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Systems/Business Analyst with solid experience across IT and retail sectors, specialising in systems and business analysis, design and delivery. I have a proven track record of supporting end-to-end system implementations, including requirements gathering, process mapping, gap analysis and producing high-quality system and functional documentation. I thrive in results-driven environments. Technically strong across SQL, Java and cloud environments. I am particularly strong in system testing across integration, regression and functional layers, as well as managing incidents and change control to ensure system stability and performance. I am a focused, career orientated, adaptable person who works well under pressure. My strong points are that I have excellent attention to detail and accuracy. I am determined, passionate and sociable. I am very focused on delivering results and am a very supportive and enthusiastic team player

I help businesses turn messy information and data into clear, professional and actionable outputs. I am a Business Improvement / Strategy professional with extensive experience in business analysis, financial analysis, reporting, project management and management-level communication. I combine analytical thinking, strong attention to detail and excellent English language skills to deliver work that is accurate, structured and easy to understand. What I can help you with: 📊 Data & Business Analysis • Excel data analysis and reporting • Management dashboards and KPI reporting • Data cleaning, organisation and interpretation • Trend, variance and performance analysis • Turning data into meaningful business insights 📈 Management & Executive Reporting • Executive dashboards • Management reports and presentations • KPI and performance reporting • Business reviews and insight packs • Converting complex information into concise management-ready communication 🔎 Research & Business Support • Market and business research • Research analysis and summaries • Competitor and market comparisons • Structured business reports • Data gathering and interpretation ✍️ Proofreading, Editing & Business Writing • Proofreading and editing • Reports, research papers and business documents • Grammar, spelling, punctuation and structure • Improving clarity, flow and professional tone • English-language quality review 🤖 AI-Assisted Business Analysis I also use AI as a productivity and analysis co-pilot to help identify patterns, exceptions and opportunities in business information. Importantly, I don't simply rely on AI-generated answers. I apply human judgement to validate information, assess business context and turn the output into useful recommendations. This approach can help with recurring reporting, KPI analysis, management commentary, research and identifying areas that require further investigation. My approach is simple: Understand → Analyse → Validate → Communicate → Recommend I don't believe good analysis is about producing more numbers or longer reports. It's about identifying what matters, why it matters and what should happen next. I have a BSc Honours degree in Chemistry, with Mathematics and Chemistry as undergraduate majors, as well as qualifications in financial management, short-term insurance, Lean Six Sigma and leadership/management. This combination has given me a strong analytical foundation together with practical business experience. What you can expect from me: ✓ Accurate and detail-oriented work ✓ Professional, polished deliverables ✓ Clear communication ✓ Strong English language skills ✓ Analytical and structured thinking ✓ Business-focused recommendations rather than just raw data ✓ Reliable and confidential handling of information Whether you need an Excel analysis, a polished management report, research support, proofreading or help making sense of business information, I can help turn the work into something clear, professional and useful. If you have a problem that involves data, information, research, reporting or business communication, let's discuss what you need. Regards, Jiksha

🥇Top Rated Freelancer across 6 platforms 🥇70x 5-star 100% jobs completed across America and Europe 🥇Google SEO and PPC Certified, along with Scada Engineering and AZ-900 and SC-900 Cloud 🥇Award Winning Writer for Amazon Prime TV Shows (The Boys) Ive performed various Business Growth and Digital Marketing efforts, both as an external resource and internal resource for major corporations and SME's. This need usually arises when teams have newer or less skilled permanent staff who need guidance, or current marketing and outbound efforts are not bringing in enough ROI. Teams need to have a Cinderella shoe-to-foot CMO/Lead Generation Expert to ensure that their business objectives are understood, upheld, and reached. I would love to assist you with: 🎯Paid Digital Marketing - META/PPC/LSA/DRIP/EM/SMM 🎯Digital Marketing Strategy to be seen more and get more ROI around Conversions. 🎯 High-Level Content that strokes SEO/AEO/GEO/REO algorithms 🎯Advanced brownfielding strategies through existing clients, to be used to garner new clients 🎯Lead Generation and Email Sequencing Activities (I have my own Seamless.AI license)

Thoughts are powerful. Thoughts written down, the most powerful of all. But pinning the right words to the page isn't easy. They don't go quietly; as likely to flip the bird as bend the knee. Invariably, blood will be shed. But it doesn't have to be your blood. It could, say, be mine. If you've got some thoughts running wild that you'd like to get to grips with, I can help you capture them in words. Get in touch if you'd like to work together. Kind words from clients: “I would like to thank Ian T, my editor, for being a perfectionist, and for calling me out when you know I can do better. Your attention to detail, logic, and time frames (!!!) is incomparable.” – Melissa Delport “To Ian T, for editing and polishing my words, I cannot thank you enough.” – Sibusiso Zondi “To my editor, Ian T, who braved this foray into chick-lit without so much as batting an eyelash (not in my presence, anyway). Your insight and attention to detail is mind-blowing. If I break it, I can always rely on you to fix it.” – Rachel Rhodes “Ian is a wonderful editor and we are very fortunate to have him as part of our team.” – Cathy Eberle, Edit@Wordweavers “Thank you very much for your feedback. I love your attention to detail. I see a lot of things I didn’t think of while writing it. I can see that I’m going to improve my writing a lot through your feedback.” – David van der Walt “Thank you again for the fantastic judging - the best I have come across in my 8 years as competitions manager.” – The South African Writer’s Circle “Please pass on my congratulations to Ian T. Without doubt the most comprehensive critique of any entry since I joined the Circle.” – member, The South African Writer’s Circle “Once again Ian T has given me a comprehensive and constructive crit of my story. I really appreciate that he has taken the time to detail each weak point and show how it can be corrected.” – member, The South African Writer’s Circle “Thank you again for the critiques which are very detailed and the advice will be most valuable to the entrants. Your judging is fantastic and I hope I may approach you again.” – The South African Writer’s Circle

"I’ll often joke that when people ask what business analysis is, I say: ‘You know all those times people say, “somebody should look into that?” I’m the person that looks into that.’” – Jonathan Haskel --- With roots in education, tech, and business, I turn messy ideas into clean, executable systems. Specialising in AI software development, digital transformation, and end-to-end delivery. Taking founder chaos, startup velocity, and enterprise complexity and converting it into structured momentum. I sit comfortably at the intersection of people, process, and systems. Whether it’s mapping workflows, refining operations, or turning a massive Figma ecosystem into a developer-ready blueprint, I close gaps fast and align teams that don’t usually speak the same language. I’m tool-agnostic, outcome-obsessed, and built for environments where clarity is a luxury and execution is non-negotiable. Atlassian, Confluence, AI workflows, automations, documentation, or full-stack delivery... I treat them as extensions of the job, not buzzwords. My background spans ICT, SaaS, BI, product delivery, customer success, workforce systems, mobile apps, integrations, and data-heavy environments across global, remote-first teams. High-stakes work doesn’t rattle me; it sharpens me. If an organisation wants to scale with intent, meaning cleaner systems, sharper processes, faster delivery, and less bullshit; that’s where I add the most value.

I have 20+ years working in the Engineering, Financial, and IT sectors. In that time I have fulfilled roles in Design, Project Management, and Operations Management. I am currently focusing on helping businesses define and realize their strategic objectives - this includes process review/design, app development, content articles, proposals, financial projections, pitch decks, etc. I have experience and expertise in the following: - start-up documents (business case, financials, pitch deck) - designing and implementing new business processes, including setting up Notion workspaces - rapid development of mobile apps for business/operations functions (using Appsheet) - auditing existing processes and recommending changes - managing projects (from small to complex) - preparing reports (Technical documents, Business Cases/Proposals, Financial documents) - interpreting complex data sets from multiple disparate sources and presenting information to users (both technical and non-technical) through visualizations and reports. Some of my skills: - Technical writing - Blog article writing - Mobile App development using AppSheet platform - Financial plans/projections - Data analysis/architecture/processing (SQL, Excel, Google Sheets) - Data presentation (Powerpoint, PowerBI, Google Data Studio) - Project Management (PMBOK, Prince2, Scrum) Qualifications: - BEng (Hons) - MSC - MBA