We are a small not for profit provider located in Adelaide, South Australia with 5 networked desktops and server. I am seeking quotes for an ad hoc help desk/administrator to troubleshoot as required.
We currently have an IT provider who provides, but would like to review this arrangement to ensure that we receive only the support and services we require, being a small not for profit provider.
We are seeking the services of an IT provider or individual who can:
*provide support through phone, remote and email support
*install necessary critical and security patches as required
*resolution of IT related issues i.e. printers, desktops
*setup of new users
We would be happy to explore a reasonable per hour rate, or a maintenance block of hours.
Happy to receive responses outlining your experience, services offered and rates.