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I Build Organizations That Are Structured, Accountable and Built to Perform. When roles are unclear, processes depend on individuals, KPIs don't measure what matters, or HR systems cannot support growth, the problem is bigger than HR documentation. It is an organizational design problem. I help SMEs, startups and growing organizations build practical people and operating systems that connect: Organization Structure → Roles → Processes → Accountability → KPIs → Performance → Business Results With 21+ years of corporate HR and organizational leadership experience and MCIPD accreditation, I combine Organization Development, HR strategy, performance management and process design to build systems that work in day-to-day operations—not generic templates that sit in folders. What I Can Help You Build Organization Design & Development • Organization structures and reporting lines • Roles, responsibilities and accountability frameworks • Job descriptions and competency frameworks • RACI and responsibility matrices • Delegation of Authority frameworks • Workforce and manpower planning • Organizational gap assessments • Restructuring and transformation roadmaps Performance Management, KPIs & OKRs • Complete Performance Management Systems • Role-based and departmental KPI scorecards • KPI formulas, weights, targets and measurement criteria • OKR frameworks • Probation and performance review systems • Performance Improvement Plans • Management performance dashboards • Evidence-based performance measurement SOPs & Process Improvement • End-to-end process mapping • Standard Operating Procedures • Process flowcharts • Responsibility and approval mapping • Operational controls and escalation mechanisms • Management reporting structures • ERP-ready process and data requirements HR Strategy & Systems • HR strategy and transformation • HR policies and employee handbooks • HR audits and gap assessments • Recruitment and onboarding systems • Competency and talent frameworks • Workforce planning • Succession and leadership development • HR analytics and reporting Compliance & Governance • HR policy frameworks • Codes of conduct • Disciplinary and grievance procedures • Leave and attendance frameworks • Employee lifecycle controls • HR governance and compliance reviews My Approach I do not begin with templates. I begin by understanding how your organization actually operates: how work moves, where decisions are made, where accountability breaks down, what management needs to measure and what employees need to deliver. Then I connect the system: Business Objective → Organization → Role → Process → Responsibility → KPI → Evidence → Management Action This means your job descriptions connect to actual responsibilities, your SOPs connect to real workflows, your KPIs connect to measurable outcomes, and your performance system gives management information it can actually use. For organizations preparing for HRIS/ERP implementation, I can also structure processes, responsibilities, approvals, KPIs and data requirements so they are ready to be translated into digital workflows. Why Work With Me? • 21+ years of corporate HR and organizational leadership experience • MCIPD qualified • Organization Development and performance management expertise • Business-first rather than bureaucracy-first approach • Customized systems rather than copy-paste templates • Strong focus on measurable accountability • Executive-level thinking combined with implementation detail • Experience supporting SMEs, startups and growing organizations Whether you need one professionally designed HR policy or an integrated organization-wide operating and performance system, the objective remains the same: Build something your managers can manage, your employees can understand, and your organization can actually use. If you are building, restructuring or scaling your organization, send me a message describing your company, current challenge and desired outcome.

With over 20+ years of IT and digital transformation experience, I have worked as a highly skilled Senior Digital Program Manager, SAFe Release Train Engineer (RTE), Technology Solution Manager, Agile Coach, and Business Analyst, partnering with leading global organizations such as IKEA Sweden, IBM Global, Decathlon IT, Cushman & Wakefield, Jumio Corporation, and more recently with Ragu AI on enterprise AI platform delivery. I am also designated with the Top Talent badge on Upwork, placing me among the top 3% of freelancers, with 6,000+ hours of successful delivery across global clients and complex digital transformation programs. I am proud to be a University Gold Medalist, blogger, and keynote speaker, and I bring strong expertise in managing complex, business-critical programs across domains, distributed teams, and multiple geographies. Over the years, I have been recognized multiple times as a star performer by C-suite stakeholders for my delivery leadership, stakeholder management, and ability to build alignment across business and technology teams. I also bring solid hands-on experience across Gantt, ClickUp, Jira (including Advanced Roadmaps), Monday, Slack, and Confluence, with over 10 years of usage across enterprise delivery environments. On the technology side, I have worked closely with teams across Python, Java, React, and C++, and have also led delivery initiatives involving Computer Vision, Artificial Intelligence, and Machine Learning. Recent AI / Enterprise Delivery Experience Ragu AI – Enterprise AI Platform Delivery Most recently, I have been leading delivery and product operations for an enterprise AI platform focused on knowledge-grounded assistants and a multi-tenant SaaS architecture. My responsibilities include roadmap execution, sprint planning, engineering governance, stakeholder management, and cross-functional delivery across platform hardening, AI capabilities, DevOps, and customer onboarding initiatives. I have been driving the implementation of scalable AI workflows, enterprise integrations, delivery processes, and governance mechanisms to support secure, production-ready deployments and multi-client rollouts of AI-powered solutions. Cushman & Wakefield – Digital Transformation / Product & Program Delivery At Cushman & Wakefield, I have been involved in enterprise product and digital transformation initiatives, working closely with stakeholders on technology delivery, AI-led solution discussions, workflow/process improvements, roadmap planning, and execution governance. My work has included coordinating across business teams, engineering, and leadership to drive delivery alignment, streamline operational processes, and support the rollout of strategic product and technology initiatives in a complex enterprise environment. I've spent the last few years acting as the bridge between founders, engineering teams, product managers, customer success, finance, and external stakeholders—ensuring execution stays on track while leadership focuses on strategic priorities. Project Achievements I am particularly proud of two major digital initiatives at Decathlon India, where I led the complete software engineering workflow and product rollout from scratch for Decathlon App and AllForSport. Building a social network and sports engagement platform was new for Decathlon and represented an important step in their omnichannel transformation journey. The initiative involved significant ambiguity, evolving business requirements, and continuous prioritization of what would deliver the most impact. I played a key role in defining business requirements, creating use cases, right-scoping launches, managing Agile delivery, and coordinating with third-party integrators and support systems. Over the course of one year, we successfully launched 4 major and 6 minor releases, delivering measurable business outcomes: 30% improvement in team lead time / productivity 10,000+ app downloads Peak sales revenue of USD 30,000/day App rating above 4.5 40,000+ registered users 30% repeat customers 1,000+ activities hosted on the platform This was a significant milestone in Decathlon’s digital and online revenue journey, especially during the Covid period, as the company accelerated its transition toward scalable omnichannel and community-led digital experiences. Across my career, I have consistently operated at the intersection of business strategy, product delivery, Agile execution, stakeholder management, and technology leadership. I am comfortable stepping into roles that require program setup, delivery governance, backlog and roadmap planning, client communication, process optimization, vendor coordination, and driving execution across globally distributed teams. My ability to combine strategic thinking with hands-on delivery execution allows me to quickly add value in fast-moving, high-ambiguity environments.

"I turn messy product backlogs into shipped features. 6+ years managing dev teams, cutting release cycles by 40%, and delivering SaaS products that actually launch on time." I’m a 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 with 𝟲+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 turning complex business logic into clear execution, predictable delivery, and profitable software. With a background in 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭, 𝐞-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞, and 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲, I don’t just manage tasks — 𝐈 𝐬𝐨𝐥𝐯𝐞 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐛𝐥𝐨𝐜𝐤𝐞𝐫𝐬, 𝐟𝐢𝐱 𝐥𝐨𝐠𝐢𝐜, and 𝐬𝐩𝐞𝐞𝐝 𝐮𝐩 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲. I work with 𝗕𝟮𝗕, 𝗕𝟮𝗖, 𝗦𝗮𝗮𝗦 platforms, 𝗔𝗜 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀, 𝗖𝗥𝗠𝘀,𝗮𝘂𝗰𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗺𝗮𝗿𝗸𝗲𝘁𝗽𝗹𝗮𝗰𝗲 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀, 𝗮𝘂𝘁𝗼𝗺𝗼𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝗹𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀 𝘀𝘆𝘀𝘁𝗲𝗺𝘀, 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝘀𝘁𝗼𝗿𝗲𝘀, 𝘄𝗲𝗯 𝗮𝗻𝗱 𝗺𝗼𝗯𝗶𝗹𝗲 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀. I specialize in translating ideas into structured requirements, guiding teams from concept to launch, and quickly learning new skills to start delivering value immediately. 💡 𝗪𝗵𝗮𝘁 𝗜 𝗖𝗮𝗻 𝗗𝗼 𝗙𝗼𝗿 𝗬𝗼𝘂 (𝗛𝗮𝗿𝗱 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀): • 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬 & 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: clarifying requirements, aligning founders, designers, and engineers, ensuring everyone builds the same vision. • 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: PRDs, user stories, acceptance criteria, API logic, data structures, workflow diagrams. • 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: converting business goals into technical roadmaps, MVP planning, prioritization, feasibility analysis, competitive and market research. • 𝐅𝐞𝐚𝐭𝐮𝐫𝐞 𝐒𝐜𝐨𝐩𝐢𝐧𝐠 & 𝐄𝐬𝐭𝐢𝐦𝐚𝐭𝐢𝐨𝐧: breaking features into clear tasks, defining MVP vs future phases, estimating timelines with developers. • 𝐀𝐠𝐢𝐥𝐞 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲: backlog setup, grooming, sprint planning, daily standups, predictable releases in Jira/ClickUp/Notion. • 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐂𝐨𝐧𝐭𝐫𝐨𝐥 & 𝐑𝐞𝐥𝐞𝐚𝐬𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: coordinating QA, verifying releases, preventing regressions, ensuring end-to-end functionality before launch. • 𝐃𝐚𝐭𝐚-𝐃𝐫𝐢𝐯𝐞𝐧 𝐃𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬: using analytics, heatmaps, and user behavior to guide product improvements and increase conversions. • 𝐔𝐬𝐞𝐫 𝐕𝐚𝐥𝐢𝐝𝐚𝐭𝐢𝐨𝐧: conducting user interviews, validating ideas early, reducing wasted development time. • 𝐀𝐏𝐈 & 𝐒𝐲𝐬𝐭𝐞𝐦 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: CRMs, payment gateways, logistics platforms, auction data, Copart/IAA-style workflows, REST APIs. • 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: 3+ years building stores from scratch, Liquid coding, custom themes, CRO, technical SEO, speed optimization. • 𝐕𝐢𝐛𝐞 𝐂𝐨𝐝𝐢𝐧𝐠 & 𝐀𝐈 𝐏𝐫𝐨𝐭𝐨𝐭𝐲𝐩𝐢𝐧𝐠: building fast prototypes using AI tools, fixing small blockers directly instead of waiting for developers. • 𝐔𝐗/𝐔𝐈 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: wireframes, user flows, onboarding optimization, and full lifecycle mapping in Figma/Miro. 🏆 𝐖𝐡𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐜𝐡𝐨𝐨𝐬𝐞 𝐦𝐞: • 𝐈 𝐦𝐚𝐧𝐚𝐠𝐞 𝐛𝐨𝐭𝐡 business logic and technical execution without hand-holding. • 𝐈 𝐫𝐞𝐦𝐨𝐯𝐞 blockers instantly due to hands-on development experience. • 𝐈 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 clear documentation that reduces guessing and mistakes. • 𝐈 𝐚𝐝𝐚𝐩𝐭 to any timezone (US, EU, Asia). • 𝐂𝐫𝐨𝐬𝐬-𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 experience: automotive, medical, logistics, real estate, marketing, retail. • 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 business developer focusing on ROI and efficiency. • Every project I manage ships cleanly and on time. Let's connect and build software that works. ⚡ Tools & stack: Jira, ClickUp, Notion, Trello, Asana, Figma, Miro, HTML, CSS, JavaScript, Next.js, React.js, Shopify Liquid, REST APIs, AI development tools, Agile, Scrum, Kanban.

I am a Healthcare IT Consultant and Software Architect specializing in HL7 FHIR integration, EHR/EMR interoperability, Mirth Connect, and HIPAA-compliant healthcare software development. I lead a healthcare software company building secure, scalable, and production-ready healthcare systems for U.S. healthcare providers, HealthTech companies, and healthcare software vendors. With 15+ years of Healthcare IT experience and a background in healthcare law, I combine deep technical expertise with healthcare workflow and compliance knowledge to design solutions that are secure, interoperable, and built for real clinical environments. What I Specialize In I connect healthcare platforms including: PointClickCare (PCC) - FHIR APIs, REST APIs, Mirth Connect, Billing API Epic Systems - SMART on FHIR, CDS Hooks, FHIR Resources AthenaHealth - OAuth2, REST APIs, Clinical Workflows MatrixCare - HL7 v2, FHIR, Data Exchange eClinicalWorks - EHR Integration, Clinical Data Exchange Additional Experience: OpenEMR, PracticeQ, Custom EHR Platforms, Healthcare SaaS Applications Healthcare Integration & Interoperability Services ✅ HL7 v2 Interface Development with Mirth Connect ✅ HL7 ADT, ORM, ORU, MDM Message Integration ✅ HL7 FHIR R4 API Development ✅ SMART on FHIR Applications ✅ CDS Hooks Integration ✅ REST API Healthcare Integrations ✅ OAuth2 / JWT Authentication Implementation ✅ Clinical Data Exchange Workflows ✅ CDA / CCD Document Exchange ✅ IHE XDS/XDS.b Integration ✅ Healthcare Middleware Architecture ✅ Healthcare Data Migration & Transformation Healthcare Software Development I build: ✅ Custom EHR / EMR platforms ✅ Healthcare SaaS applications ✅ Patient portals ✅ Telehealth platforms ✅ SNF and long-term care solutions ✅ Clinical workflow systems ✅ Healthcare API platforms ✅ AI-enabled healthcare automation solutions Typical workflows I enable: Patient Registration → Clinical Documentation → EHR → Billing → Claims → Reimbursement HIPAA Compliance & Healthcare Security Healthcare software requires more than coding. I help organizations build systems aligned with: ✅ HIPAA Security Rule requirements ✅ BAA readiness ✅ SOC 2 security controls ✅ Secure PHI exchange practices ✅ Audit logging ✅ Role-Based Access Control (RBAC) ✅ Encryption strategies ✅ Healthcare data privacy requirements My Advantage Most developers understand software. Most compliance professionals understand regulations. I understand both. This means I don't just connect APIs—I understand the healthcare workflows, security requirements, and operational challenges behind those integrations. Revenue Cycle & Healthcare Operations ✅ Healthcare billing integrations ✅ RCM workflow automation ✅ Claims workflow systems ✅ Clearinghouse integrations ✅ Office Ally integrations ✅ ePrescribing integrations ✅ Surescripts and Weno Exchange workflows Technology Stack Healthcare Integration: HL7 v2/v3, FHIR R4, Mirth Connect, REST APIs, OAuth2, SMART on FHIR, CDS Hooks, Webhooks, IHE Standards Backend Development: C# / .NET, Python, Node.js, PHP Frontend Development: React, React Native, JavaScript Cloud Architecture: AWS, Azure, Google Cloud (HIPAA-compliant architectures) Why Healthcare Companies Work With Me ✅ 15+ years of Healthcare IT experience ✅ Real-world EHR integration experience ✅ Strong understanding of clinical workflows ✅ Software engineering + healthcare compliance expertise ✅ Experience building production healthcare systems ✅ Ability to communicate with developers, clinicians, and executives Portfolio Highlights Project 1: Mirth Connect Integration for SNF (PointClickCare) A Skilled Nursing Facility needed automated ADT and medication data transfer between PointClickCare and a local hospital. Result: Developed custom Mirth Connect channels mapping HL7 v2 and FHIR resources. Reduced manual data entry errors by 95% and accelerated patient intake times by 40%. Project 2: Custom EHR SaaS with FHIR R4 API A HealthTech startup needed a custom EHR from scratch with full FHIR R4 API capabilities for third-party app integrations. Result: Architected and built the backend using .NET Core with FHIR-compliant database design and OAuth2 security. Launched a production-ready application now serving multiple enterprise clients. Project 3: Revenue Cycle Automation for Multi-Specialty Practice A large practice with 50+ providers struggled with manual billing processes causing high denial rates. Result: Integrated Mirth Connect with practice management, automated claims generation with HL7 ORM messages, and created denial management workflows. Denial rate reduced from 15% to 4%, claims processing time cut by 70%. Let's talk. I can help you design, build, and secure the right solution. Primary Skills HL7 FHIR Mirth Connect EHR Integration EMR Integration Healthcare IT Healthcare Interoperability Healthcare Software Development

Senior Recruiter | ATS Implementation (Greenhouse & Workable) | Scalable Hiring Systems for Startups I'm a strategic Senior Recruiter and Talent Operations Consultant with 10+ years of experience designing and optimizing hiring systems for startups, small businesses, and Fortune 500 companies. I specialize in helping early- and growth-stage startups build scalable recruiting infrastructure — from ATS implementation and interview training to headcount planning, team management, and AI-powered automation. I’ve led and managed remote recruiting teams, building high-performing, process-driven hiring functions aligned with each company’s stage, industry, and culture. I focus on setting up the right systems, tools, and training to help recruiting teams operate efficiently and deliver great candidate experiences. I'm an expert in Greenhouse and Workable, leading full-cycle ATS rollouts, workflow optimization, and team onboarding. I also integrate AI tools like ChatGPT, Fathom, Gemini, and Microsoft Copilot to supercharge recruiting operations — streamlining sourcing, screening, and team collaboration. My goal is to help startups future-proof their hiring by combining strategic process design with modern recruiting technology — including tools like SparkHire to scale interviews without sacrificing speed or quality. Core Services for Startup Teams: - Full-cycle recruiting: sourcing, screening, interviews, offers - ATS setup, optimization & training (Greenhouse, Workable) - AI integration into recruiting workflows (ChatGPT, Gemini, Copilot, Fathom) - Hiring process automation & documentation - Recruiting team leadership, development & workflow management - Custom recruiter & hiring manager training - Headcount planning, workforce tracking & forecasting - DEI-conscious recruiting frameworks & leveling systems - Video interview setup & support (SparkHire) Let’s build a scalable, tech-enabled recruiting engine that grows with your startup — and your team.

Are you looking to design scalable microservices, automate complex business workflows, or modernize enterprise applications? As a Senior Software Engineer and Full-Stack Architect with 8+ years of experience, I specialize in bridging the gap between core business logic and high-performance technical execution. I help companies build resilient end-to-end systems, from intuitive, reactive user interfaces to robust, distributed backend architectures. WHAT I BRING TO YOUR PROJECT: • Distributed Architecture & Microservices: Designing decoupled, resilient service ecosystems with robust cross-cutting concerns (service discovery, API gateways, fault tolerance, and distributed tracing). • Enterprise Workflow Automation: Deep expertise in orchestrating complex, long-running business processes using leading engines and BPMN 2.0. • Full-Stack Development: Building responsive, modern web applications that interface seamlessly with complex enterprise backends. • Domain-Driven Design (DDD): Aligning complex software models closely with real-world business domains using Bounded Contexts, Aggregates, and Domain Events. • Maintainable & Clean Code: Writing robust, testable software adhering strictly to SOLID principles and enterprise design patterns. --- CORE TECHNICAL EXPERTISE: Distributed Systems & Architecture: • Microservices Architecture & Design Patterns • Domain-Driven Design (DDD) & Strategic/Tactical Modeling • SOLID Principles & Clean Architecture • Cross-Cutting Tooling: API Gateways, Distributed Tracing, Circuit Breakers, Service Discovery, and Centralized Configuration Workflow & BPM Engines: • Camunda (7/8), Activiti, jBPM, Bonita • BPMN 2.0 Modeling, DMN, and Process Optimization Architecture Enterprise Java & Spring Ecosystem: • Java SE / Java EE / Modern Java • Spring Boot, Spring Cloud, Spring Security, Spring Data JPA, IoC, MVC, AOP • Hibernate, JDBC Template, Advanced ORM Tuning Frontend & Full-Stack: • JavaScript (ES6+), TypeScript • React, Angular • Responsive UI/UX implementation and seamless API integration Database Architecture & Performance: • Oracle (Advanced SQL, PL/SQL, Performance Tuning) • Microsoft SQL Server, MySQL Software Engineering Principles: • Object-Oriented Design, Enterprise Design Patterns, Agile, Scrum Whether you need to break down a legacy monolith into scalable microservices, design a complex workflow-driven application from scratch, or build a complete modern web platform, I deliver production-ready, enterprise-grade solutions. Let's discuss how we can bring clarity, scalability, and efficiency to your architecture.