Hi! My name is Edward Goldbeck.
I am a ServiceNow Certified Technical Architect (CTA), prospective Master Architect, Certified ServiceNow Developer (CAD), Certified ServiceNow Implementation Specialist (CIS), ServiceNow Certified "NextGen" Instructor, Certified System Administrator (CSA), Certified Managed Services / Domain Separation Implementer and I have 30+ ServiceNow certifications and accreditations in total. I have worked on the ServiceNow platform as an administrator, architect, developer, product owner, and evangelist since 2013.
I currently juggle multiple roles, including ServiceNow Architect for a multi-national, publicly-traded company with over 3 billion in revenue, 20,000+ users worldwide across all major continents in 15 different ServiceNow instances. I also white label at multiple ServiceNow partner and customer firms as a ServiceNow Practice Director, Lead Developer, and Engagement Manager.
I have integrated ServiceNow to ServiceNow using Service Bridge as an accredited implementor, designed, developed, documented and certified ServiceNow Store apps and implemented ITSM, CSM, ITAM, HAM, SAM and custom scoped apps from greenfield as well as brownfield as a solo operator and as part of large, multi-national project teams.
In my prior corporate life, I ran IT Operations at a public company (over 1 billion revenue, 13 billion in assets, 1400+ users), with 25 staff nationally reporting to me across identity management, service desk, on-site support, application support, asset management, and IT engineering with a combined capex/opex budget of 3.5+ million annually. This role involved reporting up and down, to the VP of IT, Chief Financial Officer, Chief Technical Officer, and Chief Executive Officer using front end dashboards, visualizations within Performance Analytics, PowerBI and Tableau, and performance analytics.
I have developed, sourced, and implemented critical IT systems such as Atlassian JIRA, Microsoft Office 365, ServiceNow, ZenDesk, Solarwinds, Meraki MDM, LogMeIn Rescue, Dynamics CRM, Microsoft Flow, as well as designed and implemented network infrastructure for small offices (5-20 personnel) as well as major multi-level greenfield headquarters (3 floors, 500+ employees) from the network cabling, power cabling, wireless access, video conferencing and physical and logical security.
In terms of ServiceNow specifics, I have developed integrations to and from ServiceNow using Workato, Talend, Orchestration, Scripted REST APIs, IntegrationHub, Glide AJAX, and parsing methods. I have imported and coalesced CI and Asset data into the CMDB from tools like Meraki MDM, Solarwinds, Verizon, LogMeIn Rescue, Workspace One, Lenovo and CDW. I have built order guides and workflows between Oracle HCM and other ATS / HRMS tools to ServiceNow for onboarding and offboarding using Orchestration. I have built workflows for business units such as AP, AR, Internal Audit, Resident Operations, Sales, Marketing, and all major IT functions (PMO, Service Desk, Engineering, Compliance, Security, Etc.)
I am available early morning, afternoons, and weekends to work through your needs. I can make myself available for architecture, peer review, testing, administration, development, documentation, or any other deliverables that fit within my wheelhouse.
I would be happy to put my skills to use, supporting your needs within the ServiceNow ecosystem on a part-time basis. I am looking forward to speaking with you about the opportunity. Have an outstanding day!
Respectfully,
Edward E. Goldbeck
Principal Consultant | Goldbeck Technology LLC
Marc W.
Microsoft Dynamics D365/Power Platform Expert
Pasadena, California
$125/hr$125 per hour5.0 (10) 50 jobs $100K+ total earnings
Experienced Microsoft Dynamics 365 Expert & Solution Architect | Power Platform Specialist
As a seasoned expert in Microsoft Dynamics 365 CRM (Sales/Customer Service), the Power Platform (Power Apps, Power BI), and a published author of 5 books and multiple blogs focused on problem-solving with Dynamics, I bring years of experience in building and integrating Dynamics CRM and ERP solutions for hundreds of clients. I am deeply immersed in the 365 Power Platform suite, consistently delivering exceptional results.
Key Areas of Expertise:
• Migrations & Consolidations: Smooth transitions from legacy versions, environments, tenants, and on-premise to cloud-based Dynamics 365.
• Third-Party Integrations: Seamless integration with various third-party systems and applications.
• Licensing: Expert in governance best practices and navigating the complexities of licensing options and variance.
Specialized Knowledge:
• Dynamics 365 Field Service
• Dynamics 365 Project Operations
• Dynamics 365 Business Central (ERP)
• Dynamics CRM
• PowerApps
• Power BI
• Dataverse / Common Data Service (CDS)
I’m available for a call to discuss your project requirements in detail—sometimes, I can resolve issues directly on the spot (I once solved a Dynamics and Outlook integration issue in just 10 minutes!). If it’s a larger challenge, I’ll let you know upfront how long it may take.
Why Choose Me?
• No project is too small or too large—ALL work is quoted and agreed upon before any billable hours begin.
• My rate is highly discounted, as I typically work on large enterprise projects, but I’m eager to take on exciting new customers and projects.
Let’s connect to discuss how I can help you achieve your project goals!
🚀 Microsoft Dynamics 365 | Power Platform | AI Automation Architect
Helping businesses automate operations, modernize CRM systems, and build scalable Microsoft-based business applications.
If you're looking to implement, customize, or optimize Microsoft Dynamics 365 or Power Platform, I can help you design solutions that reduce manual work, improve sales processes, and unlock real business insights.
With 20+ years of IT leadership experience and 30+ successful CRM implementations, I specialize in building secure, scalable, AI-enabled Microsoft business applications that deliver measurable ROI.
I don’t just configure systems —
👉 I architect intelligent CRM ecosystems that grow with your business.
💼 Core Expertise
Microsoft Dynamics 365 CRM (Customer Engagement)
I help companies implement and optimize Dynamics 365 CRM for better sales, customer service, and operations.
✔ Dynamics 365 Sales Implementation
✔ Dynamics 365 Customer Service Setup
✔ Dynamics 365 Field Service Configuration
✔ CRM Customization & Plugin Development
✔ Legacy CRM Migration to Dynamics 365
✔ Business Process Automation
✔ Performance Optimization
✔ Security Roles & Data Governance
Keywords:
Dynamics 365 Consultant | Dynamics 365 CRM Developer | D365 CE Expert | CRM Automation | Enterprise CRM Implementation
⚡ Microsoft Power Platform Development
I build low-code + pro-code business apps and automation systems using Microsoft Power Platform.
✔ Power Apps (Canvas Apps & Model Driven Apps)
✔ Power Automate (Workflow Automation + RPA)
✔ Dataverse Architecture & Data Modeling
✔ Power BI Dashboards & Business Intelligence
✔ Enterprise App Development
✔ Environment Strategy & ALM / CI-CD
Keywords:
Power Apps Developer | Power Automate Consultant | Power Platform Expert | Business Process Automation | Low-Code Development
🤖 AI Automation & Microsoft Copilot Integration
Enable AI-powered workflows and intelligent CRM systems.
✔ Microsoft Copilot Integration
✔ AI Builder Implementation
✔ Intelligent Document Processing
✔ Automated Data Extraction
✔ Predictive Insights & Analytics
Keywords:
AI Automation | Microsoft Copilot | AI Builder | Intelligent Workflows | AI CRM Automation
🔧 Advanced Custom Development
When low-code solutions are not enough, I build enterprise-grade custom extensions.
✔ Dynamics 365 Plugins
✔ Custom APIs & Integrations
✔ PCF Controls
✔ JavaScript / TypeScript Customizations
✔ Custom Business Rules & Workflows
Keywords:
Dynamics 365 Plugin Developer | Custom CRM Development | PCF Controls | Power Platform Development
🔗 Enterprise Integrations
Connect Dynamics 365 and Power Platform with other enterprise systems.
✔ Azure Logic Apps
✔ Azure Functions
✔ SharePoint Online
✔ Microsoft Teams Integration
✔ SQL Server / Azure SQL
✔ REST API & Third-Party Integrations
Keywords:
Azure Integration | API Integration | Microsoft Cloud Solutions | Enterprise System Integration
🌍 Industries Served
Manufacturing
Healthcare
E-Commerce
Education
Professional Services
Media & Technology
🛠 Technology Stack
Microsoft Dynamics 365 CE
Power Apps
Power Automate
Power BI
Dataverse
Azure Logic Apps
Azure Functions
SharePoint Online
SQL Server / Azure SQL
JavaScript / TypeScript
Web APIs
Microsoft Copilot
⭐ Why Clients Work With Me
✔ 20+ years of enterprise technology leadership
✔ 30+ successful CRM implementations
✔ Strong focus on automation, scalability, and security
✔ Clear communication & reliable delivery
✔ Long-term partnership mindset
💡 If you want to modernize your CRM, automate workflows, or build intelligent Microsoft business applications, let’s connect.
📩 Send an invitation and let’s discuss your project.
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