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Cosmic Technologies is a specialized software consultancy with 10+ years of experience delivering Microsoft Dynamics 365 CRM solutions. We help businesses streamline sales, customer service, and operational processes through end-to-end CRM implementation, customization, and integration. Our expertise includes Dynamics 365 Sales, Customer Service, plugins, workflows, Power Automate, and third-party integrations. We work across industries such as healthcare, finance, manufacturing, retail, and education, transforming business requirements into scalable and efficient CRM systems that improve productivity and customer engagement.

Microsoft Certified Dynamics 365 Solution Architect and registered Microsoft Partner 10 years experience as a Dynamics specialist. Summary of Qualifications Expert - Dynamics 2011-365 (Microsoft Certified MB2-712 ), C#, JavaScript / jQuery, PowerApps Portals (formerly ADX), PHP, Drupal 8 CMS, HTML 5, A+ Certification from CompTIA Advanced - WPF MVVM, MS WCF (web services), PowerApps Canvas Apps , MS Windows & Active Directory, MS Exchange, Scribe based integrations, SSIS integration, Liquid Intermediate - MS SQL Server, MySQL, MS SSRS Hollon Technical Enterprises has been bringing technology solutions to industry since 1998. With over 20 years serving the market Hollon Technical Enterprises has worked with clients ranging from small single proprietorships to large organizations and corporations such as the University of Maryland, Computer Sciences Corporation, and CompUSA. Drawing on technical expertise in generic computing, networking, web application design, custom application development, and proficiencies in staff, budget, and project management HollonTech has brought solutions to industries as varied as Aerospace, Landscape Contracting, and Hospitality, among others. Today HollonTech is focused on building solutions using the Microsoft Power Platform.

Dynamics 365 | D365 Business Central | D365 CRM | D365 Sales | Power Apps | D365 Customer Engagement | Microsoft Licensing | Power Automate | Power Apps | Power Pages | SharePoint | Azure AD | Chat Bot | Voice Bot | D365 Development | Office 365 | Copilot | Expert-Vetted Upwork| 🚀Achieve 85% Greater Business Efficiency & 90% Improved Decision-Making with Expert Microsoft Dynamics 365 & Power Platform Solutions. Maximize your business performance with specialized solutions in Microsoft Dynamics 365, Power Platform, Copilot, and Power BI. Unlock substantial improvements in efficiency and decision-making through CRM, ERP, automation, and AI-driven analytics tailored to your unique needs. These tools will help to optimize operations, automate processes, and offer valuable insights that accelerate growth. Ready to transform your business with Dynamics 365? Let’s discuss how we can achieve your goals together! 📌 Why Choose Me? 🌟 30+ Years of Experience in IT Solutions & Business Transformation. 🎯 150+ Successful Dynamics 365 Projects Delivered. ⏱️ 9900+ Upwork Hours. 🌟 99+ Upwork Successfully Completed Projects. 🏅 Microsoft Solutions Partner Designation for Business Applications. 🏅 Microsoft Gold Partner & Certified Dynamics 365 Expert. 🎓 Certifications & Achievements: 🏆 MBA - Master of Business Administration, Electronics Engineer. 🏆 Microsoft Gold Partner & Solutions Partner for Business Applications. 🏆 Certified Expert in Dynamics 365 CRM and ERP Architecture & Design. 🏆 Power Platform, Azure & SharePoint Expert Certifications. 🏆 Microsoft Certifications: PL-200, PL-400, PL-900, MB-210, MB-800, MB-700, MB-300, MB-310, AZ-104, AZ-900, MB- 910. 💼 Expertise in Microsoft Dynamics 365 & Power Platform I specialize in integrated, scalable solutions using Dynamics 365 & Power Platform to achieve tangible business growth. ✅ My expertise includes: - Dynamics 365 CRM (Sales, Customer Service, Field Service, Project Operations). - Dynamics 365 ERP (Business Central, Finance, Human Resources, SCM). - Power Platform (Power Apps, Power Automate, Power Pages, Power BI). - Microsoft Fabric, Azure AD, SharePoint, Data Integrations. - Custom Development, Data Migrations, Automations, Custom Integrations. - MS SQL Server, .NET Framework, C#, JavaScript, X++, Liquid, AL. - Business Analysis, Consulting, Project Management. 🤖 AI Agents & Copilots: - Microsoft Copilot (Dynamics 365, Power Platform, M365). - Azure AI Studio & OpenAI integrations. - Custom AI agents for business workflows and automation. - Conversational bots with LLMs and natural language interfaces. - AI-driven data insights and decision support. 🌍 Global Experience with Industry Leaders. I have successfully delivered business transformation projects for clients across North America, Europe, and Asia, including Intcomex, For The Records, and many other industry leaders. My experience spans businesses of all sizes, from startups to enterprise-level corporations. Let’s collaborate to turn your technology challenges into growth opportunities! 📞 Let’s Collaborate! Contact me today to discuss how we can transform your technology challenges into measurable growth. Let’s build a custom Dynamics 365 solution that drives your business success. Ready to take your business to the next level? Let’s work together to implement the best Dynamics 365 solutions that drive efficiency, automation, and growth. Contact me today for a consultation, and let’s optimize your processes together!

Accomplished Senior CRM Architect with over 15 years of IT experience and a passion for developing innovative solutions using Microsoft's Power Platform. I specialize in automating and optimizing business processes—most notably, developing a scheduling tool in Dynamics 365 and Power Apps that led to significant cost reductions. Highly experienced in data migration and integration, including end-to-end migration from Dynamics 365 (Dataverse) to Salesforce using SSIS, CozyRoc, and Power Automate for real-time synchronization from Salesforce back to Dataverse. Skilled in managing complex data transformation, cleanup, and governance to ensure clean, consistent, and reliable datasets across platforms. I also provide Salesforce and Dynamics 365 Administration, offering strategic support to ensure systems are secure, scalable, and tailored to meet evolving business needs. Proficient in migrating CRM systems to cloud-based infrastructures using tools such as Power Automate and SQL, enhancing both data management and system performance. I bring a proven track record of designing impactful Power BI reports that empower Sales and Operations with actionable insights. My focus is always on driving efficiency, improving user experience, and delivering long-term value through well-architected CRM solutions.

Overview I am a Solution Architect with 20+ years of enterprise application experience and 15+ years delivering Microsoft Business Applications solutions. I specialize in Dynamics 365 Customer Engagement (CE), Power Platform, and digital transformation initiatives that help organizations improve customer experience, streamline operations, and accelerate business outcomes. My expertise spans Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, Power Apps, Power Automate, Dataverse, PCF (PowerApps Component Framework), and enterprise integrations. I have successfully led solution architecture, business process transformation, requirements workshops, fit-gap analysis, implementation, testing, deployment, and post-go-live support for global clients across multiple industries. I am a hands-on architect who can work directly with business stakeholders, functional teams, and technical teams to design scalable, maintainable, and business-driven solutions. Core Expertise Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Field Service Microsoft Power Platform Power Apps (Canvas & Model-Driven) Power Automate Dataverse Customer Insights PCF Development & Custom Controls Solution Architecture Business Process Analysis Fit-Gap Analysis Requirements Gathering Stakeholder Workshops System Integrations Data Migration Governance & Best Practices Services Offered Dynamics 365 Health Check & Architecture Review Assessment of existing Dynamics 365 implementations with recommendations for scalability, performance, security, and maintainability. Power Platform Solution Design Design and implementation of enterprise-grade Power Apps, Power Automate workflows, and Dataverse solutions. Dynamics 365 CE Implementation End-to-end implementation support for Sales, Customer Service, and Field Service. Customer Experience Transformation Optimization of customer engagement processes using Dynamics 365 and Microsoft Business Applications. Business Process Discovery & Fit-Gap Analysis Facilitating stakeholder workshops and translating business requirements into solution designs. Technical Advisory & Architecture Consulting Architecture reviews, solution governance, integration strategies, and modernization roadmaps. Employment History (Summary Example) Solution Architect / Lead Consultant Led Dynamics 365 CE and Power Platform implementations for enterprise clients. Conducted stakeholder workshops and fit-gap analysis sessions. Designed scalable solution architectures integrating Dynamics 365, Dataverse, Power Apps, and external systems. Delivered Sales, Customer Service, Field Service, and Customer Insights solutions. Provided governance, technical leadership, and post-production support. Certifications: Microsoft Certified: Power Platform Solution Architect Expert Microsoft Certified: Power Platform Functional Consultant Associate Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate

Unlock the Full Potential of Microsoft Power Platform for Your Business I specialize in Microsoft Power Platform development and Data-Driven solutions, helping businesses streamline workflows, improve decision-making, and enhance operational efficiency. With Microsoft Power BI and Power Platform Functional Consultant certifications, I design tailored solutions that drive measurable results. What I Bring to the Table: ✅ End-to-End Power Platform Solutions – From Power Apps, Power Automate, and Dataverse to seamless SharePoint & Business Central integrations. ✅ Custom CRM & ERP Development – Designed and led the replacement of outdated ERP systems using SharePoint Online & Power Platform, improving workflow automation. ✅ Data-Driven Decision Making – Built Power BI dashboards tracking KPIs like procurement trends, revenue insights, and workforce analytics, enabling smarter business strategies. ✅ AI & Automation – Developed AI-powered invoice processing that increased speed & accuracy of procurement process. I have experience working across industries, from IT consulting and finance to oilfield operations, ensuring that my solutions align with business goals. Whether you need to automate complex processes, improve data visualization, or create a scalable Power Platform strategy, I can help. Let's connect and discuss how we can transform your business with Microsoft Power Platform solutions!