Hire the Best Microsoft Outlook Specialists in Ohio

Hi, I’m Kennedy!! I’m an administrative and operations support specialist with 7+ years of experience helping teams stay organized, efficient, and on track. I’ve worked in high-detail environments and I’m comfortable managing data, processes, and day-to-day admin tasks so that you don’t have to. I’m reliable, easy to work with, and super quick to figure things out. If you’re looking for someone who can take work off your plate and keep things running smoothly, I’d love to help!

Operations-focused customer success professional with experience in enterprise HealthTech and Al SaaS. I specialize in support operations, process improvement, billing operations, workflow optimization, and team leadership. Whether I'm improving processes, leading support teams, or partnering with founders, my goal is simple: build scalable operations that create exceptional customer experiences.

I am a detail-oriented and reliable bilingual professional with over 15 years of experience in document formatting, data entry, PDF conversion, and administrative support. I specialize in delivering well-formatted and polished documents that meet clients' specific style and branding requirements. My key areas of expertise include: ✅ Advanced Microsoft Word formatting (business, legal, academic documents) ✅ Excel data organization and formatting (from PDF conversion or raw data) ✅ Google Docs formatting for reports, manuals, and client templates ✅ PDF editing and conversion to fully editable Word and Excel files ✅ Bilingual document formatting (English–Persian) and translation ✅ Administrative support and data entry with strong attention to detail I take pride in delivering high-quality, consistent, and accurate work, with a focus on meeting deadlines and exceeding client expectations.

Authorized to work in the US for any employer Skills * Billing * Medical Records * Epic * Scheduling * Microsoft Office (3 years) * Customer Service (4 years) * Oracle (2 years) * Supervising Experience (2 years) * Data Entry (2 years) * Front Desk (1 year) * Negotiation (2 years) * Outlook * Clerical * Word * Microsoft Excel * Management * Hospital Experience * Quality Assurance * Insurance Verification * Medical terminology * Human Resources * Administrative Experience * Organizational Skills * Communication Skills * Research

* Tax Experience * Office Management * Residential Cleaning * Accounting * Restaurant experience (9 years) * Customer service * Payroll * Bookkeeping * General Ledger Accounting * General Ledger Reconciliation * Bank Reconciliation * Management * QuickBooks (4 years) * Accounts receivable * Journal Entries * Account Reconciliation * JD Edwards (1 year) * Negotiation * Microsoft Office * Bookkeeping * Accounting software * Data entry * QuickBooks * Accounts receivable * Tax experience * Microsoft Word * Time management * Microsoft Excel * Microsoft Outlook * Management * Communication skills * Office experience * Microsoft Powerpoint * Customer service * Notary (8 years) * Loan Signing Agent (1 year)

With over 20 years of customer service experience and a degree in Operations and Supply Chain Management I bring a unique skill set to my clients. In my project management roles, I have focused on process improvement and relationship building. Utilizing Quickbase, Smartsheet, and SAP, I have become adept with stakeholder management and risk assessment.