Hire the Best Virtual Assistants in Los Angeles, CA

**My background in the administrative/hospitality industry has equipped me with a passion for organization and time management skills. With problem solving expertise, I'm able to respond to customers' needs or issues in a timely and professional manner. I'd like to think myself more of a task handler, I'm your right-hand support, I prioritize your needs, proactively anticipate your requirements, and adapt to your works style, ensuring a seamless and productive partnership. I am dedicated, reliable, trustworthy and my work ethic lies in successfully creating and maintaining superior customer relationships and providing outstanding service. WORKING SKILLS Outstanding Customer Support Help desk/ticket support Live chat support Email support Inbound phone support Outbound phone support Social customer support Front office Back office Phone Support Order Tracking Data Entry Clerical Support Email Handling (Microsoft Office Suite, Hubspot, Zendesk, Smart Advocate, Zoho, Gorgias) Calendar Handling Travel Planning Web Research Scheduling Appointments Inbound and Outbound Calls Project Management Customer Service Support CRM Platforms

SUMMARY Resourceful and versatile administrative professional with 10 years of experience in various roles, including executive assistant, sales representative, director of operations, and customer service. I am skilled in marketing, graphic design, CRM tools, communication with AI tools and automations, multitasking and time management, data analysis and reporting, social media management, content creation, and leadership. I also have 12 years studio experience voice acting and singing with over 20 million streams, and 100k monthly Spotify listeners. If you need someone who can walk into an unclear situation, figure out what's actually broken, and fix it without needing a roadmap — that's what I do. I'm a resourceful, versatile operations and business support professional with over a decade of experience spanning executive support, sales, operations leadership, and technical customer service. Across every role, the throughline has been the same: businesses hand me their ambiguous, moving-target problems, and I turn them into solved ones. What I've done Currently, I supervise a customer service and technical support team serving K-12 families and students. I own staffing and schedule adherence, run quality coaching through call/chat reviews and one-on-ones, serve as the escalation point for complex issues, and track performance metrics (AHT, CSAT, adherence, resolution rate) that I report directly to leadership and use to drive real improvement — not just document it. I also train new representatives and partner across teams to close recurring process gaps. Before moving into supervision, I worked as a Level 1 technical support producer and resolved 95% of customer inquiries on the first contact — well above department average — while cutting average response time to under six minutes during peak hours and mentoring newer team members through their onboarding. I've also led operations for a multi-location organization as Director of Operations: managing recruitment, onboarding, and training programs across sites; overseeing capital expenditure projects on time and on budget; and maintaining relationships with stakeholders, suppliers, and regulatory agencies for the business as a whole. On the revenue side, I spent five years as a sales representative, negotiating contracts and pricing agreements that increased profitability, building customized client solutions with cross-functional teams, and writing sales proposals that addressed real pain points instead of generic pitches — all while keeping customer service strong through the full sales cycle, including live chat support. My administrative background includes several years as an executive assistant, managing calendars, travel, and confidential information with strict discretion, assembling budget data across departments, and liaising between executives, employees, vendors, and clients. I also worked as a personal assistant, building organizational systems from scratch and driving process improvements that measurably increased team efficiency. Earlier, as an Operations Manager, I led creative direction for a regional marketing campaign — handling all graphics and creative for advertisements, product development for merchandise, and distribution to private clientele — while also managing inventory levels, coordinating logistics, and maintaining key stakeholder relationships. I default to ownership: I treat outcomes as mine to deliver, not something to hand back at the first sign of ambiguity. I use data honestly — metrics only matter if they change what happens next. I document thoroughly as I go, so handoffs and reviews are fast and nothing gets lost. I train and mentor the people around me rather than hoarding knowledge, and I communicate proactively — if something's off track, you'll hear it from me before it becomes a problem. I'm also skilled in marketing, web design, and graphic design, with working proficiency in the Adobe Creative Suite and hands-on experience managing social media presence and brand-facing creative. That means I can often cover both operational and creative needs, so you're not hiring separately for each. Who I'm a good fit for I'm best suited to clients who need project management, executive or administrative support, customer service and technical support leadership, sales and client relationship support, operations management, or marketing and light design work — especially businesses that want a versatile hand rather than a narrow specialist for one task. I'm equally comfortable with a well-scoped short-term project and an ongoing role where responsibilities evolve over time. I'm based in Southern California and authorized to work in the US for any employer. I'd welcome the chance to talk through your project and figure out, together, whether I'm the right fit. If this sounds like the kind of support your business needs, send me a message — I'd love to hear what your working on and talk through how I can help.

👋 Hi, I’m Daisy — Your Go-To Virtual Assistant /Operations & Systems Specialist With a versatile background supporting business owners across real estate, medical, technology, hospitality, and creative industries, I bring a thoughtful, solution-focused approach to every task. Whether you need help untangling a system, managing client communications, or polishing up your online presence, I’m here to make your workflow smoother and your business shine. ✨ Here’s how I work best: Before diving in, I like to consult with you first to ensure we’re aligned on goals, timelines, and expectations. I ask detailed questions upfront to understand what success looks like, then map out a plan to get us there efficiently. You’ll get clear communication, creative insight, and someone who genuinely cares about getting it right. I help small businesses turn scattered tasks, manual processes, and disconnected tools into organized systems that are easier to manage and scale. As a Virtual Assistant /Operations & Systems Specialist, I combine hands-on administrative support with workflow optimization, automation, website management, and project coordination. I don't just complete tasks; I look at how the work is being done and find practical ways to make it more efficient. My experience includes: • Operations & Project Support — client onboarding, task management, SOPs, process documentation, data organization, research, and ongoing administrative support • Workflow & CRM Systems — Airtable, TaxDome, Asana, ClickUp, Monday, Keap, and other business platforms • Automation - Zapier, Make, automated workflows, forms, notifications, and system integrations • Website Support — Squarespace, WordPress, website migrations, content updates, QA, forms, and ongoing site management • Marketing Support — Canva, CapCut, email marketing, Klaviyo, Mailchimp, content scheduling, and social media support • Business Administration — QuickBooks Online support, reporting, client communications, research, and recurring operational tasks I've supported businesses across professional services, bookkeeping, tax, real estate, hospitality, design, e-commerce, and membership-based organizations. Whether you need someone to manage an existing process, build a better one, or simply take recurring work off your plate, I bring a systems-focused approach while staying flexible enough to support the day-to-day needs of your business. Looking for ongoing support? I work best with clients who want a reliable long-term partner who can learn their business, take ownership of projects, and continuously improve how things get done. If you’re looking for someone reliable, resourceful, and easy to work with, I’d love to hear from you. Let’s talk and see how I can support your next big project. 📩 Feel free to send me a message to get started!

I’m a video editor and former Senior Video Producer with 5+ years of experience editing short-form content, YouTube videos, educational content, UGC, paid ads, talking-head videos, and branded creative. Before freelancing, I spent more than four years as a Senior Video Producer for an ed-tech company. I produced and edited hundreds of videos, including medical education content for students preparing for STEP 1 and STEP 2. Since then, I’ve worked with agencies, brands, and creators on: • TikTok, Reels, and YouTube Shorts • Podcast and long-form content repurposing • YouTube and talking-head videos • Educational and medical content • UGC, testimonials, and paid social ads • Multi-camera editing • Captions, graphics, audio cleanup, and color correction I’m comfortable working from a detailed brief or taking more ownership of the edit. I can review raw footage, find the strongest moments, tighten pacing, remove what isn’t needed, and deliver a clean final video. I’m also used to fast turnarounds and managing multiple projects at once. Outside of video, I have 5+ years of experience supporting executives and high-profile talent with calendars, inboxes, calls, travel, and logistics. That experience has made me organized, responsive, and comfortable working independently. If you think I could be a good fit for your project, send me a message. "Daniel is a wonderful video editor. He is very detailed, always hits a deadline, and will give us more than what we asked for. He is creative, tries new things, and has generated so much revenue with the content he has edited for us. Truly one of a kind video editor." -- Ed-Tech VP of Marketing "I have worked with Daniel for over five years, and I can't express to you enough how much of a life saver he is. I never have to worry about meetings overlapping, missing a flight, or an email. Seriously, I can't recommend Daniel enough." -- Executive Talent Agent