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Hire the best Virtual Assistants in Cotonou, BJ

Check out Virtual Assistants in Cotonou, BJ with the skills you need for your next job.
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  • $35 hourly
    • 5.0/5
    • (27 jobs)
    💼💡 Je suis une assistante virtuelle polyvalente et expérimentée, passionnée par l'efficacité opérationnelle et la satisfaction client. Compétente dans le soutien administratif et financier, la gestion des communications, du service client, de la facturation, et de la coordination de projets. Je suis experte dans la création de contenu visuel et la gestion des réseaux sociaux. Orientée résultats, avec une grande capacité à travailler de manière autonome et à respecter les échéances, je m'efforce d'apporter une valeur ajoutée à chaque mission qui m'est confiée. 📑💻
    Featured Skill Virtual Assistant
    Bookkeeping
    Virtual Assistance
    Accounting
    Copywriting
    Microsoft Excel
    Executive Support
    Email Communication
    Google Docs
    Communications
    Social Media Marketing
    Administrative Support
    Article Writing
    General Transcription
    French
  • $8 hourly
    • 4.8/5
    • (236 jobs)
    Hello there! I am an experienced French virtual assistant with a good level in English. I am specialized in customer service and project management. I am a detail-oriented and result-driven person who is always eager to learn new skills. I'm a serious, reliable, rigorous person and I like to work on the long term. Some of the services I offer include: * Customer service representative - french market : phone, email and chat * Customer support e-commerce Shopify store - dropshipping - french market * Virtual assistant in french • Order Processing - Order Fulfillment. • Web moderation, Facebook and Instagram moderation • Translation *Adding content to websites • Lead generation *Appointment Setting *Telephone survey How can I help you ? Feel free to contact me and let me know your job requirements! THANKS!!!.
    Featured Skill Virtual Assistant
    Canva
    Product Listings
    Dropshipping
    Order Fulfillment
    Order Tracking
    Order Processing
    Slack
    Email Support
    Virtual Assistance
    Shopify
    Online Chat Support
    Administrative Support
    Customer Service
    Zendesk
    Data Entry
  • $20 hourly
    • 5.0/5
    • (13 jobs)
    Hi and Thanks you for visiting my profile. Are you looking for a talented copywriter whose writings could turn prospects into customers ? Do you need an experienced translator to ensure quality content translated from English to French or vice versa ? My name is Armel, a passionate Content Writer, Editor, Translator, and Proofreader (in English and in French). I am aware of the requirements of web contents, landing pages and the nuances of translation. My skills and knowledge are wide-ranging, I am highly committed to respect the deadline, and I am always 100% focused to craft engaging and interesting articles. Native French speaker, I am fluent in English. So my working language can be English as well as French. what added value I can offer you? - Writing I can produce unique and original contents for you. My writings will take into account SEO aspects (keywords, links, images, meta-description and formatting) and the necessary researchs. As you can see from my job story, I have over 10 years experiences in copywriting for an international platform called TEXTBROKER. a talent for , press releases and other written materials. - Translation I am excellent at translating any documents from English to French. I can also translate from French to English, but I am not an English native speaker. - Proofreading With my razor sharp eye for details, I am an excellent proofreader, both in French and in English (I am a teacher at heart). - Transcription If you send me your video or audio, I'll be happy to return you a correct transcription. My education I hold a Bachelor Degree in Digital Communications, as well as a Bachelor Degree in English anf french literature. Work experience I have worked as a editor at TEXTBROKER (see my portfolios), so I have written, proofread and updated contents for a broad range of web materials such as newsletters, press releases, magazines, websites and blogs. I was also a Local editorial writer for a newspaper in Benin, writing about various topics (from well-being to digital). I use my free time on volunteer project which consists in subtilting, transcripting and translating TedX Video (Amara platform). I love all the things related to computer science, so I share with a community all about design, web development and technology on my website (kasgeek.com) Feel free to contact me, I am always available to discuss your projects. Looking forward to working with you. Best Regards, Armel
    Featured Skill Virtual Assistant
    SEO Audit
    Search Engine Optimization
    YouTube Marketing
    Google Ads
    Facebook Ads Manager
    SEO Writing
    Digital Marketing
    Editing & Proofreading
    Content Writing
    Virtual Assistance
    English to French Translation
    French to English Translation
    General Transcription
    French
  • $5 hourly
    • 4.8/5
    • (37 jobs)
    Hello and welcome to my profile, as a ⭐⭐⭐⭐⭐ TOP RATED FREELANCER (top 5% of performers on Upwork) – On-Page SEO/ WordPress/ SEO Content Writer| Shopify Pro | EN-Fr Translator Are you looking to optimize your website for search engines, enrich your content with engaging text or improve the user experience on WordPress or Shopify? You've come to the right place! ✅ On-Page SEO & Web Optimization - In-depth analysis and SEO audit - Optimization of meta tags, Hn structure and internal linking - Improvement of site speed and performance - Content strategies with SEO in mind SEO content writer and e-commerce consultant, I leverage my expertise to help businesses enhance their online visibility and optimize their conversion rates. With extensive experience in crafting engaging and fully SEO-optimized content, I assist my clients in their digital strategy by delivering compelling, well-structured texts tailored to their target audience. 🚀 My key skills: ✅ SEO web writing (FR) – Creation of optimized content for WordPress and Shopify (blog articles, sales pages, product descriptions, guides, landing pages…) while adhering to best SEO practices (meta tags, internal linking, strategic keywords, UX writing). ✅ WordPress & Shopify – Management and optimization of WordPress sites (Yoast SEO, Rank Math) and Shopify stores (product description optimization, content marketing strategies, CRO). ✅ Translation & localization (EN-FR) – Translation and adaptation of web, technical, and marketing content from English to French, ensuring a smooth, natural, and SEO-friendly result. ✅ Content strategy & storytelling – Persuasive writing based on copywriting and storytelling techniques to maximize engagement and conversion. 💡 Why work with me? 👉 Proven experience in SEO & e-commerce with a results-driven approach. 👉 Ability to understand the unique challenges and goals of each project. 👉 Passion for words and a strong commitment to quality and efficiency. Need impactful content that drives traffic and boosts your business? 📩 Contact me now to discuss your project! Fructueux kokodo
    Featured Skill Virtual Assistant
    Video Conversion
    Video Editing
    WordPress Landing Page
    WordPress Backup
    Customer Support
    French
    Virtual Assistance
    Email Management
    Technical Translation
    Content Writing
    WordPress
    SEO Writing
    Data Entry
    Yoast SEO
    SEO Keyword Research
  • $5 hourly
    • 4.7/5
    • (16 jobs)
    Bonjour, Bienvenue sur mon profil. Je m'appelle Roger, je suis téléconsultant. J'ai plus de 3 ans d'expérience dans le domaine. Je suis compétente en matière de soutien administratif, de gestion du service client, d'assistance virtuelle et de traduction français- anglais. Mes compétences incluent la saisie de données, la communication par e-mail, le télémarketing et la vente croisée, ce qui me permet d'offrir un service complet et efficace. Je suis la meilleure assistante virtuelle dont vous avez besoin pour vos projets. Dites-moi ce que j'ai à faire et je le ferai parfaitement avec professionnalisme. J'apprends rapidement et je m'adapte vite à de nouvelle situation. Je suis bien les instructions pour terminer le travail efficacement dans les délais. 🏆 Mes employeurs ont toujours été ravis de mes performances et je n'ai quitté des postes que pour passer à de meilleurs postes. Je suis un travailleur efficace, fiable, joyeuse, chaleureuse et flexible. Je suis une véritable assistante polyvalente avec la capacité d'effectuer plusieurs tâches à la fois et de gérer tous les aspects de l'entreprise, tout en augmentant la productivité globale avec un travail efficace. ⚡CE QUE JE PEUX FAIRE: 👇 ✔Assistance virtuelle ✔Service client ✔Support administratif ✔Saisie de données ✔Communication par e-mail ✔Assistance par e-mail ✔Assistance téléphonique ✔Télémarketing ✔Création et gestion de comptes (Instagram, Badoo, Fruitz, Bumble....) ✔Appel à froid ✔Support client ✔Traduction du français vers l'anglais. ✔Vente à chaud ou à froid ✔Recherche et saisie de données dans Google Sheets. ⚡MES COMPÉTENCES: 👇 ✔Compétences organisationnelles et souci du détail. ✔Excellentes compétences en communication écrite et verbale. ✔Expérience avec les plateformes de médias sociaux (Facebook, Twitter, LinkedIn, Instagram et YouTube) ✔Fortes compétences en résolution de problèmes et approche proactive des tâches. ✔Capacité à gérer plusieurs tâches simultanément et à respecter les délais. ✔Travailler à temps plein ou partiel dans n'importe quel fuseau horaire. J'ai une parfaite maîtrise du français et de l'anglais, tant à l'écrit qu'à l'oral. Je suis familiarisé avec les systèmes CRM et les outils et logiciels de gestion de projets et de tâches (Click Up, Slack, Discord, Excel, Google Docs et Google Sheets,...). 🚀 Je peux vous aider à développer votre entreprise. N'hésitez pas à me contacter pour une collaboration future.
    Featured Skill Virtual Assistant
    SEO Content
    English
    French
    Online Chat Support
    Communications
    Client Management
    Customer Support
    Virtual Assistance
    Telemarketing
    Customer Service
  • $8 hourly
    • 4.9/5
    • (20 jobs)
    Are you looking for a professional who can enhance customer experience, convert leads into loyal clients, and handle French transcription, translation, and AI content moderation? You've come to the right place! With several years of experience in customer support, sales closing, and telesales, I have helped businesses improve communication, boost conversion rates, and provide top-tier service to their clients. ✅ Customer Support & Satisfaction: Managing customer interactions via email, chat, and phone (Salesforce, Notion, Teams…). ✅ Telesales & Sales Closing: Lead qualification, prospect follow-ups, and closing deals via WhatsApp, DM, and calls. ✅ French Transcription & Translation: Expertise in transcribing movies, interviews, and podcasts with high accuracy. ✅ AI Content Moderation & Annotation: Experience in reviewing, correcting, and validating AI-generated responses (Alexa, etc.). 📌 Tools I Master: Salesforce, Notion, Teams, WhatsApp, Subpro, Google Suite… 💡 Why Work With Me? ✔ Professional, detail-oriented, and reliable ✔ Strong communication & sales conversion skills ✔ Proven experience in customer retention & closing high-value deals 🚀 Let’s collaborate to grow your business! Contact me today! Key Skills: 🔹 Customer Support & Satisfaction 🔹 Sales Closing & Telesales 🔹 French Transcription & Translation 🔹 AI Annotation & Content Moderation 🔹 Lead Qualification & Conversion
    Featured Skill Virtual Assistant
    Data Entry
    Translation
    Copywriting
    Email Support
    Zendesk
    Article Writing
    Virtual Assistance
    Customer Support
    Email Communication
    English to French Translation
    French
    Medical Transcription
    General Transcription
    Audio Transcription
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    Hello! I'm a seasoned Full-Stack Developer and IT Consultant specializing in Odoo development and modern web technologies. With extensive experience in both technical implementation and business process optimization, I bring a comprehensive approach to digital solutions. Core Technical Expertise: Odoo Development: Custom module development, API integrations, business process automation Frontend Development: React.js, Next.js, modern JavaScript (ES6+), HTML5/CSS3 UI Frameworks: Bootstrap, Tailwind CSS, Material UI Technical Support: Certified Google IT Support Professional with experience in Freshdesk, Zendesk What Sets Me Apart: Bilingual Proficiency: Fluent in English and French, enabling effective communication with diverse teams and clients Business Process Optimization: Experience in analyzing and implementing efficient workflows through Odoo Full-Stack Capabilities: Comprehensive understanding of both frontend and backend development User-Centric Approach: Focus on creating intuitive interfaces and optimized user experiences Recent Achievements: Successfully implemented custom Odoo modules for business process automation Developed responsive and performant web applications using React.js and Next.js Provided high-level technical support and solutions through various ticketing platforms You can explore my portfolio at expeditalagbe.com to see concrete examples of my work and capabilities. I consistently deliver: Clean, maintainable, and well-documented code Optimized and scalable solutions User-friendly interfaces with exceptional attention to detail Professional and responsive communication I'm always eager to take on new challenges and stay current with emerging technologies. Whether you need custom Odoo development, frontend solutions, or technical consulting, I'm ready to help transform your business requirements into effective digital solutions. Let's connect to discuss how I can contribute to your project's success.
    Featured Skill Virtual Assistant
    Odoo
    Microsoft Excel
    PHP
    French
    Web Design
    Data Entry
    Technical Support
    Customer Service
    Virtual Assistance
    BootstrapVue
    Front-End Development
    HTML
    JavaScript
    HTML5
    CSS
  • $5 hourly
    • 5.0/5
    • (38 jobs)
    Welcome to my profile! I am a versatile expert specializing in content creation, SEO strategy, WordPress mastery, and English-French translation. Experiences and Expertise: - Engaging Content Creation: With a proven track record, I craft compelling content that captivates audiences. - Tailored SEO Strategies: Proficient in both On-page and Off-page SEO techniques, I boost visibility and attract qualified traffic. - WordPress Mastery: Advanced skills in WordPress management for efficient content creation and aesthetic modifications. - Precise and Fluent Translation: Bilingual proficiency ensures accurate translations preserving nuances and tone. Significant Achievements: - Collaborated across diverse industries, delivering conversion-centric content and strategies exceeding expectations. - Enabled businesses to expand reach through translations to both French and English-speaking markets. Why Choose My Services: I am committed to delivering high-quality results within specified deadlines. A personalized approach ensures each project receives careful attention. If you seek a reliable professional to breathe life into your content, optimize online visibility, and implement effective SEO strategies, I'm here to assist. Contact me to discuss how I can contribute to your success. Thank you for visiting my profile!
    Featured Skill Virtual Assistant
    Webflow
    AI Content Writing
    Data Entry
    ChatGPT
    Virtual Assistance
    On-Page SEO
    Website Audit
    Search Engine Optimization
    Website Copywriting
    WordPress Optimization
    Content Writing
    Content SEO
    Gambling
    iGaming
  • $10 hourly
    • 5.0/5
    • (12 jobs)
    Behind every smoothly running operation is a detail-oriented executive, administrative assistant, and project coordinator, and that's me. With 5 years of experience, I provide comprehensive support to C-suite executives and businesses, specializing in administrative tasks and project coordination. My background in Business Management (BSc) allows me to approach every task strategically, ensuring efficiency and optimal results. I utilize project management tools like Asana, Trello, and Notion, alongside office administration tools such as MS Office Suite and Google Workspace, to streamline workflows. I offer: Executive & Administrative Support: Automating repetitive tasks saves you valuable time. Managing complex schedules and coordinating meetings. Creating and designing professional presentations and reports. Conducting in-depth research and preparing detailed reports. Efficient data entry and file management. Project Coordination: Planning, executing, and closing projects on time and within budget. Using project management tools to keep every team member informed. Tracking project progress and providing regular updates. Identifying and resolving potential project roadblocks. General Business Support: Customer service. E-commerce support. Using CRM systems. I am proficient in: Project Management Tools: Asana, Trello, Notion E-commerce & CRM Systems: Shopify, Gorgias, and Reamaze. Content Creation tools: Canva, Capcut, and Adobe Express. Office Administration Tools: MS Office Suite, Google Workspace, Excel, PowerPoint, and Airtable. Social media management tools: Dash Hudson, Buffer, Hootsuite, FeedHive. Website Content Management: WordPress and Squarespace. My goal is to be your reliable partner, ensuring your business runs seamlessly and allowing you to focus on strategic growth. If you're looking for a proactive and experienced executive, administrative assistant, and project coordinator to support your business, let's connect. I respond quickly and am ready to discuss how I can help you achieve your goals
    Featured Skill Virtual Assistant
    Data Entry
    Task Coordination
    Email Support
    Project Management
    Customer Service
    Virtual Assistance
    Newsletter Writing
    Data Management
    Microsoft Excel
    Automated Workflow
    Executive Support
    Lead Generation
    Google Workspace
    Administrative Support
    CRM Software
  • $5 hourly
    • 5.0/5
    • (8 jobs)
    🌟 Welcome to My Profile! 🌟 Are you looking for a dedicated professional to elevate your customer service, efficiently manage appointments, and handle administrative tasks seamlessly? Look no further! Here’s why I’m the right choice for your business: 💬 Customer Service Excellence: With over 3 years of experience, I’m skilled in providing outstanding support across chat, email, and phone calls. From inquiries to problem-solving, I handle each interaction with care, empathy, and professionalism. 🗣️ Bilingual Communication Skills: Fluent in English and French, I deliver clear, effective communication to customers and team members alike. With strong verbal and written skills, I ensure nothing is lost in translation! 🗂️ Administrative Efficiency: From calendar management to data entry, I provide comprehensive virtual assistance to keep your operations organized and streamlined, freeing you to focus on growth. 🔧 Problem-Solving & Technical Support: Familiar with a variety of tools and platforms, I’m adept at troubleshooting and resolving issues to ensure your clients’ needs are met swiftly and effectively. 📆 Appointment Setting: I take care of scheduling and appointment coordination, so you never miss an opportunity to connect with your clients or partners. My Commitment: To provide reliable, detail-oriented support that improves your productivity, enhances client satisfaction, and helps you achieve your business goals. With my services, you can rest easy knowing your customers are in good hands and your operations are running smoothly. Ready to enhance your business with expert support? Let’s connect and start making a difference together! 🚀
    Featured Skill Virtual Assistant
    English to French Translation
    French to English Translation
    Customer Service
    Document Translation
    Virtual Assistance
  • $5 hourly
    • 5.0/5
    • (7 jobs)
    My skills: communication, writing, project development, data entry, verification, and analysis. I'm characterized by my rigor, methodology, flexibility, reliability and organizational skills. My expertise fits perfectly into environments where strict compliance with commitments and procedures is essential. My writing skills and ability to analyze situations are undeniable assets for your company.
    Featured Skill Virtual Assistant
    Communication Skills
    Legal Assistance
    Google Assistant
    Data Modeling
    Customer Service
    Virtual Assistance
    Data Analysis
    Online Chat Support
    Email Copywriting
    Data Entry
    Email Support
    Customer Care
    Communications
    English
    French
  • $10 hourly
    • 5.0/5
    • (6 jobs)
    Accounting Financial Manager with over 7 years of expertise in accounting, tax, and social assistance. As native French speaker, I have a perfect command of the French language and of accounting in the European Union. Management and Accounting has equipped me with comprehensive knowledge in administrative and accounting management. Known for my rigor, determination, and developed professional conscience, I possess strong analytical skills, adaptability, and can excel in both team and high-pressure environments. My services encompass a wide range, including the creation and modification of various business entities, tax and social declaration formalities, and expert handling of accounting data using tools like CEGID, SAGE 50c ciel, SAGE accounting, SAGE One and Odoo. Services Offered: ✅Business Entity Creation and Modification. ✅ Return and Social Declaration Formalities. ✅Pension Reporting for Construction Companies. ✅ Leave Reporting for Construction Companies. ✅ Accounting Data and Bank Reconciliation. ✅CEGID Payroll, SAGE 50c Sky, and Sage Payroll Services. ✅ Annual Accounts. ✅ Platform Formality and Management. ✅ Sending of Tax and Social Security Declarations. ✅Customer and Supplier Invoice Management. ✅ Points Preparation (Financial and Social). ✅ Business Plan Development. ✅Dashboard Creation. ✅ Records. My proficiency in tools like Webasus, Dropbox, and OneDrive ensures secure data management. I am well-equipped to provide strategic business development advice based on my expertise and years of experience. Please, feel free to contact me! Let's collaborate for your business success. Elvis B.
    Featured Skill Virtual Assistant
    Administrative Support
    Digital Marketing
    Virtual Assistance
    Microsoft Excel
    Microsoft Office
    Sage 50 Accounting
    Finance & Accounting
    Accounts Receivable Management
    Accounts Payable Management
    Account Management
    Accounting Principles & Practices
    Accounting Advisory
  • $5 hourly
    • 5.0/5
    • (11 jobs)
    With my experiences in software engineering, I'm a dedicated Virtual Assistant specializing in data entry, data management, and PDF document transformation. My goal is to enhance your business efficiency by providing expert administrative support and ensuring your documents are well-organized and easily accessible. I am committed to delivering high-quality work with quick turnaround times, helping you achieve seamless operational workflows and outstanding results. SERVICES: ✅ Administrative Assistance ✅ Virtual Assistance ✅ Data Entry ✅ Data Management ✅ PDF Document Management ✅ Document Transformation ✅ File Organization ✅ List Building ✅ Lead Generation WHY ME? ✅ Proven Experience and Expertise ✅ Positive Customer Reviews ✅ Quick Turnaround ✅ High-Quality Customer Support ✅ On-Time Delivery ✅ Available 24/7 Let's have a quick call on Upwork. I am available 24/7 to discuss how I can support your business needs and help you achieve your goals. Thanks,
    Featured Skill Virtual Assistant
    AI Chatbot
    Artificial Intelligence
    Data Collection
    Data Cleaning
    Google Docs
    Microsoft Excel
    Customer Support
    Personal Administration
    Online Chat Support
    Administrative Support
    Customer Service
    Data Entry
    Virtual Assistance
  • $20 hourly
    • 5.0/5
    • (8 jobs)
    I’m passionate about finance, economics, and analysis, with over six years of experience in accounting and financial analysis. As an expert in Financial Analysis, cloud software, and AI solutions, I help business owners turn financial data into actionable insights. My approach simplifies Financial Management, optimizes processes, and communicates key concepts clearly. Fluent in both French and English, I empower my clients to identify growth drivers, attract investors, and achieve their strategic goals. More than an accountant, I’m your partner in success. Let’s connect and grow your business together!
    Featured Skill Virtual Assistant
    Tax Preparation
    QuickBooks Online
    Bookkeeping
    Excel Formula
    Data Entry
    Virtual Assistance
    Accounting
    Forecasting
    Financial Modeling
    Business Planning & Strategy
    Microsoft Excel
    Financial Analysis
  • $10 hourly
    • 4.9/5
    • (90 jobs)
    Hello 🤝! Thank you and welcome to my profile; rest assured that you are in the right place 🎯 ⭐ If you are looking for an experienced, MULTILINGUAL CUSTOMER SUCCESS SPECIALIST, I am the person who can help you grow your e-commerce store both locally and internationally. My native language is French, but I can also speak (and write) fluent ENGLISH and GERMAN. ⭐ I will manage the entire customer service process, including (but not limited to): ✅ Email, live chat, and phone support. ✅ Social media management ✅ Customer-focused copywriting ✅ Up-selling and cross-selling activities ✅ Order fulfillment ✅ Shipment management ✅ Returns management ✅ PayPal, Stripe, and Mollie dispute and chargeback management. ⭐ With 7+ years of experience in the consumer goods and technology industry, I can help you implement new ideas, and apply my expertise in areas such as email/chat copywriting, customer retention strategies, cross-sell and up-sell activities, and overall customer service messaging, workflows, and automation using the most popular ticketing systems. ⭐ Some of the tools and services I have used daily are: ✅ Shopify ✅ WooCommerce ✅ BigCommerce ✅ Amazon ✅ DSers ✅ Airtable ✅ Dropified ✅ Oberlo ✅ CJDropshipping ✅ Customer ✅ Freshdesk ✅ ZenDesk ✅ Gorgias ✅ HubSpot CRM and Service Hub ✅ Zoho CRM ✅ AirCall ✅ Asana ✅ Slack ✅ Google Sheets ⭐ Why choose me over other freelancers? ✅ Professionalism: a CUSTOMER-KING mindset, I employ my ability to handle demanding clients graciously and convert them into enthusiastic fans. ✅ Client feedback: I do everything necessary for clients to gain their TRUST. Customer reviews and comments on my profile are critical to me and the value I provide. ✅ Meeting deadlines: This is the core of my work as a freelancer. I focus on GIVING more than I expect to RECEIVE. I take pride in letting all my clients say "WOW". ✅ Responsiveness: Being extremely responsive and keeping all lines of communication easily open with my clients. ✅ Kindness: This is one of the greatest aspects of my life that I put into every job facet. Treating everyone with respect, understanding all situations, and genuinely wanting to IMPROVE my clients' problems. ⭐ If there is anything you need that was not explicitly mentioned above, please feel free to send a question about it. I'm always happy to help you out. ⭐ If you think I'm the right person to work well with you, please use the green "Invite" button in the upper right corner to contact me. I look forward to working with you. Best regards! Chegoun A.
    Featured Skill Virtual Assistant
    Business Development
    Business Management
    Phone Support
    Custom Ecommerce Store
    Customer Relationship Management
    Customer Care
    Customer Experience
    Prospect List
    Social Customer Service
    Virtual Assistance
    Ecommerce Order Fulfillment
    German
    Technical Support
    Customer Satisfaction
    Sales
  • $10 hourly
    • 4.7/5
    • (9 jobs)
    ⭐⭐⭐⭐⭐ "Yacoub is very responsive and delivered fast. The text to translate was really difficult, a scientific and long document hard to understand and she did really well. I highly recommand her." Raoul Lallemand, France. Je suis assistante virtuelle, traductrice et rédactrice web depuis plus de 5ans. Je suis passionnée d’écriture et de lecture surtout les biographies et les développements personnels. Rédacteur web | Freelance 2017 - Present
    Featured Skill Virtual Assistant
    Canva
    Slack
    Asana
    Customer Service
    Blog Writing
    Bilingual Education
    Virtual Assistance
    Google My Business
    French to English Translation
    Data Entry
    Website Translation
    English to French Translation
    Proofreading
    General Transcription
  • $5 hourly
    • 4.2/5
    • (168 jobs)
    I'm a native French speaker and since I graduated from university with my master’s degree in English, I have been offering professional customer support in French and English. I have performed inbound and outbound calls for many companies.
    Featured Skill Virtual Assistant
    General Transcription
    Administrative Support
    Virtual Assistance
    Teaching French
    Phone Communication
    Teaching English
    Data Entry
    English to French Translation
    French to English Translation
    Email Communication
  • $12 hourly
    • 4.9/5
    • (44 jobs)
    Hi, my name is Allegra. If you're looking for someone who's professionally experienced in customer service, cold calling, appointment setting, sales, and has a minimum 5 year record in these industries to place on the front line and trust with the integrity of your business, someone to wow yours prospect or customers, someone who's French is very articulate without an accent, then you need me. I provide value for your money whether on solid appointments, or a honest return on your investment for the hours that you're looking to pay in any industry. You're here reading this because this is the right person for the job. I've been in the customer service industry going on 5 years providing honest and efficient work. I'm a fast learner, I'm very good at multi-tasking, I'm determined, motivated, a numbers girl, and I know exactly how to get past a gatekeeper to the decision maker from mid to fortune companies. Whether the outreach is targeting mom & pops or C-level executive. I speak with conviction, and people listen. My profile won't demonstrate these skills that I can attribute to helping your business to being more successful, matter a fact, it doesn't proof anything much about me. That is why we should talk and give yourself the opportunity to prove this for yourself. I am here daily. Simply drop me an inbox and lets explore the possibilities of something lucrative in doing business together. Regards, Allegra
    Featured Skill Virtual Assistant
    Online Chat Support
    Customer Experience Research
    Administrative Support
    Customer Support
    Virtual Assistance
    Article Writing
    Microsoft Office
    Customer Service
    English to French Translation
    Order Fulfillment
  • $10 hourly
    • 4.8/5
    • (62 jobs)
    Welcome, you're in the right place! TOP-RATED (⭐️⭐️⭐️⭐️⭐️) freelancer on Upwork with 6 years of work experience, I'm consistently looking for continuous improvement. I am highly proactive and committed to maximizing every opportunity that I get. ✅ I’m capable of working in any kind of jobs due to my quick learning ability and sharp intellect. In 6 years as a French and English Freelancer, I worked on multiple projects in several industries, with companies in France, Canada, UK, Belgium, Denmark, and the USA. That made me more experienced and skilled with : ✔️ Customer service/Support ✔️ Customer satisfaction (being empathetic, turning customer anger into joy) ✔️ Zendesk, Loop, Trengo, Zoho, Gorgias, Magento, Intercom, Freshdesk, HubSpot, Shopify, and Gmail. ✔️ Email Handling ✔️ Phone based support ✔️ Technical Support ✔️ Email support ✔️ Handling inbound and outbound calls ✔️ Live Chat ✔️ Chat support ✔️ Administrative Support ✔️ Email communication ✔️ Customer care ✔️ Moderating social media comments ✔️ Managing disputes on Shopify, stripe, and PayPal ✔️ E-commerce/ Dropshipping (order processing, refunds, cancellations, and order tracking) ✔️ Airbnb back officer (answering customers' requests about booking, cleaning, and deposit) ✔️ Product Knowledge ✔️ Data Entry ✔️ Written and verbal communication ✔️ Virtual Assistance ✅ Please note: I'm also familiar with Microsoft Office, WordPress, WooCommerce, Google spreadsheet, Docs, Slack, Skype, and ClickUp. I am a multidisciplinary, fast learner, always willing to learn new skills, reliable, honest, and paying attention to detail. I have strong verbal and written communication skills and a decent work ethic. Feel free to contact me to discuss your project's details! In French 🔊 Je suis un spécialiste bilingue Français et Anglais de service client, support client et service après-vente. Avec 6 années d'experience, je suis en mesure de vous aider dans la gestion éfficace de votre Service Apres-Vente. Je peux également vous assistez dans la traduction de l'anglais en français de vos documents et contenus avec une excellent base en réferencement natural, la saisie de données, et de l'assistance virtuelle. Je suis disponible pour une aventure exceptionnelle avec vous. Cordialement, Valentin :)
    Featured Skill Virtual Assistant
    Virtual Assistance
    Technical Support
    Data Entry
    Email Communication
    Telemarketing
    Online Research
    Prospect List
    Data Scraping
    English to French Translation
    Email Support
    Customer Satisfaction
    English
    Customer Support
    Customer Service
    French
  • $5 hourly
    • 5.0/5
    • (3 jobs)
    FRENCH -ENGLISH I am an experienced Customer and Technical support Representative providing exceptional customer service through email and chat that shows and relays a genuine intention to help. I also have experience being a Virtual Assistant for a property management company and E-Commerce business support. I am looking for a home-based long term job, and would want become one of your assets in helping you grow your company or simply take part to accomplish your project. I can do multitasking. I love learning new things and focus in everything training because I love acquiring new knowledge and information. I am a quick learner as well and needs less super vision. I have different sets of skills which I can share and relevant on the given description of most job post. I am also an extensive user of Shopify, Woocommerce on top of my skills concerning troubleshooting basic issues or navigation on laptop/Desktop and mobile phones. I have set up my own Home office and reliable internet connection and computer which will definitely help me do the jobs effectively. AREAS OF EXPERTISE : ✔ Virtual Assistant ✔ Customer service(email, chat, social media, phone) using Zendesk, Slack, Skype, Freshdesk, WordPress, Shopify and other CRMs ✔ Customer Support ✔ Administrative support. ✔ Translation (English-French) ✔ Order processing in various online shopping stores. ✔ Web Research. ✔ Data Entry. ✔ Facebook ✔ Instagram... ✔ Voice over ✔Google Meet, Zoom Customer service is one of the products that I have. Hiring me as part of your team is a guaranteed great décision. I'm very excited to be part of your team and hoping to hear from you soon. Thanks :) Votre succès est également le mien.
    Featured Skill Virtual Assistant
    English to French Translation
    Customer Satisfaction
    Virtual Assistance
    WooCommerce
    Shopify
    Dropshipping
    Slack
    Community Management
    Freshdesk
    Zendesk
    Customer Service
    English
    French
    Email Communication
    Data Entry
  • $5 hourly
    • 5.0/5
    • (5 jobs)
    Votre Assistant Virtuel dédié à simplifier votre charge de travail et à maximiser votre efficacité. Avec une expérience solide dans le domaine de l'assistance administrative et du service client, je suis prêt à vous offrir un support exceptionnel pour faire progresser vos projets. Mes services : - Gestion Administrative : Prise en charge de la gestion des emails, la création de documents professionnels et d'autres tâches administratives pour vous permettre de rester concentré sur vos objectifs. - Assistance Virtuelle : Besoin d'aide pour la recherche en ligne, la préparation de présentations ou la gestion des réseaux sociaux ? Je suis là pour vous soutenir de manière proactive et efficace. - Service Client : Offrez à vos clients une expérience exceptionnelle avec mon assistance dans la gestion des requêtes, le support par chat ou par email, et la résolution des problèmes. Mes Outils de travail: Je maîtrise les outils de productivité tels que Google Workspace (Docs, Sheets, Slides), Trello, Slack, et d'autres applications essentielles pour une collaboration efficace à distance. Mes compétences en design et en développement web me permettent de travailler avec des outils et technologies comme Canva, Photoshop, Capcut, Html, Css, Php, MySql, Laravel, Wordpress, Shopify et bien d'autres. Si vous recherchez un assistant virtuel fiable et efficace pour vous accompagner dans la croissance de votre activité, je suis prêt à commencer dès maintenant.
    Featured Skill Virtual Assistant
    Adobe Illustrator
    Adobe Photoshop
    Branding
    Corporate Branding
    Product Design
    Email Design
    Logo Design
    French
    Shopify Dropshipping
    Shopify
    WordPress Website
    Canva
    Commenting
    Email Support
    Virtual Assistance
  • $15 hourly
    • 5.0/5
    • (6 jobs)
    Motivated and hardworking person eager to learn. Pro active and reliable. With the attitude to do it. Strong computer skills. As a versatile content writer and multitasking digital marketing specialist, I'm your go-to resource for elevating your online presence. With expertise in copywriting, blogging, social media, SEO, and more, I craft holistic strategies that engage your audience and drive conversions. I leverage cutting-edge tools like Google Analytics, SEMrush, Hootsuite, and Mailchimp to provide in-depth insights and effective campaigns. Whether you need compelling content strategy, expert SEO optimization, or targeted advertising campaigns, I'm here to help you achieve your marketing goals.I am looking for opportunities to fully utilize and further enhance my skills, knowledge and experience to meet the challenges of today's changing work environment. My working hours are flexible. Open to long term and short term contracts.
    Featured Skill Virtual Assistant
    Graphic Design
    Logo Design
    Facebook Post
    Canvas
    Digital Strategy
    Marketing Communications
    Sales Copywriting
    SEO Strategy
    Social Media Content Creation
    Odoo Administration
    Administrative Support
    Advertising Management
    Virtual Assistance
    Copywriting
  • $20 hourly
    • 5.0/5
    • (9 jobs)
    Bonjour, je suis Constant, un expert en automatisation sur GoHighLevel avec plus d’un an d’expérience à aider des entreprises comme la vôtre à simplifier leurs opérations et maximiser leur efficacité. Avant de me spécialiser dans GHL, j’ai travaillé en tant qu’assistant virtuel, ce qui m’a permis de développer une solide compréhension des besoins opérationnels des entreprises et des outils nécessaires pour gagner en productivité. 🎯 Ce que je peux faire pour vous : - Configuration complète de vos systèmes GHL pour automatiser vos processus marketing, ventes et service client. - Création de workflows personnalisés pour convertir plus de prospects en clients. - Optimisation de campagnes CRM pour augmenter vos taux de conversion. Intégration d'outils tiers pour une solution 100% adaptée à vos besoins. 💡 Pourquoi travailler avec moi ? - Une expérience pratique et polyvalente, combinant mes compétences en automatisation avec ma compréhension des besoins opérationnels acquise en tant qu’assistant virtuel. - Solutions sur mesure adaptées à vos objectifs d'affaires. - Communication fluide et collaboration proactive pour des résultats rapides et durables. 📈 Résultats obtenus : - Réduction significative des tâches manuelles pour mes clients. - Mise en place de systèmes performants qui génèrent des revenus de manière autonome. Vous cherchez un partenaire qui comprend à la fois les défis opérationnels et la puissance des outils d’automatisation comme GoHighLevel ? Contactez-moi dès aujourd’hui pour discuter de votre projet !
    Featured Skill Virtual Assistant
    General Transcription
    Online Research
    Customer Service
    Telemarketing
    Virtual Assistance
    Cold Call
    Social Media Content Creation
    Subtitles
    Social Customer Service
    Data Entry
    Online Chat Support
    Social Media Management
    Email Support
  • $8 hourly
    • 5.0/5
    • (23 jobs)
    🔹Maximize your productivity with versatile and expert assistance! With over 10 years of experience, I specialize in helping businesses manage administrative tasks, enhance customer relationships, and boost sales. I am a highly skilled Virtual Assistant, Telemarketer, Cold Caller, Customer Service Specialist, and Translator, proficient in French, Spanish, and English, with exceptional multitasking abilities. My employers have always been elated with my performance and I have only left positions to move onto better positions. I have completed thousands of varied tasks and I have an immense skill set. I am hard-working, meticulous, efficient and a true all-around assistant with the ability to multitask & handle all aspects of business, while increasing overall productivity with efficient work. 🎯My mission is to exceed expectations and build lasting partnerships through efficient communication and outstanding results. ✅Administrative Support Specialist ❤: +5 years of experience in multi-tasking roles, including administrative support, personal assistance, project and task management, email and calendar management, file management, and data entry. ✅Telemarketing & Sales❤: +4 years as a bilingual French-Spanish telemarketer and sales manager in a call center. My tasks include: sales, cross-selling, cold calling, after-sales service, Customer Service, Online Chat Support, Customer Support, Customer Satisfaction, Phone Communication, training, and managing agents. ✅Translation and Transcription ❤: +7 years of professional experience as a trilingual translator and transcriber in French, Spanish, and English. 100% accuracy in all my translation and transcription tasks. My tasks include: translating and transcribing all types of documents from French to Spanish, Spanish to French, and from English to French and Spanish. 💎 I am skilled with CRM tools and quickly adapt to new systems. My employers value my hard work, attention to detail, and dedication. I’ve handled thousands of tasks efficiently, contributing to business growth through multitasking and productivity. 🥇Prioritize delivering quality results. Let’s collaborate for a successful partnership! ☎📞Contact me today for reliable, professional assistance tailored to your needs. Best regards, Sèdonou Théonas MAHUNON
    Featured Skill Virtual Assistant
    Spanish
    Cold Calling
    Customer Satisfaction
    Phone Communication
    Email Communication
    Data Entry
    Executive Support
    Virtual Assistance
    Administrative Support
    Email Support
    Online Chat Support
    Customer Service
    Customer Relationship Management
    Telemarketing
    Customer Support
  • $12 hourly
    • 4.8/5
    • (6 jobs)
    With over three years of experience, I am a versatile and dedicated Virtual Assistant. Creative and proactive, I am constantly seeking new collaborations to enhance my skills and explore new professional opportunities. My goal is to provide reliable, efficient, and tailored support for all your projects. MY SERVICES Document typing, proofreading, and editing Audio, video, and text transcription Chat and customer service (back office: email, SMS, social media) Design of posters, flyers, brochures, and logos Creation of professional slides (CVs, theses, presentations) Are you looking for an expert to bring your projects to life? I am the solution you need.
    Featured Skill Virtual Assistant
    Microsoft PowerPoint
    Data Entry
    Online Chat Support
    General Transcription
    Copywriting
    PDF Conversion
    Translation
    Virtual Assistance
  • $5 hourly
    • 5.0/5
    • (1 job)
    Mon rôle est de permettre à des individus et à des organisations d’éliminer les obstacles à la communication et à trouver de meilleurs moyens d'entrer en contact avec leur public, de pouvoir communiquer et se comprendre partout dans le monde, en utilisant comme outils l'anglais et le français. My role is to enable individuals and organizations to remove every communication barriers and find better ways to connect with their audiences, to communicate and understand each other around the world, using English and French as tools.
    Featured Skill Virtual Assistant
    Film Dubbing
    Virtual Assistance
    English to French Translation
    French
    English
    Translation
  • $8 hourly
    • 4.9/5
    • (30 jobs)
    🎯 Ambitious Entrepreneur Seeking Expert Virtual Assistance? You're in the right place. As a determined entrepreneur focused on growing your business, administrative tasks and customer service management can quickly become overwhelming, stealing precious time that could be dedicated to your development. I'm Stevie, a Freelancer ���� TOP RATED ������ and a creative multitasker. As a virtual assistant specializing in administration and customer service, I aim to simplify your professional life. My Services: ✅ Expert Administration: Efficiently manage your emails, obtain impeccable reports and professional documents, benefit from impactful blogs, maintain an organized schedule, and ensure impeccable secretarial work. My skills also include data entry, transcription, and customized CV design. ✅ Exceptional Customer Service: Respond professionally to customer questions, rigorously manage complaints to ensure satisfaction, and implement surveys to gather feedback, thereby improving your products and services. Why Collaborate With Me? ✅ Time Optimization: Benefit from optimal time management. ✅ Increased Productivity: Access increased productivity. ✅ Focus on Growth: Concentrate fully on the growth of your business. ✅ Potential Revenue Boost: Potentially increase your revenue. ✅ Dynamic, motivated, and equipped with an innovative sense of customer service, I'm ready to collaborate with you. Whether you're an entrepreneur, e-commerce professional, or information expert, entrust me with your administrative tasks, customer service, or even your social media management. Contact me today to discuss your specific needs, and together, let's complete your goals. I look forward to unlocking your full potential! 🚀 💼 Vous êtes un entrepreneure ambitieux Cherchant une Assistance Virtuelle Expertisée ? Vous êtes au bon endroit. Vous êtes un entrepreneur résolu à concentrer vos énergies sur la croissance de votre entreprise. Pourtant, les tâches administratives et la gestion du service client peuvent rapidement devenir écrasantes, volant le temps précieux qui pourrait être consacré à votre développement. Je suis Stevie, une Freelancer ���� TOP RATED ������ et une professionnelle multitâche créative. En tant qu'assistante virtuelle spécialisée dans l'administratif et le service client, ma mission est de simplifier votre vie professionnelle. Mes Services : ✅ Administration Expertisée : Gérez efficacement vos courriels, obtenez des rapports et des documents professionnels impeccables, bénéficiez de blogs percutants, maintenez un agenda organisé, et assurez-vous d'un travail de secrétariat impeccable. Mes compétences comprennent également la saisie de données, la transcription, et la conception de CV personnalisés. ✅ Service à la Clientèle Exceptionnel : Répondez professionnellement aux questions des clients, gérez les réclamations avec rigueur pour garantir leur satisfaction, et mettez en place des enquêtes pour recueillir leurs commentaires, améliorant ainsi vos produits et services. Pourquoi Collaborer Avec Moi ? ✅ Optimisation du Temps : Bénéficiez d'une gestion du temps optimale. ✅ Productivité Accrue : Accédez à une productivité accrue. ✅ Concentration sur la Croissance : Concentrez-vous pleinement sur la croissance de votre entreprise. ✅ Potentiel de Chiffre d'Affaires Augmenté : Augmentez potentiellement votre chiffre d'affaires. ✅ Dynamique, motivée, et dotée d'un sens innovant du service client, je suis prête à collaborer avec vous. Que vous soyez entrepreneur, e-commerçant, ou professionnel de l'information, confiez-moi vos tâches administratives, le service client, voire même la gestion de vos réseaux sociaux. Contactez-moi dès aujourd'hui pour discuter de vos besoins spécifiques, et ensemble, atteignons vos objectifs. J'ai hâte de libérer tout votre potentiel ! 🚀
    Featured Skill Virtual Assistant
    Customer Engagement
    Ticketing System
    Typing
    Ecommerce Support
    Communication Skills
    Customer Support
    WooCommerce
    PowerPoint Presentation
    French
    Administrative Support
    General Transcription
    Virtual Assistance
    Customer Service
    Proofreading
    Data Entry
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