Hire the Best Industrial Engineers
in Colombia

💼 Luis Casanova | Industrial Engineer, Virtual Assistant & Operations Specialist Your go-to partner for organizing, streamlining, and scaling your business. Hi, I’m Luis 👋 – an Industrial Engineer turned Virtual Assistant, Dispatcher, and Operations Specialist with 6+ years of experience helping U.S.-based companies run smarter, smoother, and more profitably. I’ve built my career supporting founders and teams by taking ownership of operational, administrative, and client-facing tasks that keep businesses moving forward. Whether it’s coordinating field teams, managing complex schedules, or handling high-stakes client communications, I bring clarity, organization, and calm to fast-paced environments. But I’m not just here to “check off tasks.” I think like an owner, anticipate needs, and create systems that allow businesses to scale—without the burnout. ✅ What I Bring to the Table 📅 Executive Support & Virtual Assistance Calendar management, inbox triage, document organization, and travel planning so you stay focused on what matters most. 🚛 Logistics & Dispatch Expertise Assigning routes, tracking shipments, managing drivers, and using load boards like TQL, DAT, and Sylectus. 🗂 CRM & Admin Mastery Proficient with HubSpot, Zendesk, Zoho, Trello, Notion, and Google Workspace. I keep your systems clean, organized, and reliable. 📞 Bilingual Communication Fluent in English and Spanish, I connect seamlessly with diverse clients, vendors, and subcontractors. 📝 Process Optimization Skilled at building SOPs, tracking KPIs, and streamlining workflows for better team performance. ✅ Why Work With Me? Because I don’t wait to be told what to do I take initiative. I’ve supported founders directly, led operations during critical transitions, and handled sensitive customer interactions with confidence. You don’t need to micromanage me. I’m proactive, detail-oriented, and results-driven, so you can focus on growing your business while I handle the rest.

Hi! 👋 I’m an Industrial Engineer with experience in project management and administrative support. I’ve worked in PMO teams, helping with project coordination, client communication, and documentation. I’m proactive, organized, and always curious to learn new things. I enjoy supporting teams, solving problems, and making sure everything runs smoothly and on time. If you’re looking for someone responsible, adaptable, and easy to work with I’d love to be part of your project!

I’m an industrial engineer with experience in customer service. My background includes optimizing operational processes, enhancing client satisfaction, and effectively managing supplier relationships. My strong communication and organizational skills drive successful outcomes in all my professional endeavors.

Industrial Engineer specialized in Project Management with 5+ years of experience supporting operations, improving processes, and coordinating projects in fast-paced environments, including technology-related and information management environments. I have experience organizing workflows, tracking tasks, coordinating stakeholders, and ensuring processes run efficiently. My background includes data analysis, reporting, operational control, data entry and management, spreadsheet handling, and continuous improvement, always with a strong focus on accuracy, organization, and attention to detail. I have supported teams through administrative, operational, and technology related processes, managing information, tracking projects, and contributing to the efficient organization and execution of activities. I also have experience collaborating with different departments and adapting to dynamic and fast-changing work environments. I am skilled in Excel, managing large volumes of information, and maintaining organized records to support decision-making and ensure effective process execution.

I am an Industrial Engineer with solid experience in logistics, operations, and business management. Throughout my career, I have specialized in optimizing transportation processes, managing supply chains, and implementing continuous improvement strategies to increase efficiency and reduce costs. I have a strong background in coordinating logistics operations, including specialized sectors such as cryogenic transport, where I handled documentation, billing, and compliance with high safety and quality standards. I also lead Kosmetica, my own cosmetics distribution company, which has been successfully operating for over 15 years—an achievement that reflects my entrepreneurial mindset, leadership skills, and deep understanding of the retail and distribution sector. I’m passionate about improving systems, solving operational challenges, and helping businesses grow through structured, data-driven strategies. I value adaptability, precision, and teamwork, and I always aim for excellence in everything I do.

I build AI systems and automations that take over the repetitive work your team shouldn't be doing: capturing leads, qualifying them, generating files, and running entire workflows on autopilot. Recent work includes an OFAC sanctions-compliance app for nuam (the group that operates the Colombia, Peru and Chile stock exchanges), a WhatsApp AI sales agent that closes furniture orders on its own, and a real-estate lead scraper across US counties. What I can build for you: • AI agents (WhatsApp / Instagram / web) that capture, qualify and route leads 24/7 • Custom internal apps & dashboards • End-to-end workflow automation in n8n (also Make / Zapier) • Document & compliance generators and data pipelines My stack: n8n, Claude / OpenAI, Supabase, Twilio, WhatsApp & Meta APIs, Python, React. My edge: I'm an Industrial Engineer with a background in sales and US real estate, so I don't just "connect tools", I understand the business process and automate the right thing. The result is systems that quietly save 20+ hours a week and pay for themselves fast. How I work: a free 15-min blueprint, a milestone-based build (no big upfront), and a delivery guarantee plus a Loom walkthrough so your team can run it. You can see real demos and case studies in my portfolio (link in my profile). Fluent English, available across US time zones. Tell me about your process and I'll show you exactly what's automatable.