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Hello, I'm Kunzul, a Customer Support Specialist and Office Manager with 4 years of experience helping business owners manage customer complaints, reduce response times, track invoices, and ensure no request goes unanswered. I’ve worked with international clients in the USA, Turkey, Russia, and Canada, solving service bottlenecks and keeping businesses running smoothly. I fix customer service chaos whether it’s organizing messy inboxes, ensuring warranty claims aren’t delayed, managing refunds efficiently, or setting up a system where every inquiry gets handled on time. I have helped generate 50+ Yelp reviews for a family-owned business, boosting its credibility and customer engagement. I know how frustrating it is when: 🔴 Your inbox is overflowing, and you can’t tell what needs urgent attention. 🔴 Customers ask the same questions, wasting your team’s time. 🔴 Refunds and chargebacks pile up due to mishandled issues. 🔴 Your business relies on word-of-mouth, but unhappy customers aren’t leaving reviews. 🔴 You’re too busy running the business to follow up with every client. That’s where I come in. I SPECIALIZE IN ⬇️ ✅ Live Chat & Email Support – Fast, professional responses to every inquiry. ✅ Customer Complaint Resolution – Turning frustrated customers into repeat clients. ✅ CRM Setup & Optimization – Ensuring no customer request slips through the cracks. ✅ Order Processing & Billing – Managing invoices, warranties, refunds, and follow-ups. ✅ Automation & Workflows – Reducing repetitive tasks so your team can focus on growth. ✅ Team Coordination & Hiring – Finding, training, and managing customer support teams. Tools & Platforms: ⭐ Housecall Pro, Freshdesk, Yelp, Olark, Square (for customer support & business management) ⭐ Slack, Zoom, Microsoft Office, Google Suite (internal team collaboration) ⭐ Instagram, Facebook, LinkedIn for (for business growth & customer engagement) I offer short-term and long-term support, bringing efficiency, reliability, and peace of mind so you can focus on growing your business instead of putting out fires. 💡 Let’s eliminate customer service headaches and keep your clients happy!

Yᴏᴜʀ Bᴇʜɪɴᴅ-ᴛʜᴇ-Sᴄᴇɴᴇꜱ Pᴀʀᴛɴᴇʀ ꜰᴏʀ Hᴀᴘᴘɪᴇʀ Cᴜꜱᴛᴏᴍᴇʀꜱ ᴀɴᴅ Sᴍᴏᴏᴛʜᴇʀ Oᴘᴇʀᴀᴛɪᴏɴꜱ Starting at $5/hr Running a business is no small feat. Between answering customer emails, keeping your social media alive, generating leads, running outreach, closing sales, and managing the day-to-day chaos, it’s easy to feel overwhelmed. That’s where I come in. With over 10 years of experience, I’m your go-to problem-solver, helping businesses like yours stay on track. Think of me as your extra pair of hands—whether it’s turning frustrated customers into loyal fans, building a community that actually engages, or just keeping your operations running like a well-oiled machine. I’m not just here to “help out.” I’m here to make your life easier, your business stronger, and your customers happier. From Freshdesk, CapCut, HubSpot, LinkedIn Sales Navigaor, QuickBooks to Canva, I’ve got the tools and know-how to get the job done right. Ready to Take a Few Things Off Your Plate? Let’s chat!

🥇 CERTIFIED SHOPIFY EXPERT 🚀 Scale your brand with a Shopify specialist focused on design, CRO & Meta Ads. 📅 Open for new projects. Hit "INVITE" to get started. 💡 Shopify Partner | Shopify Theme Customization | Shopify Store Design & Development | CRO Optimization | Meta Ads Strategy | UI UX Design | Frontend Developer 📢 Available to Start Immediately. 𝗔𝗿𝗲 𝘆𝗼𝘂 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗲𝘅𝗽𝗲𝗿𝘁 𝘄𝗵𝗼 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝘀 𝗯𝗼𝘁𝗵 𝗱𝗲𝘀𝗶𝗴𝗻 𝗮𝗻𝗱 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻𝘀? I’m a Shopify Designer & Developer specializing in clean, premium, conversion-focused Shopify builds for luxury, wellness, beauty, fashion, lifestyle, and DTC brands that value aesthetics, performance, and scalability. I worked at Digital Pals, one of Turkey’s leading Shopify Plus agencies, contributing to 50+ high-end Shopify projects. Alongside Shopify development, I also focus on CRO strategy and Meta Ads optimization helping brands improve user experience, increase conversion rates, and scale profitably with data-driven decisions. 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗗𝗲𝘀𝗶𝗴𝗻 & 𝗕𝘂𝗶𝗹𝗱 (𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻-𝗙𝗼𝗰𝘂𝘀𝗲𝗱) I design and build refined Shopify 2.0 stores using premium themes (Prestige, Broadcast, Reformation, Impact, Focal, Horizon, Dawn-based custom builds). My focus is layout, spacing, typography, hierarchy, and flow creating websites that feel intentional, credible, and high-end. 𝗟𝘂𝘅𝘂𝗿𝘆 𝗨𝗫, 𝗖𝗥𝗢 & 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻 𝗦𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 I build stores designed to convert not just look good. ✓ Clear CTA hierarchy ✓ Trust-building product pages ✓ Mobile-first UX ✓ Editorial layouts ✓ High-converting PDP structure ✓ CRO-focused customer journeys ✓ Upsells, bundles & AOV optimization 𝗠𝗲𝘁𝗮 𝗔𝗱𝘀 & 𝗘𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗚𝗿𝗼𝘄𝘁𝗵 Beyond development, I help brands improve performance through Meta Ads and funnel optimization. ✓ Meta Ads strategy ✓ Creative & landing page alignment ✓ Conversion-focused ad funnels ✓ Pixel & tracking setup ✓ A/B testing mindset ✓ Data-driven optimization 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 & 𝗦𝗘𝗢 I build fast, clean, and maintainable Shopify stores: ✓ Speed optimization ✓ SEO-friendly structure ✓ CRO Optimization ✓ Clean collections & taxonomy ✓ Meta data & internal linking ✓ GA4, GTM, Klaviyo-ready setups 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 Subscriptions, bundles, reviews, Klaviyo, quizzes, upsells, shipping logic, and CRO-focused integrations implemented cleanly without bloating the store. 𝑾𝙃𝒀 𝑪𝙃𝑶𝙊𝑺𝙀 𝙈𝑬? ✅ Shopify Expertise I specialize in Shopify 2.0, Liquid, HTML, CSS, and JavaScript turning premium designs into fast, scalable, and easy-to-manage Shopify stores. ✅ Conversion-Driven Approach I combine Shopify design with CRO strategy and Meta marketing knowledge to create stores optimized for both traffic and sales. ✅ Premium Execution I focus on high-quality, modern builds that feel intentional, refined, and conversion-focused not over-engineered. ✅ Proven Trust & Communication Clients value my reliability, fast delivery, and clear communication. I use Loom walkthroughs so you always know how to manage your store confidently. 🤝 𝑾𝙃𝑶 𝑰 𝑾𝙊𝑹𝙆 𝙒𝑰𝙏𝑯 • Fashion, Beauty & Lifestyle Brands – Premium, high-converting Shopify experiences • DTC & eCommerce Startups – Ready to scale with CRO & Meta-focused strategy • Creative Agencies – White-label Shopify development & technical partnership • Migrating Businesses – Seamless transitions from Magento or WooCommerce • Founders & Marketing Teams – Looking for a proactive Shopify & growth partner 💬 𝙎𝙀𝙉𝘿 𝙈𝙀 𝘼 "𝙄𝙉𝙑𝙄𝙏𝙀" 𝙏𝙊𝘿𝘼𝙔, 𝘼𝙉𝘿 𝙇𝙀𝙏'𝙎 𝙎𝘾𝘼𝙇𝙀 𝙔𝙊𝙐𝙍 𝙎𝙃𝙊𝙋𝙄𝙁𝙔 𝘽𝙍𝘼𝙉𝘿 🚀 If you're looking for a reliable Shopify freelancer who understands Shopify development, premium UX, CRO optimization, and Meta marketing, let’s talk. Whether it’s a new store, redesign, conversion optimization, or ongoing Shopify management, I’m here to help you grow. 🚀🚀🚀 𝗡𝗢𝗥𝗩𝗜𝗔 — 𝗦𝗲𝗹𝗳-𝗕𝘂𝗶𝗹𝘁 𝗗𝗧𝗖 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗕𝗿𝗮𝗻𝗱 & 𝗖𝗥𝗢 𝗖𝗮𝘀𝗲 𝗦𝘁𝘂𝗱𝘆 Norvia is my own premium men’s accessories brand built entirely from scratch using Shopify. I handled everything including Shopify development, UX/UI design, CRO optimization, Meta Ads strategy, product positioning, and conversion-focused funnel building. 📈 4.49% conversion rate from Meta traffic 📈 11%+ Add-to-Cart rate 📈 Built a premium mobile-first Shopify experience optimized for scaling and profitability This project showcases my ability to combine Shopify design, development, CRO, and performance marketing into a real high-converting DTC brand. 𝗙𝘂𝗹𝗹 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝘃𝗶𝘀𝘂𝗮𝗹𝘀, 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗱𝗮𝘁𝗮, 𝗮𝗻𝗱 𝗮𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗱𝗲𝘁𝗮𝗶𝗹𝘀 𝗰𝗮𝗻 𝗯𝗲 𝗳𝗼𝘂𝗻𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗽𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼 𝗮𝗻𝗱 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝘀 𝗯𝗲𝗹𝗼𝘄.

WebRTC, FFmpeg, AI, OpenCV, Streamin – I fix real-time video apps and have since 2005. 13,485 hours, 14 projects, 100% Job Success. Zero abandoned. ⚡ 𝗙𝗿𝗲𝗲 𝗣𝗥𝗗. 𝗠𝗩𝗣 𝗶𝗻 𝟳-𝟭𝟰 𝗱𝗮𝘆𝘀. 𝗙𝗿𝗲𝗲 𝗰𝗼𝗱𝗲 𝗿𝗲𝘃𝗶𝗲𝘄 𝗼𝗿 𝟮-𝘄𝗲𝗲𝗸 𝘁𝗿𝗶𝗮𝗹 𝗼𝗻 𝗮𝗻 𝗲𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗰𝗼𝗱𝗲𝗯𝗮𝘀𝗲. Netflix, HBO, EA, Nokia, the World Bank, and Harvard trust platforms I've built. These clients don't give second chances. Mine work. ⚠️ Invite me to your job – I reply within 15 minutes. 𝗦𝗲𝗹𝗲𝗰𝘁𝗲𝗱 𝗢𝘂𝘁𝗰𝗼𝗺𝗲𝘀 → Speed.Space – live production platform for Netflix, HBO, EA, and Apex Legends. Multi-stream switching, real-time collaboration, pro codec control. Used at Paris Fashion Week and Live Nation events. Zero downtime. → ShortKlips – video project management for Nokia and the World Bank. 200K+ monthly video views. Cut client project turnaround by 30%. → VirtualCr8tive – hybrid event platform for Harvard University and U.S. Vets. → CloudDoctors – HIPAA-compliant telehealth on WebRTC. Built from concept through multiple release cycles. → YUUALL – WebRTC platform built across multiple versions, long-term engagement. 𝗪𝗵𝗲𝗿𝗲 𝗜'𝗺 𝗦𝘁𝗿𝗼𝗻𝗴𝗲𝘀𝘁 – Pipeline latency – I profile FFmpeg filter graphs and cut processing time without losing quality. – WebRTC under load – jitter buffer, codec mismatch, TURN/STUN. I find which one is yours fast. – AI on live video – TensorFlow inference under 80ms; object and audio recognition on live feeds. – FFmpeg deep work – custom filter graphs, muxing, hardware acceleration (NVENC, VAAPI, VideoToolbox). – Scale & reliability – systems handling 600M+ call minutes a month, fixed at the architecture level. 𝗦𝗽𝗲𝗰-𝗙𝗶𝗿𝘀𝘁 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 I work spec-first, not vibe-first. I write the full spec and architecture before any code. Then I drive AI agents: developer, tester, analyst – against strict guardrails to produce production-grade code. The hard real-time work I handle or verify myself: WebRTC pipelines, sub-second latency, on-device ML. You get AI speed with the stability of a senior engineer, 4-10× faster than classic coding. 𝗛𝗼𝘄 𝗜 𝗪𝗼𝗿𝗸 You describe what's broken or what you're building. I send back a diagnosis: the problem, the fix, the cost. Not a sales call. Then we scope the work together before either of us commits. My estimates average ~10% off actuals. I validate before building and run staged QA on every release. 𝗛𝗼𝘄 𝗬𝗼𝘂 𝗖𝗮𝗻 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲 1. Build from scratch – real-time video, AI, or streaming, end-to-end. 2. Drop in on your team – I take the hard video, AI, or WebRTC modules. 3. Rescue and modernize – fix slow or unstable platforms and ship to production. I work inside the Fora Soft team – 51-200 engineers. If your project grows, a PM, QA, and more developers are already there. No solo freelancer who vanishes when scope expands. 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 𝗜 𝗨𝘀𝗲 𝗗𝗮𝗶𝗹𝘆 ◆ Real-time & video: WebRTC, LiveKit, FFmpeg, GStreamer, OpenCV, HLS/DASH, RTMP/RTSP, OBS, WebGL ◆ AI & ML: TensorFlow, PyTorch, OpenAI API, Whisper, YOLO, object and audio recognition ◆ Back-end: Node.js, Python, TypeScript, distributed systems, high-load APIs ◆ Cloud & infra: AWS, GCP, Docker, Kubernetes, CI/CD 𝗪𝗵𝘆 𝗙𝗼𝗿𝗮 𝗦𝗼𝗳𝘁 The team behind me: 914 jobs · $10M+ earned · 401K+ hours · 250+ projects since 2005 · 400+ clients across 17+ countries · Top WebRTC & Telecom Developer 2022 and 2024 · 1 of 400 devs passes our internal selection. 𝗖𝗹𝗶𝗲𝗻𝘁 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 "We enjoyed working with Andrey. He saw himself as part of our team and proactively contributed. Even last-minute requests were handled in a timely, constructive way. Many of his proposals were better than our own ideas." – client, YUUALL (WebRTC platform) ⚠️ Describe what's broken. I'll tell you what's wrong, how to fix it, and what it costs.