Hire the Best Interactive Voice Response Specialists
in Pakistan

With over two years of experience with narration and voice acting for a variety of channels, I'm confident that I can breathe life into your scripts to put forward not just what you want to say, but especially how you want it to impact your audience. Willing to try my hand at all sorts of different interesting projects. My interest in a project builds up proportionally to your passion and eagerness. So, let's work together to get your job done efficiently, and with finesse!

FreePBX | Asterisk | 3CX | FusionPBX | Issabel PBX | Vital PBX | Bicom Systems | Zoom | GoTo Connect | RingCentral | Nextiva | Talkdesk | Cisco WebEx | 8x8 Communications | Twilio | Amazon | Yeastar | Magnus Billing | Vapi AI Agents | Retelai Agents | Livekit AI Agents | N8n ai automation | SMS compliance specialist | 10DLC | shortcode Multi-PBX Deployment Expertise: Proficient in deploying and managing systems like FreePBX, Asterisk, 3CX, FusionPBX, Issabel PBX, VitalPBX, and Bicom Systems to deliver scalable and reliable VoIP solutions for businesses. Unified Communications Solutions: Delivered enterprise-grade communication systems using platforms like Zoom, RingCentral, Nextiva, Talkdesk, Cisco WebEx, and 8x8 Communications, ensuring seamless collaboration and enhanced productivity. FreePBX Sangoma Connect App: Expertise in setting up the Sangoma Connect App for SMS and calling, delivering a seamless mobile communication experience fully integrated with FreePBX systems. Custom Module Development: Designed and deployed custom modules on FreePBX and FusionPBX to enhance features like call reporting, routing, and multi-tenant PBX capabilities. Expertise in migrations between on-premises systems (e.g., FreePBX, 3CX, Asterisk, FusionPBX, VitalPBX, Issabel PBX) and cloud-based systems (e.g., Zoom, RingCentral, Nextiva, Talkdesk, Cisco WebEx, 8x8 Communications). SIP Trunking Expertise: Extensive experience integrating and configuring SIP trunks from top providers, including Twilio, Bandwidth, Commio, Flowroute, DIDWW, DIDForSale, Nextiva, Skyetel, Telnyx, Sinch, SignalWire, and VoIP Innovations for optimal call quality and cost efficiency. High-Availability Deployments: Implemented clustered PBX solutions (FreePBX, Issabel, VitalPBX) for high availability and fault tolerance, minimizing operational downtime. Customized SIP Trunking Configurations: Configured secure and efficient SIP trunks integrated with platforms like Goto Connect and Nextiva. Customized and Scalable Call Center Solutions: Integrated platforms like GoTo Connect with predictive dialers, FreePBX and Custom CRM systems to get tone analysis and sentiment analysis. WebRTC and Browser-Based Communication: Implemented WebRTC solutions for voice, video, and chat across platforms such as FreePBX, FusionPBX, and Issabel PBX, enabling browser-based communication without plugins. Enhanced Security Configurations: Expertise in securing PBX systems with firewalls, fail2ban, and SIP encryption, ensuring robust protection against VoIP fraud and cyberattacks. especially BruteForce attacks. Microsoft Teams Integration: Configured direct routing between Microsoft Teams and PBX systems like Asterisk, FreePBX, and Kamailio sip server enabling unified PSTN calling solutions. Multi-Channel IVR Solutions: Developed complex IVR systems across platforms like FreePBX, Issabel, and FusionPBX, featuring dynamic menu options, queue prioritization, and time-based routing. Provisioning and Endpoint Management: Automated provisioning for devices like Polycom, Yealink, and Grandstream, Cisco 7800, 8800, 7900, SPA series using FreePBX’s EPM (Endpoint Manager), GotoConnect, Ring Central, Talkdesk, CiscoWebex Call Analytics and Reporting: Built dashboards on top of Asterisk based systems especially FreePBX to track KPIs such as Peak hours, Answered calls, Unanswered Calls, Call Analytics, Call Recordings, Role based Access system, Customer Call Survey Feedbacks etc. CRM Integration: Seamlessly connected PBX systems like 3CX and FreePBX with CRMs (e.g., Salesforce, Zoho, Odoo ERP, Sugar CRM) to enable click-to-call functionality and call logging for enhanced client interactions. Voicemail and Fax Solutions: Configured advanced voicemail-to-email and fax-over-IP (FoIP) solutions across platforms like FreePBX to meet diverse business needs. Legacy System Integration: Expertise in bridging legacy PBX systems with modern solutions, enabling cost-effective transitions and hybrid environments.

—Transcriber & Captions/Subtitles Specialist I've been transcribing/subtitling/captioning audio/video content for over 9 years now. My experience includes transcribing workshops, courtroom hearings, depositions, 1:1 interviews, focus group sessions, podcasts, earnings conference calls and more. I also possess extensive experience when it comes to working with online AI-powered transcription tools like Otter, Descript, Sonix, Whisper, et cetera. If you're someone who's looking for help when it comes to polishing AI-generated transcripts, feel free to hit me up. Furthermore, the experience I've gained transcribing/subtitling/captioning content all these years has trained my ears exceptionally well to understand different dialects and accents, and therefore, I'm also able to distinguish between different voices heard in content that's just audio. Being a natural writer makes my work all the more precise as you won't find any errors in the work that I will turnaround. And last but not the least, let's be honest: Does how fast one types matter while transcribing? Yes, to some extent it does. But what really matters is how well one is able to listen and understand and distinguish what's being spoken. Keying in words without understanding a word that's being dictated is one thing, but for a diligent worker, client satisfaction is paramount and I for one ensure that whatever I transcribe is of the highest quality and standards. —Editor & Content QC Specialist Prior to joining Upwork, I used to freelance as a writer/editor/proofreader for various local English dailies, gaining extensive experience in the realm of editing. I'm familiar with the ins and outs of this domain and specialize in it. People often tend to confuse "editing" with "proofreading" or vice versa, even though both are quite different and have their own challenges. I'm also experienced at polishing and proofreading AI/machine-generated transcripts and any written text produced by AI such as ChatGPT, Claude, Jasper, etc. I can also refine human-produced content. Furthermore, I have an eagle's eye when it comes to auditing content. For instance, I have helped some of my clients audit their content libraries by following guidelines and flagging any violations. Using my craft, I would love to help YOU out with YOUR content! —AI Solutions & Automations Specialist My 9+ years in transcription, QC and content editing gave me an insider's view of broken workflows and inefficiencies across multiple industries. That experience is now the foundation of a new skill set: building AI powered automation tools that solve real problems. Using vibe coding and AI assisted development tools, I build custom solutions including workflow automation systems, AI powered web applications, content optimization pipelines, voice AI agents and Progressive Web Apps. I'm transparent about my approach and focused on delivering things that actually work. If you have a problem that needs an intelligent automated solution, let's talk.

Most businesses don't have a lead problem, they have a call-handling and follow-up problem. Calls go unanswered, leads sit cold, and follow-up happens hours too late. I build AI voice agents that close that gap automatically, 24/7. I'm an AI Voice Agent Developer specializing in Vapi, Retell AI, Twilio, GoHighLevel, n8n, and Make .com. I design and deploy production-ready AI phone agents, not fragile demo bots, that answer calls, qualify leads through natural conversation, book appointments straight into your calendar or CRM, transfer to a human when needed, and trigger the right follow-up the moment a call ends. What I build: AI Receptionists: inbound calls, FAQs, call routing, and appointment booking Outbound AI Callers: lead qualification, reactivation of aged/dead leads, follow-up campaigns Custom TTS voices & self-hosted voice engines: when off-the-shelf voices aren't enough (I've built and deployed a self-hosted neural TTS engine for a sovereign-language project) GoHighLevel / n8n / Make automation: missed-call text-back, CRM sync, pipeline updates, post-call workflows Website + voice chatbots connected to your CRM, calendar, and knowledge base Full engineering when a project needs it: AWS/Azure deployment, databases, custom API integrations What sets me apart: Most voice-agent freelancers are no-code wrappers. I'm a software engineer. When a project needs a custom-trained voice, a self-hosted deployment for data privacy, or logic that off-the-shelf tools can't handle, I can actually build it. Recent results: Deployed an outbound AI voice agent for a merchant-services company serving 15,000+ clients Built an autonomous agent for the Kuwait Ports Authority Trained and deployed a self-hosted custom TTS engine for the Mongolian language 50+ AI & automation deployments as part of a Clutch 5.0-rated team My process is simple: I map your call flow → define the business logic → build and test the system → tune the conversation until it performs in real usage → hand you something reliable and fully documented. Tell me your business type, how calls are handled today, and what you want automated, I'll reply with the most practical approach for your setup.

I build AI voice agents that pick up every call your team misses. One client went from losing 40% of inbound leads to capturing 100% of them, 24/7, without hiring another receptionist. ⭐ 5.0 on Upwork | 100% Job Success | "𝘛𝘢𝘩𝘢 𝘸𝘢𝘴 10/10. 𝘞𝘰𝘶𝘭𝘥 100% 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥. 𝘞𝘢𝘴 𝘢 𝘣𝘪𝘨 𝘱𝘢𝘳𝘵 𝘰𝘧 𝘩𝘦𝘭𝘱𝘪𝘯𝘨 𝘮𝘦 𝘣𝘶𝘪𝘭𝘥 𝘮𝘺 𝘤𝘰𝘮𝘱𝘢𝘯𝘺." 📊 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗳𝗿𝗼𝗺 𝗿𝗲𝗰𝗲𝗻𝘁 𝗯𝘂𝗶𝗹𝗱𝘀: ➤ Dental clinic AI receptionist handling 50+ calls/day, booking appointments, and answering FAQs without human involvement ➤ Voice agents that handle 25+ concurrent calls with p95 latency under 1.2 seconds ➤ Outbound AI caller that cut lead response time from hours to under 60 seconds ➤ Automation workflows saving clients 20+ hours/week on manual follow ups 🎯 𝗪𝗵𝗮𝘁 𝗜 𝗯𝘂𝗶𝗹𝗱: ➤ AI Voice Receptionists that answer, qualify, and book appointments 24/7 ➤ Outbound AI Callers that dial leads, run the conversation, and update your CRM automatically ➤ Automation Workflows that eliminate manual follow ups, lead routing, and data entry ➤ AI Chatbots that qualify leads on your website and WhatsApp in real time 🏆 𝗪𝗵𝘆 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗵𝗶𝗿𝗲 𝗺𝗲 𝗼𝘃𝗲𝗿 𝗼𝘁𝗵𝗲𝗿 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿𝘀: ➤ I have a live AI voice agent you can test, just ask me and I'll send you the link ➤ I built my own CRM platform, so I understand pipeline logic at a system level ➤ Full stack developer (Node.js, Python, React) so I code around platform limits instead of getting stuck ➤ Every build comes with documentation and is production ready, not a demo 🛠 𝗦𝘁𝗮𝗰𝗸: Retell AI | Vapi | Twilio | ElevenLabs | OpenAI | Claude | LangChain | n8n | Make | Zapier | GoHighLevel | HubSpot | Supabase | Node.js | Python | React 💼 𝗕𝗲𝘀𝘁 𝗳𝗼𝗿: Medical & dental clinics, home service companies, real estate teams, and agencies looking for a reliable AI voice agent developer. 📩 Send me your use case. I'll tell you exactly what the system

I turn missed calls into booked appointments and manual busywork into automated systems. I build production AI voice agents (Vapi, Retell, Synthflow), RAG chatbots, and end-to-end automation that run 24/7. 100% Job Success on Upwork, every contract rated 5.0. RECENT WORK • Deskless AI — a done-for-you AI voice receptionist (Vapi/Retell/Synthflow) that answers inbound calls 24/7, qualifies leads, and logs them to Google Sheets/CRM in real time, with automated SMS + email follow-up (built on n8n). • AirBot (myairbot.ai) — production AI agents that automate Airbnb hosting end to end: guest messaging, bookings, and upselling, cutting response time ~60%. • Memorial Workspace — an AI coordinator for funeral homes: voice + text intake, multilingual, with auto-organized Google Drive and PDF generation. Live in production. • DropBoard — a Shopify app that syncs products, inventory, and launch-day sales into Airtable within seconds (React Router, GraphQL Admin API, webhooks). • Medical LLM fine-tuning — fine-tuned Llama 3, Mistral, and DeepSeek R1; 30% loss reduction. BERT/RoBERTa research accepted at ANLP 2025, Japan. WHAT I DO • AI voice agents & call automation — Vapi, Retell, Synthflow; inbound/outbound, real-time lead capture, CRM integration • Chatbots & RAG pipelines — embeddings, vector databases, OpenAI API, LangChain • LLM fine-tuning & optimization — Llama, Mistral, DeepSeek, BERT (measurable loss/perplexity gains) • Workflow automation — n8n, Google Sheets/Drive, Airtable, CRM & API integrations • Computer vision — YOLO, CLIP, U-Net, OpenCV (93% accuracy on a production retail system) • Data engineering — Python, Spark, Airflow, PostgreSQL, Power BI Background: Data Engineer at Adalfi (Techlogix). BSc Computer Science (Data Science & ML), GIK Institute. IBM-certified in Machine Learning. Tell me what you want to build or automate — I reply within a few hours with a concrete plan and timeline. Let's build something that ships.