Hire the Best Risk Management Specialists
in Canada

I am an experienced Project Manager with over 15 years of expertise in managing complex projects. ✅PMP Certified ✅Project Planning and Scheduling both Agile & Waterfall methodologies ✅Budgeting and Cost Control ✅Stakeholder Management ✅Team Leadership and Collaboration ✅Agile and Waterfall Methodologies ✅Remote Teams Management ✅Reliable, Team Centric ✅Human Resource Management My projects have ranged from budgets of $500K to $10M, managing teams of up to 30+ resources. I bring extensive experience in leading complex projects through all phases of the lifecycle, supported by PMP‑certified expertise in Agile and Waterfall delivery, advanced planning, scheduling, budgeting, forecasting, and cost control. I excel at engaging stakeholders across technical and business teams, guiding cross‑functional and remote groups, and coordinating human resources to ensure balanced workloads and strong performance. My approach is reliable, organized, and highly team‑centric, with a focus on proactive risk identification, mitigation planning, issue resolution, and continuous process improvement. I am proficient in Microsoft Project, Azure DevOps, Jira, Trello, Asana, Power BI, and Microsoft 365, ensuring every project is delivered with structure, transparency, and measurable results. I am dedicated to delivering projects on time and within budget while maintaining the client's satisfaction. Let's work together to bring your project to success

Customer Service and Healthcare Support Professional with over 8 years of experience in customer service, team leadership, healthcare administration, and patient support. I hold a Bachelor of Science in Nursing and am currently pursuing Ontario nursing licensure in Canada. I specialize in providing exceptional customer service, handling phone and email support, resolving client concerns, maintaining accurate records, and coordinating administrative tasks efficiently. My background includes working in healthcare settings, hospital administration, call centers, and customer service leadership roles, allowing me to communicate professionally and compassionately with diverse clients. My services include: • Customer Service Support (Phone, Email, and Chat) • Virtual Assistance • Patient Care Coordination • Appointment Scheduling • Data Entry and Documentation • Administrative Support • CRM and Record Management • Client Relations and Follow-up • Healthcare Support Services I am detail-oriented, reliable, organized, and committed to delivering high-quality service while maintaining professionalism and confidentiality. Whether supporting customers, patients, or business operations, I strive to create positive experiences and help organizations achieve their goals. I am available for remote and freelance opportunities and look forward to helping your business succeed.

Over 20 years of experience in Information Risk Management, IT Service Delivery, Information Security Management, IT Audit, and IT Compliance. Currently working in Second line of defense for past 4 years. Technical Skills: Linux, BSD, Windows, Archer, GRC Programs, Security software, etc. Standards: ISO 27001, ISO 27002, NIST CSF, COBIT 5, ITIL, GDPR, SOC2, ISF, Brand, and Reporting guidelines Certifications: CISSP, ISO 27001 LA, OneTrust Privacy Professional, Qualys Policy Compliance Specialist Awards: Information Security Leadership Award by (ISC)2, Client Industries: Financial Services, Regulators, Banks, Insurance, Retail, Software, Consulting, Professional services, Manufacturer, Textile, Telecom, Auto sector, Oil & Gas, Power, Government, Public sector, Defense, Projects: - Several ISO 27001 implementations, certifications, and ongoing compliance - Conducted IT Audit and Risk assessments of over 100 clients in the past ten years. - Developed and implemented several security programs based on NIST CSF, COBIT, ISO 27001, GDPR, and ITIL - Project Management of several technologies such as DLP, MDM, Firewall, IDS, Encryption, Certification programs, Vulnerability Management, Vendor and Client questionnaire, SOC 2, ISO 27001, ISF, COBIT Implementation, IT Governance, etc. - Managed the globally led Cyber Security Acceleration Program having five streams of protection and deployment of 40 Cybersecurity projects in the last five years. - Significantly improved the Information Security Compliance status (annual maturity assessment) of the firm to A. established the local Confidentiality and Privacy office following the global maturity road-maps. - Increased client’s trust heavily by establishing Confidentiality Implementation program & Privacy program on Global Crown Jewel and High-risk clients across different functions and successful ISO 27001 implementation and certification with very few observations. - Significantly improved the firm’s Information Security culture by establishing several consistent awareness programs, security weeks, regular individual status reports of enabling areas and business functions, and regular relationship meetings across all offices with functional leaders/managers and frequent updates local and global leadership.

I’m a CAMS‑certified AML specialist with hands‑on experience completing KYC remediation, EDD reviews, transaction monitoring, sanctions screening, and SAR drafting for fintechs, MSBs, and financial institutions.I’ve delivered [insert your number] AML/KYC projects on Upwork with consistent 5‑star feedback, helping clients reduce backlog, prepare for audits, and strengthen their financial crime controls. What I specialize in: • KYC remediation (retail, business, high‑risk) • Enhanced Due Diligence (PEPs, crypto, MSBs, high‑risk geographies) • Transaction monitoring investigations • SAR drafting & narrative structuring • Sanctions screening (OFAC, UN, EU) • Fintech onboarding & risk scoring Why clients hire me: • CAMS‑certified (globally recognized AML credential) • Fast turnaround for backlog or surge support • Clear, audit‑ready documentation • Experience with multiple AML tools (e.g., ComplyAdvantage, LexisNexis, WorldCheck) If you need help with backlog cleanup, regulatory deadlines, or ongoing AML support, I can step in immediately. Happy to complete a sample review so you can see my approach.

🥇 Fraud & Chargeback Investigation Specialist 📈 9+ Years of Experience Protecting Businesses from Losses ✅ Expert in KYC, EDD, Risk Analysis, Fraud Prevention Models, and Dispute Resolution 🏆 Global Expertise with Major Processors & Banks 🚚 Carrier Claims & Lost Package Recovery I am passionate about safeguarding businesses from the growing challenges of fraud and chargebacks. Over the last nine years, I’ve honed my skills in fraud analysis, preventive strategies, and chargeback management, helping businesses reduce bad debt and scale sustainably. Why Hire Me? 🎯 Proven Expertise: Worked as a specialist for Shopify, Amazon chargeback operations supporting merchants fight & win disputes.. 🔍 Fraud & Dispute Analysis: Analyzing fraud trends and reduce chargeback/Fraud ratios. Deep experience with the full lifecycle of disputes, from rootcause analysis to resolution. 🌍 Global Payments Expertise: Proficient in working with Chase, Stripe, Paypal, American Express, and other processors and issuers. 🚚 Carrier Claims E2E handling of lost, damaged & other delivery carrier claims across 60+ carriers ( USPS, UPS, and FedEx) 🤝 Client Focused: I prioritize transparent communication and tailor solutions to your unique business needs. Skills & Tools I Bring to the Table: Fraud and Risk Modeling Chargeback Ratio Analysis & Reduction Customer Satisfaction & management Data Driven Insights for Prevention Strategies Carrier Claims & Recovery Management (USPS, UPS, FedEx) Whether you’re looking to strengthen your fraud prevention framework, optimize chargeback processes, or scale your operations with peace of mind, I’m here to help. Let’s collaborate and protect your business from unnecessary risks while driving growth.

CISM-certified Microsoft 365 Security Architect specializing in Entra ID, Intune, Defender XDR, and Purview. I secure Microsoft 365 tenants and raise Secure Score to 80%+ fast. Trusted by organizations across Canada and the U.S. 🟦 Most Microsoft 365 tenants sit at a Secure Score between 30–50%, leaving them exposed to avoidable identity, device, and data risks. There is no reason your score should stay that low, with the right configuration, you can reach 80%+ quickly without disrupting users. 🚀 My #1 Service: Secure Score to 80%+ in Under 4 Hours Rapid improvements across Identity, Devices, Apps, and Data: CA hardening, MFA setup, Intune baselines, Defender onboarding, and DLP quick wins. 🔐 Entra ID (Azure AD) • Conditional Access • MFA hardening • Identity Protection (risk mitigation) • PIM / role governance • OAuth app cleanup & Shadow IT reduction 📱 Intune (Endpoint Security) • Device compliance • Security baselines • Autopilot provisioning • MDM/MAM policies • BYOD & corporate device governance 🛡 Defender XDR • Threat investigation • ASR rules & endpoint hardening • Vulnerability exposure management • Alert tuning & noise reduction 🔏 Purview (Data Protection) • DLP policies • Sensitivity labels & encryption • Insider Risk Management • Compliance monitoring & reporting ⚡ High-Value Services • Microsoft 365 tenant hardening • Secure-by-default new tenant setup • Conditional Access & MFA modernization • Intune deployment & baseline configuration • Defender XDR onboarding • Incident response for account compromise, MFA fatigue, inbox rule attacks, OAuth abuse, and endpoint threats Message me anytime for a free 20-minute consultation.