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I am a critical care registered nurse employed at St. Francis Hospital Intensive Care Unit and CommonSpirit Hospice. ~ Experienced at handling intense and urgent situations with a strong focus on detail and excellent communication. ~Experienced in teaching new nurses and tutoring students. This includes editing papers, assessing skills and personalities, and helping them find the best learning strategies for them. ~Works in remote monitoring of patients, as well as telephone teaching and coordination of hospice medication and supplies. ~Passionate about clear and compassionate communication with students, patients and families. Mariel Motyka BSN, RN, CCRN

Highly experienced transcriptionist with 14 years of expertise in medical, general, and legal transcriptions, delivering accurate and high quality work with ease. With 2 years of customer service experience, I possess exceptional communication and interpersonal skills. Additionally, my 6 months of copyediting experience have honed my attention to detail and style guide proficiency. I'm dedicated to delivering top-notch results that exceed expectations. And if your project needs a hero, I'm the word whisperer you've been searching for!

I am one of the few freelancers on this platform who can walk out of an ICU, write a peer-reviewed literature review, and design a SCORM-compliant eLearning module at a professional level. 10+ Years at the Bedside | 3 Graduate Degrees | Hundreds of Deliverables Completed REGISTERED NURSE · PhD IN PSYCHOLOGY · MASTER OF PUBLIC HEALTH · INSTRUCTIONAL DESIGNER · MEDICAL & ACADEMIC WRITER This combination brings clinical depth, research rigor, and instructional value. I specialize in medical writing, academic writing, instructional design, curriculum development, and eLearning for healthcare organizations, nursing schools, universities, publishers, and eLearning companies. My work is grounded in real clinical experience and graduate-level research expertise. I have developed hundreds of NCLEX-style questions, critical care scenarios, CEU modules, exam banks, course modules, assessments, and curricula for nursing and allied health programs. I also provide thesis/dissertation editing, proofreading, developmental editing, restructuring, manuscript preparation, and research support. CLINICAL & HEALTHCARE EXPERTISE My clinical background includes perioperative and critical care experience across PACU, pre-op, post-op, ICU, OB, Labor and Delivery, and Pulmonary Stepdown. I hold ACLS, BLS, PALS, TNCC, and NIH Stroke Scale certifications, with ongoing CEUs in critical care, airway management, hemodynamics, and anesthesia concepts. MEDICAL BILLING & CODING During my hospital nursing career, I worked with billing teams on UB-04 claims, ICD-10-CM/PCS coding, DRG assignments, revenue codes, and documentation discrepancies aligned with Medicare and Medicaid requirements. HIPAA & HEALTHCARE COMPLIANCE My HIPAA experience is hands-on. I handled Protected Health Information daily, documented under HIPAA Privacy and Security Rules, and managed proper PHI handling during interdisciplinary rounds, patient handoffs, and family communications. I have also developed scenario-based healthcare compliance training. ACADEMIC WRITING & RESEARCH I provide proofreading, developmental editing, content restructuring, formatting, thesis/dissertation support, manuscript preparation, and academic writing using APA 7 and other required styles. My research workflow includes critical appraisal and evidence synthesis using JBI, CASP, and PRISMA for manuscripts, theses, literature reviews, case studies, and evidence-based content. INSTRUCTIONAL DESIGN & ELEARNING I create outcome-based learning experiences using ADDIE, Bloom's Taxonomy, Gagné's Nine Events, adult learning principles, and measurable learning objectives. I develop healthcare and nursing courses, SCORM-compliant modules, LMS-ready courses, assessments, knowledge checks, scenario-based learning, clinical simulations, CEU courses, NCLEX content, faculty/staff training, curricula, and course materials. ARTICULATE RISE 360 My Articulate experience is specifically hands-on with Articulate Rise 360, not simply Articulate products in general. I build responsive Rise 360 courses using interactive blocks, timelines, accordions, flashcards, multimedia, scenarios, knowledge checks, quizzes, assessments, and structured lesson flows. I also use Rise 360's AI-assisted capabilities to accelerate brainstorming, organize course content, refine instructional language, generate activity ideas, and improve development efficiency. AI supports my workflow, but never replaces clinical judgment, research expertise, instructional design decisions, fact-checking, or final quality control. LMS & ENTERPRISE LEARNING PLATFORMS I have worked in Workday Learning LMS and similar enterprise LMS environments, with practical experience in how training content is uploaded, organized, assigned, delivered, tracked, and maintained. I understand LMS-ready structure, SCORM compatibility, learner accessibility, completion tracking, assessment logic, version control. My LMS experience includes Workday Learning, Moodle, Blackboard, Thinkific, Teachable, and similar enterprise systems. TOOLS & TECHNICAL SKILLS eLearning: Articulate Rise 360, Rise AI, Articulate Storyline, Adobe Captivate, SCORM, Workday Learning LMS, Moodle, Blackboard, Thinkific, Teachable TOP SKILLS Medical & Health Writing | Academic Writing & Research | Curriculum Development | Instructional Design | Nursing & Clinical SME | Articulate Rise 360 | eLearning Development | SCORM Development | Workday Learning LMS | Enterprise LMS Platforms | Thesis & Dissertation Support | Systematic Literature Reviews | Academic Editing | NCLEX Content | HIPAA Compliance | Psychology Content | Manuscript Preparation AI & CONTENT QUALITY I do not use AI-generated content as a substitute for professional expertise. Every project is reviewed, fact-checked, edited and tailored to the client's goals. When Rise AI is used, it supports efficiency while clinical judgment, research expertise, instructional design, and final quality control remain human-led.

Hi! I'm a double board-certified Registered Nurse transitioning into remote freelance work. My background in critical care nursing has equipped me with strong communication, problem-solving, organization, and multitasking skills in fast-paced environments. I'm available for administrative support, virtual assistance, customer service, healthcare-related projects, data entry, documentation, research, reviews, and quality assurance. I'm detail-oriented, dependable, quick to learn, and committed to delivering high-quality work with professionalism and efficiency.

Analytical and detail-oriented Registered Nurse with over 12 years of experience bridging clinical practice, risk management, and legal case review. Demonstrated expertise in medical record analysis, standards-of-care evaluation, litigation support, and regulatory compliance. Skilled in clinical review and multidisciplinary collaboration with legal, healthcare, and compliance teams. Adept at synthesizing complex medical evidence to support legal strategy, regulatory reporting, and quality assurance within federal and private healthcare systems. Adept at bridging the gap between medical facts and legal strategy with clarity and accuracy.

Work Summary: Experienced Nurse Manager with a comprehensive background in clinical supervision, call center operations, and patient care management across multiple healthcare settings. With extensive expertise in overseeing medical practice call center teams, patient scheduling, and clinical operations, I ensure seamless communication between patients, healthcare providers, and insurance companies to optimize patient care and satisfaction. In my role, I lead and supervise a team handling inbound and outbound calls for four clinics, ensuring efficient patient intake, processing, and follow-up. I manage scheduling with Primary Care Physicians (PCPs) and specialists, oversee medication refills, diagnostics, and ensure timely chart documentation and completion. I work closely with Workers’ Compensation, referral coordinators, and PCPs’ offices to facilitate referrals, authorizations, and diagnostic testing, ensuring smooth coordination of patient care. My clinical oversight extends to ensuring compliance with regulatory standards, including JCAHO and HIPAA, while monitoring Call Center performance metrics to identify areas for improvement. I provide hands-on leadership and training for new employees, particularly in Electronic Medical Records (EMR) systems such as Practice Fusion, Athena, Dr. Chrono, and eCW. Additionally, I manage pharmacy operations, including medication refills, and support the clinical team in ensuring efficient diagnostic testing and timely results. With a strong focus on patient satisfaction and quality care, I act as a liaison between patients and healthcare providers to ensure timely processing of referrals and insurance authorizations. I’m also responsible for staff recruitment, training, and retention, fostering a collaborative and patient-centered environment within the clinical operations team.. SKILLS Patient clinical care. EHR Documentation & Charting (Dr Chrono, eCW, Practice Fusion, Athena). Referral Coordination & Management (PCPs & Specialists offices). Clinical Care Coordination between pharmacies, diagnostic centers, referral hospitals, PCP offices, patient transportation, SNF Case Managers etc. Charting and Documentation (EMR). Medical records review/ Patient chart audits. Insurance Verification & Authorization (Availity, Insurance Carriers). Patient appointment scheduling/rescheduling,cancellation. JOB RESPONSIBILITIES -Use of EHR systems such as Dr Chrono, eCW, Athena, Practice Fusion, in clinical documentation Clinical care coordination in ensuring smooth patient transitions between healthcare providers, PCPs, specialists and monitoring patient outcomes Use of EMR systems in patient scheduling, rescheduling, cancellations, chart creations/updates Patient Advocacy through representing patients’ needs and ensuring they have access to the resources, treatments, and care they require such as social services, pharmacies, diagnostic and imaging centers, law offices (motor vehicle claims, LOP cases), specialist referrals etc Act as a liaison between patients and healthcare providers to facilitate referral processing, ensuring correct referral authorization numbers, correct office codes 99204 & 99214, allowable number of office visits and a satisfying range of Dates of Service. Train and mentor new employees on clinic’s best practices and the use of the electronic medical record (EMR) system in scheduling patient appointments, slack & G Suite in routing patient communication to doctors and using Voice Edge in making inbound and outbound calls. Leads and Supervises Call Center Operations for all inbound and Outbound calls to four clinics Leads and manages clinical operations for Sickle Cell Infusion department, guiding a team of Call Center agents in routing inbound call inquiries regarding prescription refills, pending diagnostics tests and results reporting, patient scheduling for follow up visits and infusion/IV administration. Directs and supervises patient scheduling in over four different clinical location sites (Florida_Hollywood, Tallahassee, Jacksonville, Orlando) ensuring that patients are scheduled with an in network providers and seen with by the correct Provider. Coordinates with Law Firms in processing Compulsory Medical Examination, Personal Independence Payment, Workers Compensation and Letter Of Protection clients appointments, retrieval of diagnostic tests for Provider visits, facilitating call conferences between Attorneys and Providers and coordinating with Clinical Front Desk Staff in ensuring all Law Firm client cases are completed