Hire the Best Sales Representatives
in Saint Lucia

I am Monnalyssa George with over 12 years of experience in Sales, Telemarketing, Lead Generation, LinkedIn Outreach, Appointment Setting, Customer Service, Email Management, and Virtual Assistance. I am confident in my ability to deliver exceptional results and become a valuable asset to your team. Here is the task that I can offer to you. -Lead generation -Cold Call -Appointment Setting -Email Marketing -LinkedIn Outreach -secure information -Web research -Data entry -Online research -Basic Human Resource Management -Basic Accounting Applications and Tools, websites I used: ✔Google Sheets ✔Google Docs ✔Microsoft Excel ✔Microsoft Word ✔Zendesk CRM ✔Gorgias ✔MOJO ✔Shopify ✔GoHighLevel ✔ FollowUp Boss ✔Calendy ✔Facebook ✔Instagram ✔Twitter ✔Linkedin My goal is to provide all freelancing services to make your business grow. My clients are my number one priority, and my services prove just how committed I am to their success. Contact me to find and learn more about how I can help you with your project or initiative.

I’m an enthusiastic professional with over 10 years of experience in customer service, cold calling, and customer support, with a proven track record in calculating and distributing Social Security payments. I specialize in translating complex financial information into clear solutions, resolving disputes efficiently, and delivering exceptional service across financial and customer-facing roles. In my role as a Customer Support Representative, I consistently achieved a 95% pass rate on calls, maintained a high-volume dial rate of 300–400 calls per day, and delivered a 70–80% success rate—all while staying on budget and meeting tight deadlines. My ability to perform under pressure and lead by example contributed to my growth into a Team Lead position. I bring a proactive, results-driven mindset and thrive in both independent and team environments. As a patient, empathetic communicator, I resolve challenges effectively while keeping the customer’s experience and organizational goals in focus. I’m passionate about driving outcomes, building trust, and making a meaningful impact through every interaction.

I specialize in optimizing customer onboarding and support processes to enhance engagement and retention. With over 9 years of experience in customer success and operations, I excel in managing high call volumes and ensuring smooth client transitions. My expertise includes virtual support, proactive communication, and CRM system utilization, which drive efficiency and client satisfaction. I help businesses reduce no-shows through structured follow-ups, convert inquiries into loyal clients, and significantly improve the onboarding experience. If you’re looking to elevate your customer service operations and build lasting relationships, I can deliver tailored solutions that align with your goals. Let’s connect and explore how I can support your success.

I help Shopify and ecommerce brands turn customer support into a retention and revenue channel. With 10+ years of experience handling customer interactions across email, live chat, and phone support, I specialize in delivering fast, empathetic, and solution-focused service that increases customer satisfaction and encourages repeat purchases. My experience includes: • Gorgias and Zendesk ticket management • Shopify order support and customer inquiries • Email, chat, and phone support • Refund, return, and exchange management • Customer retention and de-escalation • SLA compliance and quality assurance • Create training material Recent results: • 98% CSAT score • 50+ tickets handled daily • Average response time within 1 hour • Contributed to reducing refunds and improving retention by over $1,500 monthly • Supported ecommerce brands generating $1M+ annually Why clients hire me: ✓ Native English speaker ✓ Fast onboarding and quick adaptation to new tools and workflows ✓ Professional, calm, and customer-first communication If you're looking for a reliable customer support specialist who can represent your brand professionally while improving customer satisfaction and loyalty, I'd be happy to discuss your needs.

Virtual Support Reps is a business process outsourcing company based in The Caribbean that specializes in customer-facing roles. We handle everything from Sales, Order Processing, Order Tracking, Phone Support, Email Handling, Live Chat, and Social Media along with many other responsibilities and solutions. Being based in the Caribbean the customer service cost will be dramatically less. We alleviate the burden of hiring, recruiting, training, and management by providing a 'managed service' model, which allows you to scale your business and stay focused on the results while we handle the day-to-day operations for customer support. Your campaign will be assigned an Implementations Manager, Team Lead, Quality Assurance Analyst, and a Training Specialist at no additional costs to you. All of our agents have over 3+ years of Call Center experience and have both excellent verbal and written communication. Our agents have worked with the likes of Vrbo.com, Hello Landing, Samsung and Lensdirect.com

I am an enthusiastic, passionate individual who applies 100% of herself to any job or task placed in front of me. I have experience as a customer service and sales agent with over 6 years in the field. I specialize as a phone, chat and email agent when it pertains to customer service, appointment setting and sales. I am also well versed in the most used CMR’s such as Sales force and Hubspot.