Hire the Best Helpdesk Specialists
in Peru

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Cristina M.

San Miguel, Peru

$20/hr
5.0
1 jobs

I'm enthusiastic Computer and Information science student who has plenty experience in problem solving skills.

  • Helpdesk
  • Help Scout
  • Technical Project Management
  • Management Skills
  • Incident Management
  • Business Management
  • Online Help
  • Tech & IT
  • Customer Service
  • Information Technology
  • Help System
Magdaly V.

Lima, Peru

$13/hr
5.0
1 jobs

Especialista en automatización, chatbots y atención al cliente para negocios digitales Ayudo a empresas a automatizar su comunicación con clientes, mejorar la captación de leads y optimizar su servicio de atención mediante chatbots, automatización e inteligencia artificial. Cuento con más de 12 años de experiencia en soporte al cliente, gestión de servicios TI y optimización de procesos, implementando soluciones que reducen costos operativos y mejoran la experiencia del usuario. 🔹 ¿En qué puedo ayudarte? • Creación de chatbots (ManyChat, IA) • Automatización de atención al cliente (chat, email, redes sociales) • Captación de leads con embudos automatizados • Automatización de CRM y procesos internos • Optimización de soporte y Service Desk 🏆 Resultados: ✔ Reducción de 30% en costos operativos ✔ Disminución de 40% en tickets de soporte ✔ Mejora de 35% en tiempos de respuesta ✔ Incremento de 45% en retención de clientes 💡 ¿Por qué trabajar conmigo? • Experiencia técnica + enfoque en negocio • Soluciones prácticas, no solo teoría • Comunicación clara y enfoque en resultados Chatbots & Automation Specialist for Customer Support and Lead Generation I help businesses automate customer communication, capture more leads, and improve support efficiency using chatbots, automation, and AI tools. With 12+ years of experience in customer support and IT service management, I build solutions that reduce workload, improve response times, and enhance customer experience. 🔹 Services I offer: • Chatbot creation (ManyChat & AI tools) • Customer support automation (chat, email, social media) • Lead generation funnels • CRM automation and workflows 📩 If you're looking to automate your processes and improve your customer experience, I’d love to help.

  • Helpdesk
  • Customer Support
  • IT Management
  • Marketing Automation
  • Process Optimization
  • Process Documentation
  • Social Customer Service
  • Customer Service
  • Customer Service Chatbot
  • Management Information System
  • Digital Marketing Strategy
  • Business Process Automation
  • Technical Support
  • Chatbot Development
  • ManyChat
  • Customer Experience
  • CRM Automation
  • Project Management
  • AI Chatbot
  • Chatbot Conversation Steps
Carlos Eduardo D.

Lima, Peru

$12/hr
5.0
2 jobs

Systems engineer, Technical Support Specialist with more than 3 years helping end users.

  • Helpdesk
  • Windows XP
  • Microsoft Visual C++
  • Microsoft Word
  • Borland C++ Builder
  • Microsoft PowerPoint
  • Online Help
  • Data Entry
  • Microsoft Excel
  • Castilian Spanish
Carlos S.

Lima, Peru

$70/hr
5.0
65 jobs

I am software developer with a Bachelor of Systems Engineering with more than 10 years of experience, 4 years experience in web-scraping/extraction using python frameworks and other tools. I can scrap any website and provide scraped/extracted data in any format you want: xls/csv/xml,json,mysql, etc. My experience and skills: - Data scraping / extraction, Data mining, Web-scraping - Scripting for Zoho, Googlesheets, AutoIt, AutoHotKey, PowerShell, Shell, Excel Macro VBA - Database: PostgreSQL, MySQL, Oracle, SqlServer, MS Acces, Sql Lite, FireBird - Docker - Linux: Fedora, CentOS, Debian, Ubuntu - Programming: Java, PHP, Python, JavaScript, Angular, React, Vue, Electron JS, NodeJS, TypeScript - FrontEnd: JSF, PrimeFaces, RtichFaces, IceFaces, Extjs - Persistence: Hibernate, JPA - Frameworks: Spring, Tapestry, Struts - Developer with Frameworks like Mendix, OutSystem

  • Java
  • Spring Framework
  • SQL Programming
  • ETL
  • Hibernate
  • Scripting
  • PrimeFaces
  • Database Administration
  • App Development
  • Google Apps Script

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