Experienced HR Leader | SHRM-CP | Workplace Relations & Compliance Specialist
I'm a certified HR professional with 20+ years of experience managing human resources across hospitality, gaming, and food service industries. I've successfully built HR infrastructure from the ground up, navigated complex union environments, and ensured regulatory compliance for organizations ranging from small businesses to 3,800+ employee casino resort properties.
My expertise includes:
- HR compliance audits & policy development
- Employee relations & workplace investigation management
- Benefits administration & payroll systems (UKG proficient)
- Union/labor relations & CBA administration
- Multi-location HR operations & workforce management
- Recruiting, onboarding, and performance management systems
I specialize in helping small to mid-sized businesses establish compliant HR practices, resolve employee relations issues, and implement scalable systems. Whether you need a one-time compliance audit, handbook development, or ongoing HR consulting support, I bring practical, real-world solutions that protect your business and support your team.
Certification: SHRM-CP
Hospitality
Staff Recruitment & Management
Hiring Strategy
Food & Beverage
Deron B.
New York, New York
$27/hr
4.5
39 jobs
I currently evaluate frontier AI model outputs for AI data companies. Before that, I spent years in roles where data accuracy mattered, from maintaining digital nautical charts used for marine navigation to serving as subject matter expert for geographic and demographic research datasets used in major business decisions.
Here's what my background means for your project:
-Accuracy. I read style guides closely, flag ambiguities early, and catch edge cases. I've spent my career reviewing data and product releases for accuracy before they reached the people relying on them, and I bring the same care to annotation and QA work.
-Communication. I've supported major client accounts, run trainings, and written documentation that makes complicated data understandable. I respond quickly, ask questions when the brief is unclear, and keep you updated.
Relevant experience. Annotation frameworks, QA workflows, and quality rubrics are what I work in daily, so there's no ramp-up time on your project.
WHAT I DO:
-AI Data & Annotation: AI model evaluation and response rating, AI data annotation and labeling across text, audio, and video, transcription and transcription QA for audio, video, and meeting notes, and app and software testing grounded in professional UAT experience
-Data & Research: data entry, enrichment, and database management in Excel and Airtable, data analytics, market and competitor research, consumer segmentation and audience profiling, demographic and geographic reporting, and survey design and analysis
-GIS & Geospatial: custom mapping and spatial analysis with ArcGIS Pro, QGIS, FME, and Mapbox, plus location data and demographic mapping for real estate, urban planning, and logistics. I hold a Geography degree and worked as a professional geospatial analyst.
-Writing & Voice: proofreading and copyediting, technical documentation, how-to guides, training materials, and SOPs, plus voiceover recorded on a professional condenser mic
-Travel Planning: I'm a liscensed travel advisor who creates personalized itineraries for any budget or style, end-to-end logistics covering flights, accommodations, ground transport, visas, and travel insurance, plus access to exclusive hotel, cruise, and airline rates and perks
Whether it's a quick transcription review or a multi-week research engagement, I read the brief carefully, deliver clean work, and hit the deadline!
If you have a project that needs careful, consistent execution, send me a message with the details.
Data Entry
General Transcription
Market Research
Academic Research
Editing & Proofreading
UX & UI
Data Analysis
Data Annotation
LLM Prompt Engineering
Image Annotation
Hospitality & Tourism
Geospatial Data
GIS
QA Testing
Data Labeling
AI Model Training
Writing
Survey Design
Customer Engagement
Customer Service
Kelvin B.
Bronx County, New York
$70/hr
4.4
448 jobs
I help serious companies rank higher, convert better, and grow faster with real SEO and strategic SEM campaigns.
I’m Kelvin — an Expert-Vetted SEO Consultant and Web Strategist with over $500,000 earned on Upwork, 400+ successful projects, and a 100% Job Success Score. My clients include venture-backed startups, growth-stage brands, and Fortune 500 teams in biotech, legal, SaaS, hospitality, medical, e-commerce, and B2B services.
Before freelancing full-time, I worked in software and full-stack web development. That background means I don’t just identify issues — I implement clean, scalable solutions that drive rankings, revenue, and retention.
Most “SEO” freelancers hand you recycled checklists. I give you strategy, execution, and accountability — and I do it myself. No outsourcing. No bloated audits. Just honest, performance-focused work.
- What I Specialize In -
Technical SEO:
- Site audits (indexing, crawlability, Core Web Vitals, page speed)
- Schema markup, canonicalization, robots.txt/sitemaps
- Domain structure and internal linking strategy
On-Page SEO & Content Strategy:
- Keyword research (local, national, long-tail, clustering)
- Competitor analysis & opportunity mapping
- Content briefing, metadata, header optimization
- Conversion-aligned copy guidance (I write, edit, or collaborate)
Off-Page SEO:
- Backlink audits & disavows
- Digital PR / white-hat link acquisition
- Link gap analysis and anchor strategy
WordPress/Shopify/Wix/Squarespace SEO Design & Development:
- Full builds, redesigns, or migration to SEO-optimized
- Theme customization, UX/IA improvements, and mobile-first frameworks
- Booking system integration, e-commerce SEO architecture
AI-Forward SEO:
- Generative Engine Optimization (structured content, FAQ/schema, entity clarity)
- Preparing your content and site structure to surface in AI and LLM-driven search results
Tools I Work With:
- SEMrush, Ahrefs, Screaming Frog, Google Search Console, GA4
- WordPress, Webflow, Shopify, Squarespace
- How I Work -
- I charge $70/hour and bill hourly through Upwork. That gives us the flexibility to:
- Work iteratively and adjust scope based on data
- Avoid underbidding or cutting corners to fit an arbitrary flat rate
- Prioritize high-impact tasks that actually move the needle
- Time spent on strategy, planning, messaging, presentations, and reporting is billable — because it’s where the real value lives.
You’ll receive:
--Clear weekly updates
- Transparent time tracking
- Outcome-based communication
- Track Record -
- Expert-Vetted (Top 1% of freelancers on Upwork)
- 350+ completed projects | 100% Job Success
- 8,900+ hours tracked
- $500,000+ earned
- 80%+ repeat client rate
- US-based | Native English | Work in your time zone
- Client Feedback Highlights -
- “Kelvin is the first SEO I've worked with who actually explains why things matter — and delivers what he promises.”
- “Truly professional. No fluff, just strategic thinking and honest feedback. ROI was immediate.”
- “We’ve worked with agencies before — none came close to the transparency and results we got from Kelvin.”
Ready to Rank ?
Let’s make sure your site is actually working for your business. Whether you're launching, rebuilding, or recovering — I’ll guide you through it, execute the work, and deliver clean results.
Send a message to get started — I’ll respond within 24 hours (usually much faster).
SEMrush
Google Analytics
Search Engine Optimization
Yoast SEO
SEO Strategy
Off-Page SEO
Content SEO
On-Page SEO
Google Ads
Organic Traffic Growth
Fortune 500 Company
WordPress
HTML5
JavaScript
Amna S.
Brooklyn, New York
$18/hr
5.0
5 jobs
Certified QuickBooks Online Bookkeeper | QuickBooks Cleanup | Reconciliation | US Bookkeeping Expert
Are you looking for a reliable Bookkeeper who can help you in Bookkeeping and keep your financial records accurate, organized, and tax-ready?
I'm an Association of Chartered Certified Accountants (ACCA) professional based in Brooklyn, NY, with hands-on expertise in QuickBooks Online, full-cycle bookkeeping, QuickBooks cleanup, catch-up bookkeeping, bank and account reconciliations, financial reporting, and small business accounting.
I help business owners save time, improve financial visibility, and keep accurate books — so they can focus on growing their business instead of getting buried in the numbers.
Whether you need ongoing bookkeeping support, QuickBooks Online setup, cleanup of historical transactions, or monthly financial reporting, I provide professional bookkeeping services tailored to your business needs.
📌 MY SERVICES
✅ QuickBooks Online Bookkeeping
As a certified bookkeeper I provide accurate day-to-day QuickBooks Online bookkeeping services, ensuring all financial transactions are properly recorded, categorized, and reconciled in QuickBooks Online. My goal is to keep your books organized, up-to-date, and ready for tax season.
✅ QuickBooks Cleanup & Catch-Up Bookkeeping
Behind on your bookkeeping? I specialize in QuickBooks Cleanup and Catch-Up Bookkeeping, helping businesses correct errors, clean up historical transactions, resolve discrepancies, and restore accurate financial records.
✅ Bank & Credit Card Reconciliation
Accurate reconciliation is essential for reliable financial reporting. I perform detailed Bank Reconciliation and Account Reconciliation to ensure every transaction matches your financial statements and that your books remain error-free.
✅ Accounts Payable (AP) & Accounts Receivable (AR)
I help businesses manage vendor bills, customer invoices, payment tracking, collections, and cash flow management through efficient AP and AR processes.
✅ Financial Reporting
Receive clear and accurate financial reports that help you make informed business decisions. I prepare:
• Profit & Loss Statements
• Balance Sheets
• Cash Flow Statements
• Financial Statements
• Monthly Financial Reports
• Management Reports
✅ QuickBooks Setup & Organization
Starting a new business or moving to QuickBooks Online? I can set up your QuickBooks Online account, create a customized Chart of Accounts, and establish efficient bookkeeping workflows.
✅ Month-End & Year-End Closing
I ensure your books are properly reviewed, reconciled, and closed each month and year, providing accurate financial information for tax preparation and business planning.
━━━━━━━━━━━━━━━━━━━━
📌 MY EXPERTISE
✔ Bookkeeping
✔ QuickBooks Online
✔ QuickBooks Bookkeeping
✔ QuickBooks Cleanup
✔ QuickBooks Online Cleanup
✔ Catch-Up Bookkeeping
✔ Bank Reconciliation
✔ Account Reconciliation
✔ Financial Reconciliation
✔ Accounts Payable (AP)
✔ Accounts Receivable (AR)
✔ General Ledger Management
✔ Transaction Categorization
✔ Financial Reporting
✔ Financial Statements
✔ Balance Sheet Preparation
✔ Profit & Loss Reporting
✔ Cash Flow Management
✔ Month-End Closing
✔ Year-End Closing
✔ Small Business Accounting
✔ Tax-Ready Books
✔ Data Entry & Financial Record Management
━━━━━━━━━━━━━━━━━━━━
📌 INDUSTRIES I SUPPORT
━━━━━━━━━━━━━━━━━━━━
I have knowledge and experience supporting businesses in various industries including:
• Small Businesses
• Startups
• E-commerce Businesses
• Amazon Sellers
• Shopify Stores
• Real Estate Businesses
• Property Management Companies
• Marketing Agencies
• Professional Service Firms
• Consultants & Coaches
• Construction Businesses
• Healthcare Practices
━━━━━━━━━━━━━━━━━━━━
📌 WHY WORK WITH ME?
⭐ Intuit Certified Bookkeeper
⭐ QuickBooks Online Expertise
⭐ Detail-Oriented & Accurate
⭐ Reliable Communication
⭐ Confidential Financial Data Handling
⭐ Client-Focused Approach
⭐ Commitment to Deadlines
⭐ Accurate and Tax-Ready Books
I understand that clean and accurate bookkeeping is the foundation of every successful business. My mission is to provide dependable bookkeeping services that help business owners stay organized, maintain financial clarity, and make confident business decisions.
If you're looking for a professional Bookkeeper, QuickBooks Online Specialist, or QuickBooks Cleanup Expert who can keep your books accurate and your financial reports reliable, I'd be happy to discuss how I can help your business succeed.
Let's connect and get your books organized today.
Intuit QuickBooks
Bookkeeping
Accounting
Financial Accounting
QuickBooks Online
Bank Reconciliation
Account Reconciliation
Xero
Intuit Quicken
Accounts Payable
Accounts Receivable
QuickBooks Enterprise
Light Bookkeeping
Accounting Software
Balance Sheet
GAAP
Chart of Accounts
Buildium
Microsoft Excel
Income Statement
Elaine F.
New York, New York
$35/hr
4.8
5 jobs
...WordPress Website Design, WordPress Developer, Elementor Expert, WooCommerce Developer, WordPress Customization, Responsive Web Design, Landing Page Design, E-commerce Website Development, Instructional Designer, Learning Experience Designer (LXD), eLearning Developer, LMS Specialist…
Hi, I'm Elaine Plourde, an Instructional Designer, eLearning Developer, LMS Specialist, and WordPress Expert with 20+ years of experience building powerful learning ecosystems, digital training solutions, LMS platforms, and high-performance websites for businesses, educators, coaches, and organizations.
I help clients turn complex ideas into engaging online learning experiences and high-converting digital solutions by combining Instructional Design, eLearning development, LMS architecture, and modern WordPress development. My focus is on creating structured, results-driven learning systems that improve learner engagement, knowledge retention, user experience, and business performance.
I also build AI-powered learning solutions, scalable training programs, and modern digital learning environments using industry-leading tools and technologies .
🎯 Core Expertise
📘 Instructional Design & Learning Experience Design (LXD)
✔Instructional Design & Learning Strategy Development
✔Curriculum Design & Course Architecture Mapping
✔Online Course Design & Development
✔Corporate Training & Employee Onboarding Programs
✔Leadership, Compliance & Professional Training
✔Scenario-Based & Interactive Learning Design
✔Assessment Design, Quizzes & Storyboarding
✔SCORM & xAPI-Compliant Learning Development
✔Learning Path & Content Development
🏫 LMS Development & Integration
• Moodle LMS Setup, Configuration & Administration
• Absorb LMS Development
• LMS Migration & System Integration
• Course Structure & Learning Path Design
• Certification & Membership Site Development
• LMS Consulting & Optimization
• User Enrollment, Reporting & Automation
💻 eLearning Development
⭐Articulate Storyline 360 & Rise 360 Development
⭐Adobe Captivate Interactive Modules
⭐H5P Interactive Learning Content
⭐SCORM-Compliant Course Development
⭐Video-Based Learning & Multimedia Content
⭐Camtasia & Vyond Training Content
⭐AI-Enhanced Learning Experiences
⭐Interactive Quizzes & Assessments
🌐 WordPress Development & Digital Solutions
✓ WordPress Website Design & Development
✓ Elementor Pro & WooCommerce Development
✓ Landing Pages & Funnel Design
✓ Membership & Learning Portal Development
✓ Website Redesign & Performance Optimization
✓ SEO-Friendly & Mobile-Responsive Websites
✓ Custom WordPress Development & API Integration
✓ Conversion-Focused Web Design
🛠 Tools & Technologies
Articulate Storyline 360, Rise 360, Adobe Captivate, H5P, Moodle, Absorb LMS, WordPress, Elementor Pro, WooCommerce, HTML5, CSS3, JavaScript, SCORM, xAPI, Figma, Canva, Camtasia, Vyond, Adobe Premiere Pro, Google Workspace, Microsoft Office, AI Learning Tools, and more.
⚙️ Work Process
✔Requirement Analysis & Learning Goals Definition
✔Instructional Strategy or Website Planning
✔UX-Focused Design & Content Structuring
✔Development of eLearning Courses, LMS, or Websites
✔Testing, QA, Accessibility & Optimization
✔Feedback-Based Improvements
✔Final Launch & Ongoing Support
💡 Why Hire Me
- 20+ Years of Experience in Digital Learning & EdTech
- Strong Expertise in Instructional Design & WordPress Development
- Deep Experience in LMS Architecture & Administration
- Focus on Engagement, Performance & Scalability
- SEO-Optimized & Conversion-Focused Solutions
- Clear Communication & Structured Delivery
- End-to-End Project Management
- Reliable, Detail-Oriented & Deadline-Focused
🔑 KEYWORD
Instructional Designer, Learning Experience Designer (LXD), eLearning Developer, Curriculum Designer, Course Creator, Online Course Developer, LMS Specialist, LMS Developer, Moodle Expert, SCORM Developer, xAPI Developer, Articulate Storyline 360 Developer, Rise 360 Developer, Adobe Captivate Expert, H5P Developer, Corporate Training Developer, Training Content Developer, Educational Content Developer, Digital Learning Specialist, AI Learning Solutions, WordPress Developer, WordPress Designer, Elementor Expert, WooCommerce Developer, Web Developer, Website Designer, Responsive Web Design, Landing Page Designer, Website Optimization, SEO Website Design, Custom WordPress Development, API Integration, eLearning Development, Instructional Design, Learning Design, Curriculum Development, Instructional Content Development, Learning Strategy, Learning Path Design, Course Mapping, Storyboarding, Assessment Development, Quiz Development, Multimedia Learning, Video-Based Learning, Learning Analytics, Educational Technology, EdTech Consultant, Digital Learning Solutions, Camtasia, Vyond, SCORM, xAPI, LMS Administration. LMS, WordPress Developer, WordPress Website Design, WordPress Expert, WordPress Designer, Elementor Expert, WooCommerce Developer, WordPress Customization, Website Design, Website Development.
Instructional Design
Elearning
Learning Management System
Articulate Storyline
Articulate Rise
Adobe Captivate
Curriculum Development
Course Creation
Elearning Design
Storyboarding
Moodle
LearnDash
WordPress Development
WooCommerce
Elementor
Online Instruction
Content Writing
Training & Development
WordPress Website Design
Google Search Console
Axel B.
Brooklyn, New York
$250/hr
5.0
279 jobs
🔸 Expert-Vetted | Top 1% on Upwork
🔸 Published in Vogue, Elle, WWD, Teen Vogue
🔸 Adobe Featured | Hand-picked among the best in their field
🔸 Upwork Skill Certified in Brand Identity
I don’t do branding. I do propaganda.
Most founders come to me at one of two moments: right before launch, when everything is riding on first impressions, or after realizing the brand they built in year one is holding them back in year three. Either way, the problem is the same. A logo isn't a brand. A name isn't a strategy. And a business without a cohesive brand identity doesn't just look unfinished, it leaves money, credibility, and opportunity on the table.
I'm Axel, a brand identity designer and naming expert with 20+ years of experience building brands that transform a founder's vision into lasting market value. I specialize in strategy-based brand identity for ambitious startups and scaling companies with their sights set on the top tier of their market, across lifestyle, hospitality, fashion, beauty, finance, food & beverage, health & wellness, and tech.
◼️ What working with me looks like:
Before we make any creative decisions, we align on strategy. Who you are, who you're for, and what makes you impossible to ignore. Then we build: naming, verbal identity, visual identity, brand guidelines, everything your team needs to show up consistently, whether that's on packaging, a pitch deck, or a homepage.
Founders who work with me walk away with a brand system built to grow with the business, one that commands the attention, credibility, and investment their work deserves.
◼️ Built for founders who are serious:
My background includes brand identity work for Airbnb, PepsiCo, Ralph Lauren, Martha Stewart, Elizabeth Arden, and Sur La Table, in addition to the startups and early-stage brands I'm most energized by on Upwork.
If you're launching, fundraising, rebranding, or scaling, your brand is either building your business or costing it. Let's make sure it's doing the former.
Send me a message to start the conversation.
◼️ WHAT I BUILD
▪️ Brand Naming & Naming Strategy
▪️ Brand Strategy & Positioning
▪️ Visual Identity & Logo Design
▪️ Verbal Identity & Brand Voice
▪️ Brand Identity Design & Systems
▪️ Rebranding & Brand Identity Refresh
▪️ Creative Direction
◼️ HOW WE WORK TOGETHER
▪️ Every project starts with strategy. If you want someone to execute a brief, I may not be the right fit. If you want someone to help you think through what your brand should stand for and then bring it to life, we should talk.
▪️ I work on fixed-rate contracts for most brand projects. My hourly rate applies to consulting and advisory engagements.
▪️ A free 15-minute discovery call is recommended. This ensures we're the right fit before either of us commits.
▪️ I don't offer unlimited revisions. I follow a proven methodology designed to get it right.
▪️ The best outcomes come from founders who trust the process and bring their vision openly. The brand becomes yours, we build it together.
Branding
Logo Design
Brand Guidelines
Brand Naming
Brand Identity
Brand Identity & Guidelines
Packaging Design
Graphic Design
Label & Packaging Design
Visual Identity
Brand Design
Brand Style Guide
Brand Book Design
Logo
Brand Development
Brand Positioning
Brand Identity Design
Brand Consulting
Adobe Illustrator
Corporate Brand Identity
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Emerald Tiger
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Kinetic Investments
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Summa Linguae
How do I hire a Hospitality Specialist in New York on Upwork?
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Create a job post tailored to your Hospitality Specialist project scope. We'll walk you through the process step by step.
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Once the proposals start flowing in, create a shortlist of top Hospitality Specialist profiles and interview.
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How much does it cost to hire a Hospitality Specialist?
Rates charged by Hospitality Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Hospitality Specialist in New York on Upwork?
As the world's work marketplace, we connect highly-skilled freelance Hospitality Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Hospitality Specialist team you need to succeed.
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Depending on availability and the quality of your job post, it's entirely possible to sign up for Upwork and receive Hospitality Specialist proposals within 24 hours of posting a job description.