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I have a background in IT support and server administration, working in customer-facing environments where I helped users troubleshoot issues and maintain reliable systems. I also have experience working in Identity and Access Management (IAM), including tools like Okta, Keycloak, Microsoft Entra ID  where I supported user access, account management, and security-related processes. In addition, I have hands-on experience with Windows Server environments and a growing focus on Linux system administration and DevOps. My skills include: • Windows Server administration (user management, troubleshooting, and system maintenance) • Active Directory and Group Policy Management • Virtualization technologies (VMware, Hyper-V, Proxmox, KVM, VirtualBox) • Microsoft 365 Administration and Microsoft Entra ID • Identity and Access Management (IAM) – Okta, Keycloak, Microsoft Entra ID • User access provisioning, de-provisioning, and role management • Linux system administration (Ubuntu, command-line operations, users, permissions) • Security monitoring and threat detection using Wazuh • Infrastructure monitoring with Grafana and Prometheus • Reverse proxy and SSL management using Nginx Proxy Manager • DNS, CDN, and security services with Cloudflare • Automation using Bash and Ansible • Docker containerization and Git version control • Kubernetes and cloud-native technologies • Network administration and troubleshooting • System security, access control, SSH, and security hardening • Technical support and server troubleshooting I am currently expanding my skills in Linux and DevOps, while maintaining a strong focus on system security and identity management. I am open to system administration, network administration, IT Support, IAM-related tasks, Cybersecurity and Linux or DevOps work, and I am committed to delivering reliable and secure solutions.

Top Rated | 100% Job Success | 11+ Years of IT Excellence Need a reliable IT partner who solves problems fast, communicates clearly, and delivers measurable results? That’s exactly what I do. I’m an experienced IT Support Specialist & System Administrator with a proven track record of helping businesses streamline operations, boost performance, and strengthen security across multi-platform environments. What I Bring to Your Team: End-to-End IT Support: Troubleshooting, helpdesk ticketing, and remote support (Windows, macOS, Linux) System Administration: Windows Server (2008–2019), Active Directory (GPO, Users & Groups), DNS/DHCP, SAN/NAS setup, backup & recovery Cloud Administration: Office 365, Google Workspace, AWS, Azure Security & Compliance: Endpoint protection, VPN configuration, SSL, firewall management Automation: PowerShell, Bash, n8n, Zapier, AI-based workflows to save time and reduce errors E-commerce & Web Platforms: Shopify user/app management, WordPress security, domain & SSL setup Documentation & SOPs: Clear, actionable process guides for internal teams HR Support: Helping HR with technical hiring for multiple positions Recent Client Wins: ✔ Migrated 200+ webmail accounts to Office 365 with zero downtime ✔ Reduced website load time from 9.2s to 2.8s, improving Google Ads ROAS from 8.4 to 16+ ✔ Achieved first-page Google SEO rankings with top keywords in single digits ✔ Set up full IT infrastructure for a multi-location business, including backups, security policies, and remote access systems I combine deep technical knowledge with clear, proactive communication to ensure you always know the project status and next steps. Let’s connect and discuss how I can make your IT systems faster, safer, and more efficient.

With over 25 years of experience in IT management and systems engineering, I specialize in designing, implementing, and optimizing IT infrastructures that are secure, scalable, and aligned with business goals. I bring a strategic mindset and hands-on expertise across a wide range of technologies. Whether you need to modernize your infrastructure, secure your systems, or lead a complex IT project from planning to execution, I offer a proven track record of delivering results on time and within budget. I’ve led cross-functional teams, managed global deployments, and supported mission-critical environments across various industries. Let’s connect if you're looking for a seasoned IT professional!

Hi, I'm Faraz Ahmad, a Microsoft & Google Certified IT Support Specialist, IBM Cybersecurity Specialist, Apple Support Specialist, Professional Google Workspace Administrator, Cloud & Infrastructure Engineer, and Email Deliverability Expert with 20+ years of enterprise IT experience. I specialize in diagnosing and resolving complex IT, network, server, email, and web hosting issues. Whether you're experiencing email delivery failures, DNS problems, website downtime, server issues, or network connectivity problems, I provide fast, reliable, and permanent solutions. I have extensive experience managing enterprise IT environments supporting 24,000+ users, where security, uptime, and business continuity are critical. My Core Expertise Google Workspace & Microsoft 365 • Google Workspace Super Admin • Microsoft 365 Administration • Email migration and tenant setup • User, group, and license management • Security and compliance • Outlook configuration Email Deliverability & DNS • Fix emails going to Spam or Junk • SPF, DKIM & DMARC setup and troubleshooting • MX, TXT, CNAME, A & NS records • Domain verification • Email routing and authentication • Google Workspace, Microsoft 365, Zoho, cPanel Email, Hostinger Mail Domain, DNS & Web Hosting • Cloudflare, GoDaddy, Namecheap, Hostinger • cPanel & WHM administration • Domain transfers • DNS troubleshooting • SSL installation • Website migrations WordPress & Website Support • WordPress installation and migration • Website recovery • Malware cleanup • Performance optimization • Security hardening • Website troubleshooting Network & Systems Administration • LAN/WAN design and troubleshooting • Routers, Switches & VLANs • VPN configuration • DNS architecture • Network optimization • Firewall troubleshooting Server & Virtualization • Windows Server Administration • Active Directory & Azure AD • VMware ESXi • Microsoft Hyper-V • VirtualBox • Server performance tuning • Disaster recovery IT Helpdesk & Remote Support • Tier 1, Tier 2 & Tier 3 Technical Support • Windows troubleshooting • Software installation • Hardware diagnostics • Remote desktop support • Performance optimization Backup & Data Recovery • File recovery • System recovery • Backup solutions • Disaster recovery planning Platforms & Tools Google Workspace • Microsoft 365 • Active Directory • Azure AD • Cloudflare • cPanel • WHM • VMware ESXi • Hyper-V • GoDaddy • Namecheap • Hostinger • Jira • Zendesk • ServiceNow • TeamViewer • AnyDesk I pride myself on delivering accurate diagnoses, efficient troubleshooting, and long-term solutions rather than temporary fixes. My goal is to minimize downtime, improve security, and keep your IT infrastructure running smoothly. If you're looking for a dependable IT professional who communicates clearly and resolves issues efficiently, I'd be happy to help.

👈👈 Click "View Profile" on the left to see my other specialized profiles! 👈👈 With 12+ years of experience, I specialize in Windows, Linux, Network & Virtualization including VMware, Hyper-v, Proxmox and enterprise IT management to deliver secure, high-performance, and scalable infrastructures. 💻 Services that, I Provide: 1️⃣ Windows Server & Active Directory Management 🔹 Active Directory installation, Group Policies, and Trust Relationships 🔹 Windows Server (2012, 2016, 2019, 2022) – Setup, Configuration & Management 🔹 Failover Clustering for High Availability & Disaster Recovery 🔹 DNS & DHCP – Installation, Configuration & Troubleshooting 🔹 File Server & Print Server Deployment & Optimization 🔹 PowerShell Scripting for Automation & Task Optimization 🔹 Microsoft Exchange Server Administration 🔹 Exchange Server – Installation, Migration & Maintenance (2013, 2016, 2019) 🔹 Public Key Infrastructure (PKI) & Certificate Services Administration 🔹 Active Directory Certificate Services (AD CS) – Deployment & Management 🔹 SSL/TLS Configuration for Secure Communications 🔹 Windows Print Server – Installation & Configuration 2️⃣ Linux & Web Server Administration 🔹 Linux Administration – RHEL, Ubuntu, Debian, CentOS 🔹 User & Group Management – Permissions, ACLs & Access Control 🔹 Package Management – Yum, APT, DNF & Zypper 🔹 Web Servers – NGINX, Apache, IHS, OHS (Proxy & SSL Configuration) 🔹 Middleware – Tomcat, JBoss, GlassFish 🔹 System Performance Tuning – Optimization & Security Enhancements 3️⃣ Network Administration & Engineering 🔹Routing & Switching (Cisco, Juniper, MikroTik, Arista, Huawei) 🔹L2/L3 Network Design, NAT, VLAN, Trunking 🔹L4/L7 Firewall Policy Configuration (Cisco ASA, Fortinet, Huawei USG) 🔹VPN (IPSec, OpenVPN, WireGuard), Load Balancing & HA 🔹SD-WAN Deployment & NSX / NSX-T Micro-Segmentation 🔹TP-Link Omada EAP, Switch, Router Setup & Integration 🔹Network Monitoring & Optimization using SNMP, NetFlow, Syslog 4️⃣VMware, Proxmox & Hyper-V Virtualization Expertise 🔹 VMware ESXi, vCenter, NSX, vSAN & Horizon deployment and management 🔹 High Availability, DRS, VLANs, firewall rules & AD integration in VMware 🔹 Proxmox with LXC/KVM, Ceph storage & HA cluster configuration 🔹 Hyper-V setup with clustering, Live Migration & Azure hybrid integration 🔹 Veeam Backup for VMware & Proxmox with DR & secure backup planning 🔹 iSCSI/Fibre Channel SAN, snapshot management & storage optimization 🔹 Strong in VM hardening, disaster recovery & performance tuning 5️⃣ Middleware, Messaging, Database & Storage Expertise 🔹 Hands-on with Oracle WebLogic, IBM WebSphere & IBM MQ for enterprise deployments 🔹 Skilled in SSL/TLS, clustering, JDBC, JMS & thread pool tuning 🔹 Strong in log analysis, performance tuning & system hardening 🔹 Database admin for Oracle, MySQL, PostgreSQL, MongoDB & Firebase 🔹 Backup, replication & failover strategies for high availability 🔹 Expertise in TrueNAS, Nextcloud & Tailscale for secure storage 🔹 Hybrid cloud setup with file sharing, sync & redundancy features 6️⃣ System Hardening, Security Automation & AI Integration 🔹 Hardening Windows/Linux systems with Firewalld, IPTables, GPOs 🔹 Implementing NIST & CIS benchmarks, audits & patch compliance 🔹 Python/Bash scripting for automation, log analysis & threat hunting 🔹 AI/ML expertise in NLP, CNN, GNN, anomaly detection & automation 🔹 Chatbot & LLM integration for support, task automation & fine-tuning 🔹 PydanticAI for secure AI output validation & model optimization 🔹 Simulation research in AI, VANET, 4G/5G using MATLAB & OMNeT++ 🚀 Why Choose Me? ✔ 12+ years of enterprise IT experience in Windows, Linux & Cloud ✔ Proven expertise in troubleshooting & optimizing IT infrastructures ✔ Strong security focus – Ensuring system stability & compliance ✔ Efficient automation – Using PowerShell & Bash scripting 💬Just hit the CHAT button and DISCUSS your custom requirements.

Experienced IT Technician | Microsoft 365, Networking, Remote Support I'm a Level 2 IT Support professional with over 7 years of experience in managing Microsoft 365 environments, troubleshooting complex networking issues, and delivering high-quality remote technical support. Core Skills: Microsoft 365 Administration (Exchange, Teams, SharePoint, Intune) VPN, DNS, DHCP, and Firewall configuration PowerShell scripting for automation Windows 10/11, Azure AD, Entra ID Remote support tools: AnyDesk, TeamViewer, Quick Assist I’ve worked with organizations from startups to enterprises, always focusing on fast issue resolution and detailed documentation. If you're looking for someone to step in and solve IT problems with little hand-holding — I’m your guy. Let's talk about how I can help keep your systems secure, optimized, and running smoothly