Hire the Best Microsoft Office Specialists in Illinois

Hi. My name is Rob Mendell. I'm a Top-Rated Upwork Contractor. I've been a full-time Independent since 2007. • I develop bespoke automation solutions in Word and Excel (and some PowerPoint) using VBA. • I am a Microsoft Certified Master Instructor for Microsoft Office. • I provide issue support like a Help Desk (headers and footers, formulas, whatever). • I assist with, or fully complete, special projects. —|— What do I offer? VBA Development — It's been said that if you want to really learn something, program a computer to do it. I'm a VBA Programmer. VBA -- Visual Basic for Applications -- is a language Microsoft built into some Office applications that allows Developers to create tailor-made dialog boxes and write software code that taps into the objects and power inherent within each application. I know how to create customizations and one-of-a-kind automation inside Microsoft Office using VBA (Word, Excel, and PowerPoint), with a friendly yet professional user interface, when the job requires this. Most people I work with on Upwork were initially unaware of this functional possibility, especially inside Word. Training — It's also been said that if you want to really learn something, teach it. I've been teaching Microsoft Office since 1992: in classroom settings, virtually, and through on-demand deskside services such as Tier 2 and Tier 3 Support. I know what the software can do natively -- without customization -- and how to patiently and clearly present it as a learning opportunity in layman's terms: Word styles, Excel formulas, PowerPoint slide masters, templates, conditional mail merge, and so on. Very few contractors have skills as both a Developer and a Trainer. I do. That's what I offer. I typically approach training from technical awareness, and I approach automation from the user's experience. If Office already has a feature built in, we shouldn't spend time and money to develop specialized code to do the job. I can look at a project and quickly determine which service is best in your specific situation, and then provide it to you. Your deliverable may be a combination of customized development, creation of a special project that uses it, and training on working with tools already available in the software suite. I offer a strong, coherent, and unique set of professional services to companies who want to more fully leverage their investment in Microsoft Office, with workbooks, documents, presentations, and automation templates. —|— Here are examples: VBA Development — Using VBA (Visual Basic for Applications), I design customized and intelligent dialog boxes that ask the pertinent questions, acquire the required answers, and then automate the desired results. I deliver these solutions most often as macro-enabled templates (.dotm for Word, .xltm for Excel, and .potm for PowerPoint). Examples of completed projects include correspondence layouts, code-generated PowerPoint decks, report generators based on sales or survey data, time sheets that perform calculations, budget workbooks that allocate every penny based on performance and longevity ratios, documents that behave, proposal and SOW templates, and so much more. Training — I love teaching Word and Excel, from beginning topics through advanced. I've also taught Outlook, PowerPoint, OneNote, and other programs. I've been teaching Microsoft Office for 30 years. Support — Everyone gets stuck now and then, and you may need assistance. I am available to help you get a complex Word document back on track with styles and multi-section page numbering, or write that elusive set of formulas in Excel. I can work like an experienced outsourced Help Desk or write great documentation to help your employees understand and utilize functionality. Special Projects — Not everyone has the inclination or time to become a power user. I am available to help you by creating an intricate Excel workbook, designing and producing a process illustration or trail graphic in PowerPoint, or applying styles throughout your document and giving it a style-generated Table of Contents. —|— Who hires me? I've worked for 90 law firms, plus companies in a number of other industries including healthcare, manufacturing, finance (banking, capital management, credit, etc.), government, document storage, hotels and hospitality, energy and emissions, data, automotive, museum displays, order fulfillment, insurance, staffing, communication, education, software and technology, construction and renovation, personal growth and coaching, retail sales, executive search, inspections, and many others. If you want more from Microsoft Office in the form of development, training, support, or special projects, or if your document is wonky, or if you're stuck and don't know what you need, let's talk. =Rob Mendell

With 25+ years of customer service experience, I bring strong communication skills, professionalism, and a customer-first approach to every interaction. My background includes remote customer support, CRM management, appointment scheduling, healthcare communication, and virtual assistance in both B2B and B2C environments. I am experienced in phone, chat, and email support, and I work efficiently in fast-paced remote settings. English is my native language.

I'm a licensed Illinois Real Estate Professional with a Master of Science in Real Estate and over seven years of experience at some of the most recognized firms in the industry; CBRE, Cushman & Wakefield, and Emerging Concepts. I know this industry from the inside, the platforms, the workflows, the standards, and the language. I currently consult with clients across leasing, property management, marketing, and virtual assistance, and I bring that same level of expertise and ownership to every project I take on. Commercial Real Estate: Site selection, market research, broker and landlord outreach, pipeline management, market comps analysis Property Management & Operations: Tenant relations, lease administration, renewals, move-in/out coordination, vendor management, AR/AP Leasing: Tenant representation, landlord leasing, LOI and lease negotiation, lease abstraction, lease preparation and review, lease renewal coordination, legal documentation review, broker and landlord relationship management Marketing & Design: Branded content, social media graphics, email campaigns, offering memorandums, tour books, property flyers, client decks and presentations Virtual Assistance & Operations: CRM management, pipeline tracking, outreach support, reporting, data entry, email management, follow-up, cold calls Systems & Tools: CoStar, LoopNet, Crexi, Placer AI, SitesUSA, Yardi, Nexus, Building Engines, Litera, Canva, Adobe Creative Suite, HubSpot, Mailchimp, Salesforce, Power BI, Monday, Google Workspace, Microsoft Office, and more I'm organized, responsive, and someone who takes full ownership of my work. I don't just execute tasks, I show up as a true partner invested in your success. Let's connect!

I’m an Administrative Operations Specialist with 10+ years of experience supporting structured, compliance-aware environments through accurate documentation, scheduling coordination, and operational support. My background includes managing calendars and inboxes, maintaining organized records, creating SOPs and internal documentation, and supporting remote teams with a strong focus on data accuracy and confidentiality. I’ve worked in corporate, hospitality leadership, and contract-based environments where attention to detail and process consistency were critical. Clients hire me when they need: • Reliable administrative operations support • Clean, well-organized documentation and records • Calendar, inbox, and scheduling coordination • SOPs, templates, and internal process support • Professional client and stakeholder communication • Compliance-aware handling of sensitive information I work best with teams who value structure, clarity, and efficiency and who want administrative systems that actually stay organized.

✅ ClickUp Verified Consultant ✅ ClickUp Expert Certified ✅ NetSuite SuiteFoundation – Certified ✅ NetSuite Administrator – Certified ✅ HubSpot Operations & CRM Architecture ✅ Automation Specialist (Make, Zapier, n8n) What I Offer I help growing businesses design, implement, and automate their operational systems — connecting tools like ClickUp, NetSuite, HubSpot, and beyond into one streamlined workflow. Whether you need a full platform implementation, process automation, data cleanup, or team training, I build systems that scale with your business — not just patchwork setups. I offer a complimentary discovery call to review your current tools, identify automation opportunities, and propose a clear implementation plan. Platforms & Expertise ClickUp Consulting 🟣 Workspace Architecture (Spaces, Folders, Lists) 🟣 Automations & Workflow Design 🟣 Forms & Intake Systems 🟣 Dashboards & Reporting 🟣 Custom Fields & Views 🟣 Templates & SOP Systems 🟣 Team Training & Adoption NetSuite Administration 🔵 Custom Fields & Custom Forms 🔵 Saved Searches & Reporting 🔵 CSV Imports & Data Cleanup 🔵 Role & Permission Design 🔵 Dashboards & KPIs 🔵 SuiteScript & Workflow Support HubSpot CRM & Operations 🟠 Custom Objects & Data Models 🟠 Contact & Company Architecture 🟠 Marketing & Sales Automation 🟠 Lifecycle & Pipeline Design 🟠 Data Deduplication & Governance 🟠 API & Integration Strategy Automation & Integrations 🟢 Make (Integromat) Scenario Design 🟢 Zapier Automation 🟢 n8n Self-Hosted Workflows 🟢 API & Webhook Integrations 🟢 Cross-Platform System Design Why Work With Me ✔ Certified across multiple platforms — not just one tool ✔ Deep experience building real production systems ✔ Focus on long-term scalable architecture ✔ Clear documentation & team handoff ✔ Business-first automation strategy — not just tech

Looking for a document specialist? I'm a Virtual Assistant and Word Processor with over 10 years of experience. As a word processor, I am highly efficient at creating, editing, formatting, and converting documents and spreadsheets. I'm an expert with all Microsoft Office programs and PDFs. Please let me know if you have any questions for me. I can get started today!