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I am Mariyum Javed 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 and 𝗖𝗥𝗠 Expert with 5+ years of experience helping businesses improve customer satisfaction, streamline CRM systems, and increase retention. If your business needs structured customer communication and organized CRM management, I bring both operational accuracy and customer focused support. 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 I manage: ✔ Live Chat Support ✔ Email Support ✔ Phone Support ✔ Inbound Calls ✔ Warm Leads Follow ups ✔ Appointment Setting ✔ After Sales Support ✔ Customer Retention and De escalation I have worked in high volume environments where fast response times, clear communication, and brand protection are critical. My focus is always resolution, customer trust, and long term relationship building. 𝗖𝗥𝗠 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 Experienced with: ✔ 𝗛𝘂𝗯𝗦𝗽𝗼𝘁 𝗖𝗥𝗠 ✔ 𝗚𝗼𝗛𝗶𝗴𝗵𝗟𝗲𝘃𝗲𝗹 ✔ 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 ✔ 𝗭𝗼𝗵𝗼 𝗖𝗥𝗠 𝗖𝗥𝗠 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 ✔ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗗𝗮𝘁𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Accurate data entry, profile updates, tagging, and record maintenance. ✔ 𝗜𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝗟𝗼𝗴𝗴𝗶𝗻𝗴 Documenting calls, chats, emails, notes, and follow ups inside the CRM system. ✔ 𝗣𝗶𝗽𝗲𝗹𝗶𝗻𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Lead tracking, deal stage updates, opportunity management, and structured follow ups. ✔ 𝗟𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 𝗦𝘁𝗮𝗴𝗲 𝗨𝗽𝗱𝗮𝘁𝗲𝘀 Managing customer journey stages to support sales and marketing alignment. ✔ 𝗧𝗮𝘀𝗸 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗥𝗲𝗺𝗶𝗻𝗱𝗲𝗿𝘀 Creating tasks, setting reminders, and ensuring timely follow ups. ✔ 𝗔𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴 Scheduling, confirming, and updating appointments within the CRM. ✔ 𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗖𝗹𝗲𝗮𝗻𝘂𝗽 Removing duplicates, correcting errors, and maintaining organized records. ✔ 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 Assisting with CRM reports, activity tracking, and performance monitoring. I understand how CRM accuracy directly impacts sales performance, marketing automation, and reporting. 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲 ✔ 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗙𝗼𝗰𝘂𝘀𝗲𝗱 I focus on resolution, efficiency, and measurable impact, not just task completion. ✔ 𝗦𝘁𝗿𝗼𝗻𝗴 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 Clear, professional, and brand aligned communication across chat, email, and phone. ✔ 𝗖𝗥𝗠 𝗔𝗰𝗰𝘂𝗿𝗮𝗰𝘆 Clean data, organized pipelines, and structured documentation that supports sales and reporting. ✔ 𝗗𝗲𝘁𝗮𝗶𝗹 𝗢𝗿𝗶𝗲𝗻𝘁𝗲𝗱 Nothing falls through the cracks. Every interaction is logged, tracked, and followed up properly. ✔ 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝗮𝗻𝗱 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗹𝗲 I take ownership of my responsibilities and deliver consistent performance. ✔ 𝗤𝘂𝗶𝗰𝗸 𝗟𝗲𝗮𝗿𝗻𝗲𝗿 Comfortable adapting to new tools, systems, and workflows with minimal supervision. If you need a dependable Customer Support and CRM Specialist who understands both customer experience and backend systems, I am ready to contribute. Customer Support and CRM Specialist

Hi, I’m Areesha, a reliable and detail-oriented virtual assistant with 3+ years of experience in teaching, administrative support, research, content creation, and client communication. I help businesses and busy professionals stay organized, productive, and consistent by handling tasks such as data entry, web research, email and calendar management, customer support, document management, lead generation, online research, and day-to-day administrative operations. I also specialize in creating engaging, well-researched, SEO-optimized content, including blog posts, website content, social media content, product descriptions, and other written materials tailored to your target audience and brand voice. I use AI tools strategically to improve research, writing quality, workflow efficiency, and productivity while ensuring the final work remains accurate, natural, and professionally presented. I’m comfortable working with tools such as Canva, Slack, Google Workspace, Microsoft Office, ChatGPT, Claude, and other AI-powered productivity and automation tools. I’m also quick to learn new software and can adapt to different workflows, platforms, and business requirements. My approach is simple: communicate clearly, pay attention to details, meet deadlines, and take ownership of the work. Whether you need ongoing virtual assistance, content support, research, administrative help, or someone who can handle repetitive tasks efficiently, I’m ready to help. I’m committed to delivering reliable, high-quality work and building long-term professional relationships with my clients.

🏆Top Rated ✅5+ years experience Your CRM isn't the problem. The follow-up is. Most real estate teams are already paying for GoHighLevel, Follow Up Boss, or BoldTrail — and still losing leads because nobody built the workflows behind them. That's what I fix. I'm a CRM and automation specialist working exclusively with US real estate agents, teams, and brokerages. Top Rated on Upwork with a 100% Job Success Score. WHAT I BUILD → Speed-to-Lead Systems New lead hits your CRM, gets an instant text and email, routes to the right agent, and never sits untouched. Missed-call text-back included. The goal is simple: no inbound lead waits more than two minutes for a first response. → Complete GoHighLevel Builds Pipelines, smart lists, tags, custom fields, calendars, and follow-up sequences that actually run. A2P 10DLC registration and Twilio/Mailgun setup handled — that's where most builds stall. → Database Reactivation Campaigns Your old leads and past clients are the cheapest deals you'll ever close. I segment the database by source, stage and last activity, then build the multi-touch email and SMS sequences to work it properly. → CRM Migrations Follow Up Boss, kvCORE/BoldTrail, Sierra Interactive, Chime, BoomTown, GoHighLevel. Contacts, history and tags preserved. Workflows rebuilt properly instead of copied over broken. → Ongoing CRM Management Someone has to watch the pipeline, clean the data, and fix workflows when they break. Available on monthly retainer. WHO I WORK WITH Residential agents and teams, commercial brokers, and small brokerages across the US. If you're generating leads faster than you can follow up on them, that's my work. HOW I WORK I audit what you have before touching anything, send you a written build plan, then implement. You get a Loom walkthrough of every system so your team can actually use it — not a black box only I understand. Responsive during US business hours. For larger builds I bring in specialists from my team under NDA. You'll always know who's touching your systems, and I remain your single point of contact and accountable for every deliverable. Send me a message and tell me what's breaking. I'll tell you straight whether it's a three-hour fix or a rebuild.

𝗛𝗲𝗿𝗲’𝘀 𝘁𝗵𝗲 𝘁𝗿𝘂𝘁𝗵: Founders and Business Owners don't need more tasks on their plate. They need someone reliable who can handle the research, organization, follow-ups, and day-to-day administrative work that keeps everything moving forward. 𝙏𝙝𝙖𝙩'𝙨 𝙬𝙝𝙚𝙧𝙚 𝙄 𝙝𝙚𝙡𝙥. I am a research-driven virtual assistant with a Master’s degree in Quantitative Sociology and 4+ years of corporate administrative experience. I support founders, consultants, and growing teams by handling research execution, operational support, and coordination so they can make informed decisions and focus on growth. 𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 🔹 Research & Business Intelligence I help businesses gather, organize, and analyze information so they can make better decisions. • Market Research • Competitor Research • Audience Research • Online Research • Social Listening • Academic & Qualitative Research • Data Collection & Analysis • Research Reporting 🔹 Administrative & Executive Support I help keep operations organized and ensure important tasks don't get overlooked. • Inbox & Email Management • Calendar Management • Scheduling & Coordination • Meeting Support • Data Entry & Documentation • CRM Updates • File Organization • Reporting & Administrative Support 🔹 Operations & Project Coordination I bring structure to projects, processes, and daily workflows. • Task Tracking • Process Documentation • Spreadsheet Management • Project Coordination • Team Communication Support • Workflow Organization 🔹 Tools & Platforms Google Workspace • Microsoft Excel • Google Sheets • Canva • HubSpot • Zoho CRM • Notion • Trello • Asana • Mondaydotcom 🔹Analytical Stack SPSS, Excel, Power BI, Qualtrics, SurveyMonkey, Typeform, advanced statistical modeling and data visualization tools. 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗘𝗻𝗷𝗼𝘆 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗪𝗶𝘁𝗵 𝗠𝗲 ✔ Detail-oriented and highly organized ✔ Strong research and analytical skills ✔ Clear and professional communication ✔ Reliable and deadline-driven ✔ Proactive and resourceful ✔ Committed to quality work Recent projects include social listening for a UK-based wellness startup, international talent sourcing, influencer research, lead generation, dashboard reporting, and administrative support for growing businesses. I don't just complete tasks, I help create clarity, organization, and momentum so your business can operate more efficiently. If you're looking for a dependable Virtual Assistant who can support your research, operations, and administrative needs, I'd love to help. Keywords to help you find me: Market Research, Market Analysis, Market Sizing, TAM SAM SOM, Competitive Analysis, Business Analysis, Data Analysis, Business Intelligence, Quantitative Research, Qualitative Research, Quantitative Analysis, Data Science, Customer Discovery, Consumer Research, Customer Experience Research, Audience Segmentation & Targeting, Company Research, Research Methods, Topic Research, Online Research, Go To Market Strategy, Product Market Fit, Feasibility Study, Survey Design, Statistical Analysis, Research Papers, Marketing Strategy, Microsoft Excel, Brand Research, Research Papers, Content Writing, Internet Survey

🚀 Your Business Doesn't Need Another Assistant. It Needs an Operations Partner. Successful CEOs don't waste time managing emails, calendars, CRM updates, or repetitive administrative tasks. They delegate them to someone they trust. If you're looking for a Top Rated Executive Virtual Assistant, Virtual Executive Assistant, Administrative Assistant, Executive Assistant, Operations Manager, Business Support Specialist, or Remote Executive Assistant who can seamlessly manage both executive operations and technical systems, you're in the right place. I'm Muhammad Uzair, an experienced Executive Virtual Assistant with 3+ years of Executive & Administrative Support and 2+ years of Enterprise IT Operations experience. I help busy founders, CEOs, entrepreneurs, startups, agencies, and growing businesses streamline operations, optimize workflows, organize CRMs, and eliminate the daily administrative burden that slows business growth. My unique advantage is combining Executive Assistance, CRM Administration, Business Operations, Project Coordination, and IT Support into one complete solution that saves clients time, reduces operational bottlenecks, and improves productivity. 💼 Executive Virtual Assistant & Administrative Support I provide reliable, proactive, and detail-oriented Virtual Assistant Services designed to keep executives organized and productive. ✔ Executive Virtual Assistant ✔ Executive Assistant ✔ Administrative Assistant ✔ Virtual Executive Assistant ✔ Personal Assistant ✔ Remote Executive Support ✔ Executive Administrative Support ✔ Calendar Management ✔ Calendar Scheduling ✔ Appointment Scheduling ✔ Meeting Coordination ✔ Meeting Minutes ✔ Travel Planning ✔ Travel Coordination ✔ Inbox Management ✔ Email Management ✔ Email Handling ✔ Email Organization ✔ Client Communication ✔ Business Correspondence ✔ Document Management ✔ File Management ✔ Data Entry ✔ Data Management ✔ Internet Research ✔ Web Research ✔ Presentation Preparation ✔ Report Creation ✔ Spreadsheet Management ✔ Microsoft Excel ✔ Google Sheets ✔ Business Administration ✔ Office Administration ✔ Executive Support ✔ Administrative Support 📈 CRM Management | Lead Management | Customer Success An organized CRM means better sales, stronger customer relationships, and higher revenue. I help businesses optimize, maintain, customize, automate, and scale their CRM systems. ✔ CRM Management ✔ CRM Administration ✔ CRM Specialist ✔ CRM Data Management ✔ CRM Cleanup ✔ CRM Migration ✔ CRM Setup ✔ CRM Customization ✔ CRM Automation ✔ Lead Generation ✔ Lead Management ✔ Lead Tracking ✔ Sales Pipeline ✔ Pipeline Management ✔ Sales Operations ✔ Sales Support ✔ Customer Relationship Management ✔ Customer Success ✔ Customer Support ✔ Customer Onboarding ✔ Client Onboarding ✔ Client Relationship Management ✔ Follow-Up Management ✔ Sales Reporting ✔ Business Reporting ✔ Dashboard Management CRM Platforms ✔ HubSpot CRM ✔ Salesforce CRM ✔ Zoho CRM ✔ Monday com CRM ✔ Pipedrive CRM ✔ Airtable CRM ⚙️ IT Operations | Technical Support | Systems Administration With hands-on IT experience, I provide reliable technical support that keeps remote teams productive. ✔ IT Operations ✔ IT Support ✔ Technical Support ✔ Remote IT Support ✔ Help Desk Support ✔ System Administration ✔ Software Support ✔ Software Troubleshooting ✔ SaaS Administration ✔ User Account Management ✔ Access Management ✔ Password Management ✔ Software License Management ✔ Technical Documentation ✔ Knowledge Base Management ✔ Process Documentation ✔ Business Systems Management ✔ Remote Team Support ✔ Workflow Optimization ✔ Business Process Improvement ✔ Operations Management 🤖 Automation & Productivity I automate repetitive tasks so your business runs efficiently with less manual work. ✔ Workflow Automation ✔ Business Automation ✔ Task Automation ✔ Business Process Automation ✔ Operations Automation ✔ Zapier Automation ✔ Make com Automation ✔ Automation Specialist ✔ No-Code Automation ✔ System Integration ✔ API Integration ✔ Productivity Optimization ✔ Process Optimization 🛠 Software & Tools Google Workspace, Google Calendar, Google Drive, Google Docs, Google Sheets, Microsoft Office, Microsoft Outlook, Microsoft Teams, Excel, Word, PowerPoint, Notion, Asana, ClickUp, Trello, Monday com, HubSpot, Salesforce, Zoho CRM, Pipedrive, Calendly, Slack, Zoom, Dropbox, OneDrive, Loom, HelpScout, Zapier, Make com, Canva, ChatGPT, Google Meet. 🌟 Why Clients Hire Me ✅ Proactive Executive Virtual Assistant who anticipates problems before they arise. ✅ Strong expertise in Administrative Support, Business Operations, Executive Assistance, CRM Administration, IT Operations, and Workflow Automation. ✅ Exceptional Time Management, Organization, Attention to Detail, Problem Solving, and Communication Skills. ✅ Fast learner who quickly adapts to new tools, systems, and business processes. ✅ Reliab

Hi, I support businesses with the day-to-day operational work that keeps everything running smoothly, from data entry and lead generation to research and administrative support. I focus on accuracy, organization, and following established processes so things get done consistently and without unnecessary back-and-forth. 🔹 My Core Expertise 🧠Data Entry & Research: Manual Web Research, Lead Sourcing, and Data Verification. LinkedIn Prospect Research and Outreach 💼 Administrative Support: Inbox Management, Calendars, and Document Organization 🔍Product Research – Sourcing, comparing, and vetting products via Alibaba and manufacturers, competitor and market research. Shopify Catalog/Inventory export 📁Google Workspace – Managing Docs, Sheets, Drive, Gmail, and more to keep your digital workspace structured. 🪄Canva Designs – Creating eye-catching visuals for social media, presentations, and marketing materials that make an impact. 🔹 Why Work With Me If you're looking for a dependable Virtual Assistant who can handle research, administrative tasks, and data management with accuracy and professionalism. Let's collaborate and get things done.