Hire the best Virtual Assistants in Cotonou

Check out Virtual Assistants in Cotonou with the skills you need for your next job.

Clients rate Virtual Assistants
Rating is 4.6 out of 5.
4.6/5
based on 236 client reviews
Bonheur G. K.
$30/hr
  • Trophy Icon Virtual Assistant
  • SEO Writing
  • Product Description
  • English to French Translation
  • Finance
  • Landing Page
  • Press Release
  • Marketing
  • Technology
  • Gambling
  • Cryptocurrency
  • Travel & Hospitality
  • Social Media Content
  • Real Estate
  • Health & Fitness

I have multiple experiences in french editing. It’s been 7 years right now I’m doing this job so, let me tell you that I’m used to make some deep researches to improve and increase my knowledge about a topic I’m charge to before to write on. However, what are the topic I am used to write on? : Health, nutrition, tech, web marketing, movies, music, sport, literature, real estate, personal development, spirituality, SEO… but not fashion and finance. I have worked with 2 different editorial groups all along those 5 years as it is explained in my video. A part from those skills I’m poet and musician, to say so I’m a slamer. I have an album...

Valentin A.
$10/hr
  • Trophy Icon Virtual Assistant
  • Social Media Marketing
  • Google Ads
  • Facebook Advertising
  • French
  • Customer Service
  • Shopify
  • Zendesk
  • Lead Generation
  • English to French Translation
  • PPC Campaign Setup & Management
  • Customer Satisfaction
  • Customer Support
  • Social Media Advertising
  • Freshdesk

As a (⭐️ ⭐️ ⭐️ ⭐️) TOP-RATED FREELANCER in Digital Marketing Assistant (Facebook Ads - SMM - SEM - Pay Per Click - Google Ads expert) and Customer Service/Support Pro (E-mail handling - live chat - inbound call managing), I am the right person to perfectly help you and your company with a quick turnaround! ✅ Please note : I am a native French speaker and fluent in English. In today's customer service-oriented society, timely, friendly, proactive service is aimed to improve future business growth. In working on a lot of projects in 4 years for several industries, I have become more skilled in : Social Media Marketing (SMM) *** Facebook...

Edwige A.
$10/hr
  • Trophy Icon Virtual Assistant
  • Customer Service
  • Shopify
  • Zendesk
  • Online Chat Support
  • Email Handling
  • Administrative Support
  • Social Media Management
  • Data Entry
  • LinkedIn Recruiting
  • Lead Generation
  • Draft Correspondence
  • Researcher

Hello dear client Thanks for visiting my profile. I'm Edwige (TOP RATED Freelancer on Upwork) and I am a French native speaker with a good level in English. As a Professional and versatile freelancer with a long academic career, I am dynamic, proactive, and responsible. Always ready to take on challenges. I guarantee the satisfaction of your customers. I am the perfect person to provide you with high-quality work with a quick turnaround time! I am a holder of a Master's degree in Marketing and Communication. I have five years of experience in taking charge of customers. From my background and my experience, I do know the customers value....

Herve S.
$10/hr
  • Trophy Icon Virtual Assistant
  • French
  • Customer Support
  • Customer Service
  • Customer Experience
  • Customer Satisfaction
  • Email Handling
  • Facebook Ads Manager
  • Facebook Advertising
  • Social Media Management
  • Content Production
  • YouTube
  • Content Creation
  • Content Editing
  • eCommerce

Hello! AS ⭐⭐⭐⭐⭐ TOP RATED PLUS FREELANCER, I am one of the top 3% most excellent on Upwork, with dozens of happy customers around the world. After several years of experience with many successful companies in Europe and US, I can say without a shadow of a doubt that I am the right person to take your business to the next level. In fact my name is Herve, I am graduated at school in Business, leadership and Marketing at Van Duyse Entrepreneurial Leadership Institute and I have 5 years’ experience working with several successful companies. As goal oriented and organized professional, I take pride in completing assignments on time and with...

Lucas G.
$10/hr
  • Trophy Icon Virtual Assistant
  • Customer Support
  • English to French Translation
  • Data Entry
  • Email Handling
  • Social Media Management
  • French
  • Customer Service
  • Shopify
  • Email
  • Freshdesk
  • English
  • Facebook
  • French English Accent

Do you have E-commerce stores? Do you want to better manage your service and increase customer satisfaction? Would you like to have your documents or websites translated to target the English or French speaking market? Are you looking for a good virtual assistant who will assist you every day? Or any other reason to increase the profitability of your store! If so, then you've come to the right place. Hello,my name is Lucas and I have over 5 years of experience in customer service management for online stores, translation and virtual assistance. I've been ranked best freelancer for several years and all my clients have been totally...

Gbeto C.
$10/hr
  • Trophy Icon Virtual Assistant
  • French
  • Customer Service
  • Email Handling
  • Live Chat Operator
  • SEO Writing
  • Blog Content
  • Shopify
  • English to French Translation
  • Translation
  • Zendesk
  • Answering Product Questions

¤ Professional customer support manager French/English. TOP-RATED Freelancer on Upwork.   Remark: I am "native French speaker" and "I am conversational in English. ¤ ""Gmail ticketing solution"" / Email processing"" / ""Research customer order information on Shopify"". ""Assist in tracking customer packages""/""Issue refunds according to your refund policy"" / ""Social media management // Live chat via Facebook and Instagram"" ""Zendesk ticketing solution""/ ""Freshdesk & Gorgias ticketing solution"". ¤ I can provide excellent customer service in all media. I have worked in customer service for over two years in various roles. ¤ Maintain...

Aboni A.
$10/hr
  • Trophy Icon Virtual Assistant
  • Subtitles
  • Transcription
  • Data Entry
  • Google Spreadsheets
  • Microsoft Excel
  • Microsoft Word
  • WordPress
  • Databases
  • French
  • Word Processing
  • Search Engine Optimization
  • Transcription Timestamping
  • Adobe PDF
  • Typing

I am data entry and web research specialist. As a highly motivated person, I have the ability to build long-term business relationships with you. However, I am focused, hard-working and reliable person with great attention to detail and the ability to work effectively. Please note that I am experienced in the following : ✓ Data entry ✓ Lead generation ✓ Data collection ✓ Web research ✓ Database creation ✓ PDF conversion to Excel or Word ✓ WordPress ✓ CRM database ✓ Web Research/Internet Research ✓ Virtual Assistant/Personal Development. Why me and not other freelancers ? ✅ Excellent feedback from my previous clients ✅ Excellent...

Jean-Michel Mahuenan H.
$15/hr
  • Trophy Icon Virtual Assistant
  • Article Rewriting
  • Proofreading
  • Search Engine Optimization
  • Blog Content
  • Landing Page
  • French to English Translation
  • Blog Writing
  • Website Content
  • SEO Writing
  • Content Writing
  • French
  • English
  • Translation
  • English to French Translation

Professional web copywriter and passionate about digital marketing for over 4 years now, I deal with any subject proposed to me. I am at your disposal to meet all your expectations in terms of writing. I like work well done and I guarantee you a quality service. My specialties are : ==> Content Writing & Copywriting : website pages, products descriptions, blog posts, SEO optimised texts... ==> Rewritting : offer your readers unique content to avoid plagiarism. ==> Proodreading : Offer your readers the content they are looking for.

Darius V.
$10/hr
  • Trophy Icon Virtual Assistant
  • French English
  • Translation
  • Online Writing
  • Email Communication
  • Editing & Proofreading
  • French
  • Newsletter Writing
  • Journalism Writing
  • SEO Writing
  • Creative Writing
  • Content Writing
  • Blog Writing
  • Microsoft Excel
  • English to French Translation

Greetings! Are you looking for a patient, organized, reliable and fast learning freelancer who will provide you with high quality work and who will follow your requirements accurately and professionally? You knock at the right door. I am a native and privately educated French speaker and have been completely bilingual and highly proficient in English. With 5 years experience, I am graduated both in English Applied Linguistics and International Trade. My Skills: ✅ Translation (English to French & French to English) ✅ Admin support ✅ Email support ✅ Virtual or personal assistance ✅ Administrative tasks ✅ Market research (Market analysis,...

Jesugo Henriette H.
$8/hr
  • Trophy Icon Virtual Assistant
  • Data Entry
  • Customer Service
  • Social Media Marketing
  • CRM Software
  • Social Media Management
  • Video Transcription
  • Audio Transcription
  • Gorgias
  • Email Support
  • Freshdesk
  • Content Writing
  • Zendesk
  • Translation

Welcome to my profile: ✅ After sales service ✅ Translation✅ Virtual assistant ✅ Some customer reviews✅ ⭐⭐⭐⭐⭐5.0 "Good listening and understanding of the work to be done, available very quickly when needed Henriette provides a great job! She also knows how to make some sacrifices and work beyond what was planned when necessary, I recommend!"⭐⭐⭐⭐⭐ 5.0 "available, offers ideas for the development of the client's business I highly recommend this freelancer. If you want results quickly hire Henriette".⭐⭐⭐⭐⭐ 5.0 "We were pleased with the performance, flexibility and completion of the work by this contractor. Thank you very much".⭐⭐⭐⭐⭐ 5.0...

Romaric Vihotogbe S.
$10/hr
  • Trophy Icon Virtual Assistant
  • Customer Service
  • French English
  • Email Handling
  • Shopify
  • Data Entry
  • Live Chat Operator
  • Email Technical Support
  • Freshdesk
  • PayPal Plugin
  • Order Fulfillment
  • Customer Support
  • Multitasking
  • Social Media Management
  • Communications

Welcome to my profile! I am an Upwork Top Rated virtual assistant. My top priority is to always put myself at the service of others to provide them with better quality work within the agreed deadlines. I am a native French speaker who speaks fluent English. With my 6 years of experience in industry and superior education, I am a full time freelancer, highly experienced administrative assistant and customer support expert. I have strong experience in handling different tasks of Customer Service, whether it be through email, phone or live chat with a perfect expertise in utility applications such as: Gsuite, Zendesk, Freshdesk, Slak... I...

Romeo L.
$7/hr
  • Trophy Icon Virtual Assistant
  • Customer Service
  • Insurance Consulting
  • Insurance & Risk Management
  • Insurance Agency Operations
  • Vehicle Insurance
  • Zendesk
  • Data Entry
  • Translation
  • Google Suite
  • Insurance Policy Analysis
  • Liability Insurance
  • Researcher
  • Google Docs

TOP RATED sur UPWORK, avec près de 5 ans d’expérience professionnelle en entreprise, je me mets aujourd’hui à votre disposition afin de vous offrir mes différents services et mon savoir-faire dans les domaines de la gestion de la clientèle et de l’assistance virtuelle en langue française. Je m’engage ici à vous fournir une meilleure assistance afin de vous aider dans l’atteinte de vos différents objectifs. Ainsi je reste disponible pour : 📌 La gestion de la clientèle de votre entreprise ; 📌La gestion du Service Après-Vente (Zendesk, Gmail, Outlook) ; 📌L’assistance virtuelle (Slack,Dendreo) ; 📌Les saisies de données sur MS-Excel et...

Accomplie D.
$6/hr
  • Trophy Icon Virtual Assistant
  • Zendesk
  • Freshdesk
  • Online Chat Support
  • Social Media Management
  • French
  • Customer Service
  • Email Communication
  • Live Chat Operator
  • French to English Translation
  • Facebook
  • French English Accent
  • Customer Support Plugin
  • Shopify

Hello, I am Accomplie, an expert in online store management. If you own an e-commerce store or drophipping in general, you have a branded store or a subscription site, and you are currently looking for an efficient, reliable and very intuitive customer service (SAV), I would be happy to offer you my services. I master all the contours of customer service management whether it be: Dispute management on Stripe and PayPal, responding to messages via Gmail on Trustpilot, on Facebook, on Instagram. I also know and master all the necessary tools: (Zendesk; Freshdesk, Shopify, 17track, Printful, Clickup, Monday - Woocommerce / Wordpress,...

Angele A.
$7/hr
  • Trophy Icon Virtual Assistant
  • SEO Writing
  • Article Writing
  • Blog Writing
  • Transcription
  • Customer Support
  • French - European
  • French Proofreading
  • Email Handling
  • Customer Service
  • Consumer Goods
  • Live Chat Operator
  • Community Management
  • English to French Translation

Hello ! You are in dire need of a specialist in French writing to satisfy your dissatisfaction in this field! Then I am the ideal collaborator you have always dreamed of. You can count on me simply for several reasons. First of all, I am a passionate web copywriter with several years of experience to my credit (more than 4 years of experience). Indeed, I am a highly motivated web content writer who can create innovative content to support your initiatives aiming for top positions in search engine results. My general knowledge as well as my professional and academic background give me the qualified profile and ability to...

Sonia N A A.
$20/hr
  • Trophy Icon Virtual Assistant
  • Customer Service
  • Social Media Marketing
  • Search Engine Optimization
  • Administrative Support
  • French
  • Email Communication
  • Proofreading
  • Internet Research
  • Communications
  • Facebook
  • Instagram
  • Telemarketing
  • Sales
  • Market Research

Thanks for having a look at my profile! You have one or more online stores but don't have the material time to provide after-sales service. Are you interested in a customer service representative who can provide high quality service? I am your solution and I can start right away! I just need to know your terms & conditions then your refund policy. I am already familiar with CRM such as Zendesk, Freshdesk, Intercom, Gorgias and Hubspot. In addition, I know how to deal with angry customers. I also have experienced working with different platforms like Shopify, Oberlo, Aliexpress and I am a champion in terms of providing high quality...

Charif A.
$10/hr
  • Trophy Icon Virtual Assistant
  • Sales & Marketing
  • Telemarketing
  • Customer Experience & Shopper Insights
  • Customer Satisfaction
  • eCommerce
  • Multitasking
  • Team Management
  • Lead Generation
  • Customer Relationship Management
  • Zendesk
  • Customer Service
  • Outbound Sales
  • Data Entry
  • Ticketing System

With several years of experience acquired as a client advisor, telemarketer, marketing project manager and supervising a team of call center agents. I can bring a plus within your company or project to increase its productivity thanks to my skills in: - Provide after-sales service and customer support, adequate and oriented towards customer satisfaction ( Zendesk, Freshdesk, Gmail, Outlook) - Develop a superb customer relationship thanks to my sense of listening, dynamism , and respect - Telesales and Teleprospecting with great ease to adapt to all types of sectors of activity. (B2B and B2C) - Great ease in adapting to different call...

Theresa A.
$15/hr
  • Trophy Icon Virtual Assistant
  • English to French Translation
  • Editing & Proofreading
  • French to English Translation
  • Customer Service
  • Social Media Management
  • Shopify
  • French Tutoring
  • Customer Support
  • Microsoft Excel
  • French English Accent
  • Proofreading
  • French
  • Contract Translation
  • Business Translation

Greetings, I am bilingual in French and English. I offer the following services : -Customer service/Support -virtual assistant, social media management -translation ( French/English ) -french teacher -transcription (French/English) -Lead generation -reviews and research -data entry I deliver my services while meeting all requirements and deadlines in various projects given to me. - I understand clients' needs and want to meet them - I satisfy all my customers - I always maintain a long-term working relationship with my clients -I am a dedicated and motivated person who consistently produces a positive and professional result for...

Georges Wilfried K.
$15/hr
  • Trophy Icon Virtual Assistant
  • French Proofreading
  • Customer Service
  • Online Research
  • Microsoft Excel
  • Administrative Support
  • Data Entry
  • General Transcription
  • Lead Generation
  • Email Support
  • Internet Research
  • Google Docs
  • Phone Communication
  • HubSpot

Hello, My name is Georges. I have a Master's degree in Project Management and Planning and a Bachelor's degree in English. During three years of working with a digital communication agency in Benin, I have acquired knowledge and skills that can be very useful to you in the development of your business. I served as a Virtual Assistant: managing administrative tasks and e-mails. During this time I developed very good written and oral communication skills. I have the ability to work under pressure. I am also used to working both in a team and independently and I know how to take responsibility. Very determined and rigorous, I know how to adapt...

Moufid Y.
$10/hr
  • Trophy Icon Virtual Assistant
  • Email Support
  • Communication Etiquette
  • Customer Support
  • Email Handling
  • Phone Support
  • Internet Research
  • Administrative Support
  • Phone Support
  • Phone Communication
  • Data Entry
  • Shopify
  • Order Tracking

J'ai plus de 10 ans d'expérience dans le service à la clientèle et le support technique français. Je suis très motivé, j'apprends vite et je suis extrêmement orienté vers les tâches. J'aime construire une routine ou un processus et travailler autour d'elle et grâce à mes années d'expérience, j'ai développé d'excellentes compétences en service à la clientèle et en établissement de relations. Je donne tout ce que je fais avec 100% d'engagement et de dévouement. J'ai une attitude téléphonique professionnelle et positive, je peux fournir une assistance par e-mail, des tickets et une assistance téléphonique et je crois fermement qu'il faut bien...

Nobel L.
$20/hr
  • Trophy Icon Virtual Assistant
  • Graphic Design
  • Microsoft Office 365 Administration
  • Technical Support
  • Customer Support Plugin
  • Office 365
  • Client Management
  • Customer Service

Having gained several years of experience as an M365 Consultant: - Office 365 : Deployment and Admin - Office 365 technical support (email issues, sharepoint, onedrive, teams). - Windows server 2012, 2016 deployment and Admin - Azure Active Directory configuration, Sync, admin I also have a good knowledge of several technological products including : MS 365 - Windows Server - Cisco Products (Meraki) - Bitdefender

Gildas H.
$10/hr
  • Trophy Icon Virtual Assistant
  • Customer Support
  • Salesforce
  • Magento
  • Zendesk
  • Live Chat Operator
  • Shopify
  • Product Description
  • Translation
  • SEO Writing
  • Microsoft Word

Hi there! I am Gildas, an experienced Admin & Customer Service Assistant with over 6 years experience in a lot of different companies in Benin, France, Canada and USA. I have a Bachelor in International Business and had the opportunity to work in Export / Import / Purchasing and Logistics field. You can trust me to help you evolve your business and below are the details of what I can do: - Email, Tickets and Live Chat - Data Entry ( Microsoft Office, Google Tools and Trello ) I am also familiar with: - Asana - Shopify - Zendesk - Manychat - Shipstation - Salesforce - Magento I am Multi-Tasking, Organised, Proficient and Eager to learn....

Israel Obei D.
$10/hr
  • Trophy Icon Virtual Assistant
  • AliExpress
  • Email Support
  • Helpdesk
  • Translation
  • Customer Support Plugin
  • Customer Service
  • Article Writing
  • Social Media Management
  • Transcription
  • Advertising
  • SEO Writing
  • Review or Feedback Collection
  • Administrative Support
  • Dropshipping

Hello dear customers, My name is Obei. First of all, I want to thank you for choosing me in this competitive market. So let me ask you the following question: Are you looking for someone to provide top-quality work? Look no further, because I am the right person for your project. I have over eight years of experience and have been TOP RATED in online work. As a freelancer, I work in the following areas: *Customer Service *Virtual assistant *Translation (EN-FR/FR-EN) *French transcription *Social media management *Writing SEO content articles *Facebook and Trustpilot reviews management *Dispute management (Paypal/Stripe/Klarna). Indeed, I am...

Regina H.
$10/hr
  • Trophy Icon Virtual Assistant
  • Zendesk
  • Email Support
  • Google Suite
  • Translation
  • Content Writing
  • Transcription
  • Canva
  • Voice Talent
  • Social Media Content Creation
  • Freshdesk
  • Gorgias
  • Article Writing
  • Database
  • Marketing

Hello! My name is Regina. I'm french speaking and I have a degree in Corporate Communication. I'm perfect to manage your social media accounts and interact with your clients/followers. Likewise, I have been trained in English and which allow me to hold a conversation in those two languages and made my profile more bilingual. Furthermore, I have been working as a customer care service agent, and I master CRM tools. My skills : 👉🏾Social media management (Scheduling post with Hootsuite, Business suite manager) 👉🏾 Canva Specialist 👉🏾 Social Media Marketing 👉🏾 Customer Service 👉🏾 email handling 👉🏾 order tracking 👉🏾 order processing...

Principe D.
$7/hr
  • Trophy Icon Virtual Assistant
  • French to English Translation
  • General Transcription
  • French to English Translation
  • Shopify
  • English to French Translation
  • Social Media Management
  • Customer Service
  • AliExpress
  • Email Communication
  • Live Interpretation
  • Researcher
  • Error Detection

✅🦅🦅100% Top-Rated Customer Service Representative and English/Translator. I am native French with an advanced English level (Written and Spoken) and basic Spanish. I will leverage my proven skills and abilities in real life to generate a compelling translation for Web sites, Books, Blog Posts, Product descriptions, Children's books, Articles, User manuals, etc... I translate from English to French and vice versa. I am detail-oriented and highly passionate about Translation and Customer Service Management. I guarantee you quality work. Our collaboration will never leave you unsatisfied. I am ready to work with you on any project (big,...

Frederica Carolle D Dite k  A.
$30/hr
  • Trophy Icon Virtual Assistant
  • Graphic Design
  • Page Layout Design
  • Ebook Design
  • Formatting
  • Book Editing
  • Presentation Design
  • Cards & Flyers
  • Print Design
  • Canva
  • Microsoft PowerPoint
  • Affinity Designer
  • French

➢ Ebook. ➢CANVA. ➢ Ebook design and layout in Canva ➢ Translate English/French. ➢ Digital Marketing Ebook Translation. ➢ Email translation ➢Blog articles translation Are you searching for a layout in Canva of a document, ebook, or just a copy of an existing ebook layout? I'm your candidate. Want to translate a document from English to French? And then format it in Canva? Either way, I am your candidate. Or even more, do you want to have an ebook design template according to your graphic design in Canva? I am your candidate What my clients say about my translation and ebook design services in Canva:...

Remy D.
$10/hr
  • Trophy Icon Virtual Assistant
  • French
  • Google Docs
  • Google Sheets
  • English
  • Email Support
  • Customer Support
  • Customer Service
  • Problem Solving
  • Shopify
  • Social Media Management
  • Data Entry
  • Microsoft Excel
  • File Maintenance
  • Phone Support

Hi I am Remy Dedji, a multilingual virtual assistant and customer support specialist with a strong experience of over 3 years. I have a good knowledge of email handling, online chat, and phone support when interacting with French and English-speaking customers. I also have a good knowledge of translations with the language pair (French/English), ranging from technical, general, legal, and medical to IT translations. My services are not limited to the above, if you need something else kindly slide to my dm lets have a conversation. Thank you. Best Regards Remy

Sena H.
$8/hr
  • Trophy Icon Virtual Assistant
  • Shopify
  • Customer Service
  • Translation
  • Email Handling
  • Live Chat Operator
  • Dropshipping
  • Lead Generation
  • Zendesk
  • Call Handling
  • Word Processing
  • Data Entry
  • Marketing Strategy
  • Call Center Management
  • Transcripts

✅ Top Rated Upwork Freelancer with over 4-Years in Customer Service Representative. My goal is to provide you with honest, reliable and timely support. ✅ Customer loyalty, fast response times ✅ Open and clear communicator, with a well-organized approach and conscientious nature. ✅ Responding to an average of 150-200 e-mails and 150-200 calls per day, addressing customer inquiries, resolving problems and providing product information. ✅ Respond quickly and accurately to customer questions, provide effective solutions ✅ Experience working in a fast paced environment with a large influx of tickets ✅ Evaluation of customer information to...

$NaN/hr

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