Hire the best Virtual Assistants in Cotonou, BJ

Check out Virtual Assistants in Cotonou, BJ with the skills you need for your next job.
  • $12 hourly
    Hi, my name is Allegra. If you're looking for someone who's professionally experienced in customer service, cold calling, appointment setting, sales, and has a minimum 5 year record in these industries to place on the front line and trust with the integrity of your business, someone to wow yours prospect or customers, someone who's French is very articulate without an accent, then you need me. I provide value for your money whether on solid appointments, or a honest return on your investment for the hours that you're looking to pay in any industry. You're here reading this because this is the right person for the job. I've been in the customer service industry going on 5 years providing honest and efficient work. I'm a fast learner, I'm very good at multi-tasking, I'm determined, motivated, a numbers girl, and I know exactly how to get past a gatekeeper to the decision maker from mid to fortune companies. Whether the outreach is targeting mom & pops or C-level executive. I speak with conviction, and people listen. My profile won't demonstrate these skills that I can attribute to helping your business to being more successful, matter a fact, it doesn't proof anything much about me. That is why we should talk and give yourself the opportunity to prove this for yourself. I am here daily. Simply drop me an inbox and lets explore the possibilities of something lucrative in doing business together. Regards, Allegra
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Online Chat Support
    Customer Experience Research
    Administrative Support
    Customer Support
    Virtual Assistance
    Article Writing
    Microsoft Office
    Customer Service
    English to French Translation
    Order Fulfillment
  • $8 hourly
    Hello there! I am an experienced French administrative assistant with a good level in English. I am specialized in customer service and project management. I am a detail-oriented and result-driven person who is always eager to learn new skills. I'm a serious, reliable, rigorous person and I like to work on the long term. Some of the services I offer include: * Customer service representative - french market : phone, email and chat * Customer support e-commerce Shopify store - dropshipping - french market * Virtual assistant in french • Order Processing - Order Fulfillment. • Web moderation, Facebook and Instagram moderation • Translation *Adding content to websites • Lead generation *Appointment Setting *Telephone survey How can I help you ? Feel free to contact me and let me know your job requirements! THANKS!!!.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Dropshipping
    Order Fulfillment
    Order Tracking
    Order Processing
    Slack
    Email Support
    Virtual Assistance
    Social Media Management
    Shopify
    Online Chat Support
    Administrative Support
    Customer Service
    Draft Correspondence
    Zendesk
    Data Entry
  • $20 hourly
    Hi and Thanks you for visiting my profile. Are you looking for a talented copywriter whose writings could turn prospects into customers ? Do you need an experienced translator to ensure quality content translated from English to French or vice versa ? My name is Armel, a passionate Content Writer, Editor, Translator, and Proofreader (in English and in French). I am aware of the requirements of web contents, landing pages and the nuances of translation. My skills and knowledge are wide-ranging, I am highly committed to respect the deadline, and I am always 100% focused to craft engaging and interesting articles. Native French speaker, I am fluent in English. So my working language can be English as well as French. what added value I can offer you? - Writing I can produce unique and original contents for you. My writings will take into account SEO aspects (keywords, links, images, meta-description and formatting) and the necessary researchs. As you can see from my job story, I have over 10 years experiences in copywriting for an international platform called TEXTBROKER. a talent for , press releases and other written materials. - Translation I am excellent at translating any documents from English to French. I can also translate from French to English, but I am not an English native speaker. - Proofreading With my razor sharp eye for details, I am an excellent proofreader, both in French and in English (I am a teacher at heart). - Transcription If you send me your video or audio, I'll be happy to return you a correct transcription. My education I hold a Bachelor Degree in Digital Communications, as well as a Bachelor Degree in English anf french literature. Work experience I have worked as a editor at TEXTBROKER (see my portfolios), so I have written, proofread and updated contents for a broad range of web materials such as newsletters, press releases, magazines, websites and blogs. I was also a Local editorial writer for a newspaper in Benin, writing about various topics (from well-being to digital). I use my free time on volunteer project which consists in subtilting, transcripting and translating TedX Video (Amara platform). I love all the things related to computer science, so I share with a community all about design, web development and technology on my website (kasgeek.com) Feel free to contact me, I am always available to discuss your projects. Looking forward to working with you. Best Regards, Armel
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    SEO Audit
    Search Engine Optimization
    YouTube Marketing
    Google Ads
    Facebook Ads Manager
    SEO Writing
    Digital Marketing
    Editing & Proofreading
    Content Writing
    Virtual Assistance
    English to French Translation
    French to English Translation
    General Transcription
    French
  • $5 hourly
    Rédacteur de contenu SEO français passionné et expérimenté, je suis spécialisé dans la création de textes optimisés pour le référencement naturel. Mon objectif est d'améliorer la visibilité de votre site web sur les moteurs de recherche et de convertir vos visiteurs en clients fidèles. Fort de ma maîtrise de la langue française, je vous garantis des articles de qualité, rédigés avec soin et pertinence. En tant que gestionnaire de blogs WordPress, j'ai développé une solide expertise dans l'administration, la personnalisation et l'optimisation de sites web. Je suis capable de vous accompagner dans la gestion quotidienne de votre blog, de la mise en place des plugins essentiels à la stratégie de contenu. De plus, je propose des services de traduction de l'anglais vers le français. Mon expérience en traduction me permet de vous offrir des textes fluides et adaptés à votre public cible, respectant la tonalité et l'intention d'origine. Avec moi, votre projet est entre de bonnes mains. ---------------------------------------------------------------------------------------------- I am a passionate and experienced French SEO content writer, specializing in the creation of SEO optimized texts. My goal is to improve the visibility of your website on search engines and convert your visitors into loyal customers. With my strong command of the French language, I guarantee you quality articles, written with care and relevance. As a WordPress blog manager, I have developed a solid expertise in website administration, customization and optimization. I am able to assist you in the day-to-day management of your blog, from setting up essential plugins to content strategy. In addition, I offer translation services from English to French. My experience in translation allows me to offer you fluid texts adapted to your target audience, respecting the original tone and intention. With me, your project is in good hands.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    WordPress Landing Page
    WordPress Backup
    Customer Support
    French
    Virtual Assistance
    Email Management
    Technical Translation
    Content Writing
    WordPress
    SEO Writing
    Data Entry
    Yoast SEO
    SEO Keyword Research
  • $20 hourly
    Hello and welcome to my profile! I'm passionate about the art of communication and persuasion, and I'm here to help you grow your business with my expertise in telemarketing, appointment setting, and customer service. With significant experience in the field, I am committed to providing you with top-notch service tailored to your specific needs. Whether you're looking to generate qualified leads, retain existing customers, or enhance your customer service, I'm here to assist you in achieving your goals. Skills Description: 1- Professional Telemarketing: Mastering persuasion and communication techniques, I specialize in lead generation and converting prospects into customers. I can identify the needs of your potential clients and present your products or services convincingly, while adhering to ethical best practices. 2- French Appointment Setting: With excellent proficiency in the French language, I can conduct effective appointment setting campaigns targeting your desired clientele. I know how to establish warm and professional contacts and schedule appointments that align with both your and your clients' availability. 3- Quality Customer Service: I firmly believe in the importance of delivering exceptional customer experiences. Whether it's answering questions, resolving issues, or gathering feedback, I am dedicated to ensuring customer satisfaction and loyalty. My ability to actively listen and communicate effectively enables me to handle the most delicate situations with empathy and professionalism. 4- Strategic Cold Calling: Through rigorous methodology and perseverance, I can identify new business opportunities and open doors where others see obstacles. I am adept at turning cold calls into tangible opportunities by developing strong relationships with key decision-makers. Feel free to reach out to discuss how I can contribute to your business's success. I'm excited to collaborate with you and tackle new challenges together!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Data Entry
    Translation
    Copywriting
    Email Support
    Zendesk
    Article Writing
    Virtual Assistance
    Customer Support
    Email Communication
    English to French Translation
    French
    Medical Transcription
    General Transcription
    Audio Transcription
  • $20 hourly
    💼💡 Votre entreprise mérite le meilleur ! Avec mon expérience et mes qualifications, je prends complétement en charge vos documents, rapports et plus encore (pré-comptabilité, réseaux sociaux...). Libérez-vous des tracas administratifs et concentrez-vous sur l'essentiel! En tant qu'assistante virtuelle chevronnée je gère tout avec professionnalisme et précision. 📑💻
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Virtual Assistance
    Accounting
    Copywriting
    Microsoft Excel
    Executive Support
    Email Communication
    Google Docs
    Communications
    Social Media Marketing
    Data Entry
    Administrative Support
    Article Writing
    General Transcription
    French
  • $8 hourly
    🎯 Ambitious Entrepreneur Seeking Expert Virtual Assistance? You're in the right place. As a determined entrepreneur focused on growing your business, administrative tasks and customer service management can quickly become overwhelming, stealing precious time that could be dedicated to your development. I'm Stevie, a Freelancer ���� TOP RATED ������ and a creative multitasker. As a virtual assistant specializing in administration and customer service, I aim to simplify your professional life. My Services: ✅ Expert Administration: Efficiently manage your emails, obtain impeccable reports and professional documents, benefit from impactful blogs, maintain an organized schedule, and ensure impeccable secretarial work. My skills also include data entry, transcription, and customized CV design. ✅ Exceptional Customer Service: Respond professionally to customer questions, rigorously manage complaints to ensure satisfaction, and implement surveys to gather feedback, thereby improving your products and services. Why Collaborate With Me? ✅ Time Optimization: Benefit from optimal time management. ✅ Increased Productivity: Access increased productivity. ✅ Focus on Growth: Concentrate fully on the growth of your business. ✅ Potential Revenue Boost: Potentially increase your revenue. ✅ Dynamic, motivated, and equipped with an innovative sense of customer service, I'm ready to collaborate with you. Whether you're an entrepreneur, e-commerce professional, or information expert, entrust me with your administrative tasks, customer service, or even your social media management. Contact me today to discuss your specific needs, and together, let's complete your goals. I look forward to unlocking your full potential! 🚀 💼 Vous êtes un entrepreneure ambitieux Cherchant une Assistance Virtuelle Expertisée ? Vous êtes au bon endroit. Vous êtes un entrepreneur résolu à concentrer vos énergies sur la croissance de votre entreprise. Pourtant, les tâches administratives et la gestion du service client peuvent rapidement devenir écrasantes, volant le temps précieux qui pourrait être consacré à votre développement. Je suis Stevie, une Freelancer ���� TOP RATED ������ et une professionnelle multitâche créative. En tant qu'assistante virtuelle spécialisée dans l'administratif et le service client, ma mission est de simplifier votre vie professionnelle. Mes Services : ✅ Administration Expertisée : Gérez efficacement vos courriels, obtenez des rapports et des documents professionnels impeccables, bénéficiez de blogs percutants, maintenez un agenda organisé, et assurez-vous d'un travail de secrétariat impeccable. Mes compétences comprennent également la saisie de données, la transcription, et la conception de CV personnalisés. ✅ Service à la Clientèle Exceptionnel : Répondez professionnellement aux questions des clients, gérez les réclamations avec rigueur pour garantir leur satisfaction, et mettez en place des enquêtes pour recueillir leurs commentaires, améliorant ainsi vos produits et services. Pourquoi Collaborer Avec Moi ? ✅ Optimisation du Temps : Bénéficiez d'une gestion du temps optimale. ✅ Productivité Accrue : Accédez à une productivité accrue. ✅ Concentration sur la Croissance : Concentrez-vous pleinement sur la croissance de votre entreprise. ✅ Potentiel de Chiffre d'Affaires Augmenté : Augmentez potentiellement votre chiffre d'affaires. ✅ Dynamique, motivée, et dotée d'un sens innovant du service client, je suis prête à collaborer avec vous. Que vous soyez entrepreneur, e-commerçant, ou professionnel de l'information, confiez-moi vos tâches administratives, le service client, voire même la gestion de vos réseaux sociaux. Contactez-moi dès aujourd'hui pour discuter de vos besoins spécifiques, et ensemble, atteignons vos objectifs. J'ai hâte de libérer tout votre potentiel ! 🚀
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Customer Support
    African French Accent
    Phone Communication
    Wikipedia
    English to French Translation
    Phone Support
    French
    Administrative Support
    General Transcription
    Virtual Assistance
    Content Writing
    Customer Service
    Email Communication
    Proofreading
    Data Entry
  • $5 hourly
    "Olaofe, a driving force in SMMA, FB & X Ads expertise 🚀, Content writing 📝, WordPress 🌐, and SEO brilliance 🔍. They empower businesses with impactful ads, community management 👥, and elevated traffic, prospects, and clients. Elevate your business with Olaofe’s prowess! ⭐️⭐️⭐️⭐️⭐️" 👋 Hey there! I'm Olaofe Brice, your dynamic partner for a world of expertise. Let's dive into what I bring to the table: ✨ SMMA, FB & X Ads expertise 🚀: Elevate your brand with strategic social media and targeted ads. ✍️ Impactful Content Writing 📝: Craft compelling narratives that captivate and convert. 🌐 WordPress Mastery: Transform your website into a user-friendly masterpiece. 🔍 SEO Brilliance: Boost your online visibility and climb search rankings. 👥 Community Management: Foster engaged online communities that resonate. Here's what you gain when you bring me onboard: ✔️ Strategic SMMA, FB & X Ads for brand elevation. ✔️ Engaging content that sparks conversations. ✔️ A website that's both visually appealing and functional. ✔️ Enhanced online visibility and search engine performance. ✔️ Thriving online communities that amplify your brand. Ready to take your brand to new heights? Let's collaborate for phenomenal results! 🚀🌟 Let's discuss your projects and expectations, and allow me to tell you how I can bring value and help you achieve your valuable goals. My sole objective is to assist you in achieving yours ! Brice Olaofe
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Business Writing
    Customer Service
    Virtual Assistance
    Zendesk
    AI Content Creation
    WordPress
    Content Rewriting
    Ebook
    Ebook Writing
    Book Writing
    Content Writing
    Article Writing
    Copywriting
    SEO Content
    SEO Backlinking
  • $5 hourly
    A very warm welcome to my profile! ❤ 2 years of experience working remotely as a customer service representative, translator and virtual assistant , I am skilled at providing professional, efficient, and high-quality Email, Phone, Live Chat, virtual assistant support to delight customers. My core competencies include: - Communication Skills: I possess excellent communication skills, both verbal and written, which enables me to communicate effectively with clients and team members alike. - Customer Service: I have worked with various businesses in providing excellent customer service support through email, chat, and phone. I am knowledgeable in handling customer complaints, inquiries, and feedback with utmost professionalism and empathy. - Administrative Assistance: I am well-versed in providing administrative support such as managing calendars, data entry, scheduling appointments, managing emails, and handling other administrative tasks as required. - Technical Skills: I am proficient in a variety of software programs and platforms, including Microsoft Office, Google Suite, CRM systems, Eyebeam, Genesys and Saleforce . - Multitasking: I am capable of handling multiple tasks simultaneously while prioritizing workloads efficiently. - Technical support: I have knowledge and experience in troubleshooting technical issues and providing assistance to customers with software, hardware, and other technical problems. - Attention to detail: I am detailed-oriented and ensure that all tasks are completed to a high standard and within given timelines. ⭐⭐⭐⭐⭐ Why Hire Me: I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and throughout my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, rapport building, calmness and have great time management and a positive attitude. I give everything I do 100% commitment and dedication. ⭐⭐⭐⭐⭐ I'm looking to join a great team and company in a role where I can add value and fill in the gaps where needed. Collaborate with me because I am committed to helping your business succeed and am confident that I can make a positive impact as your virtual assistant and customer representative support .
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    English to French Translation
    French to English Translation
    Customer Service
    Document Translation
    Virtual Assistance
  • $15 hourly
    My passion for finance isn't just about numbers – it's about turning potential into profit. With over four years of experience as an accountant and a wizardry touch with Excel/VBA, I help small businesses decode their financial future and build a roadmap to success. Tired of feeling lost in spreadsheets? I translate financial data into clear, actionable insights that inform your decisions and unlock growth. My custom-built financial models aren't just fancy formulas – they're strategic tools to: 1- Identify key drivers: Know what makes your business tick and what levers to pull for maximum impact. 2- Make smarter choices: Ditch the guesswork and confidently pursue opportunities that bring real results. 3- Nail that fundraising: Impress investors with a watertight financial narrative that showcases your potential. But finance isn't just about models and numbers. My experience goes beyond the spreadsheet, covering every facet of financial health: Accounting mastery: From taxes to inventory, I ensure your financial house is in order. Process optimization: I streamline workflows and identify cost-saving opportunities. Negotiation ninja: I advocate for your best interests and secure favorable deals with customers and suppliers. Communication champion: I translate complex financial concepts into understandable language for everyone involved. I'm not just an accountant, I'm your financial partner. Let's work together to unlock the hidden potential of your business and propel you towards lasting financial success. Ready to take control of your future? Let's chat!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Tax Preparation
    QuickBooks Online
    Bookkeeping
    Excel Formula
    Data Entry
    Virtual Assistance
    Accounting
    Forecasting
    Financial Modeling
    Business Planning & Strategy
    Microsoft Excel
    Financial Analysis
  • $5 hourly
    Hi! Would you like to hire a self-motivated virtual assistant who can work without supervision and is detail-oriented? Do you need a result-oriented person who can work under pressure in a multicultural environment? I am Christ, the talented translator you need when you want to take care of customer service for your business. I am a native French speaker and fluent in English, your documents or websites we'll be translated and proofread very quickly. I have over 7 years of experience working with companies from all over the world in customer support, English-to-French translation, virtual administrative assistance and the SEO field. DO YOU NEED IT? ✅Video Editing ✅Social media management / Live chat through Facebook and Instagram ✅Facebook Ads/Instagram Ads/Google Ads ✅Customer Relationship Management ✅English to French translation ✅Data entry ✅E-commerce-Shopify & WordPress ✅Microsoft Excel ✅Online research ✅Customer Satisfaction ✅SEO content writing & copywriting Etc. I can manage all these tasks for you and much more. WHO AM I? ✅ The professional you need to achieve your goals. ✅ A motivated leader who positively impacts your business and your customers. ✅ A leader with a great ability to manage moods, which will help you tremendously in your business. ✅ I'm open to learning and I can learn very fast. I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Virtual Assistance
    Copywriting
    Social Media Content
    Video Editing
    Content Writing
    Customer Support
    English to French Translation
    French
    Customer Service
    SEO Audit
    SEO Writing
    AI Content Writing
    Data Entry
  • $7 hourly
    Hi, I'm Eric to serve you. Hardworking, dynamic, and rigorous, I would really like to be able to put my skills, my professionalism and my listening skills at your service. Endowed with a natural talent in writing, typing, proofreading and many more, I have an eye and love for a job quickly and well done. The language in which I excel is French. However, I am also well equipped in English. To all this is added my skills as a network and database manager, and those acquired during Cisco training, which attest to a very good mastery of IT tools and IT in general. Remaining at your disposal for any further information, I am immediately available. So don't hesitate to write to me, I usually answer within an hour, thank you in advance.. Work Terms I can work day and night.And i will ensure good quality.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Search Engine Optimization
    French
    Personal Administration
    Virtual Assistance
    Online Research
    Data Entry
    Marketing Presentation
  • $5 hourly
    I offer a highly personalized and professional virtual assistance and customer service. What sets me apart is my commitment to providing exceptional assistance to your clients, with a focus on satisfaction and customer loyalty. As a virtual assistant, I am capable of handling a wide range of administrative and support tasks, such as email management, appointment scheduling, social media management, and much more. I easily adapt to your specific needs and can provide top-notch customer service. By working with me, you will benefit from reliable and proactive assistance, clear and prompt communication, and meticulous attention to detail. I am committed to helping you improve your business efficiency and deliver an exceptional customer experience. If you are looking for a trustworthy partner to help manage your administrative tasks and deliver quality customer service, feel free to contact me. I am here to help you succeed.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Shopify
    Freshdesk
    Order Tracking
    Facebook
    Product Knowledge
    Client Management
    WordPress Website
    WordPress Plugin
    Customer Support
    Virtual Assistance
    Customer Service
    Product Description
    Content Website
    French
    WordPress
  • $8 hourly
    As one of the top rated freelancers on Upwork, I help you achieve your various goals and push your business to the highest level. After working in a call center company for almost a year as a customer service agent, I have acquired enough experience in the world of customer relations and telephone prospecting. I also helped several entrepreneurs in administrative tasks and also in the management of their social networks. Versatile, I am able to learn very quickly and work in all conditions to satisfy you and be profitable. Speaking of skills, here are the ones I have: 👉 Customer Service Support 👉 Data Entry 👉 Virtual assistance 👉 Social media management (Facebook, Instagram, TikTok) 👉 Order tracking and processing on Shopify 👉 Email marketing Note: I would like to even notify you that what matters most to me is the quality of relationships, money comes second. As long as we work together, your business is my business. So don't hesitate to contact me and let's see how I can put my skills at your service.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    General Transcription
    Online Research
    Customer Service
    Telemarketing
    Virtual Assistance
    Cold Call
    Social Media Content Creation
    Subtitles
    Social Customer Service
    Data Entry
    Online Chat Support
    Social Media Management
    Email Support
  • $15 hourly
    On Upwork I bring skills: Transcriber Virtual assistant Data entry Chat Support PowerPoint Design I will be delighted to work on your projects and provide quality results.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Microsoft PowerPoint
    Data Entry
    Online Chat Support
    General Transcription
    Copywriting
    PDF Conversion
    Translation
    Virtual Assistance
  • $10 hourly
    Hello. I am Sabrina and I am 21. I have a bachelor in Communication and marketing strategy and I am also an SEO content writer. I write articles, blog contents, descriptions, reviews, etc. and I am always ready to work. I am very professional, hardworking, independant and efficient. Bilingual with a TOEFL and IELTS degrees, I speak both french and english fluently and french is my native language. I can be your transcriber, translator and virtual assistant for I have few years of experience in those fields. I will be glad to collaborate with you anytime from now. Best regards!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    English to French Translation
    Virtual Assistance
    Audio Transcription
    Project Management
    French to English Translation
    Article Writing
    Copywriting
    Article
  • $15 hourly
    With over 9 years of commendable work experience, my goal is to assist you to manage your tasks and time to achieve optimal productivity. I am highly organized, meticulous, computer savvy with proven ability to maintain customer satisfaction and contribute to business success. I am reliable and will perform your job efficiently with speed and accuracy. I am ready to assist you virtually, whether it is for your business, academic or personal purposes. I am your go-to person when you need support or assistance with: • Executive Assistance/Support for Large Companies, Entrepreneurs and Individuals. • Heavy Calendar Management & Scheduling Appointments (Google Calendar, Outlook, Calendly) • Project Management (Asana, ClickUp, Notion and Monday.com) • Web/Online Research • Data Entry (Merge, Cleanup and Organization) • Email/File Management & Organization (Gmail, Google Drive, Dropbox, OneDrive) • Microsoft Office Suite (Word, Excel, PowerPoint, One Drive, Outlook etc.) • Google Suite (Calendar, Docs, Sheet, Slides, Forms etc.) • List Building (Gathering information online and populating spreadsheets with them) • Video Conferencing Administrator (Zoom, Google Meet, Microsoft Teams) • PDF Conversion and Editing • Market Research • Travel Arrangements and Logistics • Virtual Assistance/Admin Support • All forms of Administrative tasks Core Competencies: • Excellent in email management, appointment setting, phone handling, calendar management, data entry & analysis, online/web research and other administrative tasks. • Managed a team of over 10 people and created work schedules and tasks. • Proficient with Microsoft Office Suite, Google Suite, Slack, Asana, ClickUp, Monday.com, Shift etc. It's important to me to build long term work relationships with clients, so I always try to give legendary service to everyone I work with. Contact me to discuss your specific needs, I am sure I will find the right solution for your project because I love what I do and I do it with passion. I look forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Executive Support
    Virtual Assistance
    Calendar Management
    Microsoft Outlook
    Administrative Support
    Google Workspace
    Scheduling
    Customer Support
    Task Coordination
    Interpersonal Skills
    Project Management
    File Management
    Email Communication
    Online Research
    Data Entry
  • $20 hourly
    🏁 Welcome to my profile !!! Hey there! I'm Yves MONGBO, and I wear multiple hats in the digital realm. As a passionate WordPress developer, I breathe life into websites, ensuring they not only function seamlessly but also tell a compelling story. With a touch of magic, I bring your vision to the virtual world. Key Skills: - WordPress Wizardry - Customer Service Excellence - Canva Pro Maestro Why Choose Me: Developing isn't just a job for me; it's a journey of creativity and innovation. I love transforming ideas into digital experiences. Whether it's crafting a visually stunning website or providing top-notch customer service, I bring dedication and flair to everything I do. Customer Service Philosophy: Exceptional customer service is the heartbeat of any successful venture. I don't just meet expectations; I exceed them by ensuring clear communication and personalized support. Your satisfaction is my priority. Canva Pro Touch: With Canva Pro in my toolkit, I add a creative flourish to everything I touch. From eye-catching social media graphics to engaging presentations, I leverage Canva Pro to elevate your brand's visual identity. Let's Create Something Amazing: Ready to transform your digital presence? Let's chat about your ideas and goals. Together, we'll create a website that not only functions flawlessly but also leaves a lasting impression. Feel free to reach out, and let's make your digital dreams a reality. Yves M.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Customer Satisfaction
    Customer Transaction Email
    Customer Satisfaction Research
    Social Customer Service
    Customer Support Plugin
    Customer Support
    Customer Service
    Online Research
    HTML Title
    Website
    Social Media Marketing
    Website Migration
    Virtual Assistance
    WordPress Theme
    Social Media Management
  • $10 hourly
    Hello everyone! I am a versatile professional, proficient in both IT support and frontend development, ready to bring my diverse skills to meet your needs. I am bilingual (French and English) and hold a Google IT Support certification, enabling me to provide high-level technical assistance to your clients. As an IT support specialist, I excel in efficiently resolving technical issues and delivering clear and precise assistance through ticketing platforms such as Freshdesk, Zendesk, and others. I am committed to providing responsive and quality service, ensuring customer satisfaction. As a frontend developer, I have expertise in creating engaging and user-friendly interfaces. I am skilled in HTML5, CSS3, JavaScript, as well as frameworks like React.js, Next.js, and tools such as Bootstrap and Tailwind CSS. I strive to deliver aesthetic, responsive, and optimized interfaces while adhering to best development practices. You can view examples of my work and projects in my portfolio: expeditalagbe.com. Feel free to explore and get a sense of my capabilities. As a quick learner and experienced problem solver, I am always ready to take on new challenges and adapt to emerging technologies. Whether it's delivering top-notch technical support or crafting impressive frontend interfaces, I am here to collaborate with you. Feel free to reach out to me for collaboration or assistance. I look forward to contributing to problem-solving and creating exceptional user experiences. Best regards,
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Odoo
    Microsoft Excel
    PHP
    French
    Web Design
    Data Entry
    Technical Support
    Customer Service
    Virtual Assistance
    BootstrapVue
    Front-End Development
    HTML
    JavaScript
    HTML5
    CSS
  • $10 hourly
    Welcome to my profile! I am a versatile expert specializing in content creation, SEO strategy, WordPress mastery, and English-French translation. Experiences and Expertise: - Engaging Content Creation: With a proven track record, I craft compelling content that captivates audiences. - Tailored SEO Strategies: Proficient in both On-page and Off-page SEO techniques, I boost visibility and attract qualified traffic. - WordPress Mastery: Advanced skills in WordPress management for efficient content creation and aesthetic modifications. - Precise and Fluent Translation: Bilingual proficiency ensures accurate translations preserving nuances and tone. Significant Achievements: - Collaborated across diverse industries, delivering conversion-centric content and strategies exceeding expectations. - Enabled businesses to expand reach through translations to both French and English-speaking markets. Why Choose My Services: I am committed to delivering high-quality results within specified deadlines. A personalized approach ensures each project receives careful attention. If you seek a reliable professional to breathe life into your content, optimize online visibility, and implement effective SEO strategies, I'm here to assist. Contact me to discuss how I can contribute to your success. Thank you for visiting my profile!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Data Entry
    Virtual Assistance
    Data Collection
    Ebook Writing
    WordPress Optimization
    Website Copywriting
    Content Writing
    SEO Content
    Website Audit
    ChatGPT
    On-Page SEO
    Search Engine Optimization
    SEO Writing
    SEO Keyword Research
    SEO Audit
  • $5 hourly
    Hello! I'm Conrad and I live in Porto-Novo, Benin I am a native French speaker, and I'm fluent in English. I have extensive experience in providing virtual assistant or customer support via: - Live chat, - Data entry, - Email and telephone - Order processing, - Web research, Furthermore, I am very proficient in the use of Google docs. I am a dynamic, organized, and Professional person who is very detail-oriented. My main goal is to provide a good quality of work that will satisfy my employers and clients and that though on time and also actively communicate with them. I look forward to working with you. Feel free to contact me. Conrad
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Online Chat Support
    French
    Social Media Management
    English
    Virtual Assistance
    English to French Translation
    Content Moderation
    Video Publishing
    Customer Support
    Subtitles
    Customer Service
    Data Entry
    Typing
  • $6 hourly
    I am here to help you improve your customer service management. My primary goal is to provide your customers with a 5 star assistant in real time. I turn your customers into loyal clients. I add value to your business. I have been in the field of customer management for 4 years, I have managed customer service for several customers in different stores and in different languages. I am able to : - Answer emails in record time ; - Supervise the follow-up of orders; - Make changes to orders at the customer's request; and - Improve customer interaction; - Contribute to customer loyalty; My 4 years in the digital world have allowed me to acquire several knowledge in the field of : (Facebook ads, Influencer Marketing, Shopify, Facebook page optimization, Translation...). Dynamic and very rigorous in my work. I worked as a project manager and influencer manager in an influencer marketing agency (JN MEDIAS). I have accompanied many of my clients in their marketing strategy, on the development of their brand and contribute to their success. Here are some examples of services I offer: ✅ Customer service; ✅Virtual assistance; ✅Social Media Management (Instagram, Facebook), ✅Influencers Marketing, ✅Facebook ads, ✅English-French translation, ✅Audio transcription, It would be a real pleasure for me to be able to work with you and put my skills at your service. So, do not hesitate to contact me, as I am available to address all your concerns.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Facebook Ads Manager
    Digital Marketing
    Social Customer Service
    Data Entry
    Email Support
    Ecommerce
    Instagram
    Zendesk
    Influencer Marketing
    Virtual Assistance
    Dropshipping
    Customer Service
    French
    English
    Translation
  • $10 hourly
    ✨Hello everyone,✨ Are you in need of a virtual assistant to help you with your daily tasks? Look no further! As a native French speaker, I am committed to providing you with top-quality service, with enthusiasm and professionalism. I handle a variety of tedious tasks, such as: - Data entry - SEO (Search Engine Optimization) WordPress, Shopify. - E-Mail Marketing (Klaviyo) - Community management on Facebook and Instagram - Shopify assistance - Canva design - Excel data entry - Copy-paste work - LinkedIn data collection - PDF to Excel or Word conversion - Data entry from scanned files - Product listing - Web research - Data collection on LinkedIn/Instagram - Real estate research and data entry My goal is to free up your time so you can focus on the essential aspects of your business. Feel free to contact me to discuss your specific needs and discover how I can help you optimize your productivity starting today! Best regards, Vignon Serge
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Phone Support
    Property Management
    Customer Satisfaction
    Customer Experience Research
    Order Fulfillment
    Online Chat Support
    WordPress e-Commerce
    Virtual Assistance
    Email Support
    Social Media Management
    Shopify
    Administrative Support
    Customer Service
    Data Entry
  • $10 hourly
    🔐 Mes services sont éligibles à l'assurance UpWork 📌 Media Marketer / Store Builder. 🔖 Création de Boutique Shopify avec branding professionnel 🔖 Optimisation SEO de boutique e-commerce 🔖 Campagne publicitaire sur Facebook 🔖 Campagne publicitaire sur Google Google search Google Shopping Google Display Google vidéo 🔖 Tracking customer : Google Analytics 4 avec Google Tag Manager 🎯 Plus de 47 clients satisfaits depuis mon parcours dans une agence de marketing sur place. 🏅 Qui suis-je ? Je suis Jean-Claude, auparavant Media Buyer et shopify Builder dans une agence de marketing avec 2 ans d'expérience. Sur cette plateforme UpWork, je vous présente mes services en tant que particulier. ⚡ Ayant une licence professionnelle en Marketing Commercial dans une prestigieuse école, je me suis vite spécialisé dans le Marketing Digital, et je porte beaucoup d'attention aux stratégies de marketing des entreprises. 🎗 Depuis mon parcours professionnel, j'ai accompagné des commerçant et des entrepreneurs au succès de leur objectif commercial grâce à mes stratégies publicitaires Facebook et Google. ⚡ J'ai également acquis une expérience indomptable en Création de Boutique E-commerce sur le CMS Shopify. Je donne une grande place à l'Optimisation SEO sur chaque Page et Fiche Produit afin d'assurer un référencement Organique sur les moteurs de recherche : Google, Bing, Edge et autre. 🤫 Je suis là aujourd’hui pour que vous dites ADIEU ! à vos soucis de marketing en ligne et l'optimisation SEO de votre boutique. 🎯 Mon objectif est de vous offrir une expérience client fluide en vous procurant de tangibles résultats. ☎ Que faire maintenant ? Contactez moi en cliquant sur ce bouton en bas, je vous prendrai en visioconférence sur UpWork pour que nous décortiquons les détails de votre projet. ACTION ☎👇 À très bientôt !
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Virtual Assistance
    Customer Support
    Ecommerce
    Ecommerce Website Development
    French
    Video Advertising
    Display Ad Campaign
    Google Shopping
    Marketing Advertising
    Analytics Dashboard
    Google Analytics
    Google Ads
    Facebook Advertising
    Facebook Ads Manager
    Shopify
  • $5 hourly
    Content writer for 2 full years, I am always looking for new collaboration because I have a passion for writing. I write SEO optimized content in various domains divided as follows: -do-it-yourself, - gambling (casino reviews and so on), - health and wellness - travel - entertainment - fashion - product sheets, etc. I am always available to take care of the writing of a large volume of content on the long term and I guarantee the respect of the deadlines of deliveries as well as authentic articles. I also master plagiarism control tools such as Copyscape, Originality AI, as well as writing in WordPress. Don't hesitate to contact me because your satisfaction is a guarantee for a long collaboration!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Virtual Assistance
    Content Rewriting
    Content Editing
    Translation
    Content SEO
    Customer Service
    SEO Writing
    Copywriting
    Blog Writing
    Editing & Proofreading
    Content Writing
    French
    Blog Content
  • $5 hourly
    Hello My name is Gabriella, I'm Beninese and I have 25 years old. I have bachelor degree in Business managment. Today I am a freelance telemarketor with more than twoo years of experience in cold calling and customer support. I have worked with VIPP INTERSTIS in person which is a french call center and with other individual in freelance. At VIPP INTERSTIS, I worked for a large french enegy supplier, also for a french internet provider. My main tasks was to prospect new customers throughout France in order to sell them electricity and gas at first and then the internet box and mobile packages of the operator by phone calls and by mail and then to proceed with the qualification of the files. However, I was in charge of the after-sales service in order to test the quality of the product but also to answer the customers' requests. I obtained very good results in terms of quantity of sales and quality of services. With the different experiences I have acquired, I am now able to provide you with a quality service in French to ensure your after-sales service, your prospecting missions, appointment setting or and all this by call, chat or email. Within the framework of my missions I used specialized software such as Nixix Contact Suite, CRM SaaS tool, PhonerLite. I also have a perfect command of and Microsoft Suite and Google Suite I am willing to provide you with the various certificates of my previous missions. Thank you for the time you took to read my presentation, I hope you will take the time to contact me so that we can see together how I can help you improve your business. See you soon! Mon nom est Gabriella, je suis Béninoise et suis agée de 25ans. J'ai une licence professionnelle en Gestion commerciale et aujourd'hui je fais du télémarketing en freelance avec plus de 02 ans d'expérience en télévente et en service après vente. J'ai travaillé en présentiel avec VIPP INTERSTIS qui est un centre d'appel et avec d'autre particuliers en freelance. A VIPP INTERSTIS, j'ai travaillé pour une grande entreprise française d'énergie, mais aussi pour une grande entreprise française qui est fournisseur d'accès internet. Mes principaux taches étaient de prospecter de nouveaux clients dans toute la France afin de leur vendre tout d'abord de l'électricité et du gaz, mais aussi la box internet et les forfaits mobiles de l'opérateur par appels téléphoniques et par mail puis de procéder à la qualification des fichiers. Toutefois, j'étais chargé d'assurer le service après vente afin de tester la qualité du produit mais également pour répondre aux demandes des clients. J'ai obtenu de très bons résultats en termes de quantité de ventes et de qualité de services. Avec les différentes expériences acquises, je suis aujourd'hui apte à vous fournir un service de qualité en français et en anglais pour assurer votre service après-vente, vos missions de prospections, de prise de rendez-vous et tout ceci par appel, chat ou par mail. Dans le cadre de mes missions j'ai utilisé des logiciels spécialisés tels que Nixix Contact Suite, outil CRM SaaS, , PhonerLite, J’ai également une parfaite maîtrise de Microsoft Suite et Google Suite. Je suis disposée à vous fournir les différentes attestations de mes précédentes missions. Merci pour le temps que vous avez mis à lire ma présentation, j’espère que vous prendrez le temps d’entrer en contact avec moi pour qu’on voit ensemble comment je peux vous aider à développer votre business. A très vite !
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Outbound Call
    Email Support
    English to French Translation
    Virtual Assistance
    Audio Transcription
    French to English Translation
    Translation
    Cold Calling
    Scheduling
    Appointment Setting
    Data Entry
    Customer Service
  • $5 hourly
    Dear Client, For over 4 years, I've been helping individuals and businesses minimize expenses and maximize profits. With my professional background in finance and digital marketing, I offer solutions tailored to each of my clients. I'm now positioned as a result of my experiences as a customer relationship manager. Organized; versatile; in love with the work well done because, rigorous and dynamic I'm also native French and fluent in English. Skills: -Data entry -Transcription -Customer support -English to french translation -French to english translation -Social media management I'm open to various jobs to broaden my skills and I'm ready to face new challenges. Thank you for your interest.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Proofreading
    Voice Recording
    Customer Service
    Translation
    Virtual Assistance
    Audio Transcription
    General Transcription
    Copywriting
    Data Entry
    Google
    Customer Support
    French
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job (it’s free)

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Virtual Assistant near Cotonou, on Upwork?

You can hire a Virtual Assistant near Cotonou, on Upwork in four simple steps:

  • Create a job post tailored to your Virtual Assistant project scope. We’ll walk you through the process step by step.
  • Browse top Virtual Assistant talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Virtual Assistant profiles and interview.
  • Hire the right Virtual Assistant for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Virtual Assistant?

Rates charged by Virtual Assistants on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Virtual Assistant near Cotonou, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Virtual Assistants and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Virtual Assistant team you need to succeed.

Can I hire a Virtual Assistant near Cotonou, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Virtual Assistant proposals within 24 hours of posting a job description.