Hire the Best Nowcom DealerCenter Specialists

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Minerva C.

Malvar, Philippines

$5/hr
4.1
3 jobs

Pricing Analyst/Customer Service/ Technical Support/ Sales/ Collection Analytical and customer-focused professional with proven experience in ticketing, pricing strategy, and customer support across dynamic and fast-paced environments. Skilled in analyzing market trends, managing fare rules, and optimizing pricing models to ensure competitiveness and profitability. Strong background in handling customer inquiries, resolving booking issues, and delivering personalized service across digital and direct channels. Use tools and platforms such as Excel, SQL, Tableau, and ticketing systems (e.g., Ticketmaster, Stubhub, VividSeats, AXS)Proficient in GDS platforms (e.g., Amadeus, Sabre), Excel, and CRM tools, with a keen eye for detail and a proactive approach to problem-solving. Known for combining data-driven decisions with customer-first thinking to support business growth and service excellence. A collaborative team player with excellent communication skills, time management, and a commitment to continuous improvement. Adaptable, fast-learning, and capable of thriving under pressure while maintaining accuracy and professionalism.

  • English
  • Email Support
  • Online Chat Support
  • Customer Support
  • Customer Service
  • Sales
  • Marketing
  • Technical Support
  • Pricing
  • Pricing Research
  • Pricing Strategy Consulting
Thomas Walter D.

Santa Rosa City, Philippines

$15/hr
5.0
5 jobs

I help PSPs, acquirers, and high-risk merchants get approved, pass due diligence, and stay compliant. Financial crime and payments risk specialist with 10+ years across global banks including JP Morgan Chase and ING. What I do for clients: • High-risk merchant onboarding & PSP due diligence — sourcing and vetting payment acquirers, KYC/KYB reviews, and closing AML/KYC gaps for UK, EU, and offshore businesses. • AML & sanctions screening — name and transaction screening with Fircosoft FFF/FMF, interpreting SWIFT and SEPA messages, assessing exposure against OFAC, EU, and UN lists. I also run screening testing and optimization — tuning fuzzy-match behavior to cut false positives without losing detection. • Chargeback & representment — full dispute lifecycle through Visa Resolve Online (VROL) and Mastercard Dispute Form (MCDF), building representment packages that maximize recovery. • Fraud detection — real-time risk mitigation using Falcon and Taser. I also built and shipped DueDex, a KYC/KYB due diligence tool — proof I understand these workflows deeply enough to automate them, not just execute them. My background is regulated banking, but I bring that operational precision to fast-moving fintech and payments clients. Message me with what you're working on and I'll tell you straight whether I can help.

  • Fraud Detection
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Visual Basic for Applications
  • Fraud Mitigation
  • Product Onboarding
  • Know Your Customer
Catherine Anne B.

Taguig, Philippines

$10/hr
5.0
4 jobs

I’m a Sales & Technical Support Expert with over a decade of experience helping businesses grow revenue while delivering exceptional customer experiences. My background combines sales pipeline management, technical troubleshooting, and customer success strategies, making me uniquely positioned to support companies that want both growth and retention. ✅ Sales Expertise: Skilled in discovery calls, demos, renewals, and upselling—helping clients maximize ROI from their CRM and support tools. ✅ Technical Support: Strong troubleshooting skills with a proven track record of resolving complex issues quickly and efficiently. ✅ Customer Success: Experienced in aligning product solutions with business objectives to ensure satisfaction and long-term expansion. ✅ Content & Knowledge Management: Created and maintained support documentation to empower customers and reduce friction. ✅ Soft Skills: Excellent communication, negotiation, and presentation abilities, backed by strong time management and organizational skills. Whether you need someone to optimize your Zendesk setup, manage customer relationships, or provide reliable technical support, I bring both the technical know-how and the sales acumen to help your business thrive.

  • Virtual Assistance
  • Facebook Marketplace
  • Graphic Design
  • Zendesk
  • Training
  • Customer Service
  • Technical Support
  • Email Communication
  • Phone Communication
  • Marketing Communications
  • Computer
  • LinkedIn Sales Navigator
  • Sales
  • Cold Calling
  • Lead Generation
  • SAP
  • Salesforce
  • Claude
Jery Lou P.

Imus, Philippines

$9/hr
5.0
10 jobs

Versatile Virtual Assistant and Customer Support Specialist with 10+ years of experience supporting administrative operations, sales, e-commerce, and high-volume customer service. I've managed leasing documentation for a 4,400+ unit portfolio, handled 60+ daily support interactions across chat/email/phone, resolved 100+ tickets from Zendesk, managed Shopify and Amazon Seller Central orders end-to-end, and maintained clean, accurate records in CRM and ticketing systems. Fast typist (100+ WPM), highly organized, and reliable in fast-paced remote environments. Alongside admin support, I also have hands-on technical support experience, troubleshooting Windows/Office 365/Xbox issues (install/update problems, performance slowdowns, account access, subscriptions/billing) using clear step-by-step guidance, strong documentation, and escalation handling when needed. What I can help you with: • Customer support (chat/email/phone), ticket management, escalation handling, and follow-ups • E-commerce support: order management, fulfillment, and product listing oversight via Shopify and Amazon Seller Central • Social media management using Meta Business Suite, including account monitoring • Email outreach: influencer/reviewer coordination, and product testing • CRM updates, inbox management, documentation, data entry, reporting, and spreadsheet tracking • Admin support: scheduling, file organization, process documentation, and task coordination • Property/admin workflows: lease renewals, tenant documentation, maintenance follow-up, and basic bookkeeping support Tools I've used: Shopify, Amazon Seller Central, Meta Business Suite, Freshdesk, AppFolio, HelpScout, HubSpot, Zendesk, Asana, Google Workspace, Microsoft Office/365, RingCentral, Google Sheets/Excel. If you want a reliable support partner who communicates clearly, works independently, and keeps things organized, I'm ready to help.

  • Customer Service
  • Technical Support
  • Email Support
  • Online Chat Support
  • Phone Support
  • CRM Software
  • Ticketing System
  • Helpdesk
  • Data Entry
  • Administrative Support
  • Virtual Assistance
  • Google Sheets
  • Appointment Scheduling
  • Property Management
  • Ecommerce
  • Shopify
  • Amazon Seller Central
  • Freshdesk
  • Social Media Management
  • Email Outreach
Clifford Jay C.

Davao, Philippines

$6/hr
5.0
1 jobs

I specialize in providing top-tier customer service with over five years of experience in the BPO industry, particularly in U.S. ticketing support for events like sports, concerts, and theater. My strengths lie in troubleshooting across various devices and platforms, ensuring customer issues are resolved swiftly and efficiently. I have been recognized as a Top 1 Agent for achieving the lowest repeat rate in just 24 hours and for generating the highest revenue, highlighting my ability to enhance customer satisfaction while driving business growth. My promotion to Tier II Agent speaks to my commitment to excellence and leadership within my teams. With a 100% Customer Satisfaction Survey rating throughout a fiscal year, I am confident in my capacity to deliver outstanding results and enhance your customer service operations. Let’s connect and explore how I can elevate your customer support experience.

  • Customer Service
  • Technical Support
  • Sales Call
  • Calendar Management
  • In-App Subscription
  • Customer Retention
  • Refund Processing
  • Virtual Case Management VCM
Cherrie Ann C.

Pasig City, Philippines

$7/hr
5.0
4 jobs

Customer Care Professional with 10 years of experience providing email and phone support across retail, technical, and financial industries. I specialize in customer care, escalation management, problem-solving, and team leadership. With a bachelor's degree in Banking and Finance, I bring strong communication, attention to detail, and a commitment to delivering efficient, customer-focused solutions.

  • Email Support
  • Customer Support
  • Data Entry
  • Product Knowledge
  • Microsoft Excel
  • Administrative Support
  • Communication Etiquette
  • Shopify
  • Intercom
  • Zoho CRM
  • Slack
  • Online Chat Support
  • Microsoft 365 Copilot
  • Notion

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Don't just take our word for it

What does a Nowcom DealerCenter specialist do?

A Nowcom DealerCenter specialist configures the software to move dealership transaction data into QuickBooks accounting systems. This role maps financial accounts so that sales and service entries convert directly into journal entries within the general ledger. The specialist also pushes vendor bills from the dealership management platform into the accounting queue for check processing. These actions keep financial records synchronized without manual data entry across separate platforms.

  • Configure the DealerCenter QuickBooks integration by following the setup process to link the two systems. Map specific chart of accounts so that converted transactions from inventory sales or service repairs land in the correct QuickBooks ledgers. Verify that these mappings generate accurate journal entries rather than generic placeholders that require later correction.
  • Create and update vendor bills within the DealerCenter interface for parts purchases or external services. Use the integrated push feature to send these bills directly into QuickBooks for inclusion in the print checks queue. Review the transferred data to confirm that amounts and payee details match the original dealership records before finalizing the accounting cycle.
  • Build custom dashboards and widgets within the DealerCenter reporting module to monitor daily operational metrics. Track key performance indicators such as inventory turnover or deal funding status through these visual tools. Adjust the dashboard layouts to highlight specific data points that help dealership managers make faster decisions about stock levels and sales performance.

How to hire a Nowcom DealerCenter specialist on Upwork

Step 1: Post a job

Define your accounting integration needs clearly to attract qualified candidates. Use the Job Post Generator powered by Uma™, Upwork's Mindful AI to draft a precise description in seconds. Describe your requirements for QuickBooks mapping or dashboard setup, and Uma writes a tailored post. You can publish this new draft, update a saved version, or reuse an existing template.

  • Specify whether the freelancer must map DealerCenter transaction codes to specific QuickBooks general ledger accounts for accurate journal entries.
  • List required experience with pushing Bills from DealerCenter into the QuickBooks print check queue for vendor payment processing.
  • Clarify if the role involves building custom widgets within DealerCenter Reporting to monitor inventory turnover or CRM pipeline metrics.

Step 2: Evaluate candidates

Look for proof of technical configuration skills in automotive retail software. Uma runs instant video interviews and builds shortlists with side-by-side comparisons to help you assess fit quickly. Focus on candidates who demonstrate hands-on experience with data flow between dealership management systems and accounting platforms.

  • Review portfolios for screenshots or case studies showing successful QuickBooks integration setups that converted sales deals into correct journal entries.
  • Check for evidence of troubleshooting account mapping errors where transactions previously failed to sync or posted to incorrect ledgers.
  • Verify familiarity with DealerCenter modules beyond accounting, such as Inventory management or Deal/Lender tracking, to ensure holistic system knowledge.

Step 3: Interview your top choices

Discuss specific workflows to gauge practical expertise. Schedule and conduct interviews directly within Upwork Messages, which generates an immediate transcript and summary after each session for your records. Ask targeted questions about their approach to data integrity and system customization.

  • Ask how they validate that a converted deal in DealerCenter matches the final journal entry amount in QuickBooks before posting.
  • Request examples of custom dashboards they built to help dealers track key performance indicators like gross profit per unit.
  • Discuss their process for training dealership staff on using the integrated Bill push feature for efficient accounts payable workflows.

Step 4: Agree on scope and begin work

Set clear deliverables and milestones to track progress effectively. Use Upwork Messages and the contract workroom for all communication and file sharing. Upwork verifies freelancer identity, offers Hourly Payment Protection, tracks time via the desktop app, and holds project funds securely until you approve the work.

  • Define the initial milestone as completing the QuickBooks integration setup and mapping all primary revenue and expense accounts correctly.
  • Require the freelancer to test the Bill push function with sample vendor invoices to confirm they appear in the QuickBooks print check queue.
  • Set a final deliverable for creating three custom reporting widgets that display real-time inventory age and CRM follow-up tasks.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring a Nowcom DealerCenter specialist cost?

$200-$800 per project is a typical range for focused Nowcom DealerCenter specialist work. Final pricing depends on scope, technical complexity, required integrations, source-material quality, revision needs, and the freelancer's experience level.

QuickBooks integration setup

$200-$500/project

Entry-level to mid-level
  • Initial connection between DealerCenter and QuickBooks
  • Account mapping for journal entry conversion
  • Test transaction verification in QuickBooks

Transaction data migration

$500-$1,200/project

Mid-level
  • DealerCenter transactions converted to journal entries
  • Journal entries posted to QuickBooks accounts
  • Verification of posted financial records

Bill processing automation

$1,200-$2,500/project

Mid-level to senior-level
  • Configuration of bill push from DealerCenter
  • Print checks queue established in QuickBooks
  • End-to-end bill processing validation

Custom dashboard creation

$2,500-$4,500/project

Senior-level
  • Custom widgets and reporting layouts
  • Dashboard built within DealerCenter interface
  • User guide for monitoring operations

Full dealership workflow optimization

$4,500-$8,000/project

Expert-level
  • Review of inventory, CRM, and deal modules
  • Unified workflow across all DealerCenter features
  • Standard operating procedures for staff

Frequently asked questions

Is hiring a Nowcom DealerCenter specialist worth it?

For most businesses, yes: hiring a Nowcom DealerCenter specialist is worthwhile. This role bridges the gap between dealership operations and accounting by configuring the QuickBooks integration to automate journal entries. It removes the manual work of mapping accounts and pushing bills, which reduces data entry errors.

How do I evaluate Nowcom DealerCenter specialist candidates?

Look for candidates who describe specific steps for mapping DealerCenter transaction codes to QuickBooks general ledger accounts. Ask them to explain how they verify that bills pushed from the print checks queue appear correctly in QuickBooks before final processing.

What tasks does a Nowcom DealerCenter specialist handle?

A Nowcom DealerCenter specialist configures the QuickBooks integration to convert dealership transactions into journal entries. They also push bills to QuickBooks for check processing and build custom dashboards to monitor inventory or CRM metrics.

Do I need a Nowcom DealerCenter specialist for basic reporting?

You need this specialist if you require custom widgets or specific operational views beyond standard reports. They configure the dashboard tools to display real-time data on deals, inventory, or marketing performance.