Hire the Best Customer Support Freelancers
in Austria

Senior Customer Support Specialist with 1,400+ hours on Upwork, specialising in EU-based e-commerce customer support via email and chat. I help brands to handle refunds, delivery issues and complex customer cases with clear communication and structured processes. What I can help you with: - Email & chat customer support (non-voice) - Handling customer inquiries, orders, refunds and complains - Working with CRM (Zendesk, Internal tools) - Internal coordination with operations and support teams - Multilingual support for customers Why clients work with me: - 1,400+ hours on Upwork - Experience with EU and international markets - Fluent English, German, Ukrainian and Russian - Clear communication, structure and reliability - I have experience working with US-based teams and can adjust my schedule to US time zones. I´m looking for a long-term or part-time cooperation (5-10 hours/week) where quality and consistency are a priority Kind regards, Iryna K.

✅ Rising Talent 🎨 High End AI Image Creator & Creative Strategist 
 🎯 Specialist in Premium Product Imagery and Short Video Ads 
 ⚡ Fast Turnaround. Studio Quality. Built to Convert. 
 🔬 3+ Years in Ecommerce, Meta Ads and AI Driven Creative Production 
 📚 Trained in Consumer Psychology and Copywriting Frameworks 
 ⌚ Available across European hours, flexible for US clients
 🔵 What I do:
 I create high end AI generated imagery and short video ads for almost any product category. Fashion, jewelry, beauty, tech, home, supplements, accessories, premium consumer goods. If it can be photographed, I can generate it with the kind of cinematic detail that makes people stop scrolling and start clicking. My focus is not generic AI output. My focus is imagery that looks intentional, branded, and indistinguishable from a real studio shoot. I work with reference images, brand guidelines and creative briefs to deliver visuals that match your exact vision.
 🔵 What separates my work from the average AI freelancer:
 Most freelancers know one or two tools. I work across the entire frontier of AI image and video generation. I know which model produces the best result for which use case. That alone saves you hours of trial and error and gives you output that actually performs.
 I also studied consumer psychology deeply through years of reading and ecommerce practice. Every visual I create is built around proven principles: pattern interrupts, attention hierarchy, emotional triggers, and the buyer's stage of awareness. This is what turns a pretty image into a sales tool.
 🔵 What I can deliver:
 ✅ High end AI product photography (any niche, any style) 
 ✅ Fashion and jewelry imagery with AI models 
 ✅ Lifestyle imagery and on location product shots 
 ✅ UGC style image creatives that feel authentic, not artificial 
 ✅ Short AI generated video ads and product clips 
 ✅ Pattern interrupt and scroll stopping ad creatives 
 ✅ Image variations and batch production for Meta Ads testing 
 ✅ Background swaps, object integration, scene composition 
 ✅ Brand consistent visual systems across multiple assets 
 ✅ Image upscaling, retouching and final polish
 🔵 The AI stack I use professionally:
 🔴 Image Generation: Nano Banana Pro, Nano Banana 2, FLUX 2, Seedream 5, Midjourney, Grok Imagine, GPT Image 2, Higgsfield Soul 2.0 and more.

 🔴 Video Generation: Seedance 2.0, Runway, Kling, and more.

 🔴 Editing and Finishing: Canva, Capcut 

 🔴 Productivity: MS Office, Google Workspace, Google Drive

 🔴 Strategy and Copy: Claude AI, ChatGPT, custom prompt frameworks I built from 3+ years of testing 🔵 My background:
 I run my own Shopify ecommerce store. Every euro I spent on Meta and Instagram ads came out of my own pocket. I learned what works by losing money first, then making it back. That means when I design imagery for you, it is not based on theory. It is based on what I have personally seen drive clicks, conversions and ROAS.
 I also work with a specialized Meta Advertising agency, which keeps me sharp on what is winning in the feed right now. Trends in AI imagery shift every two weeks. I track them so you do not have to.
 🔵 How I work:
 I am honest about timelines. I deliver fast without cutting corners. I take direction seriously and respect brand guidelines strictly. When I see a creative opportunity worth flagging, I bring it to you with reasoning, not opinion. I am new to Upwork as a freelancer, which works in your favor. You get top tier work without paying enterprise rates, and I deliver with the kind of attention to detail that comes from someone actively building a reputation.
 🔵 Who I work best with:
 ✅ DTC and ecommerce brands scaling on Meta and TikTok 
 ✅ Founders who want studio quality imagery without studio costs 
 ✅ Agencies that need a reliable AI creative partner 
 ✅ Brands testing new visual angles at high volume
 🔵 What I do not do:
 I do not run paid ad budgets or buy media. I focus on creative production. If you need media buying, I can introduce you to a trusted partner I work with closely. Send me your product, your brief, or just an idea. I will tell you exactly how I would bring it to life. If your project is not a fit, I will tell you that too.
 Looking forward to building something exceptional together.
 Best Regards, Jay (Josef)

Helping businesses improve customer onboarding, CRM adoption, documentation, and customer experience. I am a Customer Success and CRM specialist with experience supporting clients, developing documentation, creating training materials, and contributing to HubSpot onboarding and implementation initiatives. Over the past several years, I have worked with international clients in customer support, CRM administration, project coordination, documentation, and training development. My background combines strong communication skills with a practical understanding of customer journeys, onboarding processes, and knowledge management. Highlights • Top-Rated Freelancer • 24 total contracts • 3,000+ Hours Worked • Authored SOPs, onboarding documentation, and 100+ knowledge base articles supporting CRM adoption and client onboarding. • Created client-facing content, training resources, social media content and marketing support materials • Supported customer-facing operations across SaaS, CRM, customer support, onboarding, and training environments. • Experience with HubSpot, Salesforce, Notion, Supered, Metricool, Google Workspace, and Microsoft Office Areas where I can help: • HubSpot Support & CRM Administration • SOP & Process Documentation • Knowledge Base & Help Center Creation • Client Onboarding Materials • Training Development (Supered, documentation, guides) • Customer Success Support • Customer Support Operations • Project Coordination • Research & Administrative Support Additional experience includes candidate sourcing, recruitment support, and interview coordination for remote teams. I enjoy turning complex information into clear documentation, helping teams stay organised, and supporting positive customer experiences. If you're looking for someone reliable, detail-oriented, and comfortable working across customer success, CRM systems, documentation, and onboarding, I'd be happy to discuss your project. Thank you for checking my profile.

Hi, I’m Semi, a 1994-born Austrian freelancer and native German speaker passionate about UGC , translation ( DE-AT, DE ↔ EN, German ↔ English), content creation, and customer support. As an engineer with a creative edge and a love for collaboration, I empower small businesses and entrepreneurs with engaging videos, authentic content, and seamless communication. Whether you need captivating TikTok/Instagram Reels, precise translations, or exceptional customer support, I deliver results that exceed expectations, short-term or long-term. Why Work With Me? UGC & Video Content Creation: I craft authentic, high-energy user-generated content, including product reviews, lifestyle videos, and promotional clips, optimized for platforms like YouTube, TikTok, and Instagram. I produce visually appealing content that resonates with audiences using my GoPro and professional-grade phone. Check my YouTube channel (@Semilarious) to see my face, voice, and style in action! Translation (German ↔ English): As a native Austrian/German and fluent English speaker, I provide accurate, culturally nuanced translations for industries like cryptocurrencies, stocks, electronics/IT, fitness, and more. I bridge language gaps, ensuring your message reaches global audiences with clarity and impact. Content Creation: From blog posts and social media captions to scripts for voice-overs and AI-animated videos, I create engaging, SEO-friendly content in German and English that drives engagement and conversions. Customer Support: I offer friendly, professional support to enhance your customer experience, handling inquiries, troubleshooting, and building trust with your audience. Small Business Ally: I’m dedicated to helping small businesses shine with tailored video content, social media strategies, or operational support to stand out in competitive markets. My Approach Born and raised in Austria, I combine my engineering background with a global perspective from world travels to bring technical expertise, creativity, and adaptability to every project. I’m an open-minded team player who thrives on working with people and is always eager to learn new skills or tools to meet your needs. My flexible schedule ensures I’m available across time zones, delivering high-quality work on time, every time. Fun Facts About Me My YouTube channel (@Semilarious) showcases my content creation skills and personality. My Austrian roots and engineering mindset fuel my precision and problem-solving. I’m committed to Upwork, building lasting client relationships for the long haul. Let’s unlock a world of possibilities together! Whether it’s a one-off video, ongoing translations, or a comprehensive content strategy, I’m ready to bring your vision to life. Message me today, and let’s create something extraordinary!

Ambitious Freelancer specializing in Copywriting and SEO. 4+ years of experience in content creation and optimization (Email Marketing, Websites, Blogs) and a strong focus on customer needs, I create highly targeted and effective copy. Additionally, I support clients with organizational and assistant tasks – from research and email handling to content uploads and basic project coordination. My background in sales and customer service helps me deliver outstanding experiences. I'm reliable, flexible, and motivated to support your goals in a fast-moving digital world.

✅ 2 second about me: ✅ Entrepreneur with 20+ years of experience founding and scaling 6 companies. I specialize in streamlining processes, creating custom workflows, and automating operations to help businesses save time, cut costs, and boost productivity. Let me help you work smarter and scale faster. Check my current company weirdo.rocks. Excited to talk. ✅ Longer version about me ✅ As an entrepreneur with over 20 years of experience founding and co-founding 6 companies across various industries, I understand the challenges of running and scaling a business. I've streamlined operations and automated workflows not just for my own companies but also for many clients, helping them save time, reduce costs, and improve efficiency and make more money. Over the last year, was working and gaining knowledge of a different number of industries. Amongst them: - artificial intelligence companies, - service-based businesses, - e-commerce businesses, - short-term rental businesses, - affiliate marketing companies, - web3 companies, - gaming companies ✅ How I Can Help You: * Content Workflow Automation: Simplify and scale content creation with tools like Zapier, Make.com, Airtable, and OpenAI, managing 100+ posts per week with ease. * Custom Chatbots: Build intelligent, data-driven chatbots tailored for customer support and engagement. * E-Commerce & Rental Automation: Streamline operations like inventory management, order processing, and property management with seamless integrations. * Newsletter & Social Media Systems: Automate newsletter creation, social media scheduling, and publishing for consistent, impactful communication. * other areas of operation 💡 Why Work With Me? * 20+ years as a founder, CEO, and automation expert. * Hands-on experience scaling businesses with tailored workflows and innovative tools. * Expertise with Airtable, Zapier, Make.com, Metricool, Notion, Google Drive, Python, and LangChain. * Proven results in cutting inefficiencies and empowering teams to focus on growth. Let’s work together to simplify your processes and unlock your business’s full potential. Cheers Leo PS: I enjoy immersing myself to new subject areas and improving my knowledge in different subjects and niches. If yours was not listed above, I still encourage you to contact me.