Hire the Best Microsoft Dynamics CRM Developers
in the United States

I am Microsoft Dynamics CRM Developer/Power Platform Developer with over 8 years of experience building out implementations and completing the SDLC for clients in multiple industries from Cosmetology Education, Fiber Internet, Pharmacy, Insurance, and even worked on federal government side for a company under the Department of Energy. I have built for Field Service, Sales, Customer Service, etc, leading teams as well as completing Plugin, Javascript, Canvas App, Model Driven App development. • Knows HTML,CSS, C#, Javascript, and Scrum Master • Writes thorough documentation on the work done. • Communicates deadlines and expectations clearly to stakeholders • Can translate stakeholder requirements into CRM user stories using out of box functionality • Manages and Develops APIs

MS Dynamics CRM / 365 Developer & Administrator Individual Contractor | Self-Employed Experienced in Microsoft Dynamics CRM/365 (on-premise & online), specializing in: Custom & Out-of-the-Box entities and relationships New installations and setup Development with Power Apps, Flows, Workflows, JavaScript, XML, HTML, and SQL scripts Data cleanup, component optimization, and performance improvements Recently completed an 8-month project and now available for: Short-term development projects Part-time ongoing development & administrative work 📍 Based in Dallas, TX Remote only | U.S. Citizen | English-speaking only Mark Hutchins

I am an experienced CRM configuration expert with 8+ years of experience in platforms including Hubspot, Dynamics 365 CE, Pipedrive, and Zoho. I have a focus on backend development and am an expert in API integration and development. I have a proven track record of successful migrations and implementations and am knowledgeable on all aspects of CRM best practices. If you are looking for a small scale implentation or a large scale feature add, I can help!

Cosmic Technologies is a specialized software consultancy with 10+ years of experience delivering Microsoft Dynamics 365 CRM solutions. We help businesses streamline sales, customer service, and operational processes through end-to-end CRM implementation, customization, and integration. Our expertise includes Dynamics 365 Sales, Customer Service, plugins, workflows, Power Automate, and third-party integrations. We work across industries such as healthcare, finance, manufacturing, retail, and education, transforming business requirements into scalable and efficient CRM systems that improve productivity and customer engagement.

AI-Powered Dynamics 365, Power BI & Automation Expert Are disconnected systems, manual workflows, unreliable reports, or outdated applications slowing your business down? We build AI-powered business systems that connect data, automate repetitive work, improve reporting, and help teams operate more efficiently. You get an experienced enterprise technology team combining: • Microsoft Dynamics 365 • Power BI and data engineering • Power Platform automation • AI development and AI agents • Web and application development • Cloud and system integrations Backed by 20+ years of enterprise experience and Microsoft Gold Partner capability, we design practical systems around your workflows, users, data, and business goals. HOW WE USE AI IN BUSINESS SYSTEMS AI should do more than generate content or add another chatbot. We help companies use AI to: • Automate repetitive operational tasks • Build internal AI assistants and agents • Summarize CRM, sales, service, and operational data • Search internal knowledge and documents • Improve customer support and response times • Generate recommendations from business data • Improve forecasting and reporting • Route leads, cases, approvals, and requests • Connect AI with Dynamics 365, Power BI, SQL, and other systems Every AI solution is built to reduce manual work, improve visibility, increase speed, or support better decisions. MICROSOFT DYNAMICS 365 Your CRM or ERP should support how your team works. It should not force people into inefficient processes. Services include: • Dynamics 365 Sales, Customer Service, and CRM customization • Business Central and ERP integrations • Custom tables, forms, views, and business rules • Power Automate workflows • Power Apps and internal tools • Lead, opportunity, service, and approval automation • Data migration and cleanup • Roles, permissions, and security • API, Office 365, Teams, SQL, and Azure integrations • AI assistants and workflow agents inside Dynamics You get cleaner data, better adoption, fewer manual steps, and a scalable system your team can actually use. POWER BI & DATA ENGINEERING Manual spreadsheets and disconnected reports make decision-making slow and unreliable. We build automated reporting systems using clean data models, dependable pipelines, and clear dashboards. Services include: • Power BI dashboards and KPI reporting • Data visualization and executive reporting • SQL data modeling • ETL and data pipelines • Data warehouse architecture • Azure-based reporting systems • Multi-source and API integrations • Automated refresh workflows • Data validation and reporting governance • AI-assisted analysis and insights You get accurate reporting, stronger visibility, and a reliable data foundation for faster decisions. POWER PLATFORM & AUTOMATION We use Power Automate, Power Apps, Dynamics 365, AI, and APIs to remove repetitive work and connect disconnected processes. We can automate: • Lead routing and follow-up • Approvals, notifications, and escalations • Data entry and synchronization • Document generation • Customer onboarding • Service and support workflows • Reporting and management updates • Internal requests and operational tasks The result is fewer manual steps, fewer errors, and more predictable operations. WEB & APPLICATION DEVELOPMENT When your business needs more than an off-the-shelf platform, we build scalable web, mobile, and internal applications. Services include: • Web and mobile application development • Internal portals and business tools • Full-stack and back-end development • API development and integrations • UI/UX prototypes and app redesign • AI-enabled applications • Cloud-based business platforms Every application is designed for usability, performance, and scalability. WHY WORK WITH US? • 20+ years of enterprise and digital experience • Microsoft Gold Partner and SAP Silver Partner capability • Expertise across Dynamics 365, Power BI, Azure, AI, and Power Platform • Experience turning messy systems into efficient workflows • Strong data engineering and integration capability • Practical AI solutions focused on business outcomes • Clear communication, documentation, and project management • Scalable systems designed for long-term growth A recent client described Umang as a highly skilled Dynamics 365 developer who transformed a complicated setup into a clean, efficient system, stayed ahead of problems, and delivered on time. LET’S BUILD A SMARTER BUSINESS SYSTEM Whether you need Dynamics 365 customization, Power BI dashboards, workflow automation, AI agents, data engineering, integrations, or a custom application, we can help. Message me on Upwork with your current systems, workflow problems, reporting challenges, or AI goals. You will receive a clear, actionable plan for improving automation, visibility, efficiency, and scalability.

Microsoft Certified Professional 9+ years IT consulting 10+ years programming (, C#, SQL, Javascript) 10+ years Dynamics CRM Implementation, Architecture, Development and Administration 9+ years leading technical teams at the enterprise level 3+ years government consulting 10+ years large volume ETL 10+ years systems integration 1+ years AI Implementation and Integration Source Control: Azure DevOps, TFS, IBM Rational Backend: SQL Server, MySql, SQL, PostGres Reporting: SSRS, Power BI ETL: SSIS, Scribe, Azure Data Factory Client Side: Javascript, HTML, CSS Server Side: C# Cloud: Azure AI: Chat GPT. Copilot Certifications: MS MB2-707 Dynamics CRM, ICAgile Certified Professions, Scribe Insight Security Clearances: NACI, VAHBI (Public Trust - High)