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I help startups, SMEs, and growing organizations across the US, UK, India, and APAC build structured, scalable, and compliance-driven HR systems that support business growth, operational clarity, governance, and audit readiness. With 9+ years of experience across HR consulting, organizational development (OD), HR operations, and compliance frameworks, I specialize in HR transformation — helping businesses move from chaotic, reactive HR environments to structured, process-driven systems aligned with business goals. Many growing organizations struggle with: - Unstructured HR processes - Lack of SOPs and documentation - Compliance risks and audit gaps - Unclear roles and accountability - Scaling and operational inefficiencies I help solve these challenges through strategic HR frameworks, process optimization, organizational effectiveness, and compliance architecture — including ISO 27001:2022 and ISO 9001 aligned systems. What I Help Businesses With: HR Setup, Transformation & Process Optimization - HR department setup from scratch - HR audits & gap analysis - HR process restructuring - Workflow optimization & scalable HR systems HR Policies, SOPs & Compliance - HR policies & employee handbooks - SOP development & process mapping - Compliance documentation & governance support - Offer letters, contracts & HR templates Performance Management & Organizational Development - KPI/KRA framework design - Performance management systems - Organizational structure & role clarity - Employee lifecycle design Compliance & Workforce Systems - ISO 27001:2022 HR compliance support - ISO 9001 process alignment - HRMS implementation support - HR analytics, onboarding & workforce systems Industries & Experience: I have worked with startups, SMEs, manufacturing companies, healthcare organizations, and service-based businesses to build scalable HR systems that improve accountability, strengthen compliance, and support sustainable growth. I have also supported organizations aligned with DBHDD and GVRA requirements for the State of Georgia. Why Clients Work With Me - Strategic yet execution-focused approach - Expertise in HR + ISO compliance integration - Structured, scalable, and practical HR solutions - Strong focus on operational excellence and governance - Experience supporting scaling organizations and transformation projects If your organization needs structured HR systems, compliance-ready processes, or organizational development support, I can help build frameworks that scale efficiently and reduce operational risk.

Are you looking for a trusted HR partner who understands compliance, attracts top talent, and streamlines your HR operations—all remotely? Hi, I'm Pooja Gupta, a Global HR Specialist with over 7 years of hands-on experience in Talent Acquisition, performance Management, POSH, HR Operations, Payroll, Compliance & HR Audit I've successfully delivered results across India, —helping businesses of all sizes build strong, compliant, and efficient HR foundations. Whether you're a startup needing scalable hiring solutions, or an established business looking to optimize HR operations across borders, I bring the expertise, tools, and insight to support your goals. ✅ Here’s how I can support your business: 🌍 Global Talent Acquisition Expertise in global hiring across APAC, ANZ, EMEA, and North America, INDIA 🛠️ HR Operations & Onboarding Streamlined onboarding and offboarding processes that comply with local laws Background checks, document verification, and new hire orientation Full-cycle payroll, attendance & leave management across geographies Employee records management with accuracy and confidentiality 📜 HR Compliance & Policy Development Creation and implementation of customized HR policies and employee handbooks Strong command of labor law compliance in India Support in audits, documentation, and process improvement for HR compliance 📜HRMS Implementation Expertise I specialize in end-to-end HRMS implementation, with hands-on experience in platforms like Petpooja HRMS, Addetto HRMS, Runtime HRMS, Saral, Workday HCM and a strong working knowledge of Keka and Zoho People. From system setup and configuration to employee onboarding, data migration, and policy integration 📜HR Audit & Compliances review Reviewing personnel files for mandatory documents Checking statutory compliance (PF, ESIC, POSH, Gratuity, Shop & Establishment Act) Identifying policy and procedural gaps Preparing professional audit reports with actionable recommendations 📜Registration Services- PF & ESI Registration PT Registration LWF Registration DSC 📜Performance Management -Expert in end-to-end Performance Management Systems (PMS) including goal setting, mid-year reviews, and annual appraisals aligned with business objectives. -Skilled in designing and tracking KPIs/KRAs using Excel dashboards as well as configuring and managing performance cycles on HRMS platforms. 🎓 Certifications & Education Certified in International Labor Laws & Compliance – Skill Arbitrage MBA in Human Resource Management – Maharishi Dayanand University Let’s connect to build a people-first, compliant, and scalable HR framework for your business.

AVAILABLE for NEW ROLES 🏆Top Rated Freelancer 🏆 100% Job Success Score Senior Global Talent Acquisition Partner | Remote Hiring Specialist | 13+ Years Experience I help global companies, remote teams, and growing businesses build strong talent pipelines through thoughtful, structured, and high-quality hiring practices. With over 13 years of experience across Talent Acquisition and Human Resources, I have partnered with organizations in IT/Software, Pharmaceuticals, Professional Services, Digital Media, Manufacturing, Healthcare, and startup environments to support hiring across India and international markets including the US, UK, Europe, and Asia. My experience includes end-to-end recruitment, leadership hiring, remote team hiring, stakeholder coordination, candidate engagement, and recruitment process improvement. I work closely with founders, hiring managers, and leadership teams to understand business priorities and deliver talent aligned with both technical requirements and long-term organizational goals. What I Can Support You With: ✔ Full-cycle recruitment for technical and non-technical roles ✔ Remote and international hiring support ✔ Leadership and strategic hiring ✔ Talent sourcing through LinkedIn Recruiter, job boards, referrals, and passive outreach ✔ Candidate screening, interview coordination, and stakeholder management ✔ Recruitment operations and ATS management ✔ Hiring process optimization and pipeline management ✔ Employer branding and LinkedIn profile optimization support Industries & Hiring Exposure: • IT / Software • Pharmaceuticals & Healthcare • Professional Services (Audit, Tax, Accounting, Consulting) • Manufacturing & Operations • Digital Media & Marketing • Startups and Remote-First Companies A Few Highlights: • Supported global and multi-location hiring projects across different time zones • Reduced time-to-hire for senior-level positions through improved sourcing and recruitment workflows • Helped organizations improve hiring quality and candidate experience through structured recruitment practices • Successfully partnered with remote and distributed teams in fast-moving business environments My working style is collaborative, proactive, and quality-focused. I value professionalism, clear communication, reliability, and long-term working relationships. I prefer working as a trusted hiring partner rather than a transactional recruiter, and I take ownership of the recruitment process with minimal supervision. In addition to recruitment, I also support professionals and businesses with LinkedIn profile optimization to improve visibility, professional positioning, and employer branding. If you are looking for an experienced Talent Acquisition Partner who understands global hiring dynamics and can independently manage recruitment with professionalism and consistency, I would be glad to connect. Let’s build strong teams together.

Senior CX operations professional with 10+ years across SaaS environments, including roles at SureSwift Capital, Pinnack, and Wipro Tech. I’ve built and led support functions end-to-end — not just handled tickets, but designed the systems behind them. --- What I do: - Support operations: SOP design, ticket routing, QA frameworks, CSAT/response-time tracking, team workflows - Team lead & QA: coaching support agents, running quality reviews, reducing repeat escalations, onboarding new hires - Customer onboarding: trial-to-paid conversion flows, onboarding playbooks, knowledge base architecture that actually deflects tickets - Tooling: Help Scout, Intercom, Zendesk, Notion, Slack, Loom, Trello — plus automation via Zapier and Make to eliminate repetitive ops work --- What I’ve done: - 95%+ sustained CSAT across multi-year SaaS engagements - Knowledge bases designed to deflect common queries and reduce repeat tickets - SOPs and QA frameworks adopted as standard operating practice across support teams I work best with early-stage and mid-stage SaaS teams where the CX function needs structure — not just someone to answer tickets, but someone to make the whole operation run cleanly. *** Available ~30 to 40 hrs/week, comfortable with PST/EST overlap, 100% JSS on Upwork *** If you need a senior operator to fix, build, or run a support function — not just staff it — let’s talk.

🎖️ Top-Rated Freelancer (Top 1 %) 🎖️ 100% - Job Success Score 🎖️ Availability & Working Hours: (40+ hrs/week) 12+ years of sound experience in helping organizations build their future and achieving excellence by serving them in areas like - 1. Human Resource - Recruitment (IT & Non-IT), Developing job descriptions and specifications, posting job adverts, checking application forms, shortlisting, interviewing and selecting candidates. Training and Induction, Compensation, People management, Performance management, Employee engagement programs, Policy formulation, Grievance handling, Exit formalities. 2. Sales - Cold calling, Lead generation, Sales 3. Data Entry In addition to my experience and personal qualities, I have a solid educational foundation (MBA from one of the best B-Schools) and a passion for excellence.

Actively looking for new projects! An HR professional with over 6 years of expertise in the field and a Human Resource Management diploma. Key Skills: - LinkedIn Recruitment - Global hiring - Client management - Employee Engagement - Policy Creation - Implementing HR policies for start-ups - Job description building - Start up hiring expert - Employee onboarding - Employee exit formalities - Mock interview - Team handling Tool: Notion, Asana, Slack, ChatGPT, Grok, Gemini, Google Suite, RecruiterFlow, X-ray search, LinkedIn Recruiter and Premium. Successfully hired a team of 12 employees from scratch for a luxury start-up within a span of 1 month. Join me on this exciting journey where my commitment to driving success through strategic recruitment and efficient administration is the cornerstone of my professional ethos.