Hire the Best AdvantageCS Advantage Specialists

I'm a Customer Support and Technical Operations professional with 6+ years of experience resolving high-volume customer requests across chat, email, and phone including 3,000+ tickets managed in a single role while maintaining strong satisfaction scores. I've supported both individual users and enterprise customers, with deep hands-on experience in Microsoft 365 (Exchange Online, Outlook, Teams, SharePoint, OneDrive, Microsoft Entra ID/Azure AD), identity and access management (MFA, RBAC), and CRM platforms including Zendesk, Salesforce, and Freshdesk. Beyond resolving individual tickets, I focus on the bigger picture: identifying recurring issues, improving support workflows, and documenting solutions into knowledge bases that reduce repeat problems. I've partnered directly with engineering teams to escalate and resolve complex, high-impact issues. What I can help with • High-volume ticket resolution (chat, email, phone) • Microsoft 365 Administration & troubleshooting • Identity & access management (MFA, RBAC, Entra ID) • CRM platforms: Zendesk, Salesforce, Freshdesk, Rave, DFM • Root-cause analysis & escalation handling • Customer retention & satisfaction improvement • Technical documentation & knowledge base creation • Process improvement for support teams Why clients work with me ✔ 6+ years of high-volume support experience ✔ Enterprise-level technical troubleshooting ✔ Clear, empathetic communication ✔ Strong documentation habits ✔ Cross-functional collaboration with engineering ✔ Reliable, fast, customer-first

Most products fail not because of bad features, but because users don’t adopt them. I help companies turn complex products into intuitive, engaging experiences that users actually use. I specialize in: ✔ Product onboarding & activation ✔ UX + Learning Experience Design (LXD) ✔ Feature adoption & engagement ✔ AI-powered product analysis With 10+ years of experience in UX, product design, and digital learning, I bring a unique blend of design, psychology, and growth strategy. 💡 My unique edge: I use a custom-built AI tool to analyze user journeys, identify drop-offs, and design high-converting experiences. #Product adoption #UX strategy #Growth UX #Onboarding design #SaaS UX #User engagement #Product experience #AI UX

💡 What I do I design complex SaaS products, enterprise platforms, and data-driven dashboards that help businesses simplify workflows and improve user experience. With 6+ years of UX/UI experience, I work across the entire product lifecycle - from research and user flows to high-fidelity interfaces, scalable design systems, and developer-ready designs. ✅ Core Expertise - Enterprise SaaS Platforms - Complex Dashboards & Data Visualization - UX Research & User Flows - Information Architecture - Design Systems - Responsive Web Applications - Product Strategy & Feature Design - Figma, FigJam, Miro, Adobe Creative Suite ⚡ Automation & AI (additional expertise) I also help teams streamline internal processes by designing automation workflows using: - Make (Integromat) - Zapier - Airtable & Google Sheets - OpenAI (ChatGPT) integrations - Webhooks & API-based workflows This allows me to design products that are not only intuitive for users but also efficient behind the scenes. Why work with me? ✔ 6+ years designing enterprise products ✔ Strong UX thinking, not just UI ✔ Scalable design systems ✔ Developer-friendly documentation ✔ Experience working with cross-functional product teams ✔ Focus on business goals as well as user needs Let's build products that are simple for users and scalable for your business.

Total Rewards Consultant and Practitioner with 15 years of progressive experience in global compensation, benefits, equity and recognition. Deep knowledge of all Total Rewards functions and extensive experience in developing new programs and processes for both USA and international locations. Specific experience includes: Developing compensation and benefits philosophy and strategy. Creating new programs and enhancing current Total Rewards programs. Creating program communications, supporting materials, guidelines, and procedures. Creating job and compensation structures. Leading annual and quarterly compensation and benefit cycles including base pay increases, incentive pay and benefits enrollment. Partnering with carriers, brokers and vendors. Compensation modeling and analytics. Pay equity analysis. Working with pre IPO and public companies. Transitioning programs from a private to public company structure. Benefits and compensation harmonization after mergers and acquisitions. Creating materials and presentations for the Compensation Committee and Board. I have a track record of successfully creating operational excellence and delivering results even in the toughest environment. I possess a relentless continuous improvement mindset and use an analytical and data informed approach in decision-making. Applications: MS Office., Workday, ADP Workforce Now, E*Trade, Carta, Fidelity, Radford, Mercer.

Hi, I'm Raheen R. I’m a seasoned Affiliate Marketing Specialist with a passion for helping brands grow their revenue and reach through high-performing affiliate programs. With over 8 years of experience across top affiliate networks such as ShareASale, Awin, FlexOffers, Impact, CJ Affiliate and other top networks. I’m here to help you unlock the full potential of affiliate marketing to drive sustainable growth. I specialize in building and optimizing affiliate programs that not only generate immediate sales but also provide long-term, scalable success. My goal is to ensure that your affiliate program works seamlessly and delivers maximum results across multiple platforms. Services I Offer: 👉 Affiliate Network Setup & Optimization I will set up your affiliate program on leading networks like ShareASale, Awin, FlexOffers, and CJ Affiliate. Plus, I’ll optimize your program to ensure it’s performing at its best, driving quality traffic, and boosting conversions. 👉 Affiliate Recruitment & Onboarding I’ll identify and recruit high-quality affiliates who align with your brand and target audience. My approach ensures you have the right partners to drive traffic and sales. 👉 Custom Commission Structures I’ll help design competitive commission structures that motivate affiliates to push your products, driving more conversions and higher ROI. 👉 Campaign Strategy & Scheduling I’ll develop tailored campaign strategies and create a schedule that keeps your program running smoothly while maintaining optimal performance. 👉 SWOT & Competitor Analysis I’ll conduct thorough SWOT (Strengths, Weaknesses, Opportunities, Threats) and competitor analysis to identify growth opportunities and keep you ahead of the competition. 👉 Creative Asset Support I provide affiliates with professional creative assets, including banners, links, and promotional content, ensuring they have everything they need to promote your brand effectively. 👉 Real-Time Performance Reporting I offer transparent, real-time reporting so you can track the performance of your affiliate program, monitor key metrics, and make data-driven decisions. 👉 Fraud Prevention & Risk Management I’ll implement measures to prevent fraud and ensure your affiliate program is secure, protecting your brand and revenue. 👉 Payment Processing & Tracking I handle all aspects of payment processing and commission tracking, ensuring timely and accurate payments to your affiliates. Why Choose Me? Expertise in Top Affiliate Networks Proven Results Data-Driven Approach Long-Term Growth Let's Chat Soon!

I help PSPs, acquirers, and high-risk merchants get approved, pass due diligence, and stay compliant. Financial crime and payments risk specialist with 10+ years across global banks including JP Morgan Chase and ING. What I do for clients: • High-risk merchant onboarding & PSP due diligence — sourcing and vetting payment acquirers, KYC/KYB reviews, and closing AML/KYC gaps for UK, EU, and offshore businesses. • AML & sanctions screening — name and transaction screening with Fircosoft FFF/FMF, interpreting SWIFT and SEPA messages, assessing exposure against OFAC, EU, and UN lists. I also run screening testing and optimization — tuning fuzzy-match behavior to cut false positives without losing detection. • Chargeback & representment — full dispute lifecycle through Visa Resolve Online (VROL) and Mastercard Dispute Form (MCDF), building representment packages that maximize recovery. • Fraud detection — real-time risk mitigation using Falcon and Taser. I also built and shipped DueDex, a KYC/KYB due diligence tool — proof I understand these workflows deeply enough to automate them, not just execute them. My background is regulated banking, but I bring that operational precision to fast-moving fintech and payments clients. Message me with what you're working on and I'll tell you straight whether I can help.