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I am a seasoned professional with over 8 years of experience managing high-scale E-commerce operations and protecting merchant revenue. As a Top Rated Plus specialist and independent contractor, I have a verifiable history of streamlining backend workflows and ensuring optimal quality for global brands. While I deliver exceptional customer service, my core value lies in Revenue Protection—bridging the gap between front-end support and back-end financial security. 🛡️ Dispute & Chargeback Defense I am an expert in building evidence-based cases to win disputes and recover funds on PayPal, Stripe, Klarna, Ethoca, Oceanpayment, and AirWallex. I proactively manage customer complaints to resolve issues before they escalate into costly chargebacks. 📦 Supply Chain & Global Logistics I manage the entire fulfillment lifecycle, coordinating with international suppliers such as CJ Dropshipping, Dsers, Etsy, and AliExpress. My expertise includes product sourcing, order processing (including manual processing on Shopify/Amazon), shipment tracking, and inventory management. 💻 Full-Stack Store Management Platform Mastery: Expert management of Shopify, Amazon, WooCommerce, Shoplazza, Etsy, and eBay. Strategic Growth: Identifying winning products through deep market research and optimizing store efficiency. Team Leadership: Liaising with client leadership and managing cross-functional teams to exceed performance goals. Why I am a Strategic Asset to Your Team: ✔ Round-the-Clock Availability: Reliable, professional, and ready to scale with your business. ✔ Precision & Accuracy: Dedicated to 100% accuracy in data, reviews, and store management. ✔ Independent & Fast Learner: Able to work under pressure with minimal supervision to deliver results ahead of schedule. I am a full-time freelancer dedicated to achieving perfection and building long-term trust with every client. I look forward to discussing how I can protect and grow your e-commerce brand.

I help businesses deliver reliable customer, vendor, and technical support while keeping day-to-day operations organized, responsive, and solution-focused. My experience covers Customer service, Technical support, Vendor support, backend operations, customer onboarding, payment processing, invoicing, troubleshooting, ticket handling, and appointment setting across SaaS, fintech, home services, telecom, insurance, and IT environments. What I can support your business with * Customer support via chat, email, phone, and support tickets * Technical and SaaS support, troubleshooting, and issue resolution * Vendor, partner, and supplier communication and coordination * Customer onboarding and account support * Payment processing and invoicing support * CRM, ticketing, and workflow management * Backend IT support and operational assistance * Bug identification, testing, documentation, and escalation * Appointment setting and outbound calling * Following SOPs, maintaining accurate records, and meeting service expectations My recent Upwork work has also strengthened my technical and operational experience through manual QA testing, Jira, Tempo Timesheets, VPN testing, issue reporting, and web application testing. This allows me to understand not only the customer's problem, but also how to investigate it, document it clearly, and communicate it to the right team. I have worked across industries including SaaS/technology, fintech, solar, roofing, home security, life insurance, and telecommunications, giving me the ability to quickly understand new products, processes, and customer needs. What you can expect from me: Clear communication. I keep customers, vendors, and internal teams informed and professional. Problem-solving. I don't simply pass problems along . I investigate, troubleshoot, and look for practical solutions. Ownership. I take responsibility for my tasks, follow through, and treat your customers and business processes as priorities. If you need someone who can combine customer service skills with technical understanding and strong operational discipline, I'm ready to support your team.

Most GoHighLevel accounts don't fail because of the platform. They fail because the funnel, CRM, and automations were never planned out properly in the first place. I help small businesses, agencies, coaches, consultants, and service businesses build or fix GoHighLevel systems that are clean, focused on getting results, and reliable in everyday use and not just in theory. If your funnels aren't converting, your workflows are firing at the wrong time, your pipeline is a mess, or your team isn't using the system the way it should be used, I can help turn GoHighLevel into a system that actually brings in revenue. I specialize in: ✅ GoHighLevel funnel setup and landing pages ✅ CRM and pipeline setup ✅ Workflow automation and lead nurture systems ✅ Booking and appointment automation ✅ Missed-call text-back and follow-up sequences ✅ Snapshot creation and sub-account setup ✅ Integrations with Twilio, Zapier, Make, Stripe, calendars, and webhooks ✅ GoHighLevel audits, cleanup, and rebuilds My approach is simple: I plan everything out before I build. That means I start by understanding how your leads should flow from first contact to booked call, through your pipeline, follow-up, and reporting. From there, I build systems that are easy to manage, clearly labeled, tested from start to finish, and built to last. What you can hire me for: ✅ GoHighLevel Funnels: lead generation funnels, booking funnels, webinar funnels, VSL funnels, quiz funnels, application funnels, landing page optimization, and mobile-friendly funnel builds ✅ Automation & Workflows: SMS and email follow-up, nurture sequences, reactivation campaigns, missed-call text-back, stage-based automation, after-hours workflows, and lead routing ✅ CRM & Pipeline Setup: pipeline design, opportunity stages, tags, segmentation, lead routing, and organized account setup ✅ Agency & Scaling Systems: sub-account builds, snapshots, ready-to-clone templates, SaaS mode support, onboarding workflows, and clean handoff ✅ Integrations & Operations: Twilio setup, Stripe, Zapier, Make, webhooks, calendars, tracking where leads come from, data cleanup, and reporting support What clients appreciate most about working with me: ✅ Clean, organized systems ✅ Automations that work reliably ✅ Funnels built with conversion in mind ✅ Clear communication ✅ Everything properly tested before handoff ✅ Loom walkthroughs and simple written notes for easy use after delivery Whether you need a full build from scratch, an audit of a messy account, or a smarter automation system inside GoHighLevel, I can help you get it working the right way. Send me a message with what you're selling, what's not working, and where you're getting stuck. I'll help you map out the best next step. KEYWORDS: GoHighLevel, GoHighLevel Expert, GoHighLevel Specialist, HighLevel Expert, HighLevel Specialist, GHL Expert, GHL Specialist, GoHighLevel Setup, GoHighLevel Support, GoHighLevel Consultant, GoHighLevel Freelancer, GoHighLevel Professional, GoHighLevel Admin, GoHighLevel Manager, GoHighLevel Configuration, GoHighLevel Technical Support, GoHighLevel Implementation, GoHighLevel Optimization, GoHighLevel Customization, GoHighLevel Systems Expert, GoHighLevel CRM Expert, GoHighLevel Automation Expert, GoHighLevel Funnel Expert, GoHighLevel Agency Expert, GoHighLevel SaaS Expert, HighLevel CRM, HighLevel Automation, HighLevel Funnels, HighLevel Workflows, HighLevel Pipelines, HighLevel Landing Pages, HighLevel Snapshots, HighLevel Integrations, HighLevel Phone Setup, HighLevel SMS Setup, HighLevel Email Setup, HighLevel Calendar Setup, HighLevel Membership Setup, HighLevel Course Setup, HighLevel Subaccounts, HighLevel White Label, HighLevel SaaS Mode, GHL CRM Setup, GHL Funnel Setup, GHL Workflow Setup, GHL Snapshot Setup, GHL Pipeline Setup, GHL Account Audit, GHL Account Cleanup, GHL Build, Sales Funnel, Funnel Builder, Funnel Design, Funnel Setup, Funnel Optimization, Funnel Strategy, Funnel Development, Funnel Architecture, Funnel Audit, Funnel Fix, Lead Generation Funnel, Appointment Funnel, Booking Funnel, Webinar Funnel, VSL Funnel, Application Funnel, Quiz Funnel, Survey Funnel, Opt-in Funnel, Conversion Funnel, High Converting Funnel, Lead Capture Funnel, Consultation Funnel, Service Business Funnel, Coaching Funnel, Agency Funnel, Landing Page Design, Landing Page Builder, Landing Page Optimization, Landing Page Copy Setup, Mobile Responsive Funnel, Funnel Wireframe, Funnel Logic, Funnel Flow, Funnel Automation, Funnel to CRM Setup, Funnel to Calendar Setup, Funnel Lead Routing, Multi Step Funnel, Sales Page Setup, Thank You Page Setup, Form Funnel Setup, Booking Page Setup, Call Booking Funnel, Conversion Rate Optimization, Funnel Troubleshooting, Speed to Lead Funnel, Offer Funnel Setup, Local Business Funnel, Funnel Systems.

⭐️⭐️⭐️⭐️⭐️ - "Kate is among the best customer service people we have worked with." ⭐️⭐️⭐️⭐️⭐️ - "Kate has been an amazing support and asset to my business." ⭐️⭐️⭐️⭐️⭐️ - "An outstanding freelancer. You will not find better." ⭐️⭐️⭐️⭐️⭐️ - "Nothing but a delight to work with!" ⭐️⭐️⭐️⭐️⭐️ - "She is an absolute star!" Take it from my clients - I can take care of any admin-related work so you can save yourself from the stress of chasing deadlines and instead focus on things that need your urgent attention. I possess over 10 years of experience in providing confidential, high quality, and flexible virtual administrative and customer support to: - Mental health professionals - Startup, well-established and eCommerce companies - Senior-level executives - Business owners across a broad range of industries I am well-versed and ready to help you with: - Top Notch Customer Support - Inventory Management - Logistics - Inbox Management - Calendar/Diary Management - Email Handling - Bookkeeping - Invoicing - Payroll Processing - Medical Billing - Insurance Verification - Transcription - Light Project Management - File Management - File Maintenance - Preparing Financial and Admin Reports - and other ad hoc tasks I have work experience using the following applications/tools/websites: - Amazon Seller Central - Asana - Availity - Basecamp - Best Notes - Box - Buffer - Canva - Cardinity - Cin7 - Cliniko - Deliverr - DHL (collections booking) - Doodle - Dubsado - eBay - Evernote - Facebook (Groups and Pages) - Freshdesk - Google Suite (Gmail, Calendar, Drive, Google Docs, Google Sheets, My Business) - Gorgias - Headliner.app - Helpshift - Hootsuite - HubSpot - Instagram - Intercom - Jotform - Kajabi - LastPass - Leadpages - MailChimp - Mintsoft - OneHealth Port - Outlook - Quickbooks - Receipt Bank - Recurly - Reviews (dot) io - Royal Mail Click and Drop - Salesforce - Sfax - SharpSpring - Shopify - Simple Practice - Squarespace - Stripe - Tidio - Todoist - Trello - Uscreen - WordPress - Writeupp - Zendesk - Zoom I highly prefer working on a long-term basis, but short-term projects are also very welcome. I treat all my clients’ personal, business and company information with utmost confidentiality, so rest assured that you will be in good hands. My main goal is to bring you much more success by helping you run your business smoothly. I will treat your company as if it were my own, and I am dedicated to offering top-notch support to meet yours, your business's, and your customers' needs.

Top 1% Mobile App Developer on Upwork | Flutter, iOS & Android | AI-Powered Apps | 100% Job Success Tired of mobile apps that crash under real users, or developers who disappear mid-project? I have solved that exact problem for 60+ founders and businesses. My clients launch apps that hold up on Day One, clean Flutter/native code, App Store & Google Play ready, and AI features that actually work. 100% Job Success, Top Rated, 9+ years of experience, 30+ apps live in the market. 🎯 WHAT I BUILD ▸ FULL-CYCLE MOBILE APP DEVELOPMENT From idea to App Store/Play Store launch. Flutter, Android, and iOS apps built for real users from day one. ▸ CROSS-PLATFORM APPS (FLUTTER + REACT NATIVE) One codebase, native performance on both iOS and Android. Faster delivery without sacrificing quality. ▸ NATIVE ANDROID & iOS DEVELOPMENT Platform-specific builds when performance or deep OS integration matters most. ▸ AI-POWERED MOBILE APPS OpenAI API integration for smart features chat, recommendations, automation implemented cleanly, no over-engineering. ▸ ON-DEMAND & MARKETPLACE APPS Ride booking, food delivery, real estate listing, e-commerce Uber/Airbnb-style apps built end-to-end. ▸ BACKEND & API DEVELOPMENT Node.js, Python (FastAPI/Flask/Django), REST & GraphQL APIs, connected to Firebase, MySQL, MongoDB, or your stack of choice. ▸ CODE AUDIT & APP STABILIZATION Inherited a buggy app? I audit performance, crashes, and architecture, then deliver a fix plan fast. 💬 CLIENT FEEDBACK Review 1: Great experience working with Shahab Malik on our mobile app project. He's skilled in Flutter, Dart, Node.js, and API Integration, and delivered clean, functional code on time. Communication was smooth, and he was open to feedback. Highly recommended for Mobile App Development. Review 2: Shahab Malik is professional and responsive, with strong skills in Cross Platform and iOS/Android App Development using Flutter. He delivered a well-designed app with smooth UI and RESTful API integration, even adding some AI features. 🏆 CREDENTIALS - Top 1% Talent on Upwork Mobile App Development - 100% Job Success, 60+ Projects Delivered - 30+ Apps Live on App Store & Google Play - 9+ Years of Experience - AI Mobile App Development (OpenAI Integration) 🚀 HOW WE START ✉️ MESSAGE ME ON UPWORK Have a mobile app idea, or an existing app that needs fixing? Message me for a free consultation and a clear plan to launch faster. How I Work Full-cycle mobile apps in Flutter, Android, iOS, with clean backend and API integration. Figma designs turned into pixel-perfect UI, progress tracked in Jira/Trello, communication through clear updates, and delivery with long-term support after launch. 🛠️ TOOLS & TECHNOLOGY Mobile Development Flutter, Dart, React Native, Android (Kotlin/Java), iOS (Swift) Backend & Databases Node.js, Python (FastAPI, Flask, Django), Firebase, Firestore, MySQL, MongoDB, SQLite APIs & Integrations REST API, GraphQL, OpenAI API, Firebase Cloud Functions Cloud & Deployment AWS, Google Cloud, Firebase Design & Collaboration Figma, Adobe XD, Material Design, Cupertino Widgets, Git, GitHub, GitLab, Bitbucket, Jira, Trello Solutions Delivered Ride/Booking Apps, Real Estate Apps, Social Media Apps, Sports Apps, Food Delivery Apps, E-commerce Apps, Learning Management Apps, Appointment Booking Apps, CRMs, On-demand Apps Mobile App Developer, Flutter Developer, iOS Developer, Android Developer, AI Mobile App Development, Cross-Platform App Development Keywords: Flutter, Dart, OpenAI API, Full Stack Developer, Back End Developer, API Integration, Node.js, SQL, Mobile App Development, Mobile App Developer, Android App Development, Android App Developer, AI Mobile App Development, AI Mobile App Developer, Mobile App Design, Mobile App UI Design, Responsive Design, UI/UX Designer, Prototyping, Mobile App API Integration, iOS App Developer, iOS App Development, Hybrid App Development, Cross Platform App Development, Express.js, RESTful API, Machine Learning App Integration, Senior Mobile App Developer, Software Designer #Flutter #Dart #OpenAIAPI #FullStackDeveloper #BackEndDeveloper #APIIntegration #Nodejs #SQL #MobileAppDevelopment #MobileAppDeveloper #AndroidAppDevelopment #AndroidAppDeveloper #AIMobileAppDevelopment #AIMobileAppDeveloper #MobileAppDesign #MobileAppUIDesign #ResponsiveDesign #UIUXDesigner #Prototyping #MobileAppAPIIntegration #iOSAppDeveloper #iOSAppDevelopment #HybridAppDevelopment #CrossPlatformAppDevelopment #Expressjs #RESTfulAPI #MachineLearningAppIntegration #SeniorMobileAppDeveloper #SoftwareDesigner

If your Kajabi course looks unfinished or your sales page isn't turning visitors into students, the problem usually isn't your content. It's the system around it. I build the full course setup for coaches: the Kajabi Website, the course structure, the sales page, and the funnel that connects them. You've got the expertise. I make sure the platform doesn't get in the way of it. Who I work with I help coaches, consultants, and course creators who have knowledge worth teaching but no clear system to sell or deliver it. That includes life coaches, business coaches, health and wellness experts, and consultants moving their programs online for the first time. It also includes people who already have a course live on Kajabi, Thinkific, or LearnWorlds but know the platform isn't pulling its weight. This work shows up across a lot of industries: business and leadership coaching, health and fitness, beauty and creative education, consulting and finance, and corporate training or certification programs. The platform changes shape depending on the audience, but the goal stays the same. Students need a clear path from sign-up to finished course, and you need a system that sells without you manually chasing every lead. Problems I fix 🟢 A Kajabi Website that looks unfinished, generic, or hard for visitors to navigate 🟢 A Kajabi Sales Page that doesn't clearly explain the offer or give people a reason to buy 🟢 Modules and lessons that feel disorganized, making students drop off before they finish 🟢 No real funnel. Leads come in but nothing moves them toward enrollment 🟢 Manual busywork like uploading lessons, building offers, and managing contacts that eats up your week 🟢 A Thinkific or LearnWorlds platform that needs better structure or a proper redesign 🟢 Broken links, messy navigation, or a checkout process that loses buyers at the last step 🟢 No clear path from opt-in to purchase, so warm leads go cold before they enroll 🟢 A course that took months to build but still doesn't look like it's worth the price you're charging What I do 🟢 Design and build a complete Kajabi Website, from homepage to course portal to checkout 🟢 Write and design a Kajabi Sales Page that lays out your offer, pricing, and proof clearly 🟢 Organize your curriculum into modules, lessons, quizzes, and downloads that make sense to a student 🟢 Set up the full funnel: opt-in page, email sequence, checkout, and onboarding, all connected 🟢 Handle the ongoing Kajabi admin work: uploads, offers, coupons, contacts, and testing 🟢 Set up or rebuild courses on Thinkific and LearnWorlds when Kajabi isn't the right fit 🟢 Connect payment processing, automations, and email tools so the whole system runs on its own 🟢 Test every link, form, and step in the student journey before you ever launch How I work I start by looking at what you already have, whether that's a half-built Kajabi account or a course that's been live for a year but stalled. From there I map out what's missing: design, structure, or the sales and email system that moves people from interested to enrolled. Then I build it piece by piece, so nothing you launch is disconnected or untested. I've spent years inside Kajabi, Thinkific, and LearnWorlds, so I know where each platform is strong and where it needs a workaround. That means less time explaining what you want and more time getting it built right the first time. I also work comfortably alongside tools like ConvertKit, ActiveCampaign, Stripe, PayPal, and Zapier, so your course platform connects cleanly to whatever else you're already running. A general web designer can make a page look nice. What they miss is how Kajabi works: how offers connect to checkout, how pipelines move a lead through email, how a broken automation quietly kills enrollments without anyone noticing. That's what I focus on, because a course platform only earns its keep when the pages, payments, and follow-up work as one system. Whether you're launching your first course or fixing one that isn't converting, the goal is the same: a Kajabi Website, Kajabi Sales Page, and funnel that work together instead of fighting each other. I keep communication straightforward. You'll know what stage the build is at, what I need from you, and what's coming next, so there are no surprises between kickoff and launch day. I treat your course the way I'd treat my own, which means I'm not handing back a project until every page loads right and every link works. If your course platform feels like it's holding you back instead of helping you sell, send me a message. Tell me what's not working, whether it's the design, the sales page, or the setup, and I'll tell you exactly how I'd fix it and what it would take to get it live. KEYWORDS Kajabi Expert, Kajabi Website Designer, Kajabi Sales Page, Kajabi Funnel Expert, Online Course Creator, Virtual Assistant Kajabi, Thinkific Expert, LearnWorlds Expert, Course Platform Setup, Membership Site Design, Online Course