Hire the Best Microsoft Office Specialists
in Austria

I am a Bachelor's Degree graduate in the field of Social Sciences, specified in a Methodology and Methods of Sociological Research. Currently, I work in the field of online surveys, where I deal with the programming and translating surveys, and communicating with participants of our platform. - I work with programs such as SPSS and R Programming - I test and code surveys for the customers - I deal with translation tasks for different projects

✨ Virtual Assistant with strong Back Office expertise — I streamline your daily tasks, optimize processes, and free up your time. I am an experienced and well-structured Back Office Specialist with deep expertise in organization, data management, and client communication. My goal as your reliable Virtual Assistant is to free up your time and sustainably optimize your daily business processes. What sets me apart: 1️⃣ Extensive expertise & years of hands-on experience For several years, I have successfully managed a wide range of administrative and organizational tasks for both national and international clients – from CRM management and scheduling to complex data maintenance. 2️⃣ Strong organizational skills & technical know-how Proficient in standard office tools, CRM systems, and email management platforms. I quickly adapt to new software and workflows with ease. 3️⃣ Communication skills & discretion I communicate clearly, efficiently, and professionally – both internally and externally. Confidentiality and handling sensitive data with care are second nature to me. 4️⃣ Proactive & solution-oriented approach I detect challenges early on and provide pragmatic solutions. I work in a structured and goal-oriented way to keep your workflow running smoothly. 5️⃣ Reliability & meeting deadlines Deadlines are non-negotiable for me. I consistently deliver on time and with high quality, allowing you to fully focus on your core business. Why choose me: Many virtual assistants simply complete tasks – I go a step further by optimizing your workflows and measurably increasing your productivity. My clients value not only my professional expertise but also my reliability and ability to stay organized even under pressure. Unlike large agencies, I offer direct and personal support tailored to your specific needs. My services include: ⚪️ Professional office organization & email management ⚪️ Effective scheduling & calendar coordination ⚪️ CRM system & database maintenance ⚪️ Client communication via email, chat, or phone ⚪️ Project support & reporting assistance 🤝🏼 Let’s work together to streamline your daily operations and boost your efficiency. I look forward to connecting with you and supporting your business! ------------------------------------------------------------------------------------------------------------------------ ✨ Virtuelle Assistentin mit ausgeprägter Backoffice-Expertise — ich optimiere Abläufe, entlaste Sie im Alltag und schenke Ihnen mehr Zeit. Ich bin eine erfahrene und strukturierte Backoffice-Expertin mit tiefgreifendem Know-how in Organisation, Datenmanagement und Kundenkommunikation. Mein Ziel ist es, Ihnen als zuverlässige virtuelle Assistenz den Rücken freizuhalten und Ihre täglichen Geschäftsprozesse nachhaltig zu optimieren. Was mich auszeichnet: 1️⃣ Fundiertes Fachwissen & langjährige Praxiserfahrung: Über mehrere Jahre habe ich unterschiedlichste administrative und organisatorische Aufgaben erfolgreich für nationale und internationale Kunden erledigt – von CRM-Management über Terminplanung bis hin zu komplexer Datenpflege. 2️⃣ Hochentwickelte organisatorische Fähigkeiten & technisches Know-how: Versiert im Umgang mit gängigen Office-Tools, CRM-Systemen und E-Mail-Management-Plattformen. Schnelle Einarbeitung in neue Softwaresysteme garantiert. 3️⃣ Kommunikationsstärke & Diskretion: Ich kommuniziere klar, effizient und professionell – intern wie extern. Vertraulichkeit und verantwortungsvoller Umgang mit sensiblen Daten sind für mich selbstverständlich. 4️⃣ Proaktives & lösungsorientiertes Arbeiten: Probleme erkenne ich frühzeitig und bringe pragmatische Lösungen ein. Dabei arbeite ich strukturiert und zielorientiert, um Ihren Workflow optimal zu unterstützen. 5️⃣ Verlässlichkeit & Termintreue: Deadlines sind für mich heilig. Ich liefere konsequent pünktlich und qualitätsbewusst ab, sodass Sie sich voll und ganz auf Ihr Kerngeschäft konzentrieren können. Warum Sie mit mir besser fahren: Viele virtuelle Assistenten erledigen Aufgaben – ich hingegen optimiere Ihre Arbeitsabläufe und erhöhe so Ihre Produktivität messbar. Meine Kunden schätzen neben der fachlichen Expertise besonders meine Zuverlässigkeit und die Fähigkeit, auch in stressigen Situationen den Überblick zu behalten. Anders als bei vielen Agenturen haben Sie bei mir einen direkten, persönlichen Ansprechpartner, der Ihre individuellen Bedürfnisse versteht und flexibel darauf eingeht. Mein Angebot an Sie: • Professionelle Office-Organisation und E-Mail-Management • Effektive Terminplanung und Kalenderkoordination • Pflege und Aktualisierung von CRM-Systemen und Datenbanken • Kundenkommunikation per E-Mail, Chat oder Telefon • Unterstützung bei Projekten und Reporting 📩Lassen Sie uns gemeinsam Ihre täglichen Abläufe entlasten und Ihre Effizienz steigern. Ich freue mich darauf, Sie persönlich kennenzulernen und mit Ihnen zusammenzuarbeiten!

Hi, I’m Semi, a 1994-born Austrian freelancer and native German speaker passionate about UGC , translation ( DE-AT, DE ↔ EN, German ↔ English), content creation, and customer support. As an engineer with a creative edge and a love for collaboration, I empower small businesses and entrepreneurs with engaging videos, authentic content, and seamless communication. Whether you need captivating TikTok/Instagram Reels, precise translations, or exceptional customer support, I deliver results that exceed expectations, short-term or long-term. Why Work With Me? UGC & Video Content Creation: I craft authentic, high-energy user-generated content, including product reviews, lifestyle videos, and promotional clips, optimized for platforms like YouTube, TikTok, and Instagram. I produce visually appealing content that resonates with audiences using my GoPro and professional-grade phone. Check my YouTube channel (@Semilarious) to see my face, voice, and style in action! Translation (German ↔ English): As a native Austrian/German and fluent English speaker, I provide accurate, culturally nuanced translations for industries like cryptocurrencies, stocks, electronics/IT, fitness, and more. I bridge language gaps, ensuring your message reaches global audiences with clarity and impact. Content Creation: From blog posts and social media captions to scripts for voice-overs and AI-animated videos, I create engaging, SEO-friendly content in German and English that drives engagement and conversions. Customer Support: I offer friendly, professional support to enhance your customer experience, handling inquiries, troubleshooting, and building trust with your audience. Small Business Ally: I’m dedicated to helping small businesses shine with tailored video content, social media strategies, or operational support to stand out in competitive markets. My Approach Born and raised in Austria, I combine my engineering background with a global perspective from world travels to bring technical expertise, creativity, and adaptability to every project. I’m an open-minded team player who thrives on working with people and is always eager to learn new skills or tools to meet your needs. My flexible schedule ensures I’m available across time zones, delivering high-quality work on time, every time. Fun Facts About Me My YouTube channel (@Semilarious) showcases my content creation skills and personality. My Austrian roots and engineering mindset fuel my precision and problem-solving. I’m committed to Upwork, building lasting client relationships for the long haul. Let’s unlock a world of possibilities together! Whether it’s a one-off video, ongoing translations, or a comprehensive content strategy, I’m ready to bring your vision to life. Message me today, and let’s create something extraordinary!

I have 10+ years of experience as a professional fundraiser for numerous nonprofit organizations in the United States, including Feeding America, the YMCA, and City Year. I was quick to rise to the top of my field as my peers and superiors recognized my ability to communicate (in-person and via email) effectively, manage relationships, and plan and execute complex projects. I am hardworking, organized, and reliable. I have extensive experience with internet research, proofreading/editing, bookkeeping, general administration, Google Workspace, Microsoft Office Suite, Salesforce, and Pipedrive. I have a Bachelor of Arts degree in Sociology from the University of Wisconsin-Madison and a certificate in Philanthropy and Nonprofit Studies from Northwestern University. I am originally from Chicago and now call Vienna, Austria home. :)

I am an experienced supply chain professional with a Bachelor of Science in Business Administration, where I majored in Supply Chain Management. I bring over five years of expertise in procurement, inventory management, and data analysis. Adept at leveraging technology and strategic insights to optimize supply chain processes and enhance operational efficiency. I am passionate about driving cost savings and improving performance through collaboration and innovative solutions. Ready to bring my skills to freelance projects in procurement, supply chain optimization, and data analysis. Supply Chain Expertise: Over five years of experience in procurement and supply chain management, with a focus on optimizing operations and inventory levels. Data Analysis Skills: Proficient in analyzing data to drive decision-making and improve supply chain efficiency, resulting in cost reductions of up to 35%. ERP Proficiency: Extensive experience using Chempax ERP and SAP for demand planning, purchase order creation, and inventory management. Cross-Functional Collaboration: Successfully partnered with teams in procurement, production, and sales to align supply chain strategies with business objectives. Supplier Relationship Management: Developed strong relationships with suppliers, ensuring timely delivery of materials and mitigating risks. Remote Work Experience: Proven ability to thrive in fully remote roles, managing projects and collaborating effectively from a distance.

Helping businesses improve customer onboarding, CRM adoption, documentation, and customer experience. I am a Customer Success and CRM specialist with experience supporting clients, developing documentation, creating training materials, and contributing to HubSpot onboarding and implementation initiatives. Over the past several years, I have worked with international clients in customer support, CRM administration, project coordination, documentation, and training development. My background combines strong communication skills with a practical understanding of customer journeys, onboarding processes, and knowledge management. Highlights • Top-Rated Freelancer • 24 total contracts • 3,000+ Hours Worked • Authored SOPs, onboarding documentation, and 100+ knowledge base articles supporting CRM adoption and client onboarding. • Created client-facing content, training resources, social media content and marketing support materials • Supported customer-facing operations across SaaS, CRM, customer support, onboarding, and training environments. • Experience with HubSpot, Salesforce, Notion, Supered, Metricool, Google Workspace, and Microsoft Office Areas where I can help: • HubSpot Support & CRM Administration • SOP & Process Documentation • Knowledge Base & Help Center Creation • Client Onboarding Materials • Training Development (Supered, documentation, guides) • Customer Success Support • Customer Support Operations • Project Coordination • Research & Administrative Support Additional experience includes candidate sourcing, recruitment support, and interview coordination for remote teams. I enjoy turning complex information into clear documentation, helping teams stay organised, and supporting positive customer experiences. If you're looking for someone reliable, detail-oriented, and comfortable working across customer success, CRM systems, documentation, and onboarding, I'd be happy to discuss your project. Thank you for checking my profile.