Hire the Best Customer Engagement Freelancers
in Turkey

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
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of Upwork by G2 peer reviewers
Mustafa E.

Istanbul, Turkey

$28/hr
5.0
32 jobs

๐Ÿฅ‡ CERTIFIED SHOPIFY EXPERT ๐Ÿš€ Scale your brand with a Shopify specialist focused on design, CRO & Meta Ads. ๐Ÿ“… Open for new projects. Hit "INVITE" to get started. ๐Ÿ’ก Shopify Partner | Shopify Theme Customization | Shopify Store Design & Development | CRO Optimization | Meta Ads Strategy | UI UX Design | Frontend Developer ๐Ÿ“ข Available to Start Immediately. ๐—”๐—ฟ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐—น๐—ผ๐—ผ๐—ธ๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ ๐—ฎ ๐—ฆ๐—ต๐—ผ๐—ฝ๐—ถ๐—ณ๐˜† ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜ ๐˜„๐—ต๐—ผ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€๐˜๐—ฎ๐—ป๐—ฑ๐˜€ ๐—ฏ๐—ผ๐˜๐—ต ๐—ฑ๐—ฒ๐˜€๐—ถ๐—ด๐—ป ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ผ๐—ป๐˜€? Iโ€™m a Shopify Designer & Developer specializing in clean, premium, conversion-focused Shopify builds for luxury, wellness, beauty, fashion, lifestyle, and DTC brands that value aesthetics, performance, and scalability. I worked at Digital Pals, one of Turkeyโ€™s leading Shopify Plus agencies, contributing to 50+ high-end Shopify projects. Alongside Shopify development, I also focus on CRO strategy and Meta Ads optimization helping brands improve user experience, increase conversion rates, and scale profitably with data-driven decisions. ๐—ฆ๐—ต๐—ผ๐—ฝ๐—ถ๐—ณ๐˜† ๐——๐—ฒ๐˜€๐—ถ๐—ด๐—ป & ๐—•๐˜‚๐—ถ๐—น๐—ฑ (๐—˜๐˜…๐—ฒ๐—ฐ๐˜‚๐˜๐—ถ๐—ผ๐—ป-๐—™๐—ผ๐—ฐ๐˜‚๐˜€๐—ฒ๐—ฑ) I design and build refined Shopify 2.0 stores using premium themes (Prestige, Broadcast, Reformation, Impact, Focal, Horizon, Dawn-based custom builds). My focus is layout, spacing, typography, hierarchy, and flow creating websites that feel intentional, credible, and high-end. ๐—Ÿ๐˜‚๐˜…๐˜‚๐—ฟ๐˜† ๐—จ๐—ซ, ๐—–๐—ฅ๐—ข & ๐—–๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ผ๐—ป ๐—ฆ๐˜๐—ฟ๐˜‚๐—ฐ๐˜๐˜‚๐—ฟ๐—ฒ I build stores designed to convert not just look good. โœ“ Clear CTA hierarchy โœ“ Trust-building product pages โœ“ Mobile-first UX โœ“ Editorial layouts โœ“ High-converting PDP structure โœ“ CRO-focused customer journeys โœ“ Upsells, bundles & AOV optimization ๐— ๐—ฒ๐˜๐—ฎ ๐—”๐—ฑ๐˜€ & ๐—˜๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ ๐—š๐—ฟ๐—ผ๐˜„๐˜๐—ต Beyond development, I help brands improve performance through Meta Ads and funnel optimization. โœ“ Meta Ads strategy โœ“ Creative & landing page alignment โœ“ Conversion-focused ad funnels โœ“ Pixel & tracking setup โœ“ A/B testing mindset โœ“ Data-driven optimization ๐—–๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ผ๐—ป ๐—ข๐—ฝ๐˜๐—ถ๐—บ๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป & ๐—ฆ๐—˜๐—ข I build fast, clean, and maintainable Shopify stores: โœ“ Speed optimization โœ“ SEO-friendly structure โœ“ CRO Optimization โœ“ Clean collections & taxonomy โœ“ Meta data & internal linking โœ“ GA4, GTM, Klaviyo-ready setups ๐—ฆ๐—ต๐—ผ๐—ฝ๐—ถ๐—ณ๐˜† ๐—œ๐—ป๐˜๐—ฒ๐—ด๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ Subscriptions, bundles, reviews, Klaviyo, quizzes, upsells, shipping logic, and CRO-focused integrations implemented cleanly without bloating the store. ๐‘พ๐™ƒ๐’€ ๐‘ช๐™ƒ๐‘ถ๐™Š๐‘บ๐™€ ๐™ˆ๐‘ฌ? โœ… Shopify Expertise I specialize in Shopify 2.0, Liquid, HTML, CSS, and JavaScript turning premium designs into fast, scalable, and easy-to-manage Shopify stores. โœ… Conversion-Driven Approach I combine Shopify design with CRO strategy and Meta marketing knowledge to create stores optimized for both traffic and sales. โœ… Premium Execution I focus on high-quality, modern builds that feel intentional, refined, and conversion-focused not over-engineered. โœ… Proven Trust & Communication Clients value my reliability, fast delivery, and clear communication. I use Loom walkthroughs so you always know how to manage your store confidently. ๐Ÿค ๐‘พ๐™ƒ๐‘ถ ๐‘ฐ ๐‘พ๐™Š๐‘น๐™† ๐™’๐‘ฐ๐™๐‘ฏ โ€ข Fashion, Beauty & Lifestyle Brands โ€“ Premium, high-converting Shopify experiences โ€ข DTC & eCommerce Startups โ€“ Ready to scale with CRO & Meta-focused strategy โ€ข Creative Agencies โ€“ White-label Shopify development & technical partnership โ€ข Migrating Businesses โ€“ Seamless transitions from Magento or WooCommerce โ€ข Founders & Marketing Teams โ€“ Looking for a proactive Shopify & growth partner ๐Ÿ’ฌ ๐™Ž๐™€๐™‰๐˜ฟ ๐™ˆ๐™€ ๐˜ผ "๐™„๐™‰๐™‘๐™„๐™๐™€" ๐™๐™Š๐˜ฟ๐˜ผ๐™”, ๐˜ผ๐™‰๐˜ฟ ๐™‡๐™€๐™'๐™Ž ๐™Ž๐˜พ๐˜ผ๐™‡๐™€ ๐™”๐™Š๐™๐™ ๐™Ž๐™ƒ๐™Š๐™‹๐™„๐™๐™” ๐˜ฝ๐™๐˜ผ๐™‰๐˜ฟ ๐Ÿš€ If you're looking for a reliable Shopify freelancer who understands Shopify development, premium UX, CRO optimization, and Meta marketing, letโ€™s talk. Whether itโ€™s a new store, redesign, conversion optimization, or ongoing Shopify management, Iโ€™m here to help you grow. ๐Ÿš€๐Ÿš€๐Ÿš€ ๐—ก๐—ข๐—ฅ๐—ฉ๐—œ๐—” โ€” ๐—ฆ๐—ฒ๐—น๐—ณ-๐—•๐˜‚๐—ถ๐—น๐˜ ๐——๐—ง๐—– ๐—ฆ๐—ต๐—ผ๐—ฝ๐—ถ๐—ณ๐˜† ๐—•๐—ฟ๐—ฎ๐—ป๐—ฑ & ๐—–๐—ฅ๐—ข ๐—–๐—ฎ๐˜€๐—ฒ ๐—ฆ๐˜๐˜‚๐—ฑ๐˜† Norvia is my own premium menโ€™s accessories brand built entirely from scratch using Shopify. I handled everything including Shopify development, UX/UI design, CRO optimization, Meta Ads strategy, product positioning, and conversion-focused funnel building. ๐Ÿ“ˆ 4.49% conversion rate from Meta traffic ๐Ÿ“ˆ 11%+ Add-to-Cart rate ๐Ÿ“ˆ Built a premium mobile-first Shopify experience optimized for scaling and profitability This project showcases my ability to combine Shopify design, development, CRO, and performance marketing into a real high-converting DTC brand. ๐—™๐˜‚๐—น๐—น ๐—ฝ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐˜ƒ๐—ถ๐˜€๐˜‚๐—ฎ๐—น๐˜€, ๐—ฝ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฑ๐—ฎ๐˜๐—ฎ, ๐—ฎ๐—ป๐—ฑ ๐—ฎ๐—ฑ๐—ฑ๐—ถ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฑ๐—ฒ๐˜๐—ฎ๐—ถ๐—น๐˜€ ๐—ฐ๐—ฎ๐—ป ๐—ฏ๐—ฒ ๐—ณ๐—ผ๐˜‚๐—ป๐—ฑ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ฝ๐—ผ๐—ฟ๐˜๐—ณ๐—ผ๐—น๐—ถ๐—ผ ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐—ฑ๐—ผ๐—ฐ๐˜‚๐—บ๐—ฒ๐—ป๐˜๐˜€ ๐—ฏ๐—ฒ๐—น๐—ผ๐˜„.

  • Shopify
  • Shopify Plus
  • Shopify Website Design
  • UX & UI Design
  • Shopify Theme
  • Shopify Development
  • Shopify Website Redesign
  • Set Up Shopify Site
  • Ecommerce Storefront Design
  • Front-End Development
  • Ecommerce Website Development
  • Ecommerce Store Setup
  • Website Redesign
  • Ecommerce Website
  • Web Development
  • Meta Pixel
  • Facebook Marketing
  • Digital Marketing
  • Growth Strategy
  • Digital Marketing Strategy
Andrey P.

Izmir, Turkey

$40/hr
5.0
19 jobs

WebRTC, FFmpeg, AI, OpenCV, Streamin โ€“ I fix real-time video apps and have since 2005. 13,485 hours, 14 projects, 100% Job Success. Zero abandoned. โšก ๐—™๐—ฟ๐—ฒ๐—ฒ ๐—ฃ๐—ฅ๐——. ๐— ๐—ฉ๐—ฃ ๐—ถ๐—ป ๐Ÿณ-๐Ÿญ๐Ÿฐ ๐—ฑ๐—ฎ๐˜†๐˜€. ๐—™๐—ฟ๐—ฒ๐—ฒ ๐—ฐ๐—ผ๐—ฑ๐—ฒ ๐—ฟ๐—ฒ๐˜ƒ๐—ถ๐—ฒ๐˜„ ๐—ผ๐—ฟ ๐Ÿฎ-๐˜„๐—ฒ๐—ฒ๐—ธ ๐˜๐—ฟ๐—ถ๐—ฎ๐—น ๐—ผ๐—ป ๐—ฎ๐—ป ๐—ฒ๐˜…๐—ถ๐˜€๐˜๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐—ฑ๐—ฒ๐—ฏ๐—ฎ๐˜€๐—ฒ. Netflix, HBO, EA, Nokia, the World Bank, and Harvard trust platforms I've built. These clients don't give second chances. Mine work. โš ๏ธ Invite me to your job โ€“ I reply within 15 minutes. ๐—ฆ๐—ฒ๐—น๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ ๐—ข๐˜‚๐˜๐—ฐ๐—ผ๐—บ๐—ฒ๐˜€ โ†’ Speed.Space โ€“ live production platform for Netflix, HBO, EA, and Apex Legends. Multi-stream switching, real-time collaboration, pro codec control. Used at Paris Fashion Week and Live Nation events. Zero downtime. โ†’ ShortKlips โ€“ video project management for Nokia and the World Bank. 200K+ monthly video views. Cut client project turnaround by 30%. โ†’ VirtualCr8tive โ€“ hybrid event platform for Harvard University and U.S. Vets. โ†’ CloudDoctors โ€“ HIPAA-compliant telehealth on WebRTC. Built from concept through multiple release cycles. โ†’ YUUALL โ€“ WebRTC platform built across multiple versions, long-term engagement. ๐—ช๐—ต๐—ฒ๐—ฟ๐—ฒ ๐—œ'๐—บ ๐—ฆ๐˜๐—ฟ๐—ผ๐—ป๐—ด๐—ฒ๐˜€๐˜ โ€“ Pipeline latency โ€“ I profile FFmpeg filter graphs and cut processing time without losing quality. โ€“ WebRTC under load โ€“ jitter buffer, codec mismatch, TURN/STUN. I find which one is yours fast. โ€“ AI on live video โ€“ TensorFlow inference under 80ms; object and audio recognition on live feeds. โ€“ FFmpeg deep work โ€“ custom filter graphs, muxing, hardware acceleration (NVENC, VAAPI, VideoToolbox). โ€“ Scale & reliability โ€“ systems handling 600M+ call minutes a month, fixed at the architecture level. ๐—ฆ๐—ฝ๐—ฒ๐—ฐ-๐—™๐—ถ๐—ฟ๐˜€๐˜ ๐—”๐—ด๐—ฒ๐—ป๐˜๐—ถ๐—ฐ ๐—˜๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด I work spec-first, not vibe-first. I write the full spec and architecture before any code. Then I drive AI agents: developer, tester, analyst โ€“ against strict guardrails to produce production-grade code. The hard real-time work I handle or verify myself: WebRTC pipelines, sub-second latency, on-device ML. You get AI speed with the stability of a senior engineer, 4-10ร— faster than classic coding. ๐—›๐—ผ๐˜„ ๐—œ ๐—ช๐—ผ๐—ฟ๐—ธ You describe what's broken or what you're building. I send back a diagnosis: the problem, the fix, the cost. Not a sales call. Then we scope the work together before either of us commits. My estimates average ~10% off actuals. I validate before building and run staged QA on every release. ๐—›๐—ผ๐˜„ ๐—ฌ๐—ผ๐˜‚ ๐—–๐—ฎ๐—ป ๐—ช๐—ผ๐—ฟ๐—ธ ๐—ช๐—ถ๐˜๐—ต ๐— ๐—ฒ 1. Build from scratch โ€“ real-time video, AI, or streaming, end-to-end. 2. Drop in on your team โ€“ I take the hard video, AI, or WebRTC modules. 3. Rescue and modernize โ€“ fix slow or unstable platforms and ship to production. I work inside the Fora Soft team โ€“ 51-200 engineers. If your project grows, a PM, QA, and more developers are already there. No solo freelancer who vanishes when scope expands. ๐—ง๐—ฒ๐—ฐ๐—ต๐—ป๐—ผ๐—น๐—ผ๐—ด๐—ถ๐—ฒ๐˜€ ๐—œ ๐—จ๐˜€๐—ฒ ๐——๐—ฎ๐—ถ๐—น๐˜† โ—† Real-time & video: WebRTC, LiveKit, FFmpeg, GStreamer, OpenCV, HLS/DASH, RTMP/RTSP, OBS, WebGL โ—† AI & ML: TensorFlow, PyTorch, OpenAI API, Whisper, YOLO, object and audio recognition โ—† Back-end: Node.js, Python, TypeScript, distributed systems, high-load APIs โ—† Cloud & infra: AWS, GCP, Docker, Kubernetes, CI/CD ๐—ช๐—ต๐˜† ๐—™๐—ผ๐—ฟ๐—ฎ ๐—ฆ๐—ผ๐—ณ๐˜ The team behind me: 914 jobs ยท $10M+ earned ยท 401K+ hours ยท 250+ projects since 2005 ยท 400+ clients across 17+ countries ยท Top WebRTC & Telecom Developer 2022 and 2024 ยท 1 of 400 devs passes our internal selection. ๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜ ๐—™๐—ฒ๐—ฒ๐—ฑ๐—ฏ๐—ฎ๐—ฐ๐—ธ "We enjoyed working with Andrey. He saw himself as part of our team and proactively contributed. Even last-minute requests were handled in a timely, constructive way. Many of his proposals were better than our own ideas." โ€“ client, YUUALL (WebRTC platform) โš ๏ธ Describe what's broken. I'll tell you what's wrong, how to fix it, and what it costs.

  • FFmpeg
  • WebRTC
  • Video Stream
  • GStreamer
  • OpenCV
  • TensorFlow
  • YOLO
  • Machine Learning
  • Node.js
  • Python
  • React
  • JavaScript
  • TypeScript
  • Amazon Web Services
  • Real Time Stream Processing
  • API Integration
  • MongoDB
  • Video Processing
  • Software Development
  • Web Development
Kunzul S.

Istanbul, Turkey

$12/hr
5.0
3 jobs

Hello, I'm Kunzul, a Customer Support Specialist and Office Manager with 4 years of experience helping business owners manage customer complaints, reduce response times, track invoices, and ensure no request goes unanswered. Iโ€™ve worked with international clients in the USA, Turkey, Russia, and Canada, solving service bottlenecks and keeping businesses running smoothly. I fix customer service chaos whether itโ€™s organizing messy inboxes, ensuring warranty claims arenโ€™t delayed, managing refunds efficiently, or setting up a system where every inquiry gets handled on time. I have helped generate 50+ Yelp reviews for a family-owned business, boosting its credibility and customer engagement. I know how frustrating it is when: ๐Ÿ”ด Your inbox is overflowing, and you canโ€™t tell what needs urgent attention. ๐Ÿ”ด Customers ask the same questions, wasting your teamโ€™s time. ๐Ÿ”ด Refunds and chargebacks pile up due to mishandled issues. ๐Ÿ”ด Your business relies on word-of-mouth, but unhappy customers arenโ€™t leaving reviews. ๐Ÿ”ด Youโ€™re too busy running the business to follow up with every client. Thatโ€™s where I come in. I SPECIALIZE IN โฌ‡๏ธ โœ… Live Chat & Email Support โ€“ Fast, professional responses to every inquiry. โœ… Customer Complaint Resolution โ€“ Turning frustrated customers into repeat clients. โœ… CRM Setup & Optimization โ€“ Ensuring no customer request slips through the cracks. โœ… Order Processing & Billing โ€“ Managing invoices, warranties, refunds, and follow-ups. โœ… Automation & Workflows โ€“ Reducing repetitive tasks so your team can focus on growth. โœ… Team Coordination & Hiring โ€“ Finding, training, and managing customer support teams. Tools & Platforms: โญ Housecall Pro, Freshdesk, Yelp, Olark, Square (for customer support & business management) โญ Slack, Zoom, Microsoft Office, Google Suite (internal team collaboration) โญ Instagram, Facebook, LinkedIn for (for business growth & customer engagement) I offer short-term and long-term support, bringing efficiency, reliability, and peace of mind so you can focus on growing your business instead of putting out fires. ๐Ÿ’ก Letโ€™s eliminate customer service headaches and keep your clients happy!

  • Customer Service
  • CRM Automation
  • Technical Support
  • Communication Skills
  • Brand Strategy
  • Project Management Professional
  • Office Management
Cosmos N.

Istanbul, Turkey

$5/hr
5.0
3 jobs

Yแดแดœส€ Bแด‡สœษชษดแด…-แด›สœแด‡-Sแด„แด‡ษดแด‡๊œฑ Pแด€ส€แด›ษดแด‡ส€ ๊œฐแดส€ Hแด€แด˜แด˜ษชแด‡ส€ Cแดœ๊œฑแด›แดแดแด‡ส€๊œฑ แด€ษดแด… Sแดแดแดแด›สœแด‡ส€ Oแด˜แด‡ส€แด€แด›ษชแดษด๊œฑ Starting at $5/hr Running a business is no small feat. Between answering customer emails, keeping your social media alive, generating leads, running outreach, closing sales, and managing the day-to-day chaos, itโ€™s easy to feel overwhelmed. Thatโ€™s where I come in. With over 10 years of experience, Iโ€™m your go-to problem-solver, helping businesses like yours stay on track. Think of me as your extra pair of handsโ€”whether itโ€™s turning frustrated customers into loyal fans, building a community that actually engages, or just keeping your operations running like a well-oiled machine. Iโ€™m not just here to โ€œhelp out.โ€ Iโ€™m here to make your life easier, your business stronger, and your customers happier. From Freshdesk, CapCut, HubSpot, LinkedIn Sales Navigaor, QuickBooks to Canva, Iโ€™ve got the tools and know-how to get the job done right. Ready to Take a Few Things Off Your Plate? Letโ€™s chat!

  • HubSpot
  • Customer Service
  • Virtual Assistance
  • Order Management
  • Bookkeeping
  • Administrative Support
  • QuickBooks Online
  • Social Media Management
  • Community Engagement
  • Humor
  • Content SEO
  • Communications
  • Email Support
  • LinkedIn Sales Navigator
  • Tidio

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