Hire the Best Customer Service Representatives in Dubai, AE

If managing your rental properties feels like a second full-time job, you're not alone, and you don't have to do it all yourself. I'm Averil, a property management virtual assistant with 5+ years of experience supporting both short-term rental hosts and long-term rental landlords. I help property managers, brokers, and property owners streamline operations, boost rental income, and reduce vacancy rates so your portfolio runs efficiently without you managing every detail. ━━━━━━━━━━━━━━━━━━━━━━ ⭐ MY RESULTS ━━━━━━━━━━━━━━━━━━━━━━ ⭐ Managing 50+ rental units with a 99% tenant message response rate by end of day ⭐ Increased property listing visibility by 40% through optimized, timely updates ⭐ Reduced vacancy rates by 15% through targeted marketing campaigns ⭐ Cut maintenance ticket resolution time by 30% with efficient vendor coordination and CRM automation ⭐ 98% client response rate across all managed communication channels These are the results you can expect when operations are handled by someone who knows property management, not just admin work. ━━━━━━━━━━━━━━━━━━━━━━ 💡 WHAT MAKES ME DIFFERENT? ━━━━━━━━━━━━━━━━━━━━━━ I understand the full lifecycle of a rental from listing a vacant unit and screening a tenant, to coordinating a same-day Airbnb turnover and handling a Section 8 inspection. You won't spend time explaining how property management works. I already know it. ━━━━━━━━━━━━━━━━━━━━━━ 🏠 SHORT-TERM RENTAL MANAGEMENT (Airbnb · VRBO · Vacation Rentals) ━━━━━━━━━━━━━━━━━━━━━━ STR operations move fast. I make sure nothing slips through. As your Airbnb virtual assistant and co-host support, I handle guest messaging, booking management, and review responses across Airbnb, VRBO, and Booking, I manage channel manager setup and calendar synchronization using Guesty, Hostaway, Uplisting, and Lodgify so your listings are always accurate and your inbox is always under control. I coordinate turnovers, schedule cleaners, and use PriceLabs for dynamic pricing and occupancy tracking. I also optimize listing titles, descriptions, and pricing strategy to improve visibility and boost your booking rate. ━━━━━━━━━━━━━━━━━━━━━━ 🏢 LONG-TERM RENTAL & PROPERTY MANAGEMENT SUPPORT ━━━━━━━━━━━━━━━━━━━━━━ Long-term rental management requires precision, consistency, and someone who knows the systems. I support landlords and property management companies with the full scope of daily operations: tenant communication and onboarding, lease administration and renewals, rent collection, late-payment follow-ups, and delinquency tracking. I coordinate maintenance requests, manage work orders, and schedule vendors, logging everything in AppFolio, Buildium, Doorloop, or Rent Manager, whichever system you use. I handle vacancy marketing across Zillow and listing platforms, support tenant screening coordination, and manage Section 8 / HUD compliance, Housing Choice Voucher (HCV) paperwork, and inspection documentation for affordable housing portfolios. ━━━━━━━━━━━━━━━━━━━━━━ 🗂️ EXECUTIVE & ADMINISTRATIVE SUPPORT ━━━━━━━━━━━━━━━━━━━━━━ Behind every well-run rental portfolio is a layer of admin that keeps it all moving, and that's where my executive support background adds real value. I manage inboxes, calendars, and communication workflows using Google Workspace, Slack, and Notion. I create SOPs, handle process documentation, coordinate across teams and vendors, and produce monthly owner reports and portfolio summaries. If your operations need structure, I build it. ━━━━━━━━━━━━━━━━━━━━━━ 🛠️ TOOLS I WORK WITH DAILY ━━━━━━━━━━━━━━━━━━━━━━ Property Management: AppFolio · Buildium · Doorloop · OwnerRez · Yardi · Rent Manager STR Platforms: Airbnb · VRBO · Booking · Guesty · Hostaway · Uplisting · Lodgify Pricing & Analytics: PriceLabs · Wheelhouse · AirDNA Leasing: Zillow Rental Manager · Zumper · TurboTenant · Tenant Turner Admin & Ops: Google Workspace · Airtable · Notion · ClickUp · Asana · Slack · Trello Finance: QuickBooks · Xero ━━━━━━━━━━━━━━━━━━━━━━ WHY CLIENTS CHOOSE ME ━━━━━━━━━━━━━━━━━━━━━━ ✔ 5+ years managing STR and LTR portfolios, not just admin support ✔ Proven results: 99% response rate, 40% listing visibility increase, 15% vacancy reduction ✔ Deep knowledge of Section 8, HCV, and affordable housing compliance ✔ Proactive and self-managed. I flag issues before they become problems ✔ Professional, clear communication with owners, tenants, and guests ✔ Able to integrate into your existing systems from day one Whether you're an Airbnb host scaling your vacation rental business, a landlord managing residential units, or a property management company that needs reliable back-office support. I'm here to make your operations run without friction. 📩 Message me or click Invite to Job. Let's talk about your portfolio. Your Property Management VA, Averil 🕓 Available for long-term, short-term, and fixed contracts

I help SaaS companies, e-commerce brands, and healthcare providers deliver exceptional customer experiences through professional chat, email, and phone support. With experience handling high volumes of customer interactions, I specialize in resolving inquiries efficiently, maintaining customer satisfaction, and ensuring every interaction is handled with professionalism and attention to detail. Customer Support | Customer Service | Appointment Setting | Phone, Chat & Email Support | Outbound & Inbound | Technical Support Customer Support Services ✔ Email Support ✔ Live Chat Support ✔ Phone Support ✔ Helpdesk & Ticket Management ✔ Customer Issue Resolution ✔ Customer Follow Ups ✔ Appointment Scheduling & Coordination ✔ Customer Onboarding Support ✔ CRM & Customer Record Management 📅 Appointment Setting ✔Calendar management (Calendly, Google Calendar, Outlook) ✔Pre-qualification frameworks (BANT / CHAMP) ✔No-show reduction workflows ✔Reminder sequences (SMS/Email) ✔CRM sync & pipeline updates ✔Daily booked-meeting reports 💬 Chat & Email Support ✔Live chat (Intercom, Zendesk, Tawk.to, Freshdesk) ✔Tier 1 & Tier 2 support handling ✔SLA management ✔Knowledge base documentation ✔Ticket escalation workflows ✔Customer retention & upselling ✔Professional, neutral English communication Tools & Platforms I Use Often: 🔹CRMs: HubSpot, Salesforce, Zoho, Podio, GoHighLevel, REsimpli, Follow Up Boss 🔹Dialers: Mojo, BatchDialer, CallTools, PhoneBurner, RingCentral, Aircall 🔹Support Platforms: Zendesk, Freshdesk, Intercom, HelpScout 🔹Outreach Tools: Apollo, LinkedIn Sales Navigator, Mailshake, Instantly 🔹Productivity: Google Workspace, Notion, Trello, ClickUp, Slack, Zoom, Microsoft Teams, Google Meet 📊 Results & Success Stories 🏠 Real Estate Investor – U.S. Market · 1,200+ outbound calls per week · 35–40 qualified seller leads per month · 12–18 booked acquisition calls monthly · Reduced no-show rate by 28% through automated reminders · Managed CRM (Podio) and disposition tracking daily 📈 My Performance Metrics - 100–150 dials/day (manual) - 250+ dials/day (power dialer) - 10–20% conversation rate - 5–15% booking rate (industry dependent) - 95%+ CRM accuracy - Fast response time (under 5 minutes for chat) 💡 What sets me apart? ✔️ Fluent in English with a native accent, great for international communication ✔️ 24/7 Multi-Channel Support: Live chat, email, phone, and helpdesk. ✔ Trained in objection handling & sales psychology ✔ Strong follow-up systems Industries I Support - SaaS & Technology - Customer onboarding assistance - Account support - Technical issue triage - Helpdesk ticket management - Zendesk, Intercom, Freshdesk, Help Scout E-commerce - Order management - Refunds & returns - Shipping and tracking inquiries - Customer retention support - Shopify customer support Medical & Healthcare - Patient communication - Appointment scheduling - Follow up coordination - Front desk phone support - Patient inquiry handling 🕒 Availability - 30–40+ hours per week - U.S., UK, EU, Australia time zones - Immediate start 📩 Available for short-term gigs, long-term contracts, and ongoing support roles. Send me a message.

I have 6+ years of customer service experience in 3 different industries in the gulf area and 3+ years as a customer support supervisor. In my most recent roles, I was responsible for managing customer inquiries and complaints through phone, email, and in-person interactions. My proficiency in Arabic, English has allowed me to communicate effectively with customers from diverse cultural backgrounds. I am capable of working independently, meeting deadlines, and managing multiple tasks. Proficient in MS Office and customer service management tools.

I am a well-organized, detail-oriented person, trustworthy and is very professional when it comes to working. I have vast experience in admin support, customer service, and data entry. I can type faster and is well versed in computer applications. My good communication and interpersonal skills, both in oral and written and also my strong determination towards work helps me to positively interact with a range of people in different designations and divert nationalities. I have been working remotely for the last five years and have worked for various e-commerce companies as well as small/big private companies. I'm flexible with my working hours and I am looking forward to working with any existing projects.

Hi, I’m Justine. I’m a reliable and tech-savvy Executive Virtual Assistant who helps businesses stay organized, efficient, and on track. With 6+ years of experience, I support executives and teams by managing daily operations, improving workflows, and keeping everything running smoothly. I’m detail-oriented, proactive, and easy to work with and someone you can trust to get things done right. What I Can Help You With: • Executive & admin support (calendar, email, coordination) • Customer service & client communication • Task & project management (Trello, ClickUp, Notion) • Canva design (social media, presentations, templates) • Workflow organization & process improvement I focus on making your day lighter, your systems cleaner, and your business more efficient.

Hi, I’m Heidee 👋 — a Property Management Virtual Assistant & Client Success Specialist with a background in tenant relations, office management, and hospitality. I help property managers, landlords, and real estate teams run smoother operations by handling the day-to-day tasks that keep tenants happy and properties well-managed. ✅ What I Can Do for You Tenant & Owner Communication (email, phone, portals) Lease & Onboarding Support (applications, agreements, renewals) Maintenance Coordination (scheduling, follow-ups, vendor updates) CRM Setup & Workflow Management (LeadSimple, AppFolio, Buildium, Property Meld) Calendar, Email & Task Management (efficient scheduling + reporting) Guest/Short-Term Rental Support (Airbnb, VRBO, Lodgify, Zillow listings) Tools & Software Expertise LeadSimple | AppFolio | Buildium | Property Meld Asana | Trello | Google Workspace | Microsoft Office QuickBooks (basic bookkeeping support) Lodgify | Airbnb | VRBO | Zillow Why Work With Me? With 8+ years of experience in customer service (including leadership at Jumeirah Group, UAE’s leading luxury hotel chain), I bring a service-first mindset, attention to detail, and reliability to every project. My goal is to make sure your tenants, owners, and team feel supported — while freeing up your time to focus on growing your business. 📩 Let’s connect! If you’re looking for a reliable property management VA who understands both real estate operations and client success, I’d love to support your team.