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Bilingual Japanese–English professional based in New Zealand, with 3,036 verified Upwork hours, 100% Job Success, and a Rising Talent badge across $40k+ of completed work. My strongest track record is bilingual research and contributor work delivered through Upwork Enterprises — four contracts totalling 2,314 hours, all rated 5.0, with the same client returning repeatedly. The work spanned Japanese-language data review, structured research, and quality assurance across finance, business, and economics domains. Alongside that, I have: — Xero bookkeeping & payroll for small businesses and crypto-native clients. Recent work includes Koinly transaction reviews, Xero catch-up and GST reconciliation, and payroll setup. I'm L2 Xero Certified Professional and a Xero Payroll Specialist (both Dec 2025). — AI-assisted web design and build for small businesses and solopreneurs. Hand-coded HTML/CSS sites with custom design — not template-based — built efficiently using Claude as a development partner. Recent work includes wellbeing practitioners, an artist portfolio, and a personal crypto product. — NZ-market research for international clients, including remittance research (two contracts) and FX exchange rate analysis — all rated 5.0 with detailed positive feedback. — AI/ML training and evaluation work in finance, business, and economics domains, contributing as a domain specialist on annotation and rating tasks. — Crypto & Web3 operations since October 2020 — agentic trading, node running, and crypto bookkeeping. I understand the workflows from the inside, not just the surface. How I work: I'm bilingual JP-EN (Japanese native, fluent English) and based in South Island, New Zealand. I use Claude and Claude Code as part of my workflow — for research synthesis, drafting, and building small tools — which means careful work delivered faster than it used to be possible to deliver. Certified in Claude Code 101, Claude Code in Action, and Claude Code Introduction to Subagents (2026). How I prefer to work: Async, written-first communication. I'm in NZST (UTC+12/+13), so live calls are possible but not my default — I do my best work when scope is clear upfront and I can deliver in focused blocks. Most of my Upwork Enterprises work was structured this way and the clients kept returning. Best fit: structured, defined-scope projects with clear deliverables. I'd rather scope a job clearly at the start than over-promise and rework later. Clients have repeatedly described my work as exceeding expectations and a pleasure to collaborate on (see reviews below). If your project sounds like a fit, send a message with the scope and I'll come back with a clear plan.

Hello! I’m an experienced administrative professional with a strong background in administration, customer service, data entry, and medical administration. I specialise in providing efficient and reliable support to help streamline your business operations. Whether you need meticulous data entry, top-notch customer service, or comprehensive medical administration, I’m here to ensure your tasks are handled with accuracy and professionalism. With a proven track record of managing diverse administrative tasks, I am committed to delivering high-quality work that exceeds expectations. I am detail-oriented, highly organised, and adept at problem-solving, making me well-equipped to tackle various challenges. I am currently seeking opportunities to supplement my main income and am eager to contribute my skills to your projects. If you’re looking for a dedicated and skilled professional to support your business needs, please feel free to get in touch. I look forward to the possibility of working together!

Hello! I'm an Administrative Virtual Assistant and Market Research Specialist dedicated to helping businesses, entrepreneurs, and organizations stay organized, gather valuable insights, and operate efficiently. My expertise includes administrative support, market research, mystery shopping, data collection, and field research throughout New Zealand. I help clients save time by managing daily tasks while delivering accurate and actionable information for their business needs. Here's how I can assist you: • Calendar management, appointment scheduling, and event coordination using Microsoft Outlook • Email management, inbox organization, and professional communication • Document creation, formatting, and data management using Microsoft Word, Excel, and PowerPoint • Market research and competitor analysis • Mystery shopping assignments and customer experience evaluations • Store visits, product audits, and retail compliance checks • High-quality photo collection and documentation for research projects • Data entry, reporting, and detailed findings submitted in a timely manner • Internet research and lead generation I have hands-on experience conducting field research across New Zealand, including visiting locations, gathering accurate information, taking clear and professional photos, and delivering comprehensive reports that help clients make informed business decisions. With strong attention to detail, reliability, and a proactive approach, I am committed to providing high-quality work and meeting deadlines consistently. Whether you need administrative support, research assistance, or mystery shopping services, I am ready to help your business succeed.

Summary Seasoned financial industry professional with experience in reconciliation across different products, mainly traditional and alternative assets. With prior background in middle office trade lifecycle management (capture, confirmation and settlements) and end-to-end investor relation servicing (account set-up, trades and NAV processing). Proven leadership, project and risk management skills, and can quickly adapt to fast-paced environment of global markets.