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I help businesses bring structure, control, and accountability to ERP implementations and operational transformation. When requirements are unclear, processes are fragmented, ownership is missing, or delivery is losing control, I establish the governance and execution plan needed to move the initiative forward. I work between leadership, operations, functional consultants, and technical teams—translating business objectives into practical processes, system requirements, implementation plans, delivery controls, and measurable outcomes. ERP Transformation & Delivery Leadership I provide business-side leadership across the ERP lifecycle, from discovery and GAP analysis through implementation, UAT, go-live, hypercare, and optimisation. I can support: • ERP and Odoo discovery • Current-state and future-state assessment • GAP analysis and implementation recommendations • Scope, assumptions, dependencies, and constraints • Transformation roadmaps and phased plans • Workstreams, sprints, milestones, owners, and sign-offs • Delivery governance, reporting, and stakeholder alignment • Risk, issue, decision, dependency, and change control • Client, consultant, developer, and vendor coordination • Implementation health checks and delivery recovery I do more than maintain a project board. I challenge unclear requirements, identify risks early, establish ownership, and keep business and technical teams aligned. Business Process & Operating Model Improvement Technology alone does not fix a broken process. I assess how the business operates, where work is delayed or duplicated, and what must change before systems or automation are introduced. This includes: • End-to-end process reviews • Current-state and target operating model design • BPMN, UML, and swimlane process mapping • Roles, handovers, approvals, and ownership • Workflow bottleneck and control analysis • SOPs, user guides, KPIs, SLAs, and reporting • Process standardisation and automation opportunities Business Analysis & Solution Definition I translate operational needs into documentation and delivery structures that functional and technical teams can execute. I support discovery workshops, BRDs, SRS documents, functional specifications, user stories, acceptance criteria, requirements traceability, data and integration requirements, task briefs, solution validation, and change-impact analysis. My focus is not simply collecting requests. I identify the real business problem, challenge assumptions, uncover missing scenarios, and help define a practical solution. UAT, Go-Live & Adoption I help businesses avoid reaching go-live with unresolved gaps, incomplete testing, unclear ownership, or unprepared users. I can manage UAT strategies, business scenarios, test cases, evidence, defect logs, data migration validation, readiness assessments, cutover plans, training, handover, sign-off, and hypercare. AI Enablement & Workflow Automation I advise businesses that want to introduce AI and automation but need a practical, business-led strategy before selecting tools or building solutions. I help organisations: • Assess AI and operational readiness • Identify and prioritise high-value use cases • Map the workflows AI will support • Design AI-assisted documentation, reporting, and task processes • Structure internal knowledge bases and prompt libraries • Define human review, ownership, governance, and quality controls • Build phased AI and automation roadmaps • Translate business use cases into technical requirements My approach is business-first. I focus on where AI can reduce manual effort, improve consistency, support decision-making, and create measurable value. Odoo & ERP Coverage CRM, Sales, Purchase, Inventory, Warehouse, Manufacturing, Accounting, Reporting, Data Migration, E-commerce, Integrations, UAT, Go-Live, and Hypercare. Selected Experience & Results • Reduced task-processing time by 40% through workflow automation. • Supported multi-workstream Odoo implementations across operations, manufacturing, warehouse, finance, reporting, and integrations. • Created GAP analyses, roadmaps, sprint structures, governance frameworks, UAT packs, readiness assessments, change logs, and sign-off controls. • Coordinated delivery across clients, leadership, consultants, and developers. • Produced audit-ready operational and compliance documentation. Best-Fit Engagements • ERP discovery, GAP analysis, planning, and mobilisation • Fractional ERP Delivery Lead or Project Manager • Implementation health checks and project recovery • Process and operating model redesign • UAT and go-live readiness management • Workflow automation and AI opportunity assessments I work best with businesses that need someone who can enter a complex situation, understand the problem, create structure, align stakeholders, and maintain delivery control through implementation. Share your current situation and delivery risk, and I will help define a practical way forward.

As an experienced Data Visualization Expert, bolstered by a solid foundation in Project Management (PMP) and a recent certification in PMI Professional in Business Analysis (PMI-PBA), I specialize in transforming complex data into visually compelling and insightful narratives. With over 15 years in the field, I bring a blend of analytical acumen and creative design to make data accessible and actionable for a wide range of audiences. My professional journey has seen me collaborate with clients across diverse sectors including finance, healthcare, and education. This varied experience has equipped me with the ability to quickly understand and adapt to the unique data visualization needs of each client, delivering customized solutions that align with their specific objectives. My expertise extends beyond data visualization. The addition of the PMI-PBA certification to my portfolio highlights my proficiency in business analysis, allowing me to bridge the gap between business needs and technical solutions more effectively. This synergy of project management and business analysis skills ensures a holistic approach to data-driven challenges, driving meaningful change through informed decision-making. I am passionate about utilizing data as a powerful tool for transformation and growth. Whether it's through insightful dashboards, informative charts, or comprehensive data analysis, I am committed to helping my clients harness the true potential of their data. I eagerly look forward to new collaborations where I can bring this passion and expertise to your data visualization projects.

I’m a Virtual Assistant and Operations Support specialist with experience across supply chain, e-commerce, research, and data reporting. I help businesses stay organized, keep workflows running smoothly, and turn information into clear insights. My background includes supporting daily operations, tracking inventory and orders, preparing reports, conducting market and business research, and managing administrative tasks. I can support with: • Operations and supply chain coordination • Data tracking and reporting (Excel & Google Sheets) • Market and competitor research • Inbox, scheduling, and CRM management • Process and workflow organization I’m reliable, detail-oriented, and proactive, with a strong focus on clear communication and meeting deadlines. I work in English and Albanian and can support bilingual projects. If you’re looking for someone who can combine organization, analytical thinking, and hands-on operational support, I’d be happy to help.

Hi, I’m Elvana. I work with brands that care about how they show up online and want content that actually feels like them, not forced, not generic, and not created just to “fill the feed.” I’m a social media strategist and content creator, and my focus is on creating strong visual content and short-form videos that help brands build trust, stay relevant, and turn attention into real interest. I’ve worked with clients in e-commerce, beauty, hospitality, healthcare, and wellness, always tailoring the content and strategy to the brand’s voice and business goals. I enjoy the creative side of social media just as much as the strategic one. That means I don’t just post, I think about positioning, messaging, and how people actually consume content. Trends and algorithms matter, but only when they make sense for the brand. Clients usually work with me because I’m easy to communicate with, reliable, and genuinely invested in the outcome. I keep things clear, collaborative, and organized, and I make sure you always understand what’s being done and why. My work includes developing a tailored social media strategy, creating and planning content (with a strong focus on video), managing posting and engagement, and reviewing performance so we can improve and evolve over time. If you’re looking for someone who can both create content and think strategically about your online presence, I’d be happy to connect. Elvana

Conducted comprehensive internet research to gather and analyze data on individuals for various purposes, ensuring data accuracy and relevance. Utilized advanced search techniques and online databases to extract and compile relevant information. Collaborated with cross-functional teams to provide actionable insights for strategic decision-making. Developed and implemented efficient data collection methodologies, improving overall research processes.

Certified Odoo Consultant with a certificate of Odoo V14 & Odoo V17 | Ex-PwC • Analyzing the client’s needs and the solutions in ODOO. • Configuration of accounting software to be in compliance with Albanian law and clients request. • Creating the Workflows to help our client overcome their challenges. • Preparing all financial and managerial data on the implementing process. • Following the implementation of ERP. Accounting, Inventory, Purchase, Sales, CRM, eCommerce, Website and Dashboard. • Training the new user of the software, advising on the financial and managerial issues. • Following up post implementation process, insuring a smooth transition in new software. • Ensuring a high level of understanding and satisfaction form the costumers. • Mentoring the Business Consultant and Analyst on their professional and personal development. PRICEWATERHOUSECOOPERS ALBANIA, TIRANA, AL •Preparing monthly sales and purchase books, VAT declaration, SHC Social & Health Contribution •Preparing monthly financial reports and yearly Financial Statement. •Preparing budget, analyzing and comparing budget of different periods. •Cost analyses. •Perform tax audits •Monthly compliance portfolio covering VAT •Ensure than the documents are compliant with the Albanian law system •Control client budget •Advise clients on compensation and tax strategies •Meet deadlines to avoid late fees and penalties •Assist with documentation and administration tasks •Support the legal team on immigration services •Processing large amount of data in accounting software Microsoft Dynamics and Odoo such as Purchase and Sales Invoices, Bank Statements, Credit Memos, Inventory Management. •Configuration of accounting software to be in compliance with Albanian law