Hire the Best Salesforce Experts
in Venezuela

Hi, I'm Fernando With experience in administrative assistance, marketing, and sales. I'm a proactive, committed, and responsible professional, always eager to learn and be excellent. I'm focused on providing solutions and optimizing situations. I'm committed to understanding your business needs and tailoring my approach to deliver solutions that meet your requirements. As a student in electronic engineering, I worked as a scholarship holder, gaining valuable experience in administrative work and developing my skills in both administration and technology. I've also gained experience in sales with food and nutritional supplements, working hard to provide excellent service. These experiences have given me skills and knowledge that will be beneficial to any job. I am always up for a challenge, and I'm confident that my skills and experience can help your business reach its goals. I'm reliable, experienced, and focused on meeting your needs, and I would be honored to discuss your project with you. I'm eager to apply my talents to your company and make a positive impact.

If your Shopify, HubSpot CMS, or WordPress site is slow, hard to update, buggy, or too dependent on developers, I can help you fix the real problem without adding more technical mess. I work with agencies, ecommerce brands, and marketing teams that need reliable development beyond basic content edits: clean implementation, troubleshooting, performance improvements, reusable modules, flexible templates, and CMS/ecommerce structures their team can actually manage. I bring 13+ years of hands-on web development experience and 8,800+ hours on Upwork across Shopify, HubSpot CMS, WordPress, and WooCommerce projects for US-based agencies and ecommerce brands. Common projects I can help with: - Shopify theme improvements, custom sections, templates, product page updates, metafields/metaobjects, and product-related functionality - HubSpot CMS modules, HubL/HubDB components, landing pages, blog/resource templates, and dynamic front-end builds - WordPress and WooCommerce fixes, custom implementation, reusable content components, and theme/plugin adjustments - Performance improvements, Core Web Vitals cleanup, image/media optimization, and front-end technical fixes - Technical SEO implementation across templates, content structure, metadata, schema, and internal linking support - Debugging complex layout, responsive, UI, JavaScript, Liquid, HubL, PHP, and CSS issues - Ongoing support for launches, site updates, production fixes, and improvements inside existing codebases I’m used to working inside active client projects, existing codebases, and fast-moving environments where quality, clarity, and reliability matter. I can jump into a project, identify what needs to be fixed or improved, and move it forward efficiently. I also use AI-assisted workflows where appropriate to speed up research, troubleshooting, and implementation, while keeping quality control and technical decisions grounded in hands-on development experience. If you’re looking for a developer who can contribute quickly and solve real technical problems across Shopify, HubSpot, and WordPress, let’s talk.

I can take care of time-consuming tasks for you, now you'll have the opportunity to dedicate more time to the activities you truly enjoy!💪🏽 I’m a Rising Talent freelancer with 5+ 𝘆𝗲𝗮𝗿𝘀 of experience, 3 𝗷𝗼𝗯𝘀 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱, and 3,400+ 𝗨𝗽𝘄𝗼𝗿𝗸 𝗵𝗼𝘂𝗿𝘀 logged, delivering high-volume, error-free work on time, every time. If you are a founder, startup, or growing team struggling with customer support, disorganized operations, or overwhelming workloads, I step in to bring structure, clarity, and execution. 🔧 How I help you: Manage high-volume customer support (email, chat, CRM) Organize inboxes, calendars, and internal communication Coordinate projects and ensure deadlines are met Clean, structure, and maintain your data and CRM systems Improve workflows to reduce manual work and inefficiencies 📊 What makes me different: Experience managing large remote teams and daily operations Proven ability to meet strict SLAs and performance targets Strong background in data quality, reporting, and process optimization Ability to work in fast-paced environments without losing structure 💼 Tools I work with: HubSpot, Salesforce, Zoho, Gmail, Outlook, Slack, Asana, ClickUp, Notion, Zapier, Google Sheets, Excel These are the list of skills that I possess👇: - Proficient with Spreadsheets, MS Excel and MS Word - Expert in Amazon product sourcing and listing - Proficient with Shopify (processing orders and product listing, updating product listing) - Establishes the priority of completing tasks and inputs - Processes data at a faster speed and pace - Capable of capturing, compressing, and converting files right on time - Calendar Management with Google Calendar Services I offer: Customer Support Virtual Assistant Executive Assistant CRM Management Data Entry Project Coordination Operations Management Email Support Live Chat Support HubSpot Salesforce Google Sheets Process Improvement Administrative Support 👉 Click "Invite" and let’s simplify your operations.

I help B2B companies scale their revenue by turnings cold/warm leads into qualified meetings on your calendar. As an Outbound Specialist, I combine strategic appointment setting with high-stakes inbox management and technical deliverability to ensure your campaigns actually reach decision-makers. My focus is on system scalability, data integrity, and flawless execution. Whether it's managing high-volume B2B inboxes or mastering complex objection handling, I ensure zero lead leakage. Expertise and Core Services Technical Infrastructure & Deliverability: Expert management of domain activation across Azure, Microsoft 365, and Outlook ecosystems. I specialize in SPF, DKIM, and DMARC protocols to maintain high deliverability rates. Lead & Appointment Setting: Professional handling of high-volume B2B outreach, optimizing lead-to-meeting workflows, and booking qualified discovery calls. Tech Stack Mastery: Advanced proficiency in GoHighLevel, Instantly, Smartlead, Apollo, HubSpot, and Salesforce. Bilingual Communication: Fully bilingual in English and Spanish with expertise in professional outreach for diverse global markets. Let's scale your growth operations with technical precision.

I’ve been helping business owners throughout the years to focus more on their business growth and to worry less about administrative and operational tasks by building systems and processes that can manage the most relevant info according to their business goals.

🎯 Need an efficient and detail-oriented Virtual Assistant? Look no further! I am a dedicated Virtual Assistant and Customer Support Specialist with experience, providing top-tier administrative and customer service solutions to businesses worldwide. Fluent in multiple languages, I ensure seamless communication with your global clients while managing daily tasks with precision and efficiency. Skills & Tools I Use 🔹 Inbox & email management (Gmail, Outlook, etc.) 🔹 Multilingual customer support (English, Spanish, etc.) 🔹 CRM systems: [Example: Zendesk, HubSpot, Salesforce] 🔹 Scheduling & calendar management (Google Calendar, Calendly) 🔹 Administrative support & data management 🔹 Automation tools (Zapier, Asana, Trello) Services I Offer 📌 Email filtering & organization 📌 Multilingual customer service via email & chat 📌 Scheduling and appointment coordination 📌 Responding to inquiries & following up with clients 📌 Data entry, reports, and administrative assistance "Marco is sharp and reliable. It is a pleasure to work with him, and communication is easy. He is equally proficient with technical and non-technical tasks. Most of the work he does on this project involves Excel spreadsheets, PowerPoint presentations, and emails. He is organized and proposes helpful ideas and solutions." – Satisfied Upwork Client 📩 Ready to streamline your business operations? Let’s connect! Send me a message to discuss how I can help you optimize customer service and admin tasks.