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🏆 18 Years in Cloud & Enterprise Tech | Currently @ AWS in GenAI Partnerships 🏆 💼 Production AI Systems Built on AWS Bedrock, Claude, n8n, Make, Zapier & GHL💼 ⚡ Working Automation in Week One. Real Results in Week Two. Not a 6-Month Project 🚀 Send me an invite or message, I'll give you a free Loom audit showing exactly how I'd automate your biggest time drain. That's my promise. I help SMBs replace manual, repetitive work with AI agents and automated workflows that actually run in production. Whether you're losing revenue to missed calls, watching senior staff chase documents, or trying to make AI do real work in your business, I build systems that drive output and ROI, not slick demos that fall over in week two. Automation that performs. I build production AI and workflow systems across n8n, Make, Zapier, and AWS serverless. Proper error handling, monitoring, and a focus on the operational metrics that actually move your bottom line response times, no-show rates, conversion, revenue recovered. Architecture that scales. Most "AI automation experts" learned this stuff last year. I've spent 18 years across cloud ecosystems and currently work at AWS in GenAI partnerships. Same engineering rigor, applied to WhatsApp bots, lead pipelines, and the glue code holding your stack together. Build it right, build it once. Full-stack automation. Scoping, architecture, build, deployment, handover, each stage needs different thinking. I design systems end-to-end that move work through your business, from inbound lead to qualified meeting, from missed call to recovered revenue, not just one-off Zaps that break the moment something changes upstream. Data-driven delivery. I track throughput, response times, API costs, error rates, and ROI on every automation I ship. You get clear reporting showing what's working, what's not, and what we're doing about it. You own everything built code, workflows, and infrastructure. HAPPY CLIENTS: ⭐⭐⭐⭐⭐ "We were losing 30-40% of inbound leads because no one picked up after hours. Rajiv built a WhatsApp bot on n8n that responds within 90 seconds, qualifies the lead, and books them straight into our calendar. We recovered $14k in revenue in the first month alone. What impressed me most was that he set up monitoring from day one - I get a weekly report showing response times, conversion rates, and any errors. It's been running clean for four months without us touching it." - Operations Director, Allied Group, Australia ⭐⭐⭐⭐⭐ "Our onboarding process was a nightmare - consultants chasing clients for documents over email for weeks. Rajiv scoped the whole thing in one call, built an end-to-end workflow in Make that sends reminders, tracks what's outstanding, and escalates to the right person automatically. He also handed over documentation and trained our team properly. No black box. We cut onboarding time from 18 days to 4. If you want someone who builds it right and then leaves you owning it, hire this guy." - Managing Partner, Meridian Consulting, UK ⭐⭐⭐⭐⭐ "We had a pile of unstructured customer feedback across email, Intercom, and Google reviews that nobody had time to read. Rajiv built a Claude-powered classification and summarisation pipeline on AWS Bedrock and Lambda that processes everything nightly and pushes a digest into Notion. What set him apart was his AWS depth - he architected it to be genuinely cost-efficient at scale, not just a proof of concept. He also flagged three edge cases we hadn't thought of before we even started building. Would absolutely bring him back." - Head of Product, SaaS startup, Canada ⭐⭐⭐⭐⭐ "I'd tried two other automation freelancers before Rajiv. Both built things that broke within weeks and then disappeared. Rajiv rebuilt our entire outbound pipeline - Apollo enrichment, Instantly sequencing, CRM sync, the lot and it's been running without issues for six months. He tracks open rates, reply rates, and bounce rates and flagged a deliverability issue before it tanked our domain. Exactly what he promised." - Founder, Agency USA CORE SKILLS: AI Automation, AI Agents, AI Implementation, AI Agent Development, AI Chatbot, AI Bot, AI Classifier, Artificial Intelligence, Claude, ChatGPT, Gemini, OpenAI API, ChatGPT API, Anthropic, AWS Bedrock, AWS Lambda, API Gateway, EventBridge, S3, Marketing Automation, Business Process Automation, Workflow Automation, CRM Automation, Email Automation, Task Automation, Omnichannel Automation, Lead Management Automation, n8n, Zapier, Make, Python, JavaScript, Node.js, Java, Google Apps Script, JSON, API Integration, Application Integration, WhatsApp Business API, Missed Call Recovery, No-Show Reduction, Lead Response Automation, Document Collection Workflows, Interview Scheduling, Cold Outreach Infrastructure, Lead Generation, Lead Qualification, Apollo, Apify, Instantly, HubSpot, Salesforce, Pipedrive, HighLevel, Notion, Google Sheets, Data Scraping, Dashboard, DevOps, Scripting, Facebook Graph API, Architecture

Hi, Thanks for checking my profile. I am a data freelance. Efficient, adaptive and self-motivated. I'm used to learn quickly and strive for high professional standard. Currently finishing my mathematical studies and interning at Tesla within the global trade team. Over the past year, I’ve built my freelance business by delivering reliable data extraction tools. As I enter my professional career, I believe in absolute transparency and reliability. With the summer months here, I am actively expanding my business. I am looking for both short and long-term projects to help streamline your data pipelines. My Specialties - Web Scraping: Bypassing traditional scraper limitations by integrating LLMs (Gemini, OpenAI) with Python and Playwright to extract and structure messy data from highly complex websites. - Data Engineering & Pipelines: Building automated systems to gather, clean, and format massive datasets (e.g., generating 20,000+ verified B2B leads from non-standardized directories). - Workflow Automation: Writing custom Python scripts to eliminate manual data entry, saving your team hours of tedious work. If you are looking for a freelancer who can scale, I am eager to grow with you. My Tech Stack Languages & Databases: Python, SQL Web Scraping & Automation: Playwright, BeautifulSoup, Selenium Data & AI: Pandas, NumPy, OpenAI API, Gemini API I focus on building long-term partnerships with agencies and businesses that need ongoing data infrastructure. Send me a message today, and let's discuss how we can streamline your data operations this month!

With over 10 years of IT support in large corporate environments, I have consistently demonstrated my ability to deliver high-quality support and solutions. Strengths and Skills: Extensive IT Support Knowledge: Over a decade of experience in providing comprehensive IT support to large user bases. Customer Support: Proven ability to address and resolve technical issues promptly, ensuring high customer satisfaction. Team Collaboration: Effective team player with experience in working on major migration projects, ensuring seamless transitions. Problem Solving: Known for my exceptional problem-solving skills and a passion for tackling complex technical challenges. Adaptability: Based in the Netherlands but flexible and ready to travel for work-related assignments. Accomplishments: Contributed to successful large-scale migration projects, enhancing overall IT infrastructure efficiency. Known as a computer enthousiast and a dedicated problem solver, always striving for the best solutions. Personal Attributes: Hardworking and Dedicated: Committed to going the extra mile to ensure smooth IT operations. Team-Oriented: Strong collaboration skills, working effectively with colleagues to achieve common goals. I am eager to leverage my extensive experience and skills to contribute to the success of your organization.

I help replace manual processes with AI-powered automation systems that save time, reduce operational friction, and scale without adding complexity. I design and build production-grade workflows using n8n, APIs, databases, and LLMs. Over the past years, I’ve built and implemented: • Fully automated content & publishing systems • AI-assisted decision-support workflows • CRM and outreach automation engines • Structured data pipelines connecting multiple systems • Internal automation frameworks for scaling operations My background as a founder means I think in terms of ownership, scalability, edge cases, and real-world constraints. Typical projects I work on: • End-to-end workflow design in n8n • API integrations and system orchestration • AI-assisted routing, analysis, and reporting • Data structuring (Airtable, custom logic, ETL) • Turning messy business processes into clear, maintainable systems If you need someone who understands both business strategy and hands-on execution, I’d be happy to help you design systems that actually run reliably in production.

Welcome, and thank you for visiting my profile! With over 12 years of customer support experience and 6+ years freelancing in health and tech, I help businesses delight their customers, optimise support processes, and enable teams to succeed, all with a calm, attentive, and solution-focused approach. I’ve had the pleasure of supporting clients and their customers toward healthier lifestyles and smoother operations, delivering results they can rely on. From guiding VIP and standard clients to training support agents in escalation handling, problem-solving, and effective communication, I focus on creating efficient, high-quality support experiences that drive growth, retention, and satisfaction. Whether you need hands-on customer support, team coaching, or strategic process improvements, I bring experience, reliability, and a thoughtful approach to help your business thrive. Services I Offer *Customer Support & Service Delivery: Email, chat, social media, and live call support with a focus on client satisfaction and retention. *Agent Enablement & Training: Coaching support teams in escalation handling, problem-solving, and clear communication. *Process Optimisation & Strategy: Streamlining support workflows, KPIs, SLAs, and multi-channel operations to drive efficiency and growth. *Client Guidance & Consultation: Advising on support strategies, customer engagement, and business process improvements. *Health & Lifestyle Support: Assisting clients and their customers with nutrition guidance, wellness programs, and healthy-lifestyle solutions (specifically for health-sector clients). Tools & Platforms I Use ༶CRM platforms: HubSpot, Zoho, Odoo ༶Ticketing Support: Freshdesk, Zendesk, HelpScout, FrontApp ༶Communication tools: Slack, Zoom, Skype, WhatsApp, Telegram, Loom, Discord, internal messaging and video conferencing tools ༶Project management: Asana, Atlassian, Monday, Microsoft 365, GSuite, Nenflow ༶Creation tools: Canva, CapCut, Figma ༶E-commerce & fulfilment platforms: Shopify, Magento, MCS Fulfilment, WordPress ༶Tourism & booking systems: Amadeus, AITA training, Global Collect, Airbnb, Expedia, Booking, Tripadvisor ༶Sales & VoIP tools: Voys, Zoiper5, Switchboard ༶Social media platforms: Instagram, Facebook, TikTok, LinkedIn (for customer support, engagement, and brand communication) How I Work I provide hands-on, reliable support with a focus on results and efficiency. I combine technical expertise with a calm, thoughtful approach to guide clients and their teams toward success. For projects involving sales or outreach, I offer tailored, scope-based pricing that covers research, outreach, follow-ups, and reporting. Why Work With Me I bring a combination of experience, reliability, and a client-focused mindset. My goal is to make your support operations seamless, your customers happier, and your teams empowered. I’m here to help your business thrive. I’m looking forward to meeting you and your customers! Maria

With over a decade of hands-on experience managing Microsoft 365 environments, I specialize in empowering businesses through secure, scalable, and efficient cloud solutions. I’m Microsoft certified, bringing deep knowledge of security, compliance, and identity expertise to every project. Whether you're migrating to Microsoft 365, optimizing Teams for collaboration, or tightening security across your tenant, I deliver results that align with your business goals. Skills: - Microsoft 365 Administration: Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure AD - Security & Compliance, Conditional Access, MFA, DLP, Information Protection - User & License Management: Streamlined onboarding/offboarding, license optimization - Automation & Scripting: PowerShell for bulk operations, reporting, and policy enforcement - Migration Projects: Email and data migrations from on-prem or other platforms - Governance & Best Practices: Policy creation, documentation, and training Why Work With Me? - Proven track record supporting organizations from startups to enterprises - Clear communication, proactive problem-solving, and reliable delivery - Passionate about helping clients get the most out of Microsoft 365 Let’s make your Microsoft 365 environment work smarter, not harder.