Hire the Best Microsoft Dynamics Development Specialists
in the United States

• Over 10 years of experience in analysis, design, development, integration and maintenance of IT Systems in various domain and platforms • Knowledge of / experience with Microsoft Dynamic 365, SharePoint Online, and Power Platform that includes the configuration and customization of modules. o This includes Power Apps, Power Automate, Dynamics 365 Portals, Azure, and other cloud solutions. o D365 sales: moved legacy systems to Dynamics 365 sales module, capturing the requirements and customizing, working with the entities, sales platform, configuring sales module dashboards and components) o D365 marketing: used third party tools with D365 to create a solution for marketing module (ClickDimensions), created different dashboards and components, Integrated the PowerBI platforms). • Pprogramming skills include C#, ASP.Net, HTML, CSS, JavaScript, REST API, SQL Server,XML. • Knowledge of data analysis, mmanagement, vidualization, data storage, data security, data warehousing, inventory management systems, Microsoft Power BI, and integration between Dynamics 365 and SharePoint. • Expertise in using the concepts of software life cycles, security strategies and restoring methodologies • Excellent interpersonal, Business analytical, organizational and communications skill Work Experiences: ------------------------------------------------------------------------------------------------------ ICF, Alexandria, Virginia CRM Developer • Provide technical analysis and support to Dynamics team members, administrators, users, system specialists, project managers, sales & marketing team and development teams to maintain existing and future applications as necessary. • Analyzing and developing innovative integrated software solutions. • Web API development, SSRS reports design, Power BI Dashboards and reports, data analysis and integration. • Ensuring end-user proficiency with new systems, programs, and applications across departments. • Design and development of complex Microsoft Dynamic 365 solutions, SharePoint, data integration and data analysis --------------------------------------------------------------------------------------------------------- Procentrix / US Courts, Alexandria Virginia Microsoft Dynamic Developer • Working with customers and their internal development teams in designing, administration and maintenance of SharePoint 2010, 2013, & 2016 and SharePoint Online-based business solutions. • Contribute to the company architectural best practices and CRM customization standards to be utilized on Dynamics CRM-based projects. • Full-lifecycle development efforts based on Microsoft Dynamics 365 / CRM, Canvas or Model Driven frameworks, SSRS / FetchXml Reporting, Azure DevOps, Web Resource Development, Plugins development, Registration, debugging, Source Control, Power Automate Flow design using Json and HTML with Cloud flow • Creation of user stories, use cases and design artifacts to effectively convey requirements to both client stakeholders and development teams • Work with senior developers and functional analysts to ensure developed solutions meet business needs.

Microsoft Certified Professional 9+ years IT consulting 10+ years programming (, C#, SQL, Javascript) 10+ years Dynamics CRM Implementation, Architecture, Development and Administration 9+ years leading technical teams at the enterprise level 3+ years government consulting 10+ years large volume ETL 10+ years systems integration 1+ years AI Implementation and Integration Source Control: Azure DevOps, TFS, IBM Rational Backend: SQL Server, MySql, SQL, PostGres Reporting: SSRS, Power BI ETL: SSIS, Scribe, Azure Data Factory Client Side: Javascript, HTML, CSS Server Side: C# Cloud: Azure AI: Chat GPT. Copilot Certifications: MS MB2-707 Dynamics CRM, ICAgile Certified Professions, Scribe Insight Security Clearances: NACI, VAHBI (Public Trust - High)

I'm a senior ERP and CRM implementation specialist with extensive years of hands-on experience delivering end-to-end implementations, deep customizations, and smart integrations across Microsoft Dynamics 365, NetSuite, and Salesforce. I don't just configure systems I build the backbone that businesses actually run on. What I Do 1. Microsoft Dynamics 365 I've implemented D365 across Finance, Sales, Customer Service, and Operations modules for mid-market and enterprise clients. I handle everything from initial discovery and requirement gathering to go-live and post-implementation support. I've migrated legacy systems into D365, built custom workflows, and integrated D365 with third-party platforms without breaking live operations. 2. NetSuite I manage and implement NetSuite environments end to end configuration, customization, SuiteFlow, SuiteScript, user role management, data integrity, and cross-module optimization across financials, inventory, CRM, and procurement. I've cleaned up messy legacy NetSuite instances and built fresh ones from the ground up for scaling businesses. 3. Salesforce & Salesforce CPQ I work deep inside Salesforce CRM architecture, Sales Cloud, Service Cloud, CPQ configuration, pricing rules, approval workflows, automation, and reporting. I translate messy real-world sales processes into clean, scalable Salesforce configurations that sales teams actually adopt and use daily. 4.System Integration I connect platforms that were never designed to talk to each other D365 to Salesforce, NetSuite to third-party logistics, Salesforce CPQ to billing systems, ERP to ecommerce, and more. I work with REST APIs, webhooks, middleware platforms like MuleSoft and Zapier, and custom integration layers built to handle real business complexity without breaking when data volumes grow. 5. AI/ML Implementation & Integration This is where I've been investing heavily in recent years. I build and integrate AI agents, machine learning pipelines, and intelligent automation layers into existing business systems. Whether it's an AI agent that handles form automation, a predictive analytics layer sitting on top of a D365 dataset, or an ML model integrated into a Salesforce workflow I've built it. I work with OpenAI, Claude (Anthropic), and custom LLM deployments to bring genuine intelligence into business operations, not just chatbot demos. 6. Claude & Anthropic AI I specialize in Claude API integration building custom AI agents, automating complex workflows, processing documents intelligently, and embedding Claude into existing CRM and ERP environments. If your business needs AI that actually does useful work inside your systems, this is something I do at a serious level. How I Work I don't disappear after kickoff. I ask the right questions upfront, flag problems before they become expensive, document everything properly, and stay hands-on through go-live. I've worked with US-based clients across SaaS, professional services, manufacturing, healthcare, and financial services and I understand that every business has its own way of operating that the system needs to fit around, not the other way around. I communicate clearly, respond fast, and treat your project like my own business is depending on it. Core Skills at a Glance → Microsoft Dynamics 365 — Finance, Sales, Operations, Customer Service, BC → NetSuite — SuiteFlow, SuiteScript, Administration, Integration → Salesforce — Sales Cloud, Service Cloud, CPQ, Automation, Reporting, CRM → System Integration — REST APIs, Webhooks, MuleSoft, Zapier, Custom Middleware → AI & ML — OpenAI, Claude API, LLM Integration, AI Agents, Intelligent Automation → Languages & Tools — Python, C#, JavaScript, SQL, Power Automate, Azure Who I Work Best With I work best with clients who have a real problem they need solved not just a vague idea that "the system needs to be better." If you know what's broken, what outcome you need, and you want someone who will take full ownership and get it done we'll work well together. If you're scaling fast and your systems are starting to crack under the pressure, let's talk before it becomes a crisis.

President of Dr. Ware Technology Services, Inc., Systems Engineer (all-around geek) Specialties: Microsoft Registered Partner (All MS systems including SharePoint, Power BI, Power Automate and Power Apps), Healthcare IT, and Small Business systems specialist. Programming: PHP, SQL, ASP.net, XML, Flash, CSS, CGI, JavaScript, HMTL, Databases, and others. Platforms: Unix, Linux, Mac OS, MS Windows, iPhone, and others. Microsoft: All servers, all products, Office 365, and SharePoint development IT Systems: Design, deployment, recovery, backup, and security. Digital Marketing: Social engagement, SEO, SEM, tracking, and analysis. Design: Adobe Photoshop, InDesign, Illustrator, and Premiere. Professional Affiliations: Microsoft Partner Network, Practice Fusion Certified Consultant, Angie's List, Upwork. Passions: Studying and teaching the Bible, American Sign Language, technology, and doing anything with my wife. For full bio please check out my LinkedIn Profile and my company's web site.

I have been designing solutions using .NET, Dynamics 365, Dynamics 365 Finance and Operations and SharePoint. My Areas of expertise are • Power Platform • Power Pages • Power Automate • Power Apps Portal • Dynamics 365 • Azure • Angular • SharePoint • Dynamics 365 Finance & Operations • AJAX • Dynamics 365 Business Central • C# Development • BizTalk • Scribe • MS SQL Server • Field Services • Project Server • WordPress • Node.JS • Web Services • PHP • MVC • SOAP/REST • SSIS • Power BI • .NET • X++ • AL • Power Pages • Azure Function • PCF • Custom Extensions

Are disconnected systems, manual workflows, unreliable reports, or outdated apps slowing your business down? Many companies invest in Microsoft Dynamics 365, Power BI, web applications, mobile apps, or AI tools but still struggle with messy workflows, poor visibility, disconnected data, and systems that do not scale. Teams waste time on repetitive tasks. CRM and ERP setups feel difficult to manage. Reports are inconsistent. Apps feel outdated. AI tools create more confusion than real business value. That is where we help. You get 20+ years of enterprise and digital experience across Dynamics 365, Power BI, Web and App Development, and AI Development. Every solution is built to improve automation, reporting, usability, scalability, and business performance. ⚙️ MICROSOFT DYNAMICS 365 Your CRM and ERP should support your workflow, not slow your team down. If you struggle with manual processes, poor CRM adoption, disconnected systems, slow operations, data issues, or lack of automation, we build a Microsoft Dynamics 365 setup around your real business needs. Services include Microsoft Dynamics 365, Microsoft Dynamics ERP, Microsoft Dynamics CRM, Microsoft Dynamics Development, Microsoft Power Automate, Microsoft Power Apps, Customer Relationship Management, workflow automation, Business Process Automation, API Integration, Office 365 integration, and Microsoft SQL Server integration. You get cleaner systems, better collaboration, reduced manual work, and scalable automation. 📊 POWER BI & BUSINESS INTELLIGENCE Manual spreadsheets and scattered reporting make decision-making slow and unreliable. We build Power BI and Business Intelligence solutions that give you clear, accurate, and automated reporting. Services include Microsoft Power BI, Microsoft Power BI Development, Microsoft Power BI Data Visualization, dashboard development, data visualization, data analysis, SQL reporting, data modelling, data engineering, Microsoft SQL Server Reporting Services, Microsoft SQL Server, and real-time reporting dashboards. You get automated dashboards, reliable data, stronger visibility, and faster decisions. 💻 WEB & APP DEVELOPMENT Modern businesses need fast, scalable, and user-friendly applications. We build web applications, mobile apps, hybrid apps, and business platforms designed around real users and clean architecture. Services include Web Application Development, Mobile App Development, Mobile App Design, Mobile App Redesign, App Development, App Design, Hybrid App Development, UI/UX Prototyping, Full Stack Development, API Development, API Integration, Back-End Development, and scalable business applications. Whether you need an internal tool, customer-facing app, or full business platform, we build solutions that improve efficiency and support growth. 🤖 AI DEVELOPMENT & GENERATIVE AI AI should solve real business problems, not add more complexity. We build practical AI solutions that automate tasks, improve productivity, support customers, and create smarter workflows. Services include AI Development, AI App Development, AI Platform Solutions, AI Chatbot Development, Generative AI, Artificial Intelligence integration, AI workflow automation, AI customer support systems, and AI process optimization. You get AI systems built for real outcomes, including automation, better service, smarter data use, and scalable operations. ⭐ WHY HIRE ME? • 20+ years of enterprise and digital experience • Strong expertise in Dynamics 365, Power BI, Web and App Development, and AI • Focus on automation, reporting, scalability, and clean architecture • Practical solutions built around your workflows • Clear communication and reliable delivery • Experience turning messy systems into clean, efficient solutions Client Review 5.0 “Umang was fantastic to work with! He's a highly skilled Dynamics 365 developer who took the time to truly understand what we needed and turned a complicated, messy setup into something clean and efficient. He was responsive, easy to communicate with, and always one step ahead. Delivered on time, every time. Couldn't ask for more. Highly recommend!” 📩 LET’S TALK If you need Microsoft Dynamics 365, Power BI Development, Business Intelligence dashboards, Web Application Development, Mobile App Development, AI Development, AI Chatbot systems, Generative AI solutions, or workflow automation, you are in the right place. Message me on Upwork with your goals, workflow challenges, reporting issues, or development needs, and you will receive a clear plan to improve automation, reporting visibility, operational efficiency, and scalability.