Hire the best Virtual Assistants in Bacolod City, PH

Check out Virtual Assistants in Bacolod City, PH with the skills you need for your next job.
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based on 10,412 client reviews
  • $9 hourly
    SKILLS/WORK-RELATED EXPERIENCE |CUSTOMER SERVICE|: *Zendesk - Responding to customer concerns through email and phone, and using (ZOPIM) Zendesk Chat. *Amazon Seller Central - Used for searching orders, processing refunds, editing order information, or used in contacting/emailing customers. Updating Store Inventory/SKUs. *eBay - Processing orders, returns, and refunds, tracking orders, managing seller rating and feedback, and main communication line for buyers through eBay platform. *Google G-suite - Responding/Following up on customer's replies via email. *Basecamp - Tools for communication and also used this to assign tasks and make sure no tasks are missed. *Slack - Used for communication and updates. *ReAmaze - Used for responding to customer emails/inquiries. *LiveAgent - Used for responding to customer emails/inquiries. *ReplyManager - Used for responding to customer emails/inquiries. *Gorgias - Used for answering customers' order-related emails, and creating macros and tabs. *Amazon Review - Managing and responding to customer's feedback/reviews to help resolve any issue. |DATA ENTRY/ORDER FULFILLMENT|: *Google Spreadsheet - Creating/using spreadsheets for tracking purposes and also using Docs to make documents. *Microsoft Office - Creating/using spreadsheets for tracking purposes and also using Docs to make documents. *Shopify - Used to check order status, and refunds, create replacements, create discounts, update tracking information, add notes, edit shipping address and account information of customers, create sales reports, and modify item listings on our website. *Oberlo - Creating and editing items to be exported to the client's own website for sales, also processing orders through Oberlo. *Magento - Used to verify customer information, process refunds, validate orders, etc. *BigCommerce - Used to track orders and account information. Processing returns and refunds. Creating/Adding discount codes or coupons. *Shopify App(RMA) - Creating/Editing return labels. *ShipMonk - Processing orders, editing addresses, creating labels, and returns. *ShipStation - Processing orders, replacements, and creating labels/returns. *WordPress - Creating invoices for customers. *Dropbox - Storing data for clients. *Stamps - Creating Return Labels. *Microsoft dynamics/NAV - Creating and editing RMAs. *InfoPlus - Creating/checking orders, replacements, order details, and inventory. *Xero - Getting the necessary data to work and process orders. *Paypal - Used for processing refunds. *Authorize.net - Used for processing order-related refunds. *DShopit - Used for processing Amazon Orders. *Yotpo Reviews - Managing website reviews through Yotpo platform. *Walmart - Managing orders, processing refunds, creating replacements, responding to customer for order-related concerns.
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    eBay
    Technical Support
    Customer Support
    Customer Service
    Virtual Assistance
    Vonage
    Scheduling
    Order Fulfillment
    Amazon Seller Central
    Google Spreadsheets API
    Dropshipping
    Data Entry
    Order Tracking
    Zendesk
    Microsoft Office
  • $15 hourly
    The best is yet to come! 🎵 🎶 Hello, I'm AA, a travel expert, title processor, and team leader. I’m well-versed with: ✨ Amadeus ✨ Sabre ✨ Qualia ✨ Team Management ✨ Title Preparation ✨ Curative Processing ✨ Legal Doc Prep ✨ RE Mortgage Closing ✨ RE Cash Closing ✨ Land Contract Closing ✨ Zendesk ✨ Microsoft Office ✨ Title Processing ✨ Email Management ✨ Appointment Scheduling ✨ Calendar Management ✨ Google Suite
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    Travel
    Legal Documentation
    Property Title
    Phone Communication
    Multiple Email Account Management
    Virtual Assistance
    Telemarketing
    Quality Assurance
    Email Communication
    Sabre
    Amadeus CRS
    Scheduling
    Travel & Hospitality
    Zendesk
  • $7 hourly
    As a web graphic designer, I am proficient in various editing software. I am skilled in image editing, and graphics creation. I am an effective communicator and collaborator and have experience creating marketing materials such as brochures, flyers, and social media graphics. As a data entry specialist, I have exceptional typing and data entry skills, with a high level of accuracy. I am proficient in Microsoft Excel. I am committed to maintaining confidentiality and data security and have keen attention to detail, with strong error-spotting abilities. I am organized and skilled in record-keeping, and always strive for excellence in my work.
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    Data Mining
    Virtual Assistance
    Infographic
    Logo Design
    Accuracy Verification
    Data Entry
    Microsoft Excel
    Google Docs
    Microsoft Office
  • $8 hourly
    I am an experienced fraud analyst/Chargeback Representative and possesses extensive experience in the following: -Fraud Detection leading to prevention -Verification of transactions with both merchants and customers via outbound calls and email -Well versed in dispute process for Visa and Mastercard -Well versed in handling dispute process (from initial chargeback to arbitration stages) -Extensive documentation review and research for both merchants and customers (representment documents and chargeback documents) -Proficient in Microsoft Office tools -Strong written and verbal English skills
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    Microsoft Excel
    Virtual Assistance
    Alternative Dispute Resolution
    Customer Service
    Customer Experience
    Fraud Detection
    Fraud Mitigation
    Zendesk
    Payment Processing
  • $8 hourly
    I am dedicated and hardworking Virtual Assistant from the Philippines with experience as a Social Media Manager and Online Product Researcher. I’m teachable, flexible, and committed to helping you grow your business through an enhanced social media presence. I can be a valuable asset to your team! Platforms I specialize in: Facebook Instagram Twitter Pinterest TikTok YouTube LinkedIn Social Media Marketing Expertise: Facebook Ads Instagram Ads Twitter Ads Pinterest Ads Amazon Product Research Tools I use: Keepa DS Amazon Quick View SellerAmp BuyBotPro (SAS) Amazonia Right Click Amazon Scout Calculator Restricted/Hazmat Checker AZInsight FBA Multi-Tool Amazon Rank Chrome Extension Core Skills: As a Social Media Manager: Content Creation and Curation Social Media Strategy Audience Engagement and Growth Analytics and Performance Tracking Paid Ad Campaign Management As a Virtual Assistant: Administrative Support Calendar Management Email Management Customer Service Research and Data Entry As an Amazon Product Researcher: Amazon Product Hunting Keepa Mastery Amazon FBA & Online Arbitrage Proficiency in Google Sheets, Slides, and Docs I specialize in manual sourcing and storefront stalking to identify fast-moving products that align with your business goals. Let’s connect to discuss how I can help you achieve your business objectives! All the best, Rio Lynne P.
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    Canva
    Content Editing
    Social Media Content
    General Office Skills
    Facebook Ads Manager
    Facebook Page
    Social Media Management
    Sourcing
    Product Strategy
    Product Sourcing
    Google Sheets
    Virtual Assistance
    Product Research
    Conduct Research
    Market Research
  • $10 hourly
    Highly capable, experienced administrative professional and customer service provider. For over a decade, I have developed a wide range of both written and verbal skills. I am multi-skilled, with a lot of integrity and a willingness to go the extra mile to satisfy my client. I am experienced in handling sales and billing complaints as I have worked with some of the top US, UK, and Australian-based companies as Operations Supervisor. My top skills are Customer service through phone, email, and chat. I’m also skilled and expert in Administrative work, Online Research, Social Media Management, and Data management. I am reliable and can handle a great deal of pressure and given a chance, I will exceed your expectations. I am skilled, expert, and knowledgeable in the following: * MS Office * G Suite * Salesforce * Stripe * Shopify * Zopim * Zendesk * Siebel * Ring Central * Talk Desk * LimeLight * Dropshipping
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    Email Communication
    Calendar Management
    Campaign Management
    Customer Satisfaction
    Order Management
    Ticketing System
    Order Fulfillment
    Virtual Assistance
    Dropshipping
    Shopify
    Customer Service
    Team Management
    Online Chat Support
    Email Support
    Zendesk
  • $10 hourly
    I've successfully completed numerous data entry projects that showcase my proficiency in tasks such as research, photo editing, Lightroom presets creation, research and various data entry assignments While I may not always be familiar with the specific tasks initially, I quickly adapt and learn through thorough instructions, whether provided in written or video format by my clients. I leverage online resources to supplement my knowledge, ensuring that I deliver high-quality results within the specified deadlines. I have an extensive background in the BPO industry, where I worked long-term as a customer service representative in both technical and sales accounts. I achieved a promotion to a supervisory role within the project management team. Furthermore, I have substantial experience in the real estate sector, specializing in SMS and email marketing, as well as document extraction for realtors. In addition, I have held long-term positions as a freelance photographer and database manager for a tour company located in Siargao Island, Philippines.
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    Adobe Lightroom
    Content Writing
    Photography
    HTML
    Prospect List
    Administrative Support
    Social Media Management
    Facebook
    Customer Service
    Microsoft Excel
    Virtual Assistance
    Real Estate
    Data Entry
    Microsoft Office
  • $6 hourly
    My expertise: ✔ Amazon Account Manager ✔ Sales ✔Team Management ✔ Email and Chat ✔ Outstanding Customer Service and Technical Support ✔ Appointment Setting | Cold Calling ✔ Data entry, analysis, and trends Software and Tools ✔Zendesk ✔CRM ✔Salesforce ✔Amazon Work Station ✔Flock ✔Whatsapp ✔Hubstaff ✔Amazon I am a: ✔Problem-solver ✔Critical-thinker ✔Go-getter Team player I value: ✔Integrity ✔Time ✔Good communication ✔Professionalism As a skilled sales development professional, I have a proven track record of driving revenue growth and exceeding sales targets. In addition to my sales expertise, I also possess strong business development skills, having successfully identified and pursued new market opportunities to expand business reach. With my experience as a virtual assistant, I am highly organized and able to manage multiple tasks efficiently, while ensuring that clients receive top-notch service. I excel at building strong relationships with clients and understanding their needs, and I am committed to delivering exceptional customer service at all times. I am skilled in managing tasks, scheduling appointments, and maintaining databases. My experience in Client Services has equipped me with the ability to handle customer inquiries, resolve issues, and develop strong relationships with clients. I am a proactive problem solver with excellent communication skills, and I am always looking for ways to improve processes and deliver results. Overall, my combination of sales development, business development, virtual assistant, and client services skills make me a valuable asset to any team.
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    Social Media Marketing
    Virtual Assistance
    Phone Communication
    Data Entry
    Customer Service
    Customer Support
    Technical Support
    Troubleshooting
    Phone Support
    Email Support
    Online Chat Support
  • $15 hourly
    👩‍💼 From reminders to research, every task I handle is a step towards your success. I'm more than just a software; I'm your VIRTUAL RIGHT HAND, your go-to for all things. 👩‍💻 AREAS OF EXPERTISE: ✅ Executive Assistant / Personal Assistant ✅ Email Marketing ✅ AI Tools and Software ✅ Automation and Workflow Builder ✅ Funnels and Landing Pages Builder ✅ AI Copywriter / Content Editor ✅ Google Reviews Management ✅ Processing Invoice and Reconcilation ✅ Social Media Management (Posting and scheduling) ✅ Social Media Audit (Analysis and Reporting) ✅ Podcast Assistant ✅ Email & Calendar Management ✅ Real Estate (Residential, Land and Commercial) ✅ Property Listing & Management ✅ Bookkeeping (Zoho Books) ✅ Facebook Ads Creation and Management ✅ Email List Management ✅ Website Management ✅ Article/Blog Creation ✅ Content Creation (Canva) ✅ Reels and Stories Editing ✅ Data Entry and Research ✅ Order Processing ✅ Transcription/Proofreading ✅ Quality Analysis ✅ E-mail Writing and Follow-ups ✅ Organizing Files, Folders, and E-mails ✅ Communicate and Coordinate with Suppliers and Customers ✅ Extensive Web Research ✅ Customer Service These are the tools I have used for my services: 👉 GoHighLevel (GHL) 👉 ActiveCampaign 👉 Flodesk 👉 Instantly.ai 👉 WordPress 👉 Elementor 👉 QuickBooks Online 👉 Meta Business Suite 👉 Streamyard 👉 Eventbrite 👉 DocuSign 👉 Google Forms 👉 Instagram 👉 Pinterest 👉 Canva 👉 CapCut 👉 ClickUp 👉 Monday.com 👉 Notion 👉 Asana 👉 Pally 👉 Buffer 👉 ChatGPT4 👉 Jasper.ai 👉 Google Analytics 👉 Google Trends 👉 Microsoft 365 👉 Zoho Books 👉 Google Calendar 👉 Google Workspace 👉 MS Office Suite 👉 Sonix Why pick me? - I communicate well - I can do many tasks at once without needing much guidance - I'm good at managing my time and always meet deadlines - I stay calm under stress - I learn quickly and am eager to pick up new skills - I pay attention to details and focus on goals 🙌 Bring me on board, and I will wholeheartedly commit to completing tasks and jobs punctually. It's like bringing a seasoned professional into your team. LETS' CHAT!
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    WordPress
    Social Media Audit
    Google Review
    ActiveCampaign
    Wix
    Data Entry
    Ecommerce
    Social Media Management
    Canva
    Email Marketing
    Copywriting
    QuickBooks Online
    Administrative Support
    Virtual Assistance
    Real Estate
  • $15 hourly
    Since 2017, I’ve developed a well-rounded career as a virtual assistant, partnering with entrepreneurs and leaders across diverse industries to streamline their operations and increase productivity. In my current role in the online coaching industry, I specialize in platforms like Kajabi for course management, podcasts, email campaigns, and automations, ClickUp for project coordination, and tools like Read AI, Otter AI, and Vimeo to deliver seamless content creation and collaborative support. Alongside these, I’m proficient in a wide range of productivity and communication tools, including Microsoft Office, Google Workspace, Asana, Trello, Slack, Canva, Movavi Video Editor, and Adobe Acrobat. I’m also skilled in using learning platforms like Teachable and Udemy, allowing me to adapt easily to my clients' unique needs and workflows. Throughout my career, I’ve provided flexible and high-level support in areas like data entry, social media management, calendar and email management, research, graphic design, and video editing. My experience spans real estate, academia, consulting, beauty, health and wellness, and coaching, which allows me to bring a versatile perspective to each project. I’m dedicated to offering strategic administrative support that empowers brands to grow, builds operational efficiency, and drives meaningful results.
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    Property Management
    Canva
    PowerPoint Presentation
    Presentations
    Administrative Support
    Executive Support
    Real Estate
    Real Estate Acquisition
    Calendar Management
    Gmail
    Virtual Assistance
    Real Estate Virtual Assistance
    Spreadsheet Skills
    Email Management
    Email Communication
  • $6 hourly
    Dedicated and results-driven professional with a proven track record in delivering exceptional technical support and customer service. With a strong background in troubleshooting and problem resolution, I excel in identifying and resolving technical issues while providing unparalleled customer satisfaction. My expertise lies in effectively communicating complex technical concepts in a user-friendly manner, ensuring clients have a clear understanding of solutions.
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    Lead Generation
    Technical Support
    Customer Service
    Data Entry
    Salesforce
    Zendesk
    Online Chat Support
    Email Support
    Virtual Assistance
  • $4 hourly
    Hey There👋 Are you seeking a Virtual Assistant with more than three years of experience for your start-up business? Do you need a VA who can start immediately? HIRE ME! I'm versatile and reliable and can assist you with various day-to-day tasks. With a robust background in administrative support and a proven track record of managing tasks efficiently in a remote setting, I am confident in my ability to contribute effectively to your team. In my previous role as a Virtual Assistant, I effectively supported a team of professionals by managing schedules, organizing virtual meetings, and handling client inquiries, leading to a 20% increase in overall team productivity. Let’s work together to enhance your business efficiency! ✅ Data Entry / Clerical Work / Data Input - typing and organizing files and documents ✅ Email Management/ Email Support/Inbox management - responding, sorting, scheduling, and organizing your emails/text -Communicate to update the client on important emails and actions taken. Maintain clear records of emails handled and decisions made. -Security and Confidentiality Ensure that all communications and data are handled securely and confidentially. Use encrypted email services if needed. ✅ Calendar Management - Appointments Scheduling, meetings, and events for your clients. ✅ Social Media Management - Scheduling posts, engagement, outreach, content analysis, and giving feedback *Tiktok *Instagram *Facebook *Youtube ✅ Customer Support ✅ Appointment setter ✅ Travel Arrangement - booking flights, accommodations, and transportation * Expedia, booking.com, Tripadvisor, Airbnb, Check-in, etc. ✅ Research Tools I used: • Follow Up Boss • Trello • CDM • Zendesk • Kajabi • Acuity Scheduling • Outlook Mail • Streamyard • Ring Central • Docs • PDFescape • Calendly • Microsoft Office • Google Workspace • Dropbox • Kapwing • Loomly • Mailchimp • WordPress • Lodgify • Google Calendar Aesthetic Record For listing: • NewHomeSource • Zillow
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Research Paper Writing
    Scheduling
    Calendar Management
    Social Media Management
    Email Management
    Customer Support
    Data Entry
    Technical Support
    Virtual Assistance
    Email Support
    Zendesk
    Phone Support
  • $4 hourly
    I am Joey, an Information Technology graduate here in the Philippines. I am an Experienced Data Entry Specialist who is enthusiastic about my work. I have worked with professional clients for various companies. I am a freelancer with a dedication to providing 100% client satisfaction to my future clients. I have learned my craft by becoming a Virtual Assistant in a continuous self-learning process and through my studies through courses. I can provide services such as Admin tasks, Data Entry, Research, and Communication skills. WHY ME? ▶I am a fast learner, I can easily learn and adopt new systems. ▶I am proactive so I will be in touch with you regularly. ▶I have years of experience in different fields of work. ▶I am Proficient in English both oral and written. ▶I am dedicated, trustworthy, dependable & responsible. ▶I am hardworking & have a strong work ethic. ▶Open for full-time/part-time position. ▶Open for both short and long-term projects. EXPERTISE: ►Data Entry ►Research ►Listing ►Etsy ►eBay ►Shopify ►email support ►chat support ►40 WPM 99.9% accuracy ►photo editing SKILLS: ✅Communication ✅Teamwork ✅Problem-solving ✅Time management ✅Critical thinking ✅Decision-making ✅Organizational ✅Stress management TOOLS: ➤Google Sheets ➤Google Docs ➤Microsoft office ➤Canva ➤Photoshop ➤TERAPEAK 👉 If my profile is fit for the job, I am just one invitation away.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Research & Development
    Virtual Assistance
    Dropshipping
    Lead Generation
    Social Media Marketing
    Amazon FBA
    eBay Marketing
    Google Sheets
    Communication Skills
    Google Docs
    Data Entry
    Microsoft Office
  • $12 hourly
    I've worked in the BPO industry for five years under Telstra - one of the biggest telecommunication company based in Australia. I have developed expertise and competence that made me what I am today. I was assigned to a different line of business to support other agents; promoted as a subject matter expert, complaints manager, and sales development representative.
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    Administrative Support
    Relationship Management
    Partnership Development
    Email Marketing
    Marketing Strategy
    Price & Quote Negotiation
    Phone Communication
    Virtual Assistance
    Outbound Sales
    Sales Management
    B2B Marketing
    Business Development
    Business Management
    Email Communication
  • $16 hourly
    Hello, I'm Rincee! I specialize in Reddit Marketing and Social Media Management. With over 3 years of experience, I help clients increase their online revenue. I can offer you the following service: ✅Social Media Growth ✅Social Media Management ✅Account Management ✅Social Media Marketing ✅Twitter Management ✅ Social Media Engagement ✅ Organic Marketing Facebook and Instagram ✅ Reddit Management ✅ Content Moderator ✅ Reddit Marketing ✅ Reddit Expert ✅ Chat Support
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    Account Management
    Product Knowledge
    Project Management
    Marketing
    Customer Service
    Lead Generation
    Virtual Assistance
    Twitter/X Marketing
    Communication Etiquette
    Administrative Support
    Chat & Messaging Software
    Online Chat Support
    Social Media Advertising
    Social Media Management
    Social Media Marketing
  • $7 hourly
    I am a certified Operations Supervisor for more than 5 years already and have been working in a BPO industry for more than 12yrs, handling Sales, Technical and Customer-Centric Programs. . For sales, I've been doing face-to-face transactions of sales at one of the known Insurance and VUL Companies worldwide. Being a determined and focused type of person makes my work done well in the past, which I want to impart and gain more knowledge to learn for improvement. Had been working for Technical Support in the past which helped me understand and learn about innovation and creating a meaningful impact on consumers' daily life. Please see the services I can offer: Customer Service & Project Management Program/Account Supervisor Business Management Program Compliance Management Inbound Calls Outbound Calls Email Management Email Campaigns Ticket Management Hotel and Airline Reservation Subject Matter Expert Sales Associate Real Estate VA Banking accounts - Fraud Department Collection of payment Appointment Settings B2B B2C Data Entry Data Management Lead Generation Online Research Data Processing Google Docs Google Sheets Google Drive Microsoft Excel Microsoft Word Invoices Microsoft Powerpoint Internet Research Real Estate VA/Admin Assistant/ Appointment Setter Appointment Setting for Solar campaigns and RE Cold calling for Real Estate Email Handling CRM management Point of contact person Preparing documents for meetings and business Finding ways to improve administrative processes TOOLS I USE: Ø Zoom Ø Calltools Ø Phone Burner Ø Batch Dialer Ø Podio Ø Mojo Ø REIREPLY Ø Vortex Ø Google Voice Ø TextNow Ø Facebook Ø Gmail Business Suite Ø Posting related content Ø C++ Ø Microsoft Visual Basic Ø Microsoft FoxPro6 And can definitely learn to use new tools quickly.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Light Project Management
    Form Completion
    Product Listings
    Virtual Assistance
    Scheduling
    Task Coordination
    Executive Support
    Communications
    Administrative Support
    Data Entry
  • $8 hourly
    PROFESSIONAL PROFILE Look no further! A self-motivated professional that thrives on overcoming challenges, learning new skills and encouraging growth in those around me. I have been working in this field for almost a year now and be familiarized almost all the software that's being used. Assisting small business owners to grow and keep things organize in order to run the business at ease. No matter the length of the project my goal is to make your business run smoother. I always make sure to educate myself on the things that I need to learn in order to serve my clients better. My skills: * Resourceful * Attention to Detail * Meticulous Editing * Organized * Flexible * Great Communication * Quick Learner * Problem Solver * Can work under pressure so as to meet deadlines. * Familiar with Google Workspace * Familiar with Microsoft Office Suite * Familiar with Slack, Zoom, Skype * Strong Knowledge of Social Media (Instagram, Facebook, LinkedIn, Twitter, TikTok) * Strong Knowledge with Canva and Adobe Photoshop *Team Player * Web Research * Skilled in Data Mining/Scraping
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    Scheduling
    Administrative Support
    Virtual Assistance
    Phone Communication
    File Management
    Personal Administration
    Appointment Setting
    Canva
    Email Communication
    Microsoft Office
    Microsoft Word
    Data Entry
    Microsoft Excel
  • $40 hourly
    If you're looking for someone reliable to help remove tech overwhelm, I can help: My strongest skills are in: 👉 Content repurposing. 👉 Canva graphics 👉 Landing page design Need this kind of support for your education consultancy business? Reach out to me and let's discuss it in a call.
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    Community Engagement
    Camtasia
    ManyChat
    Social Media Content Creation
    Canva
    Facebook Ads Manager
    Virtual Assistance
    Chatbot
    Video Editing
    Instagram
    Elementor
    Facebook
    Online Chat Support
    Email Support
  • $12 hourly
    Hey there! I’m Jun Rey, your friendly neighborhood customer service expert! 🌟 With 8 years in the BPO industry and E-commerce, I've perfected the art of transforming every customer interaction into a high-five moment. Ready to bring my winning vibe to your team! 🎉🚀 ⭐ 8 Years Customer Service Experience ⭐ 5-Star Rating ⭐ Assisted US Customers ✅ Work in Your Time Zone 🔍 About Me: Hi! I’m Jun Rey, a seasoned customer service pro with a background in telecom and E-commerce. My experience at Xfinity sharpened my skills in top-tier telecom service, and my E-commerce stint has refined my support expertise. I’m eager to exceed expectations and bring value to your team! 🌟 Ready for Amazing Customer Experience? Looking for a customer experience magician? That’s me! My secret recipe? Empathy, efficiency, and dedication. I don’t just handle inquiries—I build connections, ensuring your customers leave with a smile. Let’s create exceptional experiences together! 🌟💬 Working with me means: Stellar Support: Quick, friendly assistance that eliminates long waits and frustrations. Increased Satisfaction: Boost repeat business and glowing reviews with top-notch service. Problem-Solving Pro: Tackling challenges with creative solutions and keeping customers satisfied. Personalized Care: Tailoring attention to each customer's unique needs and exceeding their expectations. Team Collaboration: Sharing insights and strategies to enhance performance and drive success. 💼 Skills: 📞 Customer Service Representative 📧 Email Support 💬 Live Chat Engagement 🎧 Inbound & Outbound Calls 💡 Lead Generation 🔎 Pre-Qualifying Leads 🌐 Web Research & Data Entry 🖥️ Software and Platforms I’m Savvy With: Zendesk, Gorgias, Shopify, Slack Asana, Zoom, Canva, Stripe Pinterest, Google Docs Microsoft Word, Excel, Outlook Kajabi, Lead Sniper, Shipstation, Australian Post, ChatGPT 💬 Let’s Collaborate: Ready to elevate your customer service game? Let’s discuss how I can contribute to your success. Your happy customers are just a message away! 🚀📬
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    Kajabi
    Email Communication
    Social Customer Service
    Customer Transaction Email
    Customer Care
    Data Entry
    Gorgias
    Shopify
    Virtual Assistance
    Customer Support
    Customer Service
    Order Tracking
    Ecommerce Support
    Online Chat Support
    Email Support
  • $7 hourly
    A highly skilled Freelance Virtual Assistant specializing in customer service, I bring exceptional communication and organizational skills to help businesses streamline their operations and enhance customer satisfaction. With a proven track record of efficiently managing tasks, improving customer interactions, and utilizing advanced CRM platforms, I am committed to delivering excellent support and administrative services.
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    Google Review
    LinkedIn
    Instagram
    Facebook
    Freshdesk
    Shopify
    Online Chat Support
    Virtual Assistance
    Scheduling
    Calendar Management
    Email Management
    Data Entry
    Customer Service
    Technical Support
    Email Support
  • $10 hourly
    I will be responsible for your day-to-day operations and ensuring everything is organized and on track. I worked with small business owners for four years providing them with projects that are precise, organized and submitted on a timely manner. I'm committed to working with precision. Here are the tasks I can do for you: -Schedule appointments -Conduct online research to find addresses and contact details for a given list of companies -Checking orders on Shopify and Amazon using ChannelGrabber -Create a marketing strategy to increase followers and revenue -Build good engagement with followers -Relevant hashtag research -Create graphics for social media platforms -Community management -Create branding for your business -Schedule posts on Buffer, Later, Hootsuite, Creator Studio, Preview and other related scheduling tool. -Basic video editing -Organize drive and email -Create email templates (MailChimp) -Design pdfs, e-book and presentation -Other administrative task Tools I use: Designing: Canva, Lightroom, Affinity Designer. Video editing: Filmora Scheduling tools: Buffer, Hootsuite, Later, Preview and Creator Studio Others: Calendly, Drive, MailChimp, WordPress, SEMrush, Asana, Monday, Trello, ChannelGrabber I hope to work with you!
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    Video Editing
    Virtual Assistance
    Email Design
    Social Media Imagery
    Project Scheduling
    Administrative Support
    Graphic Design
    Brand Identity
    Canva
    Research Methods
    Email Communication
    Content Creation
    Social Media Management
    Community Engagement
  • $15 hourly
    I am an experienced executive assistant with 12 years of delivering high-quality work on time. Skilled in Microsoft Office, Google Suite, graphic design, social media management, CRMs, and dialers, I excel in calendar management, project coordination, event planning, travel arrangements, and recruiting. With a track record of building strong C-level relationships and seamless communication, I embrace challenges and thrive on learning and growth. The ability to deliver high-quality, pleasant service is vital to me and that is exactly what you will get when you hire me. I listed below the highlight of some of the platforms I have experience working with. CRM's: ○ Airtable ○ Pipedrive ○ Monday.com ○ Trello ○ Zoho Bigin ○ Hubspot ○ Podio ○ SetShape Team Communication: Slack, Skype, Teams, Zoom For scheduling: Calendly, Once Hub, Tidycal I am also good with: ○ Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms) ○ Microsoft Office (Excel, Word, Planner, Powerpoint) Familir with: ○ Click Funnels ○ Typeform ○ Webinarjam Dialer or for Text: Ring Central, Mojo, Dialpad, Phoneburner, Vulcan7, Call Tracking Metrics, CallRail, Grasshopper, Batchleads ○ Real Estate: MLS - NARRPR, MATRIX, HAR Others: ○ Asana ○ Canva ○ Docusign ○ Quikbooks ○ Time Doctor ○ Hubstaff ○ Youtube ○ Instagram ○ Facebook Need Something Else: Just ask! If I don't know how to do it, I am always ready to learn a new skill. If you don't see what you're interested in getting help with, this profile description is just a highlight of my skills. Please reach out and I'll let you know if I would be the perfect fit to support you. Thanks for learning more about me. I'm looking forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Online Chat Support
    Ecommerce Support
    Canva
    Blockchain
    Administrative Support
    Real Estate Cold Calling
    Virtual Assistance
    Executive Support
    Phone Support
    Cold Calling
    Telemarketing
    Lead Generation
    Outbound Sales
    Data Entry
    Customer Service
  • $9 hourly
    Hi, I’m Arnel! I’m a results-driven professional with over 10 years of experience in B2B sales, lead generation, and client engagement. I specialize in helping businesses grow by connecting them with the right clients and increasing revenue through strategic outreach and relationship management. What I Bring to the Table: Proven Sales Expertise: Consistently exceeded sales targets by 20%+ and closed high-value deals across diverse industries, including real estate, payroll, eCommerce, digital marketing, and more. Lead Generation Mastery: Expert in building pipelines and converting 30% of qualified leads into long-term clients using tailored strategies. CRM and Tech Savvy: Skilled in tools like Salesforce and HubSpot to manage customer relationships and optimize workflows. Client Engagement Excellence: Known for delivering compelling presentations and fostering trust, leading to a 95% client retention rate. Adaptability: Thriving in fast-paced environments and tailoring approaches to meet specific business needs. Why Work With Me? I take a personalized approach to every project, focusing on your unique goals to deliver measurable results. Whether you need help with lead generation, cold calling, or nurturing client relationships, I’m here to make a lasting impact. Let’s connect and discuss how I can help your business grow!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Data Entry
    Virtual Assistance
    Product Knowledge
    Email Marketing
    Customer Support
    Lead Generation
    Telemarketing
    Customer Service
    Customer Satisfaction
    Administrative Support
    Cold Calling
    Email Communication
    Email Support
    Online Chat Support
  • $6 hourly
    Hi! I'm Alyssa, I specialize in helping brands grow by crafting compelling strategies that resonate with your audience. I also design custom social media templates that elevate your brand’s aesthetics across all platforms. Whether you're an entrepreneur looking to level up your online presence or a brand aiming for consistent growth, I'm here to turn your vision into a vibrant digital reality. Let's create something amazing together! Job Experiences/Skills: - Data Encoder - Virtual Assistant - Discord Chatter (NFT) - Ebay Postings - Appointment Setter - TikTok Product Researcher - Customer Service Associate - Video Editing (reels/short form videos) - Creation of Email Marketing Designs/Graphics - Social Media Graphic Design (creation of Social Media graphic posts) Tools I Use: - Canva - Capcut - SimplyBook - Google Workspace - MS Word - ChatGPT - Grammarly - Quillbot - Figma - Notion - ClickUp -HubSpot -HubStaff
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Calendar Management
    Content Creation
    Video Editing
    Photo Editing
    Social Media Design
    Social Media Marketing
    Social Media Content Creation
    Graphic Design
    Appointment Scheduling
    Canva
    Email Marketing
    Virtual Assistance
    Instagram Reels
    Social Media Management
    Instagram Post
  • $8 hourly
    I am an experienced Cold Caller, Appointment Setter / Telemarketer, Team Leader, and Coach. Just like others, my goal is to be effective, productive, and earn. As I achieved those, I know that it is equivalent to helping my clients reach their goals too. And for us to reach that goal, I understand that I need to execute clients' directives accordingly, set and hit targets, and maintain accomplishments. I used to work in a BPO company as well for more than 7 years as a Technical Support and at times changed roles as a Customer Service Representative. My years of experience taught me to become effective in my career by finding resolutions to customers' concerns and complaints. I utilize my time in seeking appropriate solutions to every customer's concern whenever necessary. I'm very much excited about learning about new opportunities.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Real Estate Virtual Assistance
    Virtual Assistance
    Time Management
    Administrative Support
    Technical Support
    Coaching Session
    Team Management
    Communication Skills
    Data Entry
    Customer Service
  • $12 hourly
    Empowering Entrepreneurs: Your Reliable Ally in Success Every entrepreneur deserves a dependable partner to handle tasks that demand time and precision. I am that ally, dedicated to supporting your business with keen observation and proactive initiative. My commitment goes beyond just getting the job done—it's about propelling your ventures to new heights with passion and excellence. Why Choose Me? ✔️Full-Time Availability: As a full-time Upwork professional, I am available daily to meet your needs. ✔️Independent & Team Player: Whether working solo or as part of a team, I deliver outstanding results. ✔️Confidentiality Guaranteed: Your information is safe and secure with me. ✔️Round-the-Clock Service: I work 24/7 to ensure timely delivery of your projects. ✔️Affordable Excellence: High-quality work without breaking the bank. "Expertise that drives success." ➤Executive Support/Virtual Assistant ➤Data Entry/Administrative Assistance ➤Lead Generation ➤Basic Graphic Design/Social Media Management ➤Internet Research/Web Research/Market Research ➤Email Handling/Email Management/Email Communication/Customer Support/Customer Service ➤Tutoring ➤Linkedin Recruiting/Linkedin Messaging/Linkedin Outreach ➤VLOOKUP ➤Calendar Management, Appointment Setter/Client Onboarding ➤Data Mining, Contact List, Data Scraping, List Building, Prospect Listing ➤Cold Email Outreach ➤Facebook Groups Email Scraping ➤Transcribing Proficient in Top Tools:: ➤Canva ➤Google Sheets/Excel ➤PDF Simpli, Dropbox, ➤Calendly, Google Calendar ➤Trello, Notion, Click up ➤Getemail.io, Email finder, Skrapp.io, Rocketreach, Apollo.io, Contactout, Seamless.AI, SignalHire, Email Extractor For FB Groups ➤Slack, Whats app, Zoom, Skype, ➤Breezy.hr, ➤Zoom info, Pitchbook, Crunchbase, Growmojo, D&B, Rocket Search, Signal Hire,Sales Navigator ➤Breadcrumbs, VerifyEmailAddress.org, Verifalia ➤Ulink, Dripify ➤Sales Navigator ➤Streak CRM ➤Auris AI, Good Tape Let’s collaborate to transform your vision into reality. Reach out, and let’s make your business soar! Excited to work with you, May
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Cold Email
    Administrative Support
    Executive Support
    Customer Support
    Prospect List
    Contact List
    Virtual Assistance
    Market Research
    List Building
    Lead Nurturing
    Email Communication
    Lead Generation Strategy
    Social Media Lead Generation
    Lead Generation
    Data Entry
  • $7 hourly
    My years working with BPO companies has been very rewarding especially when joining quality assurance team 2 years ago, I have been more keen to details and processes, It helped me enhanced my problem solving skills, my ability to work as a team, time management and multitasking as well.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Appointment Scheduling
    Word Processing
    Virtual Assistance
    Customer Support Plugin
    Email Communication
    Executive Support
    Communications
    Quality Assurance
    Providing Information to Callers
    Phone Communication
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