifically sound and commercially impactful solutions.

I am a Power System Engineer specializing in grid studies, relay protection, and dynamic simulation for transmission, distribution, solar, wind, BESS, and industrial power systems. I help utilities, EPCs, developers, and consultants prepare accurate system models, protection settings, simulation results, and submission-ready technical reports using DIgSILENT PowerFactory, ETAP, PSCAD/EMTDC, and PSS®E. Core services: • Load flow and voltage profile studies • Short-circuit studies according to IEC 60909 / ANSI • N-1 / N-2 contingency analysis • Reactive Power Capability Study • Grid Code Compliance Study • Electrical equipment selection based on power system study results • Protection coordination and relay settings • Arc flash hazard analysis according to IEEE 1584 • Grid Impact Assessment and interconnection studies • Renewable integration studies for solar PV, wind, and BESS • Harmonic and resonance studies • EMT studies: transformer energization, switching transients, lightning, LVRT/HVRT • MOD / PRC / Grid Code compliance Software: • DIgSILENT PowerFactory • ETAP • PSCAD / EMTDC • PSS®E Typical deliverables: • Technical report in PDF / Word format • Simulation model files when required • Short-circuit and load-flow result tables • Protection settings and TCC curves • Arc flash incident energy tables and label data • Compliance summary and recommendations • Excel calculation sheets Relevant experience includes: • PRC-023 / PRC-025 relay setting compliance reviews • MOD-025 / MOD-026 / MOD-027 support for renewable and generation projects • Arc flash studies for MV and LV systems • PSCAD EMT and DIgSILENT RMS/EMT studies for solar, wind, and BESS projects • Harmonic, resonance, switching transient, and insulation coordination studies My focus is to provide clear engineering results, practical recommendations, and reports that can be reviewed by utilities, owners, EPCs, lenders, and technical consultants.

Hi, I'm Raissa Five years ago, I made an unusual bet: that sociology and business operations belong together. Today, that bet pays off for every client I work with. While most VAs bring you efficiency, I bring you something rarer — the ability to read people. My background in sociology means I don't just manage your customers, I understand them. Why they hesitate, why they churn, why they convert. That human intelligence is woven into everything I do, from a support email to a sales pipeline report. Whether your business is B2B or B2C, the fundamentals are the same: people want to feel heard, processes need to run clean, and data has to tell the truth. That's exactly what I deliver. Here's what I can do for your business: 📩 Customer Service: Professional email & live chat handling, order management, dispute resolution, and escalation management — not just resolved tickets, but customers who actually feel taken care of. 📈 Marketing B2B-B2C: Content scheduling, campaign support, audience targeting logic, and performance reporting tailored to both professional buyers and end consumers. 🛒 E-commerce & CRM: Platform management, data integrity, and end-to-end customer lifecycle support that keeps your pipeline clean and your retention strong. 💼 Sales Support: Lead nurturing, client follow-ups, pipeline tracking, and CRM maintenance so no deal falls through the cracks. 🧾 Accounting & Finance: Invoicing, expense tracking, bookkeeping support, and basic reporting that keeps your numbers honest. 🗂️ Admin & Operations: Process documentation, workflow streamlining, and operational improvements built to last. Tools in my toolkit: Zendesk · Slack · Shopify · Salesforce · Google Workspace · Microsoft Office · Meta Business Suite · QuickBooks Open to full-time, part-time, or project-based opportunities. Ready to bring clarity, care, and real human insight to your team? Let's connect.