Hire the Best Team Facilitation Freelancers
in South Africa

I am a dedicated and detail-oriented freelancer with experience in education, customer service, fitness coaching, and team support. My professional background includes working as a preschool teacher, liquor store cashier, and kids’ gym coach, which has helped me develop excellent communication, organization, and people skills. I am qualified as a Gym Floor Instructor and Swimming Coach, and I enjoy working with people, solving problems, and taking on new challenges. I am reliable, adaptable, and committed to delivering high-quality work on time. I am currently offering freelance services such as: • Proofreading and editing • Content writing and rewriting • Administrative support • Data entry and virtual assistance • Customer support and communication tasks I pay close attention to detail, work well independently or within a team, and always aim to provide professional and friendly service. I am eager to grow my freelance career and help clients achieve their goals through accurate, efficient, and dependable work. Let’s work together to bring your project to life!

I worked for 8 years as a security guard doing access control and search, patrolling the premises and keeping records. Currently working as a domestic worker doing housekeeping, laundry and ironing. Worked on a contract with Upwork as a freelancer at GEC for BYU-Idaho Johannesburg doing tours around the Center and sharing information about BYU. And connecting with department of education and businessmen for future job opportunities. I am looking forward to work in other sectors and and share ideas while I gain experience and more skills. I am more focused and pay attention to details, and open to more challenges.

Turning Knowledge into Performance I'm the Founder and Director of Knowledge to Motion, a South African Learning & Development consultancy that has helped organisations transform complex knowledge into engaging learning experiences since 2014. I partner with organisations, leaders, and entrepreneurs to build the people, systems, and capabilities that drive business growth. My work combines business coaching, learning strategy, instructional design, organisational development, leadership development, and virtual team building to help businesses improve performance, increase productivity, and develop high-performing teams. Over the past decade, I have worked with some of Africa's leading organisations, designing learning solutions, capability frameworks, leadership programmes, business improvement initiatives, and engaging virtual experiences that deliver measurable results. I also coach small business owners and entrepreneurs to strengthen their strategy, improve operations, grow revenue, and build sustainable businesses. I specialise in transforming complex ideas into practical solutions that engage people, develop capability, strengthen collaboration, and improve business performance. My Services Business Growth & Coaching Business Coaching Business Strategy Growth Planning Business Process Improvement Performance Improvement Leadership Coaching Change Management Customer Service Strategy Sales Capability Development Learning & Development Instructional Design eLearning Development (Articulate Storyline & Rise) Learning Strategy Curriculum Design Learning Needs Analysis Competency Frameworks Learning Pathways Workshop Design Facilitator Guides Learner Guides Assessment Design Storyboarding AI-Assisted Learning Design Training Videos Leadership Development Behavioural Skills Programmes Banking & Financial Services Learning Compliance Learning Virtual Team Building & Facilitation Online Team Building Events Virtual Escape Rooms Murder Mystery Experiences Interactive Team Challenges Communication & Collaboration Workshops Cross-Functional Team Development Conference Facilitation Virtual Workshops Team Debriefs Focused on Workplace Behaviour Custom Team Building Experiences Industries Banking & Financial Services Insurance Mining Manufacturing Retail FMCG Professional Services Small Business Entrepreneurship Education Whether you need a business coach, learning strategist, instructional designer, facilitator, or someone to deliver memorable virtual team-building experiences, I bring strategic thinking, creativity, and practical business experience to every project. My goal is simple: to help organisations develop people, strengthen teams, and achieve measurable business results.

I'm a reliable and detail-oriented Operations, Customer Support, and Data Management professional with over 15 years of experience helping businesses improve their processes, support their customers, and maintain accurate business data. My background spans logistics planning, customer success, software training, data stewardship, and administrative support. I've worked with international teams in remote environments, supporting clients across multiple time zones while maintaining high standards of accuracy, professionalism, and customer service. I enjoy solving problems, learning new systems quickly, and helping businesses run more efficiently. Whether it's organizing data, assisting customers, coordinating schedules, or documenting processes, I take pride in delivering work that is accurate, dependable, and completed on time. What I Can Help You With Customer Support (Email, Chat & Ticketing) Customer Success & Client Onboarding Virtual Assistant & Administrative Support Data Entry & Data Validation CRM & Database Management Data Cleansing & Data Quality Assurance SOP & Process Documentation Software Training & User Support Calendar & Meeting Management Excel & Spreadsheet Management Report Creation & Data Analysis Process Improvement & Workflow Optimization Operations Coordination Project & Task Management Research & Information Gathering Tools & Software Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams) Google Workspace Slack Zoom Monday Odoo Atlassian Veeva Network CRM Systems NAVIS N4 GCOS If you need a reliable support professional who understands systems, users, and clear communication—I’d love to work with you.

I create clear, practical training and presentation materials that help people learn and communicate with confidence. I’m a Learning & Development Consultant and Instructional Designer with 15+ years of experience supporting organisations, SMEs, and individuals with training content, documentation, and presentation skills. My core skills include: • Instructional design & curriculum development • Technical writing (manuals, SOPs, guides, process documentation) • Training materials (learner guides, facilitator guides, slide decks) • Presentation design and presentation coaching • LMS administration (uploads, enrolments, reporting, troubleshooting) • Virtual training facilitation & learner support • Project coordination, scheduling, communication, and documentation • Editing, proofreading, and information restructuring What I bring to your project: • Ability to simplify complex information • Fast turnaround and professional communication • Strong organisational and admin skills • Experience across technical, sales, corporate, and customer-facing teams • A background in Industrial Psychology, writing, and adult learning • A calm, structured approach that keeps training and presentation projects on track Who I work best with: Corporate teams, small businesses, and individuals who need clean, well-organised training materials, stronger presentations, or reliable L&D support. If you need training content, documentation, or presentations that are clear, accurate, and ready to use — I can step in immediately.

PROJECT LEAD | CLIENT ENGAGEMENT SPECIALIST | CUSTOMER SERVICE SPECIALIST AREAS OF EXPERTISE Data Analysis Social Media Management Customer Retention Teaching & Training Form Building Online Event Support Account Management Product Development Process Improvement Database Management Web Design & Social Media Report Generation SaaS Service Support Coding (Python, SQL, HTML) Sales & Marketing Strategy Email & Chat Support CAREER HIGHLIGHTS Project Lead: 2 years of experience delivering world-class customer experiences online, developing team schedules and assisting in the successful onboarding of new customers to our software and analytics. Customer Support: 3.5+ years of experience delivering world-class customer experiences online, over the phone, and in-person.