Hire the Best QA Managers
in Macedonia

🥇 Top 3% on Upwork (Top Rated Plus) 🥇 100% Job Success Rate 🥇 5+ years of experience 🥇 Amazing portfolio showcasing SaaS, web apps, Mobile Apps, AI projects, and so on. 🛠 Expertise in: - Requirement analysis, design review, and test planning for new features - Development and maintenance of test cases for newly implemented features and improvements - Manual Testing (Regression Testing, Smoke Testing, Sanity Testing, Exploratory Testing, Cross Browser Testing, UI/UX Testing) - Performance Testing using JMeter - API Testing with Postman 🏥 Experience with complex systems in industries such as: - Drug design - Medical - Travel - Retail Solutions - Insurance - Parliaments - Various small websites and applications 💻 Skilled in testing desktop, web, and mobile apps across: - Linux, Windows, macOS - Android & iOS 📘 Documentation and User training - Writing User Manuals - Conducting end-user training procedures to enhance user adoption and reduce support requests - Keeping all the test documentation up to date 🛠️Other useful skills: - Python - HTML, CSS, JavaScript (basic) - All LambdaTest features - Selenium IDE - MS Office - WordPress 👥 Adaptable to both team environments and individual work in various project dynamics. ⭐️ Why you should choose me over another freelancer ⭐️ ➡️I am committed to delivering high-quality, professional work, ensuring a positive experience for my clients. My goal is to exceed expectations, leaving clients satisfied with the results and eager to collaborate again in the future. ➡️My passion for testing, coupled with my experience in various systems and platforms, will make an immediate impact on your team. If you have any questions or would like to discuss your project, please feel free to reach out. Let’s work together to ensure your software runs flawlessly! 🚀

Looking for Project Manager to take ownership of the delivery of your projects? You are at the right place, I am Top 1% on Upwork Talent worldwide with 100% Job Success score. Here is what some of my clients say European Upwork Customer: 8 month project "One word: perfect. Violeta managed our international developer team as scrum master. The team was made up from freelancers and all came from different countries. She has a very good feeling for the vibes of a team and how the mood is. She supports the business side as well as the developer side easily since she worked on both sides in her career. We definitely hire her again. She has also very fine eye and therefore took over a partial role in QA." Project-Program Management in complex environments, Implementation of Agile frameworks, Team coaching, deep understanding of businesses operations are all my cup of tea, so please be sure to take a look at my CV below to see exactly what you can expect. BACKGROUND. I have managed projects and programs in Europe, America and Africa, both with small teams and big ones up to 100+ people. I have helped companies to become more efficient improving their operations and by developing procedures and structures for project management and support organizations. I have worked with international teams to successfully deliver projects for clients benefit. I am ready to help you too.

Experienced project manager for print/digital magazines and websites. Skilled client success manager. Leading remote teams of designers and developers. Providing best quality results to our clients. Master in using Asana and making the best organized boards for each project. Experienced in manual QA for top 10 websites in different industries in the USA. Experienced Product Operations: - Upload content to company sites, using CMS - Change sites by implementing visual elements - Maintaining user segments and a/b tests on our sites, based on rules system - Interfacing with multiple departments such as R&D, Content, BIZ-Dev, Studio and Product - Working in an Agile team and Agile environment Good English—writing and speaking Knowledge of HTML and CSS Detail-oriented, meticulous, and very organized Can work in a fast-paced & dynamic working environment Problem-solving abilities I am an experienced quality engineer in the automotive industry for 10 years. EDUCATION: - Front-end developer academy; - Python online Udemy course; - Advanced Excel Udemy course; PROJECTS: - Project manager; - CEO virtual assistant; - Operations assistant; - Quality checks; - Technical assistant; - Data entry (several); - Research (several); - Customer orders and email communication

I am a results-driven Customs Analyst, Logistics Specialist, and Certified English–Macedonian Translator, combining expertise in import–export compliance, international logistics operations, and professional translation services. I help businesses move goods and information accurately across borders — both physically and linguistically. Currently, I work as a Customs Analyst, ensuring compliance with national and international customs regulations, including Free Economic Zone (TIRZ) procedures. My responsibilities include preparing and approving import/export invoices, managing customs declarations, coordinating with freight forwarders and customs authorities, and maintaining complete and audit-ready trade documentation (CMR, EUR.1, CE certificates). In addition, I am a Certified Court Translator (English ↔ Macedonian), providing accurate and culturally precise translations for business, legal, technical, and general documents. My translation work follows high standards of confidentiality, accuracy, and consistency. I also bring strong freight dispatch and logistics coordination experience, having worked with EU and US trucking operations. I have managed load booking, driver coordination, shipment tracking, broker communication, and invoicing using platforms such as TimoCom, LKW, DAT, Sylectus, Amazon Relay, Optimus Tracking, and RTS Pro. What I can help you with: • Import & export customs documentation • Customs compliance support • Trade and shipping documentation (CMR, EUR.1, certificates) • Freight dispatch and logistics coordination • Shipment tracking and broker communication • English ↔ Macedonian translation (certified) • Business and legal document translation • Data entry, document control, and record accuracy I am detail-oriented, reliable, and deadline-driven. Whether you need customs compliance support, logistics coordination, or professional translation, I deliver accurate results and clear communication. Let’s work together to make your operations smoother and your communication seamless.

I’m Kristina, a client-facing Marketing Project Manager who turns “marketing chaos” into clear priorities, shipped deliverables, and clean reporting. On Upwork, I’m Top Rated (4+ years) with a 100% Job Success Score, $250k+ earned, and 80+ clients supported across eCommerce and SaaS. What I do (PM | Marketing Ops | Execution) If you need someone who can manage the work and understand the marketing behind it, you’re in the right place. ------------------------------------------------------------------------ Project Management / Coordination I keep everything moving: timelines, task ownership, stakeholder updates, QA, launch checklists, and “nothing slips” follow-through. Marketing Ops (systems and reporting) I help set up and maintain marketing systems: campaigns, segmentation, automations, newsletter production, and performance reporting so your marketing runs consistently (and you can actually see what’s working). Hands-on digital marketing support When you need execution, I can jump in across website updates/fixes, blog posts, social content, email campaigns, and design/video assets so you’re not juggling five freelancers. ------------------------------------------------------------------------ AI-assisted, trend-aware (without hype) I use AI to move faster without sacrificing quality: research, outlines, content variations, reporting summaries, and QA checklists, all reviewed and finalized by me. I can also build practical workflows (templates, reusable SOPs, and automations with tools like Zapier/Make) so your output stays consistent week to week. ------------------------------------------------------------------------ Common scenarios I help with • You have a strong offer, but execution is inconsistent • Your marketing team is busy and needs a reliable coordinator to keep everything moving • Your CRM/email system is messy or underused • You need one person who can handle website fixes, blogs, social content, and design/video support • You want smarter systems + faster output using AI (without “robot copy”) • You want someone who stays current with trends and platform changes, then turns that into a clear weekly plan ----------------------------------------------------------------------- My process (what it’s like to work with me) Kickoff + access: goals, priorities, timelines, assets, tools Plan + execute: a weekly plan with tasks, owners, deadlines, dependencies Ship + improve: deliver, QA, quick reporting, and optimization based on results I’m proactive, organized, and I’ll tell you what’s happening before you have to ask. ------------------------------------------------------------------------ Tools & platforms Project management: Asana, Trello, Jira, Monday com, ClickUp CRM/Email systems: HubSpot, Zoho CRM, ActiveCampaign, Mailchimp, Klaviyo Web/Analytics: WordPress, Shopify, GA4, Google Search Console Social platforms: Instagram, TikTok, Facebook, LinkedIn, YouTube, X (Twitter), Pinterest Social/Scheduling: Buffer, Hootsuite, Later, Sprout Social (and other schedulers) Design: Canva, Adobe Photoshop, Adobe Illustrator, Figma Video: CapCut (short-form editing workflows) AI + automation: ChatGPT, Gemini, Zapier, Make + templates, prompts, and SOPs I’m also comfortable managing people and outsourced agencies (designers, editors, developers), creating clear tasks, reviewing deliverables, and keeping quality consistent. ------------------------------------------------------------------------ Thanks for taking the time to read this. One last thing… there’s a reason I have a 100% success score on Upwork. I focus on getting it right the first time and if something misses the mark, I’ll make it right. If you’re interested in working together, send me a message with: • your business + offer • what’s currently stuck • your deadline (if any) CET-based and EST/PST friendly. If you’re looking for someone who cares as much about your business as you do, I’d love to chat. Let’s dream big, plan smart, and create something amazing together. Best Kristina

Top Rated Plus | 100% Job Success | $300K+ earned AI-Native Project Manager & QA Engineer I ship projects end-to-end and catch the bugs before your users do. Most PMs hand you a status report. I hand you a shipped release, the test documentation behind it, and a team that didn't fall apart getting there. WHAT I DO Technical Project Management: Scrum, Kanban, or hybrid, matched to what your project actually needs. I own sprint planning end-to-end, keep stakeholders informed when scope shifts, and run cross-functional teams across time zones without things slipping. Quality Assurance: Manual and automated testing, detailed test case documentation, and a genuine obsession with finding edge cases before your users do. I treat QA as a continuous process, not a gate at the end of the sprint. Customer Success & CRM Operations: I've built and led support teams, implemented CRM workflows in Salesforce, HubSpot, Zendesk, and Freshdesk, and handled escalations that needed both technical depth and human communication. Retention, not just resolution. AI Workflows & Prompt Engineering: For the past two years I've been building, testing, and documenting prompt systems for one of the largest AI prompt-engineering brands. I treat prompts the way I treat software: structured, tested, repeatable. If your team is adopting AI and wants someone who ships with it every day, that's me. WHY CLIENTS STAY 133 completed contracts and dozens of long-term, repeat engagements Double Bachelor's degree in Management & Applied Foreign Languages, plus a final-year BSc in Computer Science (Software Engineering). I can talk to your developers, your customers, and your budget owner no translation layer needed. TOOLS I WORK IN Claude, Midjourney, ChatGPT, Zapier/Make | Jira, Asana, ClickUp, Notion | TestRail, Postman, BrowserStack | Salesforce, HubSpot, Zendesk, Freshdesk | Slack, GitHub, Figma and many others! If you need someone who can see a project from the planning doc to the shipped product, and hold it together in between, let's talk.