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Myself Sabbir, working as an agile project manager with significant successful project delivery experiences in well-renowned companies across the universe. I've managed tailored SDLC, Health Tech EHR/EMR, Compliance (HL7, HIPAA, GDPR, CQC, NHS Trust), Sales, Marketing, Integration, and SFDC central source of truth (CRM) projects for multiple external stakeholders over the last 5 years as a successful PM in the marketplace. My strengths: - Agile project management - SOPs & Process Automations - PMO - Atlassian Jira certified implementation partner - Hybrid and SAFe framework - Project process & documentation development - Project strategy planning, execution & delivery - Strategies such as Kanban, Lean, XP, CI/CD - Demonstration, Process & Delivery - Customer Success Management - N8N Automations Expert - System analysis & design - External stakeholders management - Discovery & Requirement analysis, validation, and delivery - Client success and delivery - Business analysis & system analysis - Diagram specialist for business processes - Administration and IT Support - PMO specialist with top-notch tools and techniques - Google Data Studio (For Analysis) - Predictive Data Analysis and Interactive Dashboard - Data Reporting and Analysis - Site Speed Up & Optimization - Process Development specialist for Cold calling campaigns and outreach businesses. - DNS, Email deliverability, GoDaddy, Google Workspace. - Super Fast Website Design and Development - DNS, SSL/ TLS, Nameservers Encryption - VPS, Shared, Private Hosting Server Configuration and Setup [ Digital Ocean, Any Shared host ] - Domain Configuration and Site Critical Error Handling - Power BI Dashboard, Analysis, and Interactive Reporting Dashboards - SQL, JQL Data (ETL) **Can be reached out to immediately on Upwork. I'll be delighted to meet you! Always remain positive & take care.

I help SaaS companies deliver faster, more predictably, and with less chaos. I’m a Senior Agile Delivery Manager / Technical Project Manager with 13+ years of experience across software engineering, Agile leadership, and end-to-end delivery execution—primarily in AI-powered SaaS and fully remote environments. Clients bring me in when: - Delivery feels unpredictable - Roadmaps look good on paper but stall in execution - Teams are busy—but outcomes aren’t moving fast enough What I do differently: I don’t just “run Scrum.” I own delivery outcomes. I work as a trusted execution partner to Product, Engineering, Marketing, and Leadership—turning strategy and roadmaps into clear, executable plans with real timelines, ownership, and measurable results. Proven impact: - Improved release predictability by 40-50% for a global AI-driven SaaS product - Accelerated feature and initiative delivery by 30%, reducing time-to-market - Increased overall delivery throughput by 20% across concurrent initiatives - Improved cross-functional delivery predictability by 25-30% for internal BAU optimization products How I help your team: - End-to-end Agile delivery ownership (Scrum / Kanban / hybrid) - Roadmap execution, prioritization, and dependency management - Delivery metrics: velocity, cycle time, throughput, forecasting - Stakeholder communication & leadership-level reporting - Unblocking teams and improving flow in fast-moving environments - Coaching teams to deliver sustainably—not heroically Background that matters: - Hands-on software engineering foundation - Extensive experience with remote, distributed teams - Deep exposure to AI & SaaS product delivery - Certified across ICAgile & Scrum Alliance (A-CSM, ICP-APM, ICP-ACC, CAL) Tools: Jira, Confluence, Linear, ClickUp, Miro, Agile metrics dashboards, Gen-AI tools (ChatGPT, AI-assisted workflows) If you’re looking for someone who can bring order to delivery, create predictability, and help your product ship faster without burning out teams, let’s talk. 📩 Message me with your current delivery challenge—I’ll tell you honestly if I can help

Focused on delivery, alignment, and release readiness for web and app projects. 👋 I step in when projects start slowing down - tasks get stuck, priorities become unclear, or quality issues begin showing up late in the cycle. I make sure your project moves forward and gets delivered on time, with stable, release-ready quality. I’ve been managing software projects since 2008, working closely with developers, QA, and stakeholders across SaaS, mobile apps, and enterprise systems. What makes my approach different is that I don’t just track tasks - I combine project management with hands-on QA and Development oversight, so issues are caught early and instead of becoming release problems. I’ve worked across 400+ projects in SaaS, self-service systems, retail, and booking platforms, supporting global clients in the US, UK, Australia, and Middle East, ensuring delivery, quality control, and reliable release. 🏆 Core Strengths & Expertise -------------------------------------- 💼 How I help teams move forward: 🟢 Turn ideas into clear, actionable tasks so teams stay aligned. 🟢 Drive daily progress and resolve bottlenecks before they slow delivery. 🟢 Identify risks early and resolve them before they impact timelines. 🟢 Ensure every release is validated and ready for production. ✨ What I can handle for you: 🟢 Manage the full product lifecycle from planning to release. 🟢 Define clear requirements (PRD, user stories, test plans). 🟢 Lead Agile execution (standups, sprint planning, tracking). 🟢 Coordinate cross-functional teams (dev, QA, design, DevOps). 🟢 Ensure quality through structured QA and regression cycles. 🟢 Maintain clear communication so you always know progress and next steps. LANGUAGE: Fluent (Listening, Reading, Writing, & Spoken): US English, UK English, Bengali Basic Reading: Arabic 🌐 Selected Work & Impact ---------------------------------- ✨ Fintech / SaaS: 🔹 YouNegotiate (US | 66M+ users target): Led end-to-end QA and supported delivery readiness, ensuring scalability and stable releases. 🔹 Debt Collection SaaS Platform (US): Managed cross-functional teams, Jira workflows, and delivery of an AI-driven system with telephony integration. ✨ Enterprise & Certification: 🔹 Microsoft “Designed for Microsoft” Certification: Managed compliance, documentation, and testing coordination to achieve certification. ✨ High-Traffic Platforms (Travel, eCommerce, Enterprise): 🔹Worked on platforms used by millions of users, including: American Airlines, British Airways, Expedia, Hilton, Dell, ASOS, Cigna, Moody’s, Thomson Reuters. ✨ System Validation & Long-Term QA: 🔹US Timecard System (5⭐Client): Ensured business rule accuracy and long-term system stability through continuous validation and testing cycle. Focused on: 💡 Cross-Platform QA (Web + Mobile). 💡 Regression & Release Validation. 💡 Stability and Performance Before Production. 🛠️ Tools & Platforms: JIRA, Trello, Asana, ClickUp, TestRail, Bugzilla, Confluence, Notion, GitHub, Slack, BrowserStack, XCode, XTable, Charles Proxy, Visual Studio, Adobe Photoshop, Adobe Illustrator, Video Editing. 🎯 Why Clients Hire Me ✅ I take ownership of delivery - not just tasks and resolve problems by motivational best practices. ✅ I identify and remove bottlenecks early to keep projects moving and avoid delays. ✅ My QA background helps prevent release issues before they reach production or live. ✅ I keep communication clear and consistent, so you're never chasing updates. ✅ Strong focus on business outcomes - stable releases, aligned teams, and predictable delivery. 🤝 Let’s connect! If you are really looking for me and feeling about my eligibility, please let me know how could I help your project? Thanks for your kind patience. Kind Regards, MD. AMIR HASNAT Technical Project Manager & QA Specialist Upwork

🌟YOUR BUSINESS IS MY TOP PRIORITY🌟 🏆 Top-Rated Freelancer | 10+ Years in Communication, Management and Admin Support. 📩 Available for long-term and short-term support | Fast response time 🚀 About Me - I help founders, executives, and fast-moving teams streamline operations, manage client workflows, and maintain organized systems so nothing falls through the cracks and business execution stays consistent. My focus is on building structured, reliable back-end operations that improve efficiency across CRM pipelines, client communication, scheduling, and daily administrative workflows. I specialize in supporting businesses that deal with high-volume leads, active client communication, and fast-paced coordination, where organization, speed, and accuracy directly impact revenue and client satisfaction. Alongside traditional operations and executive support, I actively use modern AI tools and automation-assisted workflows to reduce repetitive work, improve response speed, and enhance productivity across administrative systems. 💼 Core Services & Expertise - ✔ Virtual Assistant Services ✔ Executive Assistant Support ✔ Business Operations Management ✔ Administrative Support ✔ CRM Management & Optimization ✔ Lead Generation & Lead Tracking ✔ Appointment Setting & Scheduling ✔ Client Communication & Follow-Up ✔ Inbox & Email Management ✔ Calendar Management & Coordination ✔ Sales Pipeline Management ✔ Customer Support Operations ✔ Project Management & Task Coordination ✔ Data Entry & Database Management ✔ File Organization & Process Documentation ✔ Bookkeeping Support & Expense Tracking ✔ Real Estate Virtual Assistant Services ✔ AI-Assisted Workflow Optimization ✔ Operations & Productivity Support 🛠 Tools & Systems - Salesforce • Google Workspace • Microsoft Office • Slack • Asana • Trello • Notion • Calendly • Zoom • AI Productivity Tools etc 📊 Industries I Supported - Real Estate • Finance • Healthcare • Staffing & Recruitment • Service-Based Businesses • Small Business Operations • Online Entrepreneurs • Coach Business • Therapist Business • Holistic Coach Business ✨ What Makes My Support Different - ✔ I don’t just complete tasks - I build systems that keep operations stable and scalable ✔ Strong experience managing CRM pipelines, client workflows, and daily communication flows ✔ Skilled in handling high-volume administrative environments with accuracy and structure ✔ Experienced in fast-paced, deadline-driven operations ✔ Comfortable working directly with founders and executive-level teams ✔ Strong adaptability across tools, systems, and business models ✔ Actively use AI tools to improve efficiency and reduce operational load ✔ HIPAA-certified and experienced with sensitive business data 📌 My Working Approach - I focus on creating clarity, structure, and consistency in business operations. Whether it’s managing client communication, organizing CRMs, tracking leads, or coordinating tasks, my goal is to ensure your systems run smoothly so you can focus on growth, clients, and strategy instead of operational chaos. 🤝 Let’s Work Together - If you’re looking for a reliable Executive Assistant and Operations Specialist who can help organize your workflows, manage your CRM systems, and improve your day-to-day business efficiency, I’d be glad to support you.

🏅 Top Rated Plus | Project Manager | Product Manager 🏅 I help B2B and B2C companies build successful digital products from idea to launch. My core strength is Product Management, market research, product strategy, and clear PRD writing that turns business goals into actionable plans. I define roadmaps, prioritize features, and create structured documentation so development teams build the right solution from the start. I ensure alignment between stakeholders, users, and engineering teams. Alongside product leadership, I manage Agile execution including sprint planning, backlog management, QA oversight, and release coordination to ensure predictable, high-quality delivery. I also leverage AI tools to improve research, streamline workflows, and support smarter product decisions. Core Expertise --------------------- - Market Research & Competitive Analysis - Product Strategy & Roadmapping - PRD Writing & User Stories - Agile & Scrum Execution - QA & Release Management - Remote Team Leadership - AI-Driven Product Optimization Tools ----------------- Jira, Confluence, Asana, ClickUp, Figma, Google Analytics, GitHub, Google Workspace, Slack

I’m an AI Product Manager & Product Strategist with 7+ years of experience across 25+ digital products in AI, SaaS, FinTech, E-commerce, Energy, CRM, Real Estate, TravelTech, LegalTech, and more. I’ve led products across Europe, North America, Australia, Singapore, and the Middle East, both inside teams and through Inshirah, my product consultancy. My approach is simple: build what matters, reduce complexity, enable teams, and make the product deliver real value. 👨‍💻 How I work AI Product Management & AI Builder Work • Design AI features, agent flows, LLM behaviors, AI Evals, and automation systems • Build and optimize multi-agent workflows (reasoning, routing, prompts, tools) • Shape AI UX, biasness, guided flows, structured inputs, guardrails, user intent mapping • Integrate AI into core product workflows (onboarding → activation → lifecycle) • Hands-on with Audos, Relevance, LLMs, n8n, Zapier, Make, Lovable, GHL, and 20+ tools/platforms. Product Strategy & Discovery • Define problem statements, value propositions, and opportunity areas • Conduct research, competitor insights, JTBD analysis, hypothesis validation • Create simple, actionable roadmaps using Impact/Effort, RICE, MoSCoW, and similar Execution, Delivery & Team Leadership • Lead cross-functional delivery using Scrum/Kanban/Scrumban • Write PRDs, user stories, acceptance criteria, and system workflows • Facilitate refinement, sprint planning, reviews, and retros • Remove blockers, improve communication, and align engineering, design, and business • Establish SOPs, product ops foundations, and documentation systems Growth, Analytics & Continuous Improvement • Measure activation, retention, funnels, and user behavior to inform decisions • Run MVPs, PoCs, and experiment loops to validate direction quickly • Automate onboarding, support, and operational workflows to reduce friction 🚀 Where I create impact • Turn chaotic or stalled products into clear, focused product strategies • Improve team delivery performance by 40–80% through structure & alignment • Design AI and automation workflows that reduce manual effort and improve UX • Support founders in shaping MVPs, roadmaps, and execution plans that actually ship 🔍 What I'm open to • AI Product Manager / Senior PM / Product Lead roles • Productized or subscription-based PM/AI partnerships through my agency - Inshirah • Coaching founders and PMs on product strategy, AI adoption, and delivery systems If your product or team needs clarity, momentum, or a stronger structure, I can help you build with direction and scale with confidence.