Hire the Best Support Freelancers
in Ukraine

As a seasoned Top Rated freelancer, I’m eager to offer services such as: - Data Analysis, Visualization, and Data management (Excel/Sheets, Tableau, SQL, Python) - E-commerce and Amazon operations support (I know this industry A to Z from hands-on experience) - Project management, team organization & leadership (Agile, Kanban, Waterfall) - Process development & documentation (SOPs, playbooks, workflows) - Data entry and data organization I bring over 5 years of experience in B2B e-commerce, customer support management, and project delivery, where I led cross-functional teams, implemented new processes, improved KPIs, and worked on strategic initiatives like account verification and procurement partnerships. I combine strong technical familiarity with a people-first approach, ensuring clear communication, proactive problem-solving, and collaborative delivery. I’m highly motivated, adaptable, and committed to delivering real value to every client I work with.

Hello, I'm Myron, a freelancer with expertise in Data Entry, Manual QA, Admin Support I possess a traits set that enables me to organize data accurately, manage schedules, and be cautious and conscientious. In my work, on the one hand I am proficient in using various software and tools to enter and manage data and manual testing projects, on the other hand I'm hardy and hardworking person, able to perform monotonous work. I am a reliable, detail-oriented, and organized individual who can work well under pressure and meet deadlines. I am dedicated to providing high-quality work that exceeds my client's expectations. Let's work together to achieve your business goals. Thank you for considering my profile.

I am an Agile Project manager and Business Analyst with 3+ years of experience in delivering of IT products and managing IT teams with main focus on DACH region. My main goal is to ensure, that projects are completed on time, within budget, and meet the desired quality standards. I work as a bridge between business stakeholders and IT, driving improvements in technology usage to support the organisation's success and growth. I can help your business with following tasks: -Planning project goals, milestones, schedules, and resources. -Managing budgets and timelines for IT projects. -Coordinating and delegating tasks to cross-functional teams including developers, testers, and IT staff. -Monitoring project progress and performance using project management tools. -Communicating project status, risks, and outcomes to stakeholders and senior management. -Leading meetings and maintaining team collaboration. -Assessing risks and implementing mitigation strategies. -Ensuring projects align with business objectives and technology strategy. In addition to that I can help you with testing of the software (QA) and management of the software requirements (BA): -Elicitation, gathering of the technical requirements from stakeholders -Translating business requirements into technical specifications for IT development teams (User Stories, Use Cases, preparing of the diagrams and sketches) -User Acceptance Testing of the implemented features Tools: Jira, Confluence, Asana, Trello, Click Up, draw io. I can also provide technical support to customers by diagnosing and resolving hardware, software, and network issues in a timely and efficient manner. I am able to act as the first point of contact for users, ensuring a high level of customer satisfaction through clear communication and problem-solving skills. My key responsibilities and achievements: Responded to customer inquiries via phone, email, and ticketing systems Troubleshot issues related to operating systems, applications, and devices Logged, tracked, and managed incidents using ticketing tools (e.g., Jira) Escalated complex technical issues to higher-level support teams when necessary Assisted users with account setup, password resets, and access management Provided step-by-step guidance to non-technical users Maintained documentation and knowledge base articles, prepared written user manuals Ensured adherence to SLA (Service Level Agreements) Collaborated with internal teams to improve support processes Provided demos and learning sessions for new users

🏆 𝗗𝗢 𝗬𝗢𝗨 𝗪𝗔𝗡𝗧 𝗕𝗥𝗔𝗡𝗗𝗘𝗗 𝗖𝗢𝗩𝗘𝗥𝗦 𝗔𝗡𝗗 𝗚𝗥𝗔𝗣𝗛𝗜𝗖𝗦 𝗧𝗛𝗔𝗧 𝗣𝗢𝗦𝗜𝗧𝗜𝗢𝗡 𝗬𝗢𝗨𝗥 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗔𝗦 𝗔 𝗡𝗜𝗖𝗛𝗘 𝗟𝗘𝗔𝗗𝗘𝗥 — 𝗡𝗢𝗧 𝗝𝗨𝗦𝗧 𝗔𝗡𝗢𝗧𝗛𝗘𝗥 𝗦𝗘𝗟𝗟𝗘𝗥? 🚀 I am an Ad Creative Designer specializing in high-performance visual assets for E-commerce, SaaS, B2B, and DTC brands. I build 100% custom, scroll-stopping advertising imagery from scratch designed to lower your CPA and maximize your ROAS. No templates—only data-driven, strategic design. 🏆 Why I am the right partner for your growth: - Top-Rated Plus Status: Ranked among the top 3% of talent on Upwork. - 10,000+ Ad Creatives Created: Vast experience across 50+ niches. - Performance-Focused: 5+ years of expertise in driving CTR above 5%. What I do: - Meta ad creatives - Instagram ad creative sets (Stories, Reels, Feed) - LinkedIn ad creative design - Google ad creative (Responsive banners) - Shopify & Amazon ad creative banners - Display ad creative sets (PMax) ⭐️ Also, I help you: ✅ Prepare your visual assets for launches and sales ✅ Highlight your offers with clear, eye-catching graphics ✅ Keep brand consistency across all materials And help with problems like: 🚫 Your designs getting lost among competitors 🚫 Designers who don't think like marketers 🚫 Visuals that burn budget without results 💎 Why Clients Choose Me - Unlimited revisions — I refine every detail until you’re 100% happy with the result - Marketing-Driven Design: Every asset is built to attract attention using psychological triggers. - Full Platform Optimization: All sizes included (1:1, 9:16, 16:9, etc.). - Source Files Included: Clean, organized files in Figma or Adobe Photoshop. - Data-Driven Strategy: I don't just "design"—I create assets that solve business problems. ⚡️ Delivery Time: 24 hours turnaround After we finish a project, I'll offer 14 days of free support to ensure everything runs smoothly. Just contact me once it's live to let me know. ⭐️ My Process: - Discovery: Business, Target Audience & Competitor Research - Creative Briefing - Concept Design (2 visual options) - Client Feedback & Finalization - Ad Scaling & Handoff (all sizes + Figma) As a full-time freelancer, I'm available throughout the day and can respond within 30 minutes. If you're looking to boost engagement with standout visuals for Facebook, Instagram, Google, or LinkedIn — let's start a conversation! 📩 𝗖𝗹𝗶𝗰𝗸 𝗼𝗻 𝘁𝗵𝗲 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗯𝘂𝘁𝘁𝗼𝗻, 𝘀𝗲𝗻𝗱 𝗺𝗲 𝘆𝗼𝘂𝗿 𝗿𝗲𝗾𝘂𝗲𝘀𝘁, 𝗮𝗻𝗱 𝗜'𝗹𝗹 𝘁𝗮𝗸𝗲 𝗶𝘁 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲𝗿𝗲. Thanks for your consideration. Ad Creative Design, Banner Design, Web Banner Design, Social Media Banner, Figma, Display Ads, Adobe Photoshop, Google Ads Banners, Facebook Ads Design, Instagram Ads Design, YouTube Banner, LinkedIn Banner, Ad Creative Design, Promotional Banner, Adobe Illustrator Updated: 13 April 2026

My career as a customer service representative started at a European booking platform, where we achieved great results and provided our customers with an amazing experience. I have also worked with a large number of online stores. I thoroughly understand how dropshipping works and can handle Shopify and PayPal disputes/chargebacks. I have extensive experience with Zendesk, Shopify, PayPal, and AliExpress. I can say with confidence that providing superb customer service and turning even the most upset customer into a happy repeat buyer is my passion. My main credo is: “If a job is worth doing, it’s worth doing right.” I am always attentive to detail, and nothing can stop me from achieving the highest level of customer satisfaction that your customers deserve. My extensive experience in customer service will definitely contribute to the overall success of your project, so please consider hiring me, and let's take your customer service to the next level! Skills and Experience Summary: • More than three years of customer support experience, enabling me to understand and meet customer needs effectively. • Proficiency in working with dropshipping stores, Zendesk, and Shopify, ensuring seamless customer interactions. • Expertise in resolving Shopify chargebacks and PayPal disputes, safeguarding both customer satisfaction and business financial health. • Experience training new employees, equipping me with the skills to onboard and develop a strong customer support team. • Effective communication with suppliers, tracking orders, processing replacements and refunds, and managing order modifications. • Ability to handle social media comments and engage with customers, bolstering brand image and satisfaction.

I help businesses look clear, professional, and ready for growth through strong brand identity and polished marketing design. Whether you need a logo system, brand guidelines, a pitch deck, a PDF, or ad creatives, I create visuals that are not only attractive, but structured and practical for real business use. Over the past few years, I’ve helped 80+ businesses build professional visual identities that support marketing, sales, and brand consistency. My services include: • Strategic logo design • Full logo systems • Brand guidelines and visual identity kits • PDFs, presentations, one-pagers, and brand books • Ad creatives and marketing visuals • Organized source files and structured final delivery My approach: • Clear positioning before design • Thoughtful concept development • Scalable systems, not random visuals • Consistent support as your business grows I care about clean structure, strong typography, and professional execution, so your brand feels reliable, cohesive, and ready to use across every touchpoint. If you’re building a serious business and need a designer who can support both branding and marketing materials, let’s talk.