Hire the Best Microsoft Outlook Specialists
in the United States

Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I provide end to end migration services or admin/end user training. I'm a Customer Support Level 2/Level 3 Specialist for over ten years. I troubleshoot and resolve email deliverability issues. I specialize in DNS for Email Deliverability SPF, DKIM, DMARC and BIMI records on any DNS hosting provider. Customer Support Specialist I provide excellent technical support and have worked in Level 2/3 support for over ten years supporting email, apps (Google and M365 and 25+ email systems) and complex applications providing end to end analysis, planning, support and training. I supported an email migration tool and another software tool that did a contacts mailbox sync and worked directly with the customers and developers to resolve issues quickly. I also worked for a Microsoft MSP for a year closing outstanding tickets and providing real solutions quickly to the customers on Windows and Macs. I can work in any environment with any meeting sharing software (like Teams or Zoom) to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team and keep the team informed. I have used these help desk systems: GitHub, Jira, FreshDesk, FreshWorks, ZenDesk, Slack, ClickUp, email and chat. Email Migrations, Email Administration and Admin/End User Training: I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google using Windows or Mac Computers. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Hostinger, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP and Collaborative Email: Front Collaborative Email, Missive, Google Groups as Collaborative Email, IBM Domino and Microsoft Collaborative applications, Also supporting file based email: PST, MSG, MBOX, EML. I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure, AWS, VMWare and on-premises systems. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues on Windows or Apple Macs. Please reach out and contact me today!

I graduated from the University of South Florida in 2020 and have since built a diverse professional background centered around organization, communication, and client support. My experience includes working as a personal assistant, nanny/house manager, administrative support professional, and Intern Assistant to the director of a nonprofit wellness program. Most recently, I served as a Supervisor within a Crisis Intervention program, where I led a clinical team, managed complex situations, coordinated schedules, and ensured effective communication across multiple stakeholders. I chose to step away from this role to spend more time with my young children, and I am now seeking flexible opportunities where I can apply my professional skills remotely. My strengths include travel coordination, calendar and email management, task organization, data entry, customer communication, and social media support. I am highly proficient in Microsoft Word and comfortable learning new software and systems quickly. Known for my reliability, attention to detail, and strong interpersonal skills, I take pride in helping clients stay organized, productive, and focused on what matters most. I am committed to delivering high-quality work, maintaining professionalism, and providing dependable support to every client I work with.

I bring over 6 years of diverse experience in operations and administrative support, specializing in optimizing processes and enhancing efficiency. My expertise in customer communication, data entry, and CRM systems ensures smooth workflow management. I excel in data manipulation using Microsoft Excel, including advanced functions like pivot tables and XLOOKUP, which allows me to extract actionable insights from complex datasets. Proficient in QuickBooks for invoicing and payroll, I have also managed e-commerce platforms and conducted project management. With skills in MySQL, Python, and R, I streamline analysis and automate processes. I am a fast learner with meticulous attention to detail, ready to contribute value and support your business goals. Let’s connect to discuss how I can help elevate your operations.

Outstanding Customer Service skills and a background to service all client needs. Virtual Assistant here to work for you!! Willing to go above and beyond to complete your project with the professionalism you deserve.

Engineering graduate in Electronics and Telecommunication Total work experience of 8 years. Proficient in Office 365 products: Exchange, SharePoint,One drive, Teams. Worked on Exchange migration from Exchange 2010 server to Exchange Online Worked on on-premise Sharepoint 2003 environment and migrated data from Sharepoint 2010 to Sharepoint online 4 years of strong Oracle SQL and PLSQL development experience including SQL queries optimization and performance tuning. I have experience working on ticketing system: Rave Interacted and worked directly with Microsoft customers. Provided great customer experience for different regions and flexible with different time zone. Good communication skills and hard working. Also enthusiastic to learn new skills

Experienced IT Technician | Microsoft 365, Networking, Remote Support I'm a Level 2 IT Support professional with over 7 years of experience in managing Microsoft 365 environments, troubleshooting complex networking issues, and delivering high-quality remote technical support. Core Skills: Microsoft 365 Administration (Exchange, Teams, SharePoint, Intune) VPN, DNS, DHCP, and Firewall configuration PowerShell scripting for automation Windows 10/11, Azure AD, Entra ID Remote support tools: AnyDesk, TeamViewer, Quick Assist I’ve worked with organizations from startups to enterprises, always focusing on fast issue resolution and detailed documentation. If you're looking for someone to step in and solve IT problems with little hand-holding — I’m your guy. Let's talk about how I can help keep your systems secure, optimized, and running smoothly