Hire the Best Logistics & Shipping Specialists
in Morocco

Are you struggling with supply chain bottlenecks, rising purchasing costs, or inventory inaccuracies? ​With over 10 years of professional experience, I help businesses transform their logistics from a cost center into a competitive advantage. My background is rooted in the high-stakes aviation sector, where I managed complex operations for industry leaders—environments where precision in purchasing and flawless inventory control are the difference between success and failure. ​I provide the senior-level expertise needed to manage the entire lifecycle of your goods, from strategic sourcing to final customs clearance. ​Expertise I bring to your project: ​Strategic Purchasing & Procurement: 10 years of experience in vendor negotiation, contract management, and sourcing to significantly reduce your "Cost of Goods Sold" (COGS). ​Advanced Inventory Control: Implementing rigorous tracking systems to optimize stock levels, prevent stockouts, and minimize capital tied up in excess inventory. ​Aviation-Standard Logistics: Managing time-critical shipments and high-value assets with the discipline and urgency required by world-class aviation leaders. ​Expert Customs Clearance: Navigating the complexities of international import-export regulations to ensure your shipments move across borders without delays or penalties. ​Why partner with me? I don't just "manage" tasks; I optimize systems. Whether you are a growing company looking to professionalize your purchasing department or an established firm needing to audit your inventory flow, I bring a decade of proven, real-world results. I combine the analytical rigour of my ongoing professional studies at HESTIM with the practical "on-the-ground" experience of a 10-year industry veteran. ​Ready to streamline your purchasing and secure your supply chain? Click "Invite to Job" or "Hire Now" to start a conversation about your operational goals.

𝗜 𝗱𝗼𝗻'𝘁 𝗷𝘂𝘀𝘁 "𝗿𝗲𝗽𝗹𝘆 𝘁𝗼 𝘁𝗶𝗰𝗸𝗲𝘁𝘀"—I protect your brand’s reputation and secure your Stripe/PayPal accounts by keeping 𝗱𝗶𝘀𝗽𝘂𝘁𝗲𝘀 𝗮𝘁 𝘇𝗲𝗿𝗼. If you are looking for a standard customer service agent, I might not be the right fit. But if you are looking for a specialist who "takes the bull by the horns" and 𝘁𝗿𝗲𝗮𝘁𝘀 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝘀𝗮𝗺𝗲 𝗿𝗶𝗴𝗼𝗿 𝗮𝘀 𝗮 𝗰𝗹𝗶𝗻𝗶𝗰𝗮𝗹 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝗶𝘀, 𝗹𝗲𝘁’𝘀 𝘁𝗮𝗹𝗸. Why trust a Medical Doctor (MD) with your E-commerce store? 𝗕𝗲𝘆𝗼𝗻𝗱 𝗺𝘆 𝟮 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗶𝗻𝘁𝗲𝗻𝘀𝗶𝘃𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗲-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗴𝗿𝗶𝗻𝗱, my medical background is my ultimate guarantee of rigor. In medicine, there is no room for "careless mistakes." I apply this same surgical precision to every refund, address change, and customer inquiry. When I handle your support, you aren't just getting an assistant; you’re getting a partner who understands that the smallest detail can be the difference between a loyal customer and a chargeback. What I solve for you: 𝗧𝗵𝗲 "𝗦𝘁𝗿𝗶𝗽𝗲 𝗕𝗮𝗻" 𝗙𝗲𝗮𝗿: I manage disputes and logistics with 99.9% accuracy to keep your payment processors green. 𝗧𝗵𝗲 "𝗠𝗲𝗻𝘁𝗮𝗹 𝗟𝗼𝗮𝗱": Using Shopify, PrestaShop, and Go Dstny, I take full ownership of the customer journey—from technical troubleshooting to high-ticket retention calls. 𝗦𝗰𝗶𝗲𝗻𝘁𝗶𝗳𝗶𝗰 𝗔𝘂𝘁𝗵𝗼𝗿𝗶𝘁𝘆: Especially for Nutraceutical/Health brands, my MD background adds immediate credibility to your customer interactions. My Toolbox: Platforms: Shopify, PrestaShop, Gorgias, Zendesk. Comm & VoIP: Dstny, Asana, emails platforms. Expertise: Logistics management, Conflict Resolution, Scientific Advisory. 𝗦𝘁𝗼𝗽 𝗺𝗶𝗰𝗿𝗼𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴. 𝗛𝗶𝗿𝗲 𝗮 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝘄𝗵𝗼 𝘁𝗿𝗲𝗮𝘁𝘀 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗹𝗶𝗸𝗲 𝗮 𝘀𝘂𝗿𝗴𝗶𝗰𝗮𝗹 𝗽𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲.

I’m an import-export and sourcing specialist with hands-on experience managing international trade operations from supplier pickup to final delivery. I’ve successfully handled imports from China, Europe (France, Spain, Italy, etc.), Turkey, and the USA, processing orders from the supplier’s warehouse all the way to our company warehouse — including logistics, coordination between different agents, customs, and documentation. I specialize in: ✅ Product sourcing & supplier management ✅ Purchasing & procurement ✅ Import/export procedures ✅ Logistics coordination ✅ Contract & price negotiations I’m fluent in Arabic, French, and English, and have an A2 level in Dutch, and I bring an organized, tech-savvy, and results-oriented approach to every project. Thank you for reading so far. Wondering how can I help your business 💵 💶? Let's talk!

I specialize in SaaS and e-commerce customer support in fast-paced international environments. I manage blended chat and email workflows, handle escalations, and coordinate across logistics and operations to ensure full issue resolution. What I deliver: • End-to-end ownership of complex customer cases • Escalation handling and dispute resolution • SLA compliance and queue prioritization • Order and shipping issue coordination • Clear, professional customer communication • Process awareness and workflow improvement support Tools: Zendesk | Freshdesk | Asana | Monday | Google Sheets I work best in long-term remote support roles where structure, consistency, and ownership matter.