Customer Support Representative Job Description Template

An effective description can help you hire the best fit for your job. Check out our tips to provide details that skilled professionals are looking for.

Hire Customer Support Representatives

Looking to find work instead?

Trusted by

Customer Support Representative Job Description Template

Customer support representatives (CSRs) are the backbone of any customer-facing organization, acting as the first point of contact for customer inquiries and concerns. With a strong focus on communication skills, problem-solving abilities, and customer service experience, CSRs work tirelessly to resolve issues, enhance satisfaction, and build lasting relationships. Whether handling phone calls, emails, or social media interactions, they ensure customers feel valued and supported.

In today’s fast-paced and competitive environment, companies rely on CSRs to uphold their reputation and retain customer loyalty. These professionals navigate a variety of tasks, from troubleshooting technical issues to processing orders and managing customer accounts. Their ability to adapt to different situations, collaborate with team members, and provide accurate information makes them an indispensable part of the customer service team. By delivering exceptional customer care, CSRs help organizations maintain a strong connection with their audience while driving long-term business success.

Use the customizable job description template below to find skilled customer support representatives on Upwork. Connect with professionals who will represent your brand with excellence and ensure your customers always receive the support they need.

Copy to Clipboard

Job overview

Customer support representatives manage day-to-day interactions with customers, providing answers, troubleshooting problems, and offering solutions. Working closely with the customer service team, CSRs maintain records of customer interactions in CRM software and collaborate with team members to improve customer care processes. This role requires excellent communication skills, problem-solving abilities, and adaptability to thrive in a fast-paced environment.

CSRs may work in a call center, providing technical support or assisting with inquiries about the company’s products, pricing, and service information. Whether upselling services or addressing customer complaints, they ensure customer satisfaction by delivering excellent customer service.

Key responsibilities

Answering customer inquiries. Respond to questions via phone, email, or social media with accurate and timely information about company products and services.
Troubleshooting issues. Resolve technical support problems or customer complaints, escalating complex issues when needed.
Maintaining customer records. Update CRM systems and ensure detailed documentation of customer interactions and resolutions.
Providing product information. Assist new customers in understanding the pricing, features, and benefits of the company’s offerings.
Supporting customer retention. Collaborate with the customer service team to upsell services, encourage customer loyalty, and follow up on customer satisfaction.
Handling complaints. Address customer feedback and complaints professionally, focusing on quick resolution and maintaining positive relationships.
Multitasking efficiently. Manage multiple customer accounts and inquiries simultaneously in a fast-paced environment.
Improving processes. Contribute to process orders and offer actionable insights to improve customer care procedures.

Qualifications and skills

Education. A high school diploma is required, and a bachelor’s degree in a related field is preferred.
Experience. Previous customer service experience or technical support roles preferred.
Communication skills. Strong written and verbal communication, including active listening and empathy.
Problem-solving skills. Ability to resolve customer issues effectively and offer solutions.
Technical proficiency. Familiarity with CRM software, Microsoft Office Suite, and help desk tools.
Multitasking. Excellent time management skills to handle multiple inquiries and tasks efficiently.
Teamwork. Ability to collaborate with team members and other departments to enhance customer support.
Interpersonal skills. Positive attitude, adaptability, and patience when dealing with challenging situations or a difficult customer.

About our company

At [company name], we prioritize customer satisfaction and seamless support. Our customer service team works tirelessly to address customer needs, resolve issues, and ensure every interaction reflects our commitment to excellence. Join our collaborative environment, where innovation and teamwork help us deliver good customer service while fostering professional growth.

Copy to Clipboard

What does a customer support representative do?

A customer support representative (CSR) provides assistance to customers by addressing inquiries, resolving complaints, and ensuring a positive overall experience. They communicate across multiple channels, including phone, email, and social media, to troubleshoot issues, answer questions, and guide customers through using a company’s products or services. CSRs are instrumental in maintaining customer satisfaction and building long-term customer relationships.

In addition to managing day-to-day interactions, CSRs collaborate with team members to improve customer service processes and contribute to organizational goals. They gather and analyze customer feedback to identify common pain points, helping businesses refine their offerings and enhance the customer journey. With their strong problem-solving skills and ability to adapt to challenging situations, CSRs play a pivotal role in creating a seamless and efficient customer experience. Their focus on active listening, empathy, and clear communication ensures that customer concerns are resolved promptly and effectively.

Customer support representative duties and responsibilities

Customer support representatives are responsible for addressing customer needs and ensuring a positive experience. Key responsibilities include:

Providing support. Answer customer questions and troubleshoot technical issues with clear communication and effective solutions.
Maintaining customer satisfaction. Handle complaints, offer resolutions, and ensure customers feel valued through excellent customer service.
Updating records. Keep accurate records of customer interactions, service information, and resolutions in CRM tools.
Collaborating with teams. Work with the customer service team and other departments to resolve issues and improve customer care processes.
Managing inquiries. Assist customers with pricing, service details, and product recommendations to ensure a seamless experience.
Improving workflows. Identify inefficiencies and recommend process improvements to enhance the customer service experience.
Upselling services. Leverage customer interactions to promote additional services or products, boosting customer loyalty.

How to write a customer support representative job description

Crafting a clear and comprehensive job description is essential for attracting top talent to your job posting. Make sure to use the right job title and follow these steps:

Start with a summary. Begin with a brief overview of the role, including its importance to the company.
Highlight responsibilities. Include tasks such as answering inquiries, troubleshooting customer issues, and maintaining CRM records.
Detail required skills. Mention customer service skills, technical expertise, computer skills, and soft skills like adaptability and communication.
Specify qualifications. Outline education requirements, such as a high school diploma or bachelor’s degree, and any relevant experience.
Focus on benefits. Emphasize opportunities for career growth, the company’s culture, and the chance to make a meaningful impact.
Encourage engagement. Use inclusive language to appeal to a diverse range of applicants.

FAQs about customer support representatives

1. What skills are necessary for a customer support representative?

Customer support representatives need strong communication skills, active listening abilities, and problem-solving skills. They should also be adept at multitasking, managing customer accounts, and navigating CRM tools to ensure accurate records of customer interactions.

2. What is the average salary for a customer service representative?

The average salary for a customer service representative varies based on location, industry, and experience. In the United States, CSRs typically earn between $40,000 and $64,000 annually, with opportunities for higher wages in specialized roles or call center positions.

3. What is the difference between customer service and customer support?

Customer service focuses on overall customer satisfaction and relationship-building, while customer support addresses specific technical or product-related issues. A CSR often combines these responsibilities, ensuring customers receive comprehensive assistance.

4. How does a customer support representative handle difficult customers?

Handling a difficult customer requires active listening, empathy, and clear communication. CSRs should de-escalate situations, provide actionable solutions, and follow up to ensure the customer feels valued and their concerns are resolved.

5. What tools do customer support representatives use?

Customer support representatives often use CRM systems, help desk software, and communication platforms to manage inquiries and maintain customer information. Familiarity with Microsoft Office, social media platforms, and other technical tools is also essential.

6. What industries hire customer support representatives?

Industries such as e-commerce, healthcare, telecommunications, and software development frequently hire customer support representatives to address customer inquiries, resolve issues, and improve customer satisfaction.

Hire customer support representatives on Upwork

Enhance your customer service team with skilled representatives who can manage inquiries, address complaints, and maintain customer satisfaction. Post a job on Upwork today to connect with top customer support professionals who excel in communication and problem-solving. Let Upwork help you find the right talent to improve your customer experience and grow your business.

Customer Support Representative Hiring Resources

Explore talent to hire

Learn about cost factors

Customer Support Representatives you can meet on Upwork

$40 hourly
Rabia Feroze A.
- 4.9
- (15 jobs)
Dubbo, NSW
Customer Support
Management Development
Cold Calling
Email Communication
Customer Relationship Management
Outbound Sales
Data Entry
Business Management
B2B Marketing
Lead Generation

I AM A TOP-RATED BDR / SDR / Sales Closer I am a skilled professional with a strong background in business and operations. My expertise lies in telemarketing, specifically in sales and customer support. With polished communication skills, I excel in maintaining excellent relationships with customers, co-workers, and vendors. I am dedicated to helping companies achieve their sales goals to increase revenue. I do phone, email and chat campaigns centered on sales and business development. I am an optimistic and enthusiastic sales professional with an experience of almost 6 years now. I am skilled at developing the right action plan for each of my client's unique needs, and committed to helping them choose the best products and offers. Throughout my career, I have earned the trust of several companies and maintained strong client relationships that generate repeat business. I can attribute my success to my innate ability to listen to customers and put their needs first. I believe, with ample product knowledge and proper training about the company's goals and target market, I can be your next Top Sales Superstar!
$35 hourly
Amy E.
- 5.0
- (23 jobs)
Montgomery, TX
Customer Support
Document Review
Account Management
Customer Service
SaaS
Customer Relationship Management
Email Communication
Social Customer Service
Administrative Support
Business with 1-9 Employees
Business with 10-99 Employees

I am a highly results-oriented individual with over 10 years of experience in customer service. I thrive in team settings and work efficiently to solve customer problems while remaining cool under pressure. With my last few years of employment being remote, I have also learned that I am extremely comfortable with being independent and providing only the highest quality of work with minimal supervision. This shines through with my performance each and every day and with the quality of work I provide. I am highly skilled in live chat, email and phone support. I am familiar with many remote tools such as Zendesk, Freshdesk, HelpScout, LiveChat, Slack and Hipchat to name a few. I also am a very quick learner and catch on to new systems and programs with ease. Some of the qualities I will bring to your team include: • Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective, professional and empathetic manner. My personal KPI’s have always been consistently high and I attribute this to truly putting the customer first and being understanding throughout all interactions. • Professional Attitude: As my references will attest, I have a knack for staying positive and upbeat, regardless of the situation and do my best to create an environment that is non-judgmental and open. • Passion and Motivation: I have a true passion for customer service and take pride in making customers happy. Building relationships and making personal impacts is important to me. I am also highly motivated to progress in my career and eager to grow and succeed with every position I hold.
$8 hourly
Karen Mae D.
- 5.0
- (2 jobs)
Dumaguete, CENTRAL VISAYAS
Customer Support
Data Mining
Information Retrieval
Medical Records
Administrative Support
Search Engine Optimization
Order Fulfillment
Product Knowledge
Customer Service
Email Communication
English
Microsoft Excel
Email Support
Order Tracking
Data Entry

I take pride in my customer service experience . I have been working with Accounts Payable, sales, insurance accounts , records retrieval accounts , data mining and our key attribute is being trustworthy.Along with it, I am also dynamic, flexible, and have keen attention to details. I can easily motivate myself by focusing on my targets and goals.

$40 hourly
Rabia Feroze A.
- 4.9
- (15 jobs)
Dubbo, NSW
Customer Support
Management Development
Cold Calling
Email Communication
Customer Relationship Management
Outbound Sales
Data Entry
Business Management
B2B Marketing
Lead Generation

I AM A TOP-RATED BDR / SDR / Sales Closer I am a skilled professional with a strong background in business and operations. My expertise lies in telemarketing, specifically in sales and customer support. With polished communication skills, I excel in maintaining excellent relationships with customers, co-workers, and vendors. I am dedicated to helping companies achieve their sales goals to increase revenue. I do phone, email and chat campaigns centered on sales and business development. I am an optimistic and enthusiastic sales professional with an experience of almost 6 years now. I am skilled at developing the right action plan for each of my client's unique needs, and committed to helping them choose the best products and offers. Throughout my career, I have earned the trust of several companies and maintained strong client relationships that generate repeat business. I can attribute my success to my innate ability to listen to customers and put their needs first. I believe, with ample product knowledge and proper training about the company's goals and target market, I can be your next Top Sales Superstar!
$35 hourly
Amy E.
- 5.0
- (23 jobs)
Montgomery, TX
Customer Support
Document Review
Account Management
Customer Service
SaaS
Customer Relationship Management
Email Communication
Social Customer Service
Administrative Support
Business with 1-9 Employees
Business with 10-99 Employees

I am a highly results-oriented individual with over 10 years of experience in customer service. I thrive in team settings and work efficiently to solve customer problems while remaining cool under pressure. With my last few years of employment being remote, I have also learned that I am extremely comfortable with being independent and providing only the highest quality of work with minimal supervision. This shines through with my performance each and every day and with the quality of work I provide. I am highly skilled in live chat, email and phone support. I am familiar with many remote tools such as Zendesk, Freshdesk, HelpScout, LiveChat, Slack and Hipchat to name a few. I also am a very quick learner and catch on to new systems and programs with ease. Some of the qualities I will bring to your team include: • Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective, professional and empathetic manner. My personal KPI’s have always been consistently high and I attribute this to truly putting the customer first and being understanding throughout all interactions. • Professional Attitude: As my references will attest, I have a knack for staying positive and upbeat, regardless of the situation and do my best to create an environment that is non-judgmental and open. • Passion and Motivation: I have a true passion for customer service and take pride in making customers happy. Building relationships and making personal impacts is important to me. I am also highly motivated to progress in my career and eager to grow and succeed with every position I hold.
$8 hourly
Karen Mae D.
- 5.0
- (2 jobs)
Dumaguete, CENTRAL VISAYAS
Customer Support
Data Mining
Information Retrieval
Medical Records
Administrative Support
Search Engine Optimization
Order Fulfillment
Product Knowledge
Customer Service
Email Communication
English
Microsoft Excel
Email Support
Order Tracking
Data Entry

I take pride in my customer service experience . I have been working with Accounts Payable, sales, insurance accounts , records retrieval accounts , data mining and our key attribute is being trustworthy.Along with it, I am also dynamic, flexible, and have keen attention to details. I can easily motivate myself by focusing on my targets and goals.
$10 hourly
Michelle S.
- 5.0
- (2 jobs)
Quezon City, NCR
Customer Support
Automation
CRM Software
Project Management
Lead Generation
Social Media Management
Digital Marketing
Multitasking
Data Entry
Email Management
Virtual Assistance

I am flexible and adaptive, can work in a different environment. I have a right attitude to learn new things fast. I always ask questions if I'm not sure. I always put myself in someone else's shoe. I work as efficiently as possible. I am a positive-minded and believe in continuous learning and improvement. I also believe in getting out of my comfort zone and achieving the best in whatever I do. I am a result oriented person, fully dedicated to my work. Teamwork is my best attribute.
$10 hourly
Angelou Y.
- 5.0
- (3 jobs)
Sexmoan, CENTRAL LUZON / PAMPANGA
Customer Support
Shopify
Gorgias
Email Support
Data Entry
Product Knowledge
Customer Satisfaction
Email Communication
Zendesk
Order Tracking
Order Fulfillment

Hello! This is Angelou. I would be honored to work on your project immediately and have been working in this sector for almost a 5 years now. I have been working with Accounts Payable and our key attribute is being trustworthy. Along with it, I am also dynamic, flexible, and have keen attention to detail. I can easily motivate myself by focusing on my targets and goals. I provide value for your money whether on solid appointments, or an honest return on your investment for the hours that you're looking to pay in any industry. You're here reading this because this is the right person for the job. I take my work seriously and believe in undergoing one task at a time and performing it at my best.
$6 hourly
Blessy G.
- 4.8
- (1 job)
San Simon, PAMPANGA
Customer Support
Administrative Support
Receptionist Skills
Email Support
Executive Support

I have been in the customer service industry several years. I'm very at multi-tasking, determined and motivated. I am highly trained in world-class customer handling. ➡ Fluent in English (both in written and verbal) ➡ Proficient in typing ➡ Proficient in Microsoft Offices and Google Workspace ➡ Computer and technical skills (including software knowledge) ➡ Experienced in using Canva and other photo editing tools ➡ Organizational and time management abilities ➡ Administrative skills ➡ Customer service skills ➡ Accuracy and attention to details ➡ Multi-tasking ➡ Self-learner and Flexible My profile won't demonstrate these skills that I can attribute to helping your business be more successful; as a matter of fact, it doesn't prove anything much about me. That is why we should talk and allow ourselves to confirm this.
$8 hourly
Muhammad K.
- 5.0
- (6 jobs)
Faisalabad, PB
Customer Support
Automation
Amazon Seller Central
Amazon Vendor Central
Form Completion
Data Entry
Administrative Support
Product Development
Hospitality & Tourism
Email Communication
Inventory Management
Online Chat Support
Product Research
Light Project Management
Microsoft Excel

With over 5 years of hands-on experience managing Amazon Seller Central and Vendor Central accounts, I specialise in catalog management, listing optimisation, technical support, account health management, and overall marketplace operations across multiple product categories. I have worked with both growing and established brands, helping improve listing quality, operational efficiency, compliance management, and overall marketplace performance. I have experience managing large-scale Amazon catalogs with 68,000+ listings, including bulk product uploads, catalog maintenance, variation management, listing optimisation, and troubleshooting complex catalog issues across Seller Central and Vendor Central. My Core Expertise Includes: Amazon Listing Management & Optimisation Creating and optimising high-converting Amazon listings Bulk product uploads and catalog updates via flat files Adding new products to existing catalogs through bulk submission Title, bullet point, description, and backend keyword optimisation SEO-focused content improvements for better ranking and visibility Product detail page corrections and attribute optimisation Listing reinstatement and suppression troubleshooting Pricing updates and listing maintenance Complex Variation & Large Catalog Management Specialised experience handling complex parent-child variations and large catalog structures across multiple categories including: Apparel Electronics Toys Home & Garden Home Improvement Kitchen & BBQ Detergents & Cleaning Products Skin Care Smart Home & Security Products And many more I have worked extensively with different Amazon product types and understand the challenges involved in variation themes, browse nodes, attribute conflicts, duplicate ASIN prevention, and catalog structure management. Amazon Technical Support & Compliance Handling Strong experience handling: Listing errors and contribution conflicts Compliance-related issues Brand and attribute mismatches Suppressed and stranded listings Vendor Central catalog issues Case management with Amazon Support Copyright and policy-related listing corrections Product compliance troubleshooting Account-related operational issues Account Health & Marketplace Management Amazon account health monitoring Performance metric management Policy compliance monitoring Customer feedback and review management Negative feedback handling and resolution Buy Box monitoring Inventory monitoring and stock management FBM & FBA operational support Pricing and competitor analysis Catalog cleanup and organisation Marketplace performance tracking Airtable & Automation Workflow Experience Experienced in managing large catalog datasets using Airtable and workflow systems. I also work with automation platforms such as: Windows PowerShell Make Zorpia automation systems These tools help improve operational efficiency, bulk data handling, workflow organisation, and catalog management processes for large-scale Amazon operations. I am highly detail-oriented, proactive, and focused on long-term operational improvements rather than simple listing uploads. My goal is to help businesses build organised, scalable, compliant, and fully optimised Amazon operations across Seller Central and Vendor Central. If you are looking for someone experienced in Amazon catalog management, bulk listing operations, account health management, compliance troubleshooting, and large-scale marketplace operations, I would be happy to help.
$6 hourly
Rafia B.
- 4.8
- (4 jobs)
Lahore, PB
Customer Support
Customer Service
Data Entry
Cold Calling
Administrative Support
Email Communication
Online Chat Support

I'm a quick, reliable co-worker, have fast attention to detail, and am a positive team leader. I am tech-savvy and curious enough that I believe I can master any new challenges before me. I am positive-minded and believe in continuous learning and improvement. I also believe in getting out of my comfort zone and achieving the best in whatever I do. I am a result-oriented person, entirely dedicated to my work. Teamwork is my best attribute. Over the years, I excel the most in the following major roles/tasks: + CUSTOMER SERVICE SUPERVISOR/TEAM LEADER + TICKET/EMAIL, CHAT, PHONE, and SOCIAL MEDIA SPECIALIST + ZENDESK/SHOPIFY ECOMMERCE GURU + PRODUCT UPLOAD IN SHOPIFY + SOCIAL MEDIA CONTENT WRITER/EDITOR + BACK OFFICE AND COMPLAINTS EXPERT and CASE MANAGER I’m flexible, fast-learner and I have a quick adaptability proven by my various work experiences in different environments with huge cultural differences. Hopefully you'd be happy to welcome me to your team for a long term commitment.
$12 hourly
Paulo M.
- 5.0
- (21 jobs)
Muntinlupa, METRO MANILA
Customer Support
Content Moderation
TSR
Microsoft Word
Microsoft Excel
Data Entry

I am a Marketplace Quality Assurance and Content Moderation specialist with experience supporting ecommerce and location-data platforms through listing accuracy review, taxonomy tagging, image moderation, and structured data validation. I currently work with Curtsy, a U.S.-based fashion resale marketplace, where I review approved listings to identify errors, correct metadata, improve brand matching, refine categorization, and flag policy violations to help maintain platform accuracy and marketplace integrity. Previously, I worked with Verve, verifying store coordinates and operational status using official brand websites such as Walmart, Lowe's, Home Depot, and Michaels, ensuring location data accuracy for mapping systems. Additional experience includes: • Photo indexing and attribute tagging (bib numbers, apparel type, gender markers, accessories) • Food image-to-recipe matching and restaurant rating verification • Content categorization and structured dataset labeling I also bring 2+ years of BPO telecommunications support experience, strengthening my ability to follow structured workflows, meet quality targets, and work efficiently in high-volume environments. I am proficient in MS Office, content tagging workflows, and web research, and I’m known for my attention to detail and ability to work independently with minimal supervision.
$8 hourly
Jessa Marie A.
- 5.0
- (21 jobs)
Apalit, PAMPANGA
Customer Support
Cold Email
Email Support
Phone Support
Customer Service
Customer Relationship Management
Cold Calling
Real Estate
Data Entry

Welcome to my Profile. My name is Jessa. I am a flexible real estate specialist here on Upwork. A trustworthy professional with 6 years of combined experience as a Virtual Assistant Real Estate Experience: I have done multiple cold-calling campaigns with real estate investors and wholesalers. Mojo dialer, google voice, skip tracing, prop stream, appointment setter, and Acquisition Manager. I help them by making outbound calls to property owners who might be interested in selling their homes, qualifying leads, and setting appointments for my client. I also do web research, marketing campaigns, manual skip trace, and navigate county sites to get relevant info about the property and the owners. Lead Generation/Data Entry Experience: I help clients by data mining and/or web research to build an effective and successful lead generation program for their business. I am looking for a challenging position and friendly organization with major responsibilities that will effectively utilize my skills and to join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore innovate the work culture for the betterment of all parties concerned. I am flexible and adaptive and can work in a different environment. I have the right attitude to learn new things fast. I always ask questions if I'm not sure. I always put myself in someone else's shoes. I work as efficiently as possible. I am positive-minded and believe in continuous learning and improvement. I also believe in getting out of my comfort zone and achieving the best in whatever I do. I am a result-oriented person, fully dedicated to my work. Teamwork is my best attribute. I look forward to discussing more of my expertise with you and seeing how we can potentially work together am available to speak with you anytime. I am available to speak with you anytime. Experiences in: -Project Manager -Email Support -Customer Support -Admin Support -Web Research & Data Entry -Virtual Assistance -Email Administration Let's connect! Jessa Marie
$5 hourly
Abdul S.
- 5.0
- (14 jobs)
Bahawalpur, PB
Customer Support
Shopify Apps
WooCommerce
Facebook Marketplace
Shopify
Amazon Listing
eBay Listing
Inventory Management
Order Processing
Order Tracking
Product Listings
Administrative Support
Data Entry
Ecommerce Store Setup
Shopify Templates
Shopify Development
Shopify Theme
Shopify SEO
Optimize Etsy Site
Etsy Listing

Running an online store leaves little room for the backend work that keeps it functional. Product listings pile up, inventory gets messy, and admin tasks eat into time you could spend growing the business. That's where I come in. I specialize in Shopify administration, ecommerce product management, and data entry. I handle the operational side of your store accurately and consistently so nothing falls through the cracks. 🛍️ 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 & 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 • SEO-optimized product titles and descriptions • Bulk product uploads via CSV • Inventory tracking and stock level updates • Collection organization and catalog maintenance 𝗧𝗼𝗼𝗹𝘀: Shopify Admin, DSers, 🎨 𝗘𝘁𝘀𝘆 𝗦𝗵𝗼𝗽 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗟𝗶𝘀𝘁𝗶𝗻𝗴 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 • Etsy SEO-optimized titles, tags, and descriptions • Product attribute & variation setup • eRank-based keyword research • Listing renewals & performance improvement • Digital & physical product uploads • Image optimization & mockup organization • Shop section structuring and policy setup 𝗧𝗼𝗼𝗹𝘀: Etsy Seller Dashboard, eRank, Canva 📊 Data Entry & Admin Support • Accurate data entry with quality verification • Spreadsheet creation and maintenance • File and document organization • General administrative support for daily operations 𝗧𝗼𝗼𝗹𝘀: Google Workspace, Microsoft Excel, Google Drive 🛒 Multi-Platform Ecommerce Operations • Store management across multiple platforms • Order processing and fulfillment coordination • Product catalog consistency across channels 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀: Shopify, WooCommerce, Etsy, eBay, Amazon Seller Central 💬 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 • Email responses and inquiry handling • Returns and issue resolution • Review monitoring 𝗧𝗼𝗼𝗹𝘀: Zendesk, Gorgias, Gmail 🤝 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲 & 𝗖𝗥𝗠 • CRM updates and customer record management • Task coordination and workflow organization • Supplier and partner communications • Project tracking and reporting 𝗧𝗼𝗼𝗹𝘀: ClickUp, Asana, Trello, Notion, HubSpot 🔍 𝗦𝗘𝗢 & 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 • Keyword research for product listings • Tag and category selection • Competitor analysis and pricing updates 𝗧𝗼𝗼𝗹𝘀: Google Keyword Planner, eRank, Ahrefs 𝗪𝗵𝗮𝘁 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗪𝗶𝘁𝗵 𝗠𝗲 𝗟𝗼𝗼𝗸𝘀 𝗟𝗶𝗸𝗲 Clear communication, systematic processes, and consistent follow-through on every task. I flag issues before they become problems and keep you updated without you having to ask. Every commitment gets seen through to the end, accurately and on time. 𝗦𝘁𝗼𝗽 𝗟𝗼𝘀𝗶𝗻𝗴 𝗧𝗶𝗺𝗲 𝘁𝗼 𝗕𝗮𝗰𝗸𝗲𝗻𝗱 𝗪𝗼𝗿𝗸 If product listings, inventory updates, or admin tasks are taking time away from the parts of your business that actually need you, let's fix that. 📩 Send me a message with what's slowing you down and we'll take it from there. 𝐂𝐨𝐫𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 E-Commerce Management | Virtual Assistance | Shopify Administration | Amazon Seller Central | Inventory Management | Ecommerce Product uploading | Shopify | Product Management | SEO | Administrative support | Communications | Customer Support | Customer Services | Email Communication | File management | Data Entry | CRM Management | ClickUp | Asana | Product Listings | Multi-Platform Store Support
$15 hourly
Glory U.
- 5.0
- (18 jobs)
Abuja, ABUJA
Customer Support
Product Listings
Inventory Management
Product Research
Data Entry
Etsy Listing
Etsy
Shopify Dropshipping
Shopify
Ecommerce Order Fulfillment
Ecommerce
Virtual Assistance
Ebay Dropshipping
eBay Listing
eBay

🔍 𝗔𝗩𝗔𝗜𝗟𝗔𝗕𝗟𝗘 𝗡𝗢𝗪 — Ready to help your eBay store find the profits it's been missing. ⭐ 𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝘃𝗶𝗲𝘄: "Fantastic job, she went the extra mile and produced excellent results." You're here because your eBay store needs sharper research, better-sourced products, or listings that actually sell — and you want someone who genuinely knows what they're doing. That's me. 💗 I'm Glory — an eBay Product Researcher and Listing Specialist with deep expertise in Japan-sourced inventory and dropshipping. I help eBay sellers find profitable products, verify real margins using 90-day sold data, create optimized listings that rank and convert, and run smooth dropshipping operations. I also help clothing resellers and multi-platform sellers crosslist and manage inventory across platforms using Vendoo — so if you're juggling Poshmark, Mercari, Depop, and eBay all at once, I've got you. ♡ 𝗪𝗵𝗮𝘁 𝗜 𝗗𝗼 𝗳𝗼𝗿 𝗬𝗼𝘂 𝗲𝗕𝗮𝘆 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 & 𝗦𝗼𝘂𝗿𝗰𝗶𝗻𝗴 ♡ Product research using Terapeak, ZIK Analytics & 90-day sold data ♡ Japan sourcing — electronics, cameras, car & auto parts, musical instruments, ham radio/transceivers, drones, business & industrial, perfumes & cosmetics ♡ Supplier research & sourcing pipeline setup ♡ Profit margin analysis with real pricing data ♡ Competitor research & price monitoring 𝗲𝗕𝗮𝘆 𝗟𝗶𝘀𝘁𝗶𝗻𝗴 & 𝗦𝗘𝗢 ♡ SEO-optimized titles, descriptions & item specifics ♡ Keyword research for top eBay search placement ♡ Category & attribute optimization ♡ Bulk listing & price revision ♡ eBay Seller Hub management & account health monitoring 𝗲𝗕𝗮𝘆 𝗗𝗿𝗼𝗽𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 ♡ Winning product research for dropshipping ♡ Order processing, tracking uploads & return handling ♡ Inventory monitoring & real-time stock updates ♡ Account health & seller metrics management ♡ Policy-safe operations — avoid MC011, VERO & ODR violations 𝗩𝗲𝗻𝗱𝗼𝗼 𝗖𝗿𝗼𝘀𝘀𝗹𝗶𝘀𝘁𝗶𝗻𝗴 & 𝗠𝘂𝗹𝘁𝗶-𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 ♡ Crosslist your inventory to eBay, Poshmark, Mercari, Depop & more via Vendoo ♡ Closet sharing & platform-specific listing optimization ♡ Inventory tracking with Google Sheets 📦 𝗝𝗮𝗽𝗮𝗻 𝗦𝗼𝘂𝗿𝗰𝗶𝗻𝗴 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝘁𝗶𝗲𝘀 Electronics · Cameras & Lenses · Car & Auto Parts · Musical Instruments · Ham Radio & Transceivers · Drones · Business & Industrial · Perfumes & Cosmetics 🛠️ 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 Terapeak · ZIK Analytics · AutoDS · DSM Tool · Vendoo · eBay Seller Hub · eBay File Exchange · Google Sheets · Canva 🌐 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 eBay · Poshmark · Mercari · Depop · Shopify · Etsy · WooCommerce 💡 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗖𝗼𝗺𝗲 𝗕𝗮𝗰𝗸 I don't just hand you a product list. I send you research backed by real sold data, clearly organized, and ready to turn into actual store profit. I'm thorough, responsive, and I treat your store's performance like it's my own. Ready to start? Click 𝗜𝗡𝗩𝗜𝗧𝗘 or send me a message — I'd love to hear what you're working on. 💗 *𝗙𝗶𝗻𝗱 𝗺𝗲 𝘂𝗻𝗱𝗲𝗿 𝘁𝗵𝗲𝘀𝗲 𝗸𝗲𝘆𝘄𝗼𝗿𝗱𝘀* eBay Product Research · eBay Listing Optimization · eBay SEO · eBay Dropshipping · eBay Store Management · eBay Virtual Assistant · eBay Keyword Research · eBay Competitor Analysis · eBay Price Research · eBay Terapeak · ZIK Analytics · Japan Sourcing · Product Sourcing · Vendoo Crosslisting · Poshmark VA · Mercari Listing · Crosslisting VA · Ecommerce Virtual Assistant · Product Research Specialist · eBay Dropshipping Expert
$24 hourly
Waqas H.
- 4.8
- (87 jobs)
Multan, PUNJAB
Customer Support
Etsy
Walmart.com
Graphic Design
Shopify
BigCommerce
Amazon PPC
Amazon Vendor Central
Amazon FBA
Amazon Seller Central
Amazon Webstore
Shopify Theme
Amazon Listing Optimization
eBay Listing
Data Entry

✨ 10+ Years of Experience 🕓 12,000+ Hours 🤝 70+ Clients 🌟 All Five-Star Feedback! Hello! I’m Waqas Hassan, a Multichannel eCommerce Specialist with 10+ years of expertise helping global brands automate, scale, and optimize their online operations. I specialize in end-to-end eCommerce management from product onboarding, feed mapping, and inventory syncing to order routing, fulfillment automation, and profitability optimization. Whether it’s Amazon, Walmart, eBay, Shopify, or Target, I ensure seamless integration, efficiency, and consistent growth across all channels. 🛠️ 𝐂𝐨𝐫𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 ✅ 𝐌𝐮𝐥𝐭𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐒𝐲𝐧𝐜: ⭐SellerCloud, Cin7, ChannelAdvisor (Rithum), Channable, BaseLinker, DSCO, SPS Commerce, CommerceHub, and EDI ⭐ Setup, mapping, and automation between storefronts and ERPs 🔥Seamlessly connect and automate your entire eCommerce ecosystem. I specialize in SellerCloud, Cin7, ChannelAdvisor (Rithum), Channable, BaseLinker, DSCO, SPS Commerce, CommerceHub, and EDI to ensure smooth mapping, real-time inventory sync, and error-free order flow between storefronts and ERPs. ✅ 𝐌𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: ⭐ Amazon Seller & Vendor Central, Walmart (WFS & DSV), Target+, Wayfair, eBay, Etsy, Home Depot, Lowe’s, Newegg, Catch.com.au, OnBuy, Cdiscount, Kaufland, Bol.com, Otto.de, Allegro, eMAG, and TikTok Shop 🔥Expert in handling full operations across Amazon Seller & Vendor Central, Walmart (WFS & DSV), Target+, Wayfair, eBay, Etsy, Home Depot, Lowe’s, Newegg, Catch.com.au, OnBuy, Cdiscount, Kaufland, Bol.com, Otto.de, Allegro, eMAG, and TikTok Shop — from onboarding and optimization to performance tracking. ✅ 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 & 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬: ⭐ Shopify + Cin7 inventory control ⭐ Order syncing, fulfillment automation, and return workflow setup 🔥From inventory control to order syncing, I integrate Shopify with Cin7 and other systems for efficient stock visibility, fulfillment automation, and return workflows reducing manual intervention and improving operational accuracy. ✅ 𝐃𝐚𝐭𝐚 𝐅𝐞𝐞𝐝 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: ⭐ Feedonomics, Channable, ChannelAdvisor, and Google Merchant Center ⭐ Category mapping, attribute enrichment, title/SEO optimization 🔥Enhancing visibility through Feedonomics, Channable, ChannelAdvisor, and Google Merchant Center. I structure and enrich product data, optimize categories, and fine-tune titles and SEO attributes for higher conversions and compliance across marketplaces. ✅ 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠: ⭐ Zapier, Make (Integromat), Google Sheets automation, and Excel macros ⭐ Custom dashboards, KPI tracking, and sales forecasting 🔥I ensure smooth communication between marketplaces such as Amazon, Walmart, eBay, Target, Shopify, and WooCommerce and backend systems like Cin7 Core, SellerCloud, DEAR Systems, and Linnworks. This guarantees that stock, prices, and order data stay perfectly aligned. ✅ 𝐂𝐚𝐭𝐚𝐥𝐨𝐠 & 𝐋𝐢𝐬𝐭𝐢𝐧𝐠 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: ⭐ Bulk product uploads, parent/child variation setup, content optimization ⭐ Brand-compliant listings for Amazon A+, Walmart rich media, Target content 🔥Expert in managing bulk listings, parent/child variations, and content optimization. I ensure your catalog remains organized, accurate, and brand-compliant, improving discoverability and driving consistent sales growth. 💼 Why Clients Choose Me ✔ 10+ years managing 7-figure accounts ✔ Deep expertise across ERPs, connectors, and marketplace APIs ✔ Proven results in increasing sales, accuracy, and workflow efficiency ✔ Clear communication, documented SOPs, and proactive collaboration Let’s streamline your operations, eliminate manual work, and scale your marketplace presence one channel at a time. 🌍 𝐌𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞𝐬 #Amazon #Walmart #eBay #TargetPlus #Wayfair #Etsy #HomeDepot #Lowes #TikTokShop #Bolcom #Cdiscount #Kaufland #OttoDE #Allegro #OnBuy #Catch.com.au #eMAG #CDON #Rakuten #Newegg ⚙️ 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐌𝐢𝐝𝐝𝐥𝐞𝐰𝐚𝐫𝐞 #SellerCloud #Cin7 #ChannelAdvisor #Rithum #Channable #BaseLinker #Feedonomics #DSCO #CommerceHub #SPSCommerce #NetSuite #Celigo #ShipHero #ShipStation #Orderhive #SKULabs #SellBrite #Linnworks #SkuVault #DEARSystems #Zapier #Make #Integromat #QuickBooks #Xero 🛒 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 & 𝐂𝐌𝐒 #Shopify #WooCommerce #BigCommerce #Magento #Squarespace #PrestaShop #WordPress #ShopifyMarkets #ShopifyPOS 📊 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 #ProductListing #FeedOptimization #InventorySync #DataMapping #OrderAutomation #ProductOnboarding #ERPIntegration #WorkflowAutomation #AmazonSEO #MarketplaceGrowth #ListingOptimization #AplusContent #EcommerceOperations #VirtualAssistant #CatalogManagement #PPCOptimization
$44 hourly
Anais P.
- 5.0
- (25 jobs)
Rebrechien, CVL
Customer Support
Grant
Writing
Nonprofit Industry Consulting
Nonprofit
Training
Nonprofit Organization
Communications
Virtual Assistance
User Manual
Intercultural Communication
Contract Management
Administrative Support
Strategic Plan
Religious, Charitable & Nonprofit

Are you looking for a trustworthy, multi-skilled professional to support your projects with transparency and high-quality work? I hold a Master’s Degree in Business Management and bring 15+ years of diverse experience across administration, communication, project management, sales support, and event planning. I combine adaptability, critical thinking, and problem-solving to help your projects run smoothly and efficiently. I thrive in environments where feedback and out-of-the-box ideas are valued. Your projects matter, so having a team member who can think critically, improve processes, and contribute proactively is essential — and that’s exactly what I bring. I am a native French speaker (France) with experience in other French-speaking regions, including Quebec and Madagascar, and I am fully bilingual in English. I’ve lived and worked in multiple English-speaking countries (UK, Canada, New Zealand, Australia), which gives me a strong international perspective and ease with cross-cultural communication. Who am I? I love learning new skills, taking on challenges, and experimenting in different environments. I enjoy contributing to non-profits, NGOs, and charities, and I approach everything I do with dedication and care. I take pride in delivering high-quality work and always giving my best. I have extensive experience in: - Administration: 8+ years managing office operations, schedules, and documentation - Communication: Internal/external communication, social media, newsletters, customer support - Project & Event Management: Art festivals, conferences, trainings, team-building activities - Subcontracting & Partnerships: Calls for tenders, contract management, partner relationships I look forward to learning more about your projects and how I can support your goals!
$35 hourly
Danika M.
- 5.0
- (10 jobs)
Austin, TX
Customer Support
Community Strategy
Community Management
Customer Service
Social Media Management
HR & Business Services
Zendesk

UC Berkeley grad with expert experience in customer support. I came into this line of work because I love helping people and am extremely organized and efficient!
$60 hourly
Lidia R.
- 5.0
- (11 jobs)
Mainz Kostheim, HE
Customer Support
MetaTrader 4
Construction
Project Management
Phone Support
Phone Communication
OTRS
Linux
Windows XP
macOS
UGC
Translation
Chat & Messaging Software
Email Communication
Customer Service

I'm a 27-year-old UGC content creator with a sharp eye for aesthetics and a deep understanding of what makes content resonate. I work closely with brands to create visuals that feel real, engaging, and on-brand—always aiming for quality over quantity. With a background in multiple languages and a natural on-camera presence, I bring versatility, creativity, and authenticity to every shoot. Whether it's lifestyle, fashion, or beauty, I know how to connect with audiences and deliver results that align with your brand’s identity.
$50 hourly
Kristin S.
- 5.0
- (6 jobs)
Nashville, TN
Customer Support
Microsoft Excel
Employee Training
Recruiting
Time Management
Web Testing
Customer Service
Project Scheduling
Web Service

Over fifteen years of progressive experience working in Higher Education. Areas of expertise include: customer service, program and project management, software implementation, website evaluation, full life cycle registrar duties, recruiting, room scheduling, study abroad, and social media. Technical skills: PeopleSoft, EMS, Concur, Banner, WordPress, OmniUpdate, and Microsoft office. Current duties: • Training lead for the Campus Planning Interface (CPI) for academic scheduling. • Supervise one academic scheduler for 10 schools and colleges and maintain scheduling compliance. • Lead registration support staff by offering guidance, training, and cultivate problem-solving techniques. • Responsible for the support staff who responds to the registrar general, online grading, and YES help email accounts and telephone support. • Oversee the Enrollment Bulletin and yearly content update. • Content manager for Office of the University Registrar website. • Office of the University Registrar Twitter manager (@VURegistrar). Successful deploys: • Completed a website redesign and change in content management software. • Led by the University Registrar, the Associate Registrar and I published the 2016-2017 Enrollment Bulletin • Launched the Office of the University Registrar Twitter account (@VURegistrar). • Co-managed the implementation of EMS, successfully released EMS for academic scheduling in the spring of 2016.
$35 hourly
Hamza B.
- 5.0
- (16 jobs)
Karachi, SINDH
Customer Support
Salesforce CRM
Email Marketing
Salesforce Lightning
Ecommerce
Amazon Listing Optimization
Email Support
Communication Etiquette
Online Chat Support
Scheduling
Phone Support
Online Sales Management
Online Market Research
Competitive Analysis
SEO Keyword Research

Most brands on Amazon, Walmart, and eBay are leaving money on the table — not because their products are wrong, but because their operations, advertising, and listings aren't working together. Fixing that is exactly what I do. Across 41+ brands and 8+ years managing marketplace accounts in the US, Canada, Mexico, Brazil, and Europe, the pattern is always the same: brands struggling with PPC waste, listing visibility, account health issues, or stalled growth — and a clear path forward once the right systems are in place. Here is what changes when your marketplace operation is built correctly: Your PPC stops bleeding and starts performing Unstructured ad campaigns waste 30-50% of ad spend on terms that never convert. With a data-driven campaign structure built around your actual margin targets, brands consistently see 20-40% ACOS improvement — without sacrificing visibility or sales velocity. Your listings work harder for you A listing that ranks but doesn't convert is just expensive traffic. SEO-rich titles, conversion-focused bullets, A+ Content, and storefront strategy aligned to your customer's buying journey turns browsers into buyers — across Amazon, Walmart, and eBay simultaneously. Your account stays healthy and compliant Suspensions, listing suppressions, hazmat flags, and policy violations don't just cost sales — they cost momentum. Having managed compliance across restricted categories including hazmat, food, pet supplies, and electronics, these issues get resolved fast and the systems that caused them get fixed permanently. Your inventory stops costing you Stockouts kill rankings. Excess inventory kills margins. A proper demand forecasting and replenishment system — built around your actual sales velocity and lead times from China or your 3PL — keeps you in stock on what matters and lean on what doesn't. Your brand grows beyond the US Expanding to Canada, Mexico, Brazil, UK, Germany, France, Italy, and Spain requires more than just listing translation. Compliance alignment, logistics coordination, and localized content strategy determine whether international expansion adds revenue or just adds complexity. What this looks like across 41+ brands: Brands scaled from launch to 6 and 7-figure annual revenue PPC waste reduced with 20-40% ACOS improvement Account suspensions overturned and compliance restored Supply chains managed end-to-end from China through FBA and 3PL to global marketplaces Catalogs managed across hazmat, food, pet, automotive, apparel, electronics, and home Platforms: Amazon, Walmart, eBay, Etsy, Backmarket Tools: Helium 10, Jungle Scout, DataDive, Keepa, Flat Files, Gorgias, Replyco, Excel analytics If your brand is stalled, bleeding ad spend, dealing with account issues, or ready to scale into new markets — let's talk about what's actually holding you back.
$45 hourly
Linda K.
- 5.0
- (8 jobs)
Hagen, NW
Customer Support
Light Bookkeeping
Personal Administration
Email Support
Email Communication
Virtual Assistance
Administrative Support
Scheduling
Organizer
Task Coordination
Bookkeeping

Hi there! I'm an experienced Virtual Assistant with a strong focus on organization, communication, and efficiency. I support entrepreneurs, small businesses, and busy professionals with administrative tasks, email management, calendar coordination, customer support, research, and more. 🔧 My Services Include: - Administrative Support: Calendar management, email inbox handling, data entry, travel planning - Social Media Management: Content planning, scheduling posts, basic graphic design, community engagement - Customer Support: Responding to inquiries, managing tickets, follow-ups, and complaint resolution - Online Research & Documentation Why work with me? ✅ Quick learner & proactive mindset ✅ Highly reliable and detail-oriented ✅ Clear, friendly communication ✅ Confidentiality and data security guaranteed I work independently, think ahead, and help lighten your workload—so you can focus on what matters most. Let’s connect and make your day easier—I'm ready to support your success!
$35 hourly
Mansoor K.
- 4.8
- (18 jobs)
Sialkot, PUNJAB
Customer Support
Customer Service
Email Support
Answered Ticket
WordPress Malware Removal
Technical Support
WordPress Development
WordPress
WordPress Plugin
Landing Page
WooCommerce
Ecommerce Website
Bug Fix

You're an inspired entrepreneur in need of a professional, fast and modern website or landing page that's going to capture your customer's interest- and call them into action. And you're looking for a freelancer who can not only get your project completed in time but also a person that's going to be able to assist you with any queries, questions or issues which may arise down the line. You need someone that you can TRUST. _______________ Hy, I specialize in building aesthetically pleasing, fast, professional and modern looking WordPress websites which are optimized for better business and user experience and give more engagement and customer retention. Whether you're looking to build a blog, an eCommerce store, an engaging landing page or maybe some issues with your site, I've got you covered. I have been building WordPress websites, WooCommerce stores, Blogs and Fixing Website-related issues for almost 6 years now and have the pleasure of dealing with a wide range of clients and industries. I can help build multipurpose websites, and landing pages for any suitable niche. I specialize in Listing websites and more specifically of #Listingpro, #Listify, #willcity, #listable, #mylist etc. All of my services and designs are made bespoke to the customer's needs. My expertise includes: 0- WordPress, Woocomerce, ListingPro,PHP,CSS issues & Bug fixes 1- Front-end development ( CSS, HTML ) 2- Project and Account management, eCommerce management 3- Creative in Photoshop, Illustrator 4- Analytics, Productive, originative 5- WordPress, Woocommerce stores development 6- Plugin Installation and Setup help 7- General WordPress, Web Consultation 8- I can design websites using WP Bakery ,Elementor, Divi Builder, gutenberg, blockeditor and all famouse builders in the market If you are looking for a reliable, creative and passionate web developer who can help you grow your online presence, then look no further than me. Feel free to contact me anytime or check out my portfolio for more samples of my work. I look forward to hearing from you soon. Best, Mansoor
$35 hourly
Mubashir A.
- 4.8
- (132 jobs)
Kot Radha Kishen, Pakistan
Customer Support
WordPress
Website Security
Website Redesign
Responsive Design
Website Migration
Bug Fix
Technical Support
Theme Customization
Online Chat Support
Product Knowledge
Customer Satisfaction
Elementor
Ticketing System
Website Customization
WordPress Malware Removal

🥇 Top Rated Plus | ⭐ 100% Job Success | 👍 100% Satisfaction | 🛡️ Ongoing Support Greetings, I'm Mubashir, known as a stunning website designer & developer. I have more than 7 years of experience in WordPress theme development, Logo designing, and Brand Identities in a local market. I have hundreds of happy clients who motivate me to serve the online community. BEING AN EXPERT! WordPress developer, I'll give you the best website solution for your business with unlimited revisions until you're 100% satisfied. Being a dedicated designer and developer, I'll complete your project within a short time with a 100% guarantee. WHY ME? ✪ A professional with 7 years of experience available at a flexible time to suit the client's need ✪ A passionate person to do hard work ✪ Love to meet the challenges before the deadline ✪ To raise your business to the next level ✪ To solve your ongoing problems. ✪ Unlimited FREE revisions ✪ VIP 24/7 FREE customer support after the project and much more! MY IDEA about work is very different from others as I'm just not looking for work; rather, I want to work so that my client is 100% satisfied & happy with my work. If you're looking for quality work and want to stand out from the crowd, then you're at the right place, send me an invitation, and I'll be in touch with you within a few minutes. Looking for making long-term partnerships with clients. Swear, You'll enjoy working with me;) Kind Regards Mubashir Ali
$35 hourly
Hugo B.
- 5.0
- (23 jobs)
Anaheim, CA
Customer Support
Claude
AI Consulting
Customer Onboarding
Client Management
Shopify
HighLevel
AI Chatbot
Squarespace
French
Microsoft Dynamics CRM
Salesforce CRM
SAP CRM
CRM Automation
AI Bot
French to English Translation
English to Italian Translation
French to Italian Translation
English to French Translation
Customer Service

🚀 I help businesses automate lead management, customer journeys, and CRM operations using AI-powered workflows. With 7+ years of experience across Customer Success, CRM systems, and business operations, I build scalable automations that reduce manual work, improve response times, and create better customer experiences. Whether you're struggling with lead follow-up, onboarding, pipeline management, or customer communication, I can help you design and implement systems that scale. What I can help you with: ✔ CRM Automation & Workflow Design ✔ GoHighLevel, Salesforce & Intercom Automation ✔ Lead Capture & Lead Nurturing Systems ✔ Customer Journey & Lifecycle Automation ✔ AI-Powered Customer Support Workflows ✔ Sales Pipeline Automation ✔ Process Optimization & Operational Efficiency ✔ AI Chatbots & Conversational Automation ✔ CRM Setup, Cleanup & Optimization Tools: GoHighLevel | Salesforce | Intercom | Make | Claude | OpenAI | HubSpot | Zapier | Slack | Notion | ClickUp | Ollama If you're looking for a CRM Automation Specialist who understands both customer operations and automation systems, send me a message and let's discuss your project.
$40 hourly
Jennifer L.
- 5.0
- (3 jobs)
Atlanta, GA
Customer Support
SAP SuccessFactors
Ultimate Software UltiPro
Payroll Reconciliation
Microsoft Excel
SAP
Workday
Office 365
ADP Workforce Now
Human Resource Management
Payroll Accounting
PeopleSoft

Dedicated and results-driven payroll professional with 10 plus years of comprehensive experience in the human resources industry. Proven expertise in payroll management, process optimization, and compliance, coupled with strong commitment to accuracy and efficiency. Adept at handling multi-state and multi-country payroll complexities and providing strategic oversight to ensure seamless payroll operations for diverse client portfolios..
$40 hourly
Kellen L.
- 4.9
- (14 jobs)
Lincoln, AR
Customer Support
Customer Service
Organizer
Executive Support
Light Project Management
Financial Accounting
Task Coordination
Form Completion
Data Entry
Typing
Microsoft Office

Quick Reference: • Data Entry • Typing speed 60 WPM • Microsoft Office knowledge • Google Workspace knowledge • Company task organization • Knowledge of 10+ systems • CEO calendar management • Product curation • Customer analysis • Sales analysis • Supplier Relations • Company Rebranding With experience as an executive assistant, data entry specialist, and logistics specialist I have the skills for most administrative workplaces! I am detail oriented, organized, reliable, creative, along with many other awesome skills! I bring a fresh and excited new look to any team I'm apart of! Please reach out with any questions or requests.
$65 hourly
Stanley M.
- 4.9
- (15 jobs)
Nairobi, NAIROBI AREA
Customer Support
Freshdesk
Zendesk
Marketing Strategy
Report Writing
Process Infographics
Leadership Skills
Team Management
Research & Strategy
Project Scheduling
Agile Project Management
Project Management
Shopify
Digital Project Management
Project Plans

Shopify founders hire me to fix their catalog structure and store ops. Both degrade faster than founders notice, and both affect revenue. I built the AI Commerce Readiness (ACR) framework to measure how a Shopify store performs across five dimensions: Product Data, AI Discoverability, Conversion Infrastructure, Ops Readiness, and Brand Consistency. The average store scores below 40 out of 100. I audit the store, score it, and deliver a prioritised fix plan with specific next steps. Most clients then move into a 2-week sprint. I scope one problem, execute it, and hand over a finished result. What I deliver: • ACR Store Audit: scored report across all five dimensions with a fix plan • Ops Sprint: fulfillment, automation, and workflow fixes in 2 weeks • Catalog Sprint: product titles, descriptions, tags, and metadata cleanup • AI Commerce consulting: structuring catalog data for ChatGPT, Google AI Overviews, and Perplexity 12 years managing digital and e-commerce projects. I have led website builds, product launches, system integrations, and marketing initiatives across e-commerce, tech, and Web3. I run sprints with PM-level discipline and do the Shopify work myself. I work with 1-5 person DTC brands who need a specific deliverable on a fixed timeline. structora co
$35 hourly
Ruth R.
- 5.0
- (15 jobs)
Pitman, NJ
Customer Support
Product Listings
Inventory Management
Shopify
Inventory Plugin
Magento
Google Sheets
Data Management
CMS Product Upload
Zendesk
Microsoft Excel
Data Analysis

Skilled in Inventory Management and Analysis, Supply Planning, Sales Analysis, Forecasting, Logistics and Google Sheets / Excel. Strong operations professional.
$95 hourly
Amanda J.
- 4.9
- (134 jobs)
Houston, TX
Customer Support
Custom App
Make.com
Zapier
AI Content Creation
CRM Automation
Ticketing System
Employee Training
Customer Experience
Process Development
Automated Workflow
API Integration
Cloudflare
React
AI Implementation
AI Chatbot
KPI Metric Development
Zendesk API
Process Improvement
Zendesk

Zendesk-certified administrator and developer with 13+ years building and optimizing support systems. Former Customer Support Manager at Upwork where I led executive escalations, quality improvement, and client support teams — I've been on both sides of these systems, which is why the ones I build actually work for agents and managers alike. My expertise lies in translating existing process documentation into "Zendesk Speak" to design and implement efficient systems prioritizing simplicity. My extensive experience with Zendesk business rules, automations, and APIs allows me to design creative but intuitive solutions that can be managed by your teams after training. In addition to the technical aspects, I bring a deep understanding of customer support content creation, enabling me to create macros and help articles that align with your brand's voice while effectively addressing issues and deflecting unnecessary contacts. With a proven track record of successful Zendesk implementations and a commitment to delivering tailored solutions, I am well-equipped to optimize your customer support operations, streamline workflows, and enhance the overall customer experience - Full Zendesk implementations and optimizations across all products - Support, Voice, Knowledge, Explore, Chat, Messaging, Essential AI and Advanced AI, WFM - API integrations with Salesforce, Zoho, Shopify, and custom platforms - Workflow automation and business rule design - triggers, automations, macros, SLA configuration, queues, webhooks - Custom sidebar app development using the Zendesk Apps Framework (React) - Help Center builds, audits, and AI readiness assessments - Explore dashboards and KPI frameworks
Want to browse more talent?
Sign up