Hire the Best Office Administrators in Ohio

I’m a student Marriage and Family Psychotherapist with 10 years in virtual/remote administrative experience including completing virtual administrative tasks, social media account setup, proofreading and editing, writing reviews, mystery shopping, and data entry. I have assisted entrepreneurs and influencers in social media marketing and management. As a therapist I have extensive knowledge in psychology, counseling, couples counseling, family therapy, general mental health, parenting, mental health diagnostics and psychotherapy treatment planning. Whether you need admin support, data organization, help with writing reviews, proofreading and editing, or could utilize the knowledge of a therapist to take your mental health project to the next level, I can help!

Professional Summary Detail-oriented Medical Billing and Healthcare Administrative Specialist with 9+ years of experience in end-to-end claims processing, revenue cycle management, insurance verification, and HIPAA-compliant documentation. Proven ability to process high-volume medical claims (50+ daily), manage CMS-1500 and UB-04 claim forms, interpret EOBs, handle Medicare and Medicaid billing, and resolve claim denials and rejections accurately and efficiently. I help healthcare practices, behavioral health clinics, and solo providers take the stress out of billing, so they can focus on patients while I handle the paperwork. Services I offer remotely: ✅ Medical claims submission & follow-up ✅ Insurance verification & prior authorization ✅ Denial management & appeals ✅ Payment posting & account reconciliation ✅ Patient billing support & EOB interpretation ✅ Medicare & Medicaid billing ✅ Month-end reconciliation & reporting ✅ Healthcare administrative support Software & systems: EHR platforms, QuickBooks, Clio, Microsoft Office Suite (Excel, Word, Outlook), Google Workspace, CRM platforms, clearinghouse EDI 837/835 submissions. Currently pursuing AAPC Certified Professional Biller (CPB) certification. 100% Job Success Score | Available 30+ hrs/week | HIPAA trained | US-based

Did hear about that jouster who got out of prison? He’s a freelancer now! Ha! ​All jokes aside, ​I offer more than 20 years of professional expertise across office administration, transcription, and editorial services. My career has been built on a foundation of accuracy and adaptability, allowing me to deliver high-quality, reliable results tailored to the unique demands of every client and project. Office Administration Skills and Experience: - Scheduling meetings and appointments - Document preparation - Data Entry - Record keeping - Calendar management - Transcription and meeting minutes - Digital Filing - Spreadsheet creation and tracking - Email management - and much more! Transcription Experience: - Precision Transcription: Consistently deliver 99% accuracy on complex projects, specializing in "difficult" audio including poor recording quality, heavy regional accents, high-volume background noise, and overlapping speakers. -​Versatile Formatting: Expert in executing diverse transcription styles—from Strict Verbatim to Intelligent Editing—tailored to specific client needs and legal/corporate standards. -​Comprehensive Documentation: Produce detailed meeting minutes and time-stamped transcripts for audio, video, and live sessions, ensuring seamless speaker identification and chronological clarity. Editing, Copy Editing, and Proofreading Services: - Comprehensive Editorial Oversight: Managing the full production lifecycle, from initial developmental structural edits to final pre-publication proofreading. ​-Quality Assurance & Accuracy: Eliminating grammatical, typographical, and punctuation errors while reconciling factual discrepancies to ensure 100% content integrity. ​ -Strategic Refinement: Applying the "Five Cs" (Clarity, Correctness, Conciseness, Comprehensibility, and Consistency) to turn complex drafts into clear, reader-first content. ​ -Style & Readability: Enhancing flow and tone to ensure text is engaging and accessible for diverse target audiences. -Customizable Scope: I offer flexible editing levels tailored to your needs—whether you require a light final polish or a deep dive into structural flow. I do as much or as little as the project demands. -​Voice Preservation: My goal is to enhance your writing, not rewrite it. I am committed to preserving your unique "authorial voice" and will only adjust tone or style if explicitly requested. -​Audience Alignment: I ensure the technical complexity and emotional resonance of the piece align perfectly with your intended readers without losing the personality of the original draft. My mission is simple: to provide high-level support that lets you focus on the big picture. Whether it’s administrative help or a deep-dive edit, I guarantee dedication and quality every time. I look forward to working together! Thank you very much for your time and consideration.

My name is Lyssa Johnston. I have several years of experience in banking, and several more as a Office Manager for construction and service industries. I have also successfully owned and Operated my own business since January 2014. My skills include, but are not limited to: Quick books, Excel and Google Sheets, copy editing, Scheduling, Book Keeping, AR, AP, Invoicing (Including AIA), Certified Payroll, Payroll, billing, data entry, etc. I am a driven individual that loves a challenge and strives to exceed expectations. I am hard working and a woman of my word. I received leadership status from my peers and management while in banking for creating and maintaining the most new relationships with clients. I have also successfully created a Operations manual customized to a specific employer for training purposes. I appreciate you taking the time to consider me for your specific job, and look forward to speaking directly to those that feel I would be a great fit.

Microsoft Certified and Administrative Professional with Master and Expert Microsoft Office Specialist Certification. I am a full-time freelancer of nearly 15 years via Upwork/Elance. I also have 25+ years of experience working in Document and Process Management, Project Management, Template Creation, Technical Editing/Writing, Executive Administration, and Office Management fields. MS Certification includes Word, Excel, PowerPoint, Access, and Outlook. I have expert knowledge of other MS software including Visio, Publisher, Project, and OneNote. My expert knowledge and skill are utilized most in project management; template design, creation, and maintenance; company branding; database management; and design, creation, review, and compilation of large and complex reports, proposals, presentations, newsletters, brochures, tri-folds, infographics, posters, electronic books, guidance documents, and work flows. I am a value-added asset in helping clients deliver well-designed, well-formatted, and easy to navigate communication of research findings, data visualization, feasibility studies, work flows, processes, presentations, statements of qualifications, and proposals. Other professional attributes include: great attention to detail, positive and productive attitude, ability to work independently and efficiently, reliable and accurate results as well as dedication and commitment to deliver products as requested by clients.

I am diversely qualified and proudly bring several decades’ worth of accounting and creative experience to the table. I have supported various accounting client portfolios across a broad range of industries (agricultural, construction, finance, healthcare, mining, fabrication, manufacturing, IT, legal and security). I thrive on helping clients find real and lasting solutions, and take great pride in building, maintaining and supporting every client relationship on solid professional ethics and unwavering commitment. As an accountant, I can manage an entire end-to-end accounting cycle with ease and provide a multitude of QBO services tailored to unique client preferences or needs. As a seasoned QuickBooks consultant, I understand the technical side of both online and desktop versions and offer services tailored to unique client preferences and needs including proper financial structure, development and configurations, customized report building, maintaining vendor, customer and general ledger accounts. To inject fun into my professional skill set, I nurture strong creative capabilities and thoroughly enjoy creating quality voice-overs, audio editing and video productions. As a long-time audio and video professional, I have written and composed well over a hundred original songs and produced several albums under my own recording label. Other studio work experience includes voice-overs, narrations, limited time advertisements for radio airplay, telephone system voice prompts, podcast audio recordings, editing, and video productions. Whether its work or play, I welcome opportunities to discuss new projects! To be of most value, I am open to rate negotiation (either of hourly, fixed or a set monthly retainer rate) for long term projects. Please feel free to reach out and find out how I can bring value to your business. Looking forward to working with you on your next project!